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The Cloud: Why It Makes Sense for Your Business

Date post: 13-Apr-2017
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ARE YOU PREPARED FOR THE WORST? T H E C L O U D K E E P S Y O U R B R O K E R A G E I N B U S I N E S S W H E N D I S A S T E R S T R I K E S
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Page 1: The Cloud: Why It Makes Sense for Your Business

ARE YOUPREPARED FOR THE WORST? TH

E CLOUD KEEPS YOUR BROKERAGE IN BUSINESS WHEN D

ISA

STE

R S

TR

IKE

S

Page 2: The Cloud: Why It Makes Sense for Your Business

DISASTERS OCCUR EVERY DAY, EVERYWHERE IN THE WORLD CYBER ATTACKS, THEFT AND DAMAGING WEATHER HAPPEN WITHOUT WARNING.

Consider this:> Hurricane Sandy created

business losses estimated at $8.3 billion1

> U.S. Cyber Command says 6 million2

cyber probes/ attacks occur each day

Page 3: The Cloud: Why It Makes Sense for Your Business

CAN YOUR BUSINESS WITHSTAND A CATASTROPHE? DOWNTIME CAN BE DETRIMENTAL TO ANY BUSINESS:

> Small businesses can lose $3,0003

a day, and larger companies up

to $10,0004 daily

> 60% of U.S. small businesses don’t have a formal emergency response plan5

> 75% fail within three years if they don’t have a business continuity plan6

Page 4: The Cloud: Why It Makes Sense for Your Business

KEEP YOUR BUSINESS RUNNING DURING A DISASTER THE “ALWAYS-ON” NATURE OF CLOUD TECHNOLOGY ENABLES YOU TO:

> Provide customer service during any disaster

> Prevent downtime that leads to lost revenue

> Recover faster

Page 5: The Cloud: Why It Makes Sense for Your Business

WHY IS CLOUD TECHNOLOGY IMPERATIVE FOR YOUR BUSINESS?DISASTERS ARE UNPREDICTABLE, BUT YOU CAN PREPARE. MORE IMPORTANTLY, YOU CAN BE THERE FOR YOUR CUSTOMERS WHEN THEY NEED YOU THE MOST.

“ OUR JOB AS BROKERS is to protect the assets of our customers.”

JOHN ROE CEO, CITY UNDERWRITING AGENCY

Page 6: The Cloud: Why It Makes Sense for Your Business

YOU ONLY NEED AN INTERNET CONNECTION TO KEEP YOUR BUSINESS RUNNINGCLOUD TECHNOLOGY PROVIDES ACCESS TO INFORMATION USING INTERNET-ENABLED DEVICES.

> Employees can retrieve data and return customer calls, emails and social media posts

> Customer portals provide 24/7 access to policy and claims information

“ WE CAN ACCESS OUR SYSTEM from anywhere with an Internet connection, using any mobile device.”

DEB SCHILZ

MANAGER, PRAIRIE STATES INSURANCE

Page 7: The Cloud: Why It Makes Sense for Your Business

OUTAGES HAPPEN, BUT NOT IN THE CLOUDREDUCE LOSS AND MITIGATE RISK ASSOCIATED WITH POTENTIALLY CRIPPLING SITUATIONS.

Leverage cloud technology to provide continuous service to your customers with anytime access to your data.

“ WE LOST POWER DURING HURRICANE SANDY for four days. With Applied CSR24, we were able to reach every single client on the same day.”

DEBORAH CLANCY

SYSTEMS ADMINISTRATOR, CITY UNDERWRITING AGENCY

Page 8: The Cloud: Why It Makes Sense for Your Business

PROACTIVELY COMMUNICATE WITH YOUR CUSTOMERS WHEN THEY NEED YOU THE MOST: BEFORE, DURING AND AFTER A DISASTER.

“ APPLIED EPIC ALLOWS US TO HAVE ACCESS to our customer base from anywhere, providing our clients with immediate service.”

ED HIGGINS

PRESIDENT, THOUSAND ISLAND AGENCY

COMMUNICATION IS CRITICAL DURING A DISASTER

Page 9: The Cloud: Why It Makes Sense for Your Business

CLOUD TECHNOLOGY ALLOWS YOU TO:

> Protect your business and maintain revenue

> Continue to service customers with claims processing

“ IF OUR TECHNOLOGY WAS STILL STILL ON-PREMISE, the hardware required onsite would have been damaged. Recreating our IT from scratch? I have no idea how long it would take to get up and running.”

GILLIAN VAN KEMPEN MANAGING DIRECTOR AND EVP, BEST BUY INSURANCE

WATCH THE BEST BUY INSURANCE SUCCESS STORY >

STAY OPERATIONAL WHEN DISASTER OCCURS

Page 10: The Cloud: Why It Makes Sense for Your Business

SAFEGUARD YOUR ASSETS AND OPERATIONS AGAINST ANY THREAT.

> Protect your data and your bottom line

> Mitigate risk to your core business operations

“ I DON’T HAVE THAT WORRY ANYMORE that my people won’t be able to work. I know that the data is accessible, and it’s safe.”

MAURA MCMAHON PRIMUS CFO, MCMAHON AGENCY

CLOUD TECHNOLOGY PROTECTS YOUR BROKERAGE

WATCH THE MCMAHON AGENCY SUCCESS STORY >

Page 11: The Cloud: Why It Makes Sense for Your Business

5 WAYS YOUR COMPANY CAN BENEFIT FROM CLOUD TECHNOLOGY:

> Constantly communicate with customers and staff

> Remain operational during a crisis

> Leverage advanced security against cyber and natural threats

> Increase productivity by streamlining operations

> Access account information online, 24/7

BEST PRACTICE: LEVERAGE THE CLOUD

Page 12: The Cloud: Why It Makes Sense for Your Business

PLANNING FOR THE WORST CAN BE THE BEST THING FOR YOUR BUSINESS.

5 key steps for business continuity:

> Make a plan

> Consider mobility

> Assemble resources

> Pack essentials

> Leverage the cloud

VIEW DIASTER RECOVERY CHECKLIST >

PREPARE YOUR BROKERAGE FOR THE UNEXPECTED

Page 13: The Cloud: Why It Makes Sense for Your Business

1 National Post, 2013/12/22/ http://news.nationalpost.com/2013/12/22/canada-ice-storm-travel-chaos-power-outages-as-massive-storm-hits-ontario-quebec-and-maritimes/ 2 Alberta Emergency Management Agency, Facts About Emergency Preparedness3 The Insurance Bureau of Canada Report September 20134 2013 Norton Report: Protecting the Stuff that Matters5 2013 Insurance Bureau of Canada Emergency Preparedness Facts6 Small Business Continuity Planning.


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