‘The customer is king’. - PowerPoint PPT Presentation
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1 ______________________________________________________________________________________________________ ___________________ If there is one lesson to be learnt, I suggest that it is that people must always come before numbers. It is the individual experiences that lie behind statistics and benchmarks and action plans that really matter, and that is what must never be forgotten when policies are being made and implemented. ‘The customer is king’
If there is one lesson to be learnt, I suggest that it is that people must always come before numbers. It is the individual experiences that lie behind statistics and benchmarks and action plans that really matter, and that is what must never be forgotten when policies are being made and implemented.
Although I am not myself a devotee of bigness for bigness sake, I would rather be kept alive in the efficient if cold altruism of a large hospital than expire in a gush of warm sympathy in a small one
Aneurin Bevan’s speech on 30 April 1946 on the second reading of the NHS Bill
There is hardly anythingin the worldthat some mancannot make a little worsecannot make a little cheaperand the peoplewho consider price onlyare this man’s lawful prey.
Since our establishment in 1957, Deffenbaugh Industries, Inc. has maintained an unrivaled record of customer satisfaction. Our founding standards of integrity and excellent service remain the basis of our reputation. Headquartered in suburban Kansas City and operating from 8 locations in Kansas, Missouri, and Nebraska, Deffenbaugh Industries, Inc. is the largest privately-owned refuse firm in the Midwest. Each member of our more than 1900-person staff shares the company's commitment to customer service and satisfaction.
Highly complex engine needing lengthy development and testing to deliver guarantees on technology, thrust, weight and fuel consumption. RR insolvent 1971, privatised 1987.
