30
THE DARK ARTS OF BUSINESS ANALYSIS: DRUPAL DOWNUNDER MELBOURNE 2012 JASON BROOKS - @MUDSURFER – LAB4 WEB DESIGN REQUIREMENTS GATHERING WITH MIND MAPS FOR A DRUPAL PROJECT
THE DARK ARTS OF BUSINESS ANALYSIS:
DRUPAL DOWNUNDER MELBOURNE 2012
JASON BROOKS - @MUDSURFER – LAB4 WEB DESIGN
REQUIREMENTS GATHERING
WITH MIND MAPS
FOR A DRUPAL PROJECT
INTRO• Jason Brooks • @mudsurfer (twitter and drupal.org)
– Projects, Business Analysis - Full Time– Web Site Building with Drupal – Part
Time (3yrs)Lab4.com.au
20+ years experience of users screwing up
perfectly good projects
One of the key reasons projects fail:
Clients think they did not get what
they wanted
Don’t ask them “What do you
want?”…Ask them “Why do you want it?” and
listen.
MindMapping is one way of capturing what you hear:
Flexible – to suit the clientAccessible – easy to discuss
and modifyTraceable - source of ideas
(the why)
[System Requirements]Any Constraints:• Time• Budget• Quality• Existing site/hosting
[User Requirements:]What do you want visitors/users to do?
Your Website
[Business Requirements:]Why Do you want it?
[System Requirements]Any Constraints:• Time• Budget• Quality• Existing site/hosting
[User Requirements:]What do you want visitors/users to do?
Your Website
[Business Requirements:]Why Do you want it?
“We send each other too many emails”
Reduce Email Volume
[System Requirements]Any Constraints:• Time• Budget• Quality• Existing site/hosting
[User Requirements:]What do you want visitors/users to do?
Your Website
[Business Requirements:]Why Do you want it?
“We waste time in committee arguing over different versions of documents”
Reduce Email Volume
Improve Meeting Efficiency
Version Controlled Doc. Mgt.
[System Requirements]Any Constraints:• Time• Budget• Quality• Existing site/hosting
[User Requirements:]What do you want visitors/users to do?
Your Website
[Business Requirements:]Why Do you want it?
“We want a calendar of events”
Reduce Email Volume
Improve Meeting Efficiency
Version Controlled Doc. Mgt.
Event Calendar
[System Requirements]Any Constraints:• Time• Budget• Quality• Existing site/hosting
[User Requirements:]What do you want visitors/users to do?
Your Website
[Business Requirements:]Why Do you want it?
“The Boss wants to make announcements “
Reduce Email Volume
Improve Meeting Efficiency
Version Controlled Doc. Mgt.
Event Calendar
Blog
[System Requirements]Any Constraints:• Time• Budget• Quality• Existing site/hosting
[User Requirements:]What do you want visitors/users to do?
Your Website
[Business Requirements:]Why Do you want it?
“… and he wants staff to make comments“
Reduce Email Volume
Improve Meeting Efficiency
Version Controlled Doc. Mgt.
Event Calendar
Blog Comments
[System Requirements]Any Constraints:• Time• Budget• Quality• Existing site/hosting
[User Requirements:]What do you want visitors/users to do?
Your Website
[Business Requirements:]Why Do you want it?
“We need to have new website by next AGM in July”
Reduce Email Volume
Improve Meeting Efficiency
Version Controlled Doc. Mgt.
Event Calendar
Target Go Live < July
Blog Comments
[System Requirements]Any Constraints:• Time• Budget• Quality• Existing site/hosting
[User Requirements:]What do you want visitors/users to do?
Your Website
[Business Requirements:]Why Do you want it?
“…But committee wants to approve in June”
Reduce Email Volume
Improve Meeting Efficiency
Version Controlled Doc. Mgt.
Event Calendar
Target Go Live < JulyTarget Go Live < JulyFinal Draft
Site > June
Blog Comments
A Real Example is more comprehensive:
Take it away, clean it up.
Give client time to think.
Then present it back to them and review
At this stageIt is their work.
They own it.
Only then, Use your»Experience,»Research,»Gut Instincts….
And transform their requirements into
your project framework.
[System Requirements]Any Constraints:• Time• Budget• Quality• Existing site/hosting
[User Requirements:]What do you want visitors/users to do?
Your Website
[Business Requirements:]Why Do you want it?
Reduce Email Volume
Improve Meeting Efficiency
Version Controlled Doc. Mgt.
Event Calendar
Target Go Live < JulyFinal Draft
Site > June
Blog CommentsYour Website
Reduce Email Volume
Improve Meeting Efficiency
Version Controlled Doc. Mgt.
Event Calendar
Target Go Live < JulyFinal Draft
Site > June
Blog CommentsYour Website
ContentTypes
Reports
Forms
UserRoles
Post Implementation Review
Reduce Email Volume
Improve Meeting Efficiency
Version Controlled Doc. Mgt.
Event Calendar
Target Go Live < JulyFinal Draft
Site > June
Blog CommentsYour Website
ContentTypes
Reports
Forms
UserRoles
Post Implementation Review
Blog Comments
Event
Calendar
Improve Meeting Efficiency
Reduce Email Volume
Version Controlled Doc. Mgt.
Target Go Live < JulyFinal Draft
Site > June
Your Website
ContentTypes
Reports
Forms
UserRoles
Post Implementation Review
Blog Comments
Event
Calendar
Improve Meeting Efficiency
Reduce Email Volume
Version Controlled Doc. Mgt.
Your Website
ContentTypes
Reports
Forms
UserRoles
Post Implementation Review
Blog Comments
Event
Calendar
Improve Meeting Efficiency
Reduce Email Volume
Version Controlled Doc. Mgt.
Core: Article
Comments : On
Custom Node Type
Custom Fields
Date Module
Views Module
… Etc.
In effect a Prince 2Product
Break Down Structure
Extend:• Use to capture taxonomy
structure:
Extend:• Use to Add estimates for each
component, and use as basis of quote
Extend:• Add alternative modules to
research
Use through the Project Lifecycle:• Use as a checklist of
completed tasks• Use as the basis of tests.
Wrapping Up:Flexible – to suit the client
Accessible – easy to discuss and modify
Traceable - source of ideas (the why)
Wrapping Up• Useful Links:
– Slides will be published on the session page
– Business Requirements: BABoK by IIBA• http://www.iiba.org
– Lists and Reviews of MindMapping apps:• http://www.mind-mapping.org/VicsPicks
• Session Feedback:– Questions?– Drupal Downunder session page– http://drupaldownunder.org/session/dark-arts-business-analysis-requirements-gathering-mind-maps-drupal-project
Thanks!
