1

The Developer’s Guide to

SUPPORTING YOUR THEMES

Kathryn PresnerHappiness Engineer/Theme Whisperer

Automattic Theme Team

2

3

Be Niceempathetic, human, professional

4

5

6

Be Patienteven with thread-hijackers

7

8

9

Gauge Skill Levelbeginner, expert, in between

10

11

12

13

Think Outside The Theme

plugins, other themes

14

15

16

17

18http://macmanx.com/2014/06/04/custom-fonts-without-plugins-for-wordpress-themes/

Offer ResourcesCodex, tutorials, hire someone

19

20

Foster Communitylet volunteers help, acknowledge

21

22

Provide DocsFAQ, screenshots, screencasts

23

24

25

Be Realisticenhancements, bugs, older

browsers, uncommon devices

26

27

28

29

Limit Channel-Switching

different thread/forum/venue

30

31

Refer Outif better expertise elsewhere

32

33

Best Practiceschild themes, custom CSS

34

35

36

Happy Users =Happy You

37

38

What About You?your biggest challenges?

39

Where to findPresentation

slideshare.net/zoonini

FontsArvo & Lato

Kathryn Presner

Web: kpresner.com

WordPress.org: zoonini

Twitter: @zoonini40