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Journa[ofRuraISludles, Vcl 1, No 1, pp 87-95,1985 Pnnted In Great Bmam 0743-0167/85 S3 00 + 00 ------ Pergamon Press Ltd Research Note The Distribution of Fixed, Mobile, and Delivery Services in Rural Britain Malcolm J Moseley and John Packman School of Environmental SCIences, UnIversity of East Anglia, U K IntroductIon The dechne of servIces m rural Bntam has excIted consIderable mterest m recent years, and there has been no shortage of mventones of provIsIon with ID smgle counties The Standmg Conference of Rural Commumty Councils (1978) pulled together the eVIdence of SIX county surveys m South-West En- gland, and Packman and Wallace (1982) hst a further dozen of this kmd, generally undertaken by county planmng departments as part of their struc- ture plannmg exercises The present paper provIdes, for the first tIme, a natIOnal perspective, and It does so for a broader spectrum of servIces than IS commonly the case It does not attempt to chart change over time Much less does It seek [0 explam changes that have occurred (On the dynamiCs of rural servIce ratIOnal- IsatIOn see Cloke, 1979, 1983) Rather It provides a snapshot of the sItuation m 1982 We consider a number of fIxed-locatIOn, mobile and delivery ser- vIces and relate their presence or absence m several thousand settlements to a number of attnbutes of those settlements This exercise was undertaken as part of the Mobtle ServIces m Rural Areas research proJect, whose fmal report was pubhshed as Moseley and Packman (1983) Our sources of data were the local branches of the Women's Institute (WI) - a federation of largely vtllage and small town based associatIOns for women In England and Wales there are 9260 branches, ID Scotland there are 1183 All 10,443 receIVed our one-page questIOnnaire ID August 1982 By the end of the year, 6100 rep"es had been recem,d, a response rate of 584% (61 2% ID '- 87 England and Wales, 362% m Scotland) ThiS IS a good rate of response for a postal survey, m whIch no remmders were sent out, and doubtless reflects the level of mterest m the subject matter, the breVIty of the questIOnnaIre, and the mforrnal 'seal of approval' of headquarters staff who dlstnbuted the questlOnnalre for us Response rates were generally 50-70% throughout EngJand and Wales, bemg espeCIally high m the south and east, but rather lower m Scotland No obvIOUS response b,as IS apparent - certamly a good number of replies were receIved not Just from each county, but also from each settlement size (Table 1) And while the smallest VIllages are less hkely to be able to sustam a branch of the WI and therefore more hkely to be underrepresented m the totahty of the rephes receIved, It seems unhkely that rephes for each sIze category are senously unrepresentative of that partIcular category The scope of the questionnaire The questlonnalfe (AppendIX 1) was SImple, bnef and largely self explanatory We sought mforrnatlOn on (I) the eXIStence of servIces, whether - 'fixed' (most of questIOn 6) - 'mobile' (some of question 6, plus quesllon 7) - 'dehvery' (questIon 8 and, for mtlk, quesllon 9) (11) pOSSIble 'explanatory' factors, namely - populatIOn sIZe (questIOn 4) - proximIty to other servIce centres (quesllon 5) UK Data Archive Study Number 2344 - Mobile Services in Rural Areas, 1982
Transcript
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Journa[ofRuraISludles, Vcl 1, No 1, pp 87-95,1985 Pnnted In Great Bmam

0743-0167/85 S3 00 + 00 -----­Pergamon Press Ltd

Research Note

The Distribution of Fixed, Mobile, and Delivery Services

in Rural Britain

Malcolm J Moseley and John Packman School of Environmental SCIences, UnIversity of East Anglia, U K

IntroductIon

The dechne of servIces m rural Bntam has excIted consIderable mterest m recent years, and there has been no shortage of mventones of provIsIon with ID

smgle counties The Standmg Conference of Rural Commumty Councils (1978) pulled together the eVIdence of SIX county surveys m South-West En­gland, and Packman and Wallace (1982) hst a further dozen of this kmd, generally undertaken by county planmng departments as part of their struc­ture plannmg exercises

The present paper provIdes, for the first tIme, a natIOnal perspective, and It does so for a broader spectrum of servIces than IS commonly the case It does not attempt to chart change over time Much less does It seek [0 explam changes that have occurred (On the dynamiCs of rural servIce ratIOnal­IsatIOn see Cloke, 1979, 1983) Rather It provides a snapshot of the sItuation m 1982 We consider a number of fIxed-locatIOn, mobile and delivery ser­vIces and relate their presence or absence m several thousand settlements to a number of attnbutes of those settlements This exercise was undertaken as part of the Mobtle ServIces m Rural Areas research proJect, whose fmal report was pubhshed as Moseley and Packman (1983)

Our sources of data were the local branches of the Women's Institute (WI) - a federation of largely vtllage and small town based associatIOns for women In England and Wales there are 9260 branches, ID Scotland there are 1183 All 10,443 receIVed our one-page questIOnnaire ID August 1982

By the end of the year, 6100 rep"es had been recem,d, a response rate of 584% (61 2% ID

'-

87

England and Wales, 362% m Scotland) ThiS IS a good rate of response for a postal survey, m whIch no remmders were sent out, and doubtless reflects the level of mterest m the subject matter, the breVIty of the questIOnnaIre, and the mforrnal 'seal of approval' of headquarters staff who dlstnbuted the questlOnnalre for us

Response rates were generally 50-70% throughout EngJand and Wales, bemg espeCIally high m the south and east, but rather lower m Scotland No obvIOUS response b,as IS apparent - certamly a good number of replies were receIved not Just from each county, but also from each settlement size (Table 1) And while the smallest VIllages are less hkely to be able to sustam a branch of the WI and therefore more hkely to be underrepresented m the totahty of the rephes receIved, It seems unhkely that rephes for each sIze category are senously unrepresentative of that partIcular category

The scope of the questionnaire

The questlonnalfe (AppendIX 1) was SImple, bnef and largely self explanatory We sought mforrnatlOn on

(I) the eXIStence of servIces, whether - 'fixed' (most of questIOn 6) - 'mobile' (some of question 6, plus quesllon

7) - 'dehvery' (questIon 8 and, for mtlk,

quesllon 9) (11) pOSSIble 'explanatory' factors, namely

- populatIOn sIZe (questIOn 4) - proximIty to other servIce centres

(quesllon 5)

UK Data Archive Study Number 2344 - Mobile Services in Rural Areas, 1982

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88 Makolm J Moseley and John Packman

Table 1 Responses by settlement size

'Totalset' 'Ruralset' ReplIes % of ReplIes % of

Settlement size received total received total

()-249 920 151% 877 184% 250-499 1099 180% 1050 221% 500-749 663 109% 612 129% 750-999 519 85% 493 104%

1000-4999 1880 308% 1633 344% 5000+ 904 148%

Not speCIfIed 115 19% 87 18%

Total 6100 100 0% 4752 1000%

Note The 'Ruralset' excludes responses from eVidently urban or suburban locatIOns the precise defimtlon IS given 10 the text

- natIOnal locatIOn (or 'county', queslIon 2) - the eXIstence of other servIces locally - as

descnbed 10 (I) above

(We also lOcluded, as queslIon 10, a queslIon on the 'perceIved need' for servIces The results are not consIdered 10 the present paper)

Comments on the precIse wordlOg of the questIOns wIll be made 10 approprIate sectIOns of thIS report, but some prelImlOary observalIons are appropnate FIrSt, we asked respondents to relate theIr rephes to a specIfIc Village or town rather than to the whole area covered by the appropnate WI - such areas somelImes coverIng several settlements Second, we had to hope that respondents would know, broadly, the sIZe of populatIOn of the named settlement as It was beyond our resources to check thIS ThIrd, our chOIce of a 'bank open 5 days per week' and a 'Woolworth store' as mdlcatIve of service centres whose distance away was requested, was not taken hghtly Each IS unambIguous, each enJoys more or less natIonal coverage, and each had been used m a nalIonwlde study of the BrIlISh urban hIerarchy (SmIth, 1968) to denote 'local centre' status Our pdot studIes suggested that thIS was better than askmg for dIstance to 'a major retad store' or a 'local service centre' Fourth, the reader's attention IS

drawn to the precIse wordmg of questIons 7 and 8, and to the thorny dlstmctlon between mobIles and delIvery servIces thereby ImplIed

Except for wntmg m the name of the settlement and the county, and for glvmg m mdes the dIstance to a bank and a Woolworth store, each answer reqUIred sImply a 'tick' or the space left blank Both the completIOn and the subsequent codmg of the ques­lIonnalre for computer analYSIS were thereby kept very sImple

'Ruralset' - the truly rural settlements

GIven our mterest In the CIrcumstances of rural Bntam, we decIded to omIt from analYSIS responses relatmg to places whIch were clearly urban or suburban 10 nature The rules of thumb whIch were applIed mvolved excludmg all settlements WIth over 5000 lOhabltants, and also those eIther With a Woolworth store or less than three mdes from one (We also avoIded the double-countlOg of places whIch had both 'daylIme' and 'evemng' branches of the WI ) ThIS reduced the sIze of sample to 4752 thIS we termed the 'Ruralset' (See Table 1 above for the exclUSIons thereby lOvolved )

Before proceedmg to look at the eVIdence on service provIsIon, we tabulate how many settlements m 'Ruralset' fall IOta the vanous bands of populatIon sIze and of dIstance from a bank (Table 2)

The avaIlability of fixed serVICes

InformalIon on ten 'fIxed servIces' was sought m the survey The proportIon of settlements m 'Ruralset' havmg these servIces IS as follows

Post offIce General foodshop Dady bus servIce School Playgroup Butcher Permanent doctor's surgery Baker's shop Permanent hbrary Bank

86% 80% 78% 73% 63% 34% 22% 21% 14% 10%

Not surpnslOgly, populalIon SIze IS the key factor underlylOg thIS dlstnbulIon, as FIg 1 makes plam It

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Research Note 89

Table 2 Number of settlements ID 'Ruralset' by population sIZe and distance from a bank

DIstance from a bank (mdes) Population Bank less than 5

Size present 30 3-49 or more Total·

0-249 2 76 307 486 871 50-499 12 116 419 497 1044

500-749 19 71 244 277 611 7SO-999 23 80 191 193 487

1000-4999 421 287 561 350 1619

Mlssmg cases 119 (2 5%) "The slight discrepancy with Table 1 reflects those few places for which distance from a bank was not speCIfied

00

80

70

00

40

30

20

'0

/

/ /

, , , j,/

; I I

1/ I I / h'

.~ j / .# ~--., / ... ~,. ....... -

0'1:-- / -- ..... -- flY

-----~-:.- ~ ~.-!!:'~-

0-2-40 250-040g 500-740 750-g00 '000-4000

Population

Figure 1 The eXistence of fixed services by population size of settlement

shows, for Instance, that of the smallest vIllages, about 60% have a post offIce, 35% a school and fewer than 20% a playgroup Of the large vIllages! small towns (1000-4999 InhabItants) over 90% have each of these servIces The graph also suggests very sharp nses In frequency In the lower population range for most servIces - but not for butchers, surgenes, bakers and hbranes whIch become com­mon only In the last SIze-band

ThIS analySIs can be taken a step further by examInIng how many of a set of mne fIxed servIces

(all those hsted above, mInUS the daIly bus servIce) are enjoyed by settlements of dIfferent sorts Table 3 sets out the mean number present, by settlement sIZe and dIStance from a bank What emerges IS that wIth growIng dIStance from an urban centre (whIch the bank IS taken to represent) there IS an mcreased probablhty of fixed servIce prOVISIon ThIS occurs IrrespectIve of the sIze of the settlement ltself for example, of VIllages m the 500-749 range, those close to an urban centre mIght expect to have about three of the fIxed sefVIces, those over five mIles away mIght expect to have four or more However, the table clearly shows that populatIOn SIze IS a much more Important determmant the servIce endow­ment nses by about four umts, across the range of population sIzes

The avaIlabilIty of mobIle services

We requested mformatlon on mne mobIle servIces The proportIon of settlements m 'Ruralset' havmg these servIces was as follows

MobIle hbrary Mobile lce~cream van MobIle wet fish MobIle greengrocer MobIle butcher MobIle fish & chIps MobIle general grocer Playbus Doctor's branch surgery

86% 67% 61% 39% 34% 24% 24%

1% 17%

The doctor's branch surgery, was stnctly a 'penpa­tehe' service mvolvmg the service provIder VIsltmg a senes of fIXed-locatIOn outlets

The relatIonshIp between the provISIOn of these servIces, and population sIZe (FIg 2), IS much less straIghtforward than m the case of fIXed servIces It would be temptmg to hypotheSIse that mobIles are more common m the smallest settlements, to com-

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90 Malcolm J Moseley and John Packman

Table 3 Mean number of fixed services by populatton size and distance from a bank for 'Ruralset' (maxtmum = 9)

Distance from a bank (mdes)

5 or more 3-49 3 or less Bank present

• Inslgruficant

.. of •• nean.-.t. wlthlhl~.

100

80

70

0-249

19 1 6 1 3 •

MobIe ... II.n .... / ,.------_ .... 80 , .,r-

,'/ 50 .... " .... I

40

10

/ /

250-499

.............

-

32 25 22 •

0-24; 250-4gg 500-7"'; 75G-'"ilQ 100Q-4QgQ

PopJatlon

Figure 2 The eXistence of mobIle servlce8 by populatton size of settlement

pensate for the sparseness there of fixed servIce proVISIon ThIS IS really true only m the case of mobile hbranes, a pubhc service planned with thIS cntenon very much m mmd OtherwISe only the mobile butcher and mobile general grocer are more common m the smaller rather than larger settle­ments - and of even the smallest settlements (0-249) only 30-40% have these two services What IS more common - as the graph clearly shows - IS for the provISIon of mobiles to relate poslllvely to populatIOn SIze m short, the bigger places not only have better 'fixed' provISIOn, they also have better 'mobile provISIon' (except m the case of mobile hbranes, grocers and butchers as already explamed)

We may also ask how many of the mne mobiles VISit

Population size 500-749 750-999 1000-4999

42 48 60 36 4 1 55 3 1 37 52 • 86

settlements of different sIZes and remoteness Table 4 proVides the answer

There IS a clear tendency, m the case of all 'remoteness categones', for mobIle servIce prOVISion

to nse With population sIZe But .remoteness too plays a part generally the more remote settlements (I e the top row of Table 4) are better served thIS appears true of all SIze-bands except perhaps the very smallest (COlumn one)

We now conSIder mobIle shops In a httle more det .. 1 If we add together three kmds of mobile shop, namely mobile general grocer, greengrocer and butcher, It IS useful to conSIder the pattern emerg-109 Settlements can score 0, 1, 2 or 3 on thIS measure and we may plot mean scores agamst vanous other factors (Table 5)

Table 5 m fact confirms what has been suggested ID

prevIous paragraphs and m Fig 2 - remoteness does confer a somewhat greater hkehhood of mobile shop proVISIon, but population SIZe has a rather mdetermlnate effect Certamly, small SIze alone, and the related dlSeconomles of running conven­tional village shops, do not of themselves stimulate mobile shop proVISion For the mobile shop operator too, populatIOn threshold sIZe seems also to play a part Figure 3 portrays, by county, the proportion of settlements havmg at least One of these three types of mobIle shop South-East England seems relatively poorly served The East Midlands, the North, the South-West and parts of Wales and Scotland seem best served by mobile shops

The final report of the research proJect, referred to earher (Moseley and Packman, 1983), dIScusses the situatIOn for each mobile service m turn, but Table 6 summanses the pOSItion It suggests that wet fISh, fISh and chips, greengrocery and" especIally, ICe­cream are essentially 'urban' m thelf dlStnbutlons, while mobile hbranes, general grocery and butchery favour smaller and remoter settlements But all of thiS IS relative specialIst mobIle services such as lce­cream and wetflSh are more common absolutely ID

rural areas than are greengrocers and general grocers

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Research Note 91

Table 4 Mean number of mobIle 5elVICeS by population size and distance from a bank for 'Ruralset' (maXImum = 9)

Distance from a PopulatIOn Size bank (mIles) 0-249 250-499 500-749 750-999 1000-4999

5 or more 30 35 38 39 38 3-49 28 3 1 34 37 37 3 or less 29 29 34 31 34 Bank present " " 29

• Inslgmficant

Table S Mean number of dIfferent mobIle shops by remoteness and by populatIOn size for 'Ruralset' (maximum = 3)

Distance to a bank (mIles)

Distance to a Woolworth store

(mIles) PopulatIon

size of settlement

Bank present Less than 3 3-49 5 or more

082 089 093 109

Cl Cl --*

«0%

3-49 5-69 7-99 10+

4Q. 1 - 8O'ICo

1501-~

80."

exmDadfrcm --

Figure J The dlstnbutlon of mobile shops the percentage of a county's rural settlements havmg at least one mobile

shop (see text)

085 092 105 107

0-249 250-499 500-749 750-999

1000-4999

lOO 098 103 097 092

The availabIlity of dehvery servIces

We sought mformalton on seven 'dehvery servtces' - I e those mvolvmg the dlStnbulton of goods or servtces to the customer's home Of the settlements m 'Ruralse!', the followmg proportIOns enjoyed these servtces

Coal Milk" Newspapers Meals-on-wheels Bread Meat Paraffm "at least every other day

99% 98% 85% 67% 64% 59% 31%

The graph shown m 'Fig 4 bnngs out a number of sahent pomts about the role of settlement Size m thIS respect Coal dehvery IS almost ubtqUltous - settle­ment sIze appeanng vtrtually trrelevant m thiS case, In most of the other cases (milk, newspapers, meals­on-wheels, paraffin) there IS a pOSItive reialtonshlp between the probablhty of the service bemg avail­able, and the populalton of the settlement ThIS IS parltcularly so m the case of meals-on-wheels which appears largely an urban servIce, volunteers bemg presumably more avaIlable In the towns But bread dehvery and meat dehvery show a dtfferent pattern these services are most common m the 'mtddle range' of settlements (say, 250-1000 mhabltants) which are neither so tmy as to render dehvery

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92 Malcolm J Moseley and John Packman

Table 6 The frequency of mobIles, related to settlement Size, remoteness and regIOnal dlstnbutlOn for 'Ruralset'

Mobile

General grocer Butcher Greengrocer Wet fish Fish and chips Ice-cream Library

Relation to populatIon SIZe

+ ++ ++ ++

Relation to remoteness

+ ++ + + +

+

RegIons 'Top two'

Scotland, North North, Yorks + Humbs EM, Yorks + Humbs EA, Yorks + Humbs EA,EM EA,EM

'Bottom two'

South-East, EA South-East, EA South-East, Scotland WM, Wales North, North-West Scotland, North

NeghgIble vanahon

Key + = pOSItive, - = negative + + or - - mdlcates more pronounced effect (EA = East Anglia, Yorks + Humbs = Yorks and Humberside, EM = East Midlands, WM = West Midlands )

.. of .. n.",..... wtth the ark.

100 L_~_~-=-~-=-=-=-'"'!!!'::::::-:..;-=-:..:-=-=-'"'-=-:..;-=­Cool

00

00

70

00

20

10

--' -/" --- - If •• d - --- ----... -- --

------

250--41i11i1 500-748 75Q-91i1g lClQC)-.4li1iQ

...... 1Ion

Figure 4 The eXistence of delIvery services by population size of settlement

thoroughly uneconOmic nor suffiCiently large to support a butcher or breadshop of the" own

The pattern of mzlk debvery IS taken further 10 Fig 5 There clearly IS a relatIOnship With populatton Size, but It IS stnkmg that even amongst the very smallest Villages, 95% have at least an 'every other day' service

In short, 'dehvery services' generally penetrate further IOta rural Bntam than do 'mobile services' ThiS, of course, IS even more true If we mclude mall deltvery which, bemg truly ubiqUitous, was not covered 10 our survey

But one caveat should be made Deltvery services appear to penetrate less 10 rural Scotland than south of the border For all seven deltvered services, Scotland had the lowest proportIOn of settlements served (except for milk, 10 which case Wales was slightly less well served) The percentage figures for Scotland, (correspondmg With those set out above for Great Bntam as a whole), were coal 96%, milk 69%, newspapers 52%, meals-an-wheels 48%, bread 30%, meat 37%, paraffm 19%

Fixed, mobile and delivery services some reiallonshlps

To a certam extent, 'fixed', mobile and delivery services are complements and alternallves This IS certamly true of the library service but It IS less true m the pnvate sector where, as we have seen, a suffiCient market threshold IS often a necessary condition for moblle/dehvery as well as fixed service prOVISion

Tables 7-10 are mstructlve 10 thIS respect The columns marked 'neither' or 'none' mdlcate the proportion of settlements where mobile, peripatetic or delivery servIces do not compensate for the absence of fixed proVISion (But, of course, 10 the case of meat and bread - see Tables 8 and 9 - a general foodstore may well 10 part fill thIS gap) These proportIOns are frequently substantial 10 the case of the smaller Villages and are an mdex of servlce-depnvatlon for those who live there Without cars

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No delivery

1 or 2 d.ys per week

Every other day (3 "days per week)

Dally (5 6 T

Research Note

-----'0 0-249 250-"'UiI 500-7<49 750-999 1000-4998

Population

Figure S The frequency of milk dehvery by settlement size

Table 7 The proportion of settlements WIth hbranes for 'Ruralset'

MobIle Pennanent Population lIbrary lIbrary

SIze only only Both Neither

1}-249 926 05 07 63 250-499 95 1 10 03 36 500-749 943 28 07 23 750-999 921 48 16 22

1000-4999 628 277 65 30

Total (%)

100 100 100 100 100

Table 8 The proportion of settlements With doctor's surgenes for 'Ruralset'

Branch Permanent PopulatIon surgery surgery

Size only only Both Neither (%)

0-249 63 1 8 01 91 8 100 250-499 110 39 02 849 100 500-749 225 103 03 668 100 750-999 235 18 1 04 580 100

1000-4999 209 470 1 8 302 100

93

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94 Malcolm J Moseley and John Packman

Tabl. 9 The proportIOn of settlements with a butchery servIce for 'Ruralset' (rows may total over 100%)

Population Butcher's Meat Mobile sIZe shop dehvery butcher None

()-249 39 319 303 348 250-499 93 384 257 285 500-749 209 394 247 212 750-999 335 318 209 209

1000-4999 718 133 200 98

Table 10 The proportion of settlements with breadshops or bread delivery for 'Ruralset'

Baker's Bread PopulatIOn shop delivery

SIze only only

()-249 1 4 578 250-499 2 1 615 500-749 33 603 75()-999 73 592

1000-4999 187 364

ConclusIOn

The mformatlOn on fued servIces reveals major gaps m provISIOn, espectally ID the smaller Villages Of settlements with under 500 IDhabltants, over half lack a hbrary, a breadshop, a doctor's surgery, a butcher, a playgroup, a school Over a quarter lack a dally bus service, a post office, a general foodshop

Prima faCIe, thIS would appear to offer conSiderable scope for the operators of mobIle and del,very services m the smaller settlements But, with the exceplion of mobile hbranes, mllk dehvery, coal dehvery, and, to a lesser extent, newspaper and bread dehvery, such services are uncommon ID such places Indeed, 10 most cases the provISion of mobile and delivery services mcreases with settlement Size, albeit sometimes tapenng off when the small town (1000+) category IS reached In short, the force of market thresholds affects mobile and dehvery ser­vices Just as It affects fixed services ThIS IS true unless there IS a clear pubhc pohcy commitment to the contrary (mobile hbranes) or else a deep-seated consumer reSistance to collectlOg the commodity from a store - based, one Imagines, on the tradition of dally doorstep dehvery (milk and, to a lesser extent, newspapers) or else on the bulk of the commodity (coal)

Total Both Neither (%)

1 6 392 100 39 325 lOO 80 284 lOO 89 245 100

272 176 100

In short, with some notable exceptions dIScussed ID the text, settlement Size, rather than remoteness or regIOnal locatIOn, explalDs more of the vanablhty found ID the locatIOn of services 10 rural BntalO

Acknowledgement - The authors gratefully acknowledge the financIal assistance of the Department of Envlfonment for whom thiS work was done under contract The vIews expressed are not necessanly those of the Department

Rererences

Cloke, P J (1979) Key Seerlements In Rural Areas Methuen, London

Cloke, P J (1983) An Introduction ID Rural Settlement Planmng Methuen, London

Moseley, M J and Packman, J (1983) Mobile Services In

Rural Areas Final report to the Department of En· V1ronment School of EnVironmental SCiences, Umver· slty of East Angha, NorwIch

Packman, J and Wallace, D (1982) Rural services In

Norfolk and Suffolk the management of change In Power, Planmng and People rn Rural East AnglIa, Moseley, M J (ed) Centre of East Angllan Studies, Umverslty of East Angha, Norwich

Smith, R D P (1968) The changIDg urban hICrarchy RegIOnal StudIes 2, 1-19

Standing Conference of Rural Commumty Councils (1978) The Declme of Rural SerVlces National Council for Voluntary Orgamsatlons, London

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Appendix The questionnaire

Naa. of lnltltute' ________________________________ __

County ________________________________________ ___

The Irea covered by W 11 vlri •• a lot fro. pllCI to pllce So.~ to b. conaistent WI are l.kl"9 you to answer these qul.tiona In ralation to one sp!ciflc vlll&qe or town If your ar •• c:cverl D:)re than one village or town pluse c:hooM the onl you Jumw belt

Please wrIte here the na.e of the village/town?

Whit 11 the appro~v..te population of your Village/town? PI else tlc_ .pp~rl.te box o - 249

250 - 499

SOO - 749

150 - 999

1000 - 4999

"""" 5 Please give the approxi .. te diatanca in

_Un fro. yOur v111~ .. /town to a buk open five dll.Y. a _at and a Woolworths:

a.nk open 5 day. a _eI<

It th~re ls one 1n your Yllhqe/b;Jwn please p.at 0

6 What services ara avallable ln your villaq~/town' Please tick the relevant boil

woolworths

Ceneral roodshop

Baker. Shop

Butcher. Shop

Post Offic.

Sctw:Jol

Playgroup

Playbus

Par-a.pent Libruy

I10bUe Library

pull-u.. ~tD-n Surg.ry

part-ti_ Doctor. SUI"gery

A D.ily Bu. Service

FOR OFFICE USE

n

B _Ues

.ita

Do the following -.obU. shops viii t your villA9l/town ae111n1j goods !rca • van7 t1 e not .1~ly deliverInq to Individual houI.a) Ple •• e tick the relevant bax ••

8 Ara the following' 'loads del1~red to house. in your Village/toWn' Please tick the relavant bol(~

9 11 .11k deUvered to the ho_s of people living In your village/town? Plea.e tick the relevant bezes

10 'Thinking ot the need. of the people in rour v11lage/to\ln, 1n you:r oploJ.on which two of the followinq .ervic •• would be .ae"'t'U'.etuI in your area' IPleaee Lick no .are than two, an4 only tick tho •• which are curr ... tly not available in your v1Il.qe/townl---

Other (pI .... epe:cifYI

General Grocer

Greenqrocer

Butcher

Wet r1ah

rish aM Ch1~

le. Cre ..

M_sp.pere

Kltal. on Wheel.

lie" .r .. d

Coal

Paraffin

o..11y (5,6 or 7 tl_s • week)

Every other day J aT .. ti_s • wekl

Once or tvic::. a .... Not at all

Mobih &.nk

Mobil. Poet Office

MClbUe Citizens Advice Bureau

P11I.ybu&

MObile Day C.ntr. for the Elderly

IIobU. O'Iiropodiet

Mobil. Optici ....

Pr •• cript1on Delivery

Pen. ion/Social security Delivery

" " ~ " §. Z o

"

'<> V.

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Q'~ ~-'"'-\' p~-rO'~~

1 N'lre.;:, of Inst~tute __________________ _

, Cou,ty

3

----FOR OFclCE USE

- c. ,,~ ( ""'- """"1') rhe area covered by W Is var~es a lot from place to

place Sa as to be CO"'lSl.stent ... e are askl.rtg you to ans.er these questLons ~n relatl.on to one ~oec~fl.c villaae or town If your area covers more than one village or tQ'..m p.lease enoase the one you know best 5N'~W+ Please wrLte ~ the name of the vl.llage/town?

, tlliat 1s tne approxl.mate popula~on of your vl.llage/town? Please tl.CY approprl.ate box 0 249

NO> ~"::l ~ "\

5 Please 91\e the approxl.rnate dl.stance in ml.les from 10~ vl.llage/to~~ to a bank open fl.ve day~ a week ana a Woolworth~ If there is one l.n your vl.ll~e/town p!ellse put 0 tte;,. ~'-';!) =. C\'-\

~\.O..f~~ 6 What &erVl.ces are a~al.lable 1.n your

village/town? Please tlck the

250 -499 2

soo 749 3

750 999 4-

1000 - '999 5

5000+ b

Bank open 5 days a weelt

woolwortils

relevant box / General Foodshop

~o, 1-

Ch ~ 'o\~

1-~u-~

Bakers Shop

Butchers Shop

Post Offl.ce

School

Playgroup

Playbus

Perma~ent Ll.brary

Mobl.le Ll.brary

Full-~me Doctors Surgery

Part-~me Doctors

B miles;

ml.les

7

8

9

10

Do the follo·.ung IOObl.le shops visit your vl.llage/town 5e111.og goods from a van? U. e not samply oell.verl.ng to ridl.vl.Cual houses) please tl.ck the relevant boxes

(is ,,(" 1..

Are ~~e followl.ng goods dell.vered to houses 1.n your vl.llage/town? Please tl.CJt the relevant boxes

rpT>r 1.

Is ml.lk dell.vered to the homes of people l~v~nq in your v~llaqe/town? Please t~ck the relevant boxes

tI.<>~ "I .~ NJ>~ ""'­

"""'-~~"~ I>.ou& , c...x!-D.. ~

\.0.......""

~r~nk~,g of the needs of the people ~n your v~llage/town, ~n your op~n~on .... h~ch two of the follow~ '1g serv~ce5 would be mos~seful in your area? (Please t~ck no more than two, and orly t~ck those ~hich are currently not available ~n your v~llage/to~~)---

General Grocer

Greengrocer

Butcl'er

Wet Fl.sh

Fl.sn and Chl.ps

Ice Cream

Newspapers

Meals on Wheels

Meat

Bread

Coal

Paraffl.n

Douly (5,6 or 7 b.mes a .... eek)

Every other day 3 or 4 timas a week)

Once or tw~ce a week

Not at all

Mobile Bank

'2

3

w

l"obl1e Post Of£~ce 2

MOD~le C~tlzens

Adv~ce Bureau

Playbus

!>

4-Mob_le Day Centre for

the Elderly ~

Mob~le Ch~ropodlst b

"Iobl1e Opb.c~an 7

Surger; H Prescriptl.on DelJ.ver1 A Dal.ly Bus Servl.ce Pensl.on/Socl.al ~

Sec~l.ty Dell.very

Other (please spec~f?t)

J

~ I ,

I I

,

F

j

I

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,

--.... _-------

v'vvc;<.;, ....

rll: ~.::"

1. 'D( 2. NoR!='Ol..K

__ ed!or •• 100 __ • lac f_ ~ CD

laDI.. 10.. to .. GDMi,a_a.t .. .... aaItiIII JIOU. to ___ th_ qa..u.a- .iD nlatJ.aD to Oft_ !lJ!Clf10 .t.U.,. or town. If JOU' __ caftll's __ a tbu. mae YlllAq. or tcMl '1 .... aboo .. tbe aB. you kDow ~t.

.1 __ vrit.. !:!!£! the ___ of tbII vl11aqe/towa.l

4. What.1.. the apprax1M.ce population of your Yillaqll/town? Pl .... tJ.ck appropri.ate box o - 249

6. What. ~.rvic!!. are avaUable in your vl11A9./tovn~ Plea •• tick the ralevant. box.

,

250 - 499

500 - 749

750 - 999

lOOO - 4999

autchu. Shop

School

Playq:roup

PlaybWl

.eru.neDt Library

MobUe Library

Pull-tt.e Doctors ~zy

Part-~ DoctDrs SUrqery

A Dally aus Service

V

V ./' V'

.,/"

I .I~

T u/,nno~.r. L/'.WV~

--- ------'-"".~-------

<f±y. -z.

3

'+ 5

I.

ailaa

ail ..

1

8.

9.

10

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,

I

.'

7. lID the follariJl9 _11. __ Y1.n your '1111-' ...... Hl11n!! voodo f .... "...7 l1 ••• DOt aillply cSoll""'iJ>9 to WiY1_l _J. P1.... tick the relevant boxM.

.8. Ar. th_ followlDQ' voo4- daUw.red to houa .. in ~ vlll.aqa/tcNn? Pl .... Uck the relevant box_.

9. 1. a11lt delivered to the ~. of people liy1D9 in your yilleqa/town? Pl .... Uck t.be relevant box ••

~O. ThlDk1n9 of tM n...s.. of the people In your viIl_qa/_, in your opinion vbid:l. two of the follCNlng auvlcM would be .,.t"'U .. ful 1111 your ar .. ? (Pl .... tick no IIOra than two, and only tJ.ck t.ha •• which are eurr.ntly not .aval1.,1. in your vUlaqa/-m-. -

,

,

,

~.l Grooezo

Gre .. grocv

....tc:h.r

V.t Fiab

Piab and Chip"

Ice er ••

lI ... papera

Meal. on Wh •• l.

....t

ar .. .s

Cool

Paraffin

Daily (~,6 OZ' 7 time •• week)

hey othar day '2 :3 01' .. ~. • WIIak)

ODe. or twice • .s -IIot at all 4-Mobil. Bank j \ Mobil. P.,.t Office. 1-

Mobile C1 tt_ena 3-Advice Bureau

Playbua 4 Mob.l. Day Centra f~ the El4erly

IIobl1. au.rapo41at {, V _11. OpticJ. ... I V Pr_crlpticm Dell~

I Ptnaloa/SOCi.&1

Security Doli..." '1 other IP_ ..... apo!clf

v) ----....Jr-------------------

1:- \~ ~Y t)f>~~ 0"- ) col i~-~~ • :~. "~ I ee\s 4-5.~'" :. CQ

t'

• •

--

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~ . . LOCAL AUTHORITY REGIONS OF SCOTLAND

AND DISTRICTS OF NORTHERN IRILAND , .

~'-O"KHfV~~ ISLANDS. " f .

elf

J \~ . ~

_. / \

l

\ ~

1 Arts :0, Omagh '9. Magh.,.te"

e(;iI\l!-a1 :1. StrcJ:)an~ 20. Mo-, le

') r:.ur;;·'.·.11J" ,"1 /,\n:tlm 21. Newto-.vnaObev

4 O,.,wn 13. P.:lII'(meni' 2~. Almagh

5 L, .. b:,un :4 a ",,,'(rn.,n.., 23 Banbttdge

I) ~ D1'Nn 1" C.rnckferyu5 24 Cr31gavon

7 F~"ni'lna9" 16. Cole,,"ne 25. Oungannon

3 Llm:l"I.dy 17 Cl')okltow" 21) N~r, ana Mourne

) LondOn<lerr', 18 LD'"~

\

.'

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••

STANDARD REGIONS AND COUNTIES OF ENGLAND AND WALES

NORTH YOFUI,SrHR$,

c

_c-­

-~-----, TYIII .... O wu." 2 MlglYIlOI 3 aRlAn" MANCHlsn .. " WIlT VORUH' .. E 5 SOUTH YOR"SHIRI a WIlT MIDLANDS 7 ORIATlfIt LONDON

, , ,~-If '/&-As/...;.... I~

G.{r \I~) p...f--.. 0"""< 1,J..t "- ~ L( ~J.. :,t,

0 1-°7 ()~ _ ~o

.ll - 11 J'"t ~lg

J.~ -.1'2- : n ~37 3 S -" 4-1 4-1.. -" "4-(.,

4'l - S"U 5" 5""" -':>""

J'".,JI.. ~t S...Jt;.. fA-st E-I"~ ECM"M.4I~ i".J(.. oyt{ ~ N~ .~ , ~ f\\;()(,...,)

W~ .sut~

,


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