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The DualCom Range Dual Signalling Signalling Changessmartmonitoring.ie/uploads/Downloads/CSL Dualcom...

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The DualCom Range CSL have pioneered a single hardware platform which fits every grade of security risk for all EN Grades. Now including both single and dual path signalling options. The price of the product has been matched to the grade so that if you are installing for a Grade 2 specification you are not paying higher grade prices. Signalling Changes DualCom GPRS, from CSL DualCom Limited, is an intruder and fire alarm signalling device that uses any available GPRS/GSM network and a telephone and/or IP path to transmit intruder, fire and personal attack signals at high speed via CSL’s Gemini managed network into any Alarm Receiving Centre. Utilising multiple signalling paths and fast routine polling ensures that DualCom will always let you know of a problem and has a back-up path in the event of an accidental or deliberate fault on any path. Dual Signalling CSL invented integrated dual signalling back in 1996 and has since led the way in ensuring that Intruder and Fire Alarm Systems have the best possible chance of getting a signal from the protected premises to the Alarm Receiving Centre. A dual signalling device helps to distinguish genuine from false alarms and can therefore prevent your emergency response time from dropping to a lower level or being withdrawn. GPRS is a high-speed signalling technology used to send and receive ‘packets’ of data. CSL chose Vodafone for the integrity of its performance in both reliability and speed. DualCom is charged as a fixed tariff, meaning the device can send and receive an unlimited amount of data at no extra charge. This affordable technology offers dual signalling at single-path signalling prices and is favoured by Insurers and the emergency services as the smart way forward in the protection of people and property. With the addition of single path wireless signalling even more savings can be found without compromising security. G r a d e S h i f t ® I t s w h a t e v e r y o u w a n t i t t o b e SIGNALLING CHANGES G P R S GSM BLOCKER PROOF
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The DualCom RangeCSL have pioneered a single hardware platform which fitsevery grade of security risk for all EN Grades. Nowincluding both single and dual path signalling options. Theprice of the product has been matched to the grade sothat if you are installing for a Grade 2 specification youare not paying higher grade prices.

Signalling ChangesDualCom GPRS, from CSL DualCom Limited, is an intruderand fire alarm signalling device that uses any availableGPRS/GSM network and a telephone and/or IP path totransmit intruder, fire and personal attack signals at highspeed via CSL’s Gemini managed network into any AlarmReceiving Centre. Utilising multiple signalling paths andfast routine polling ensures that DualCom will always letyou know of a problem and has a back-up path in theevent of an accidental or deliberate fault on any path.

Dual SignallingCSL invented integrated dual signalling back in 1996 andhas since led the way in ensuring that Intruder and FireAlarm Systems have the best possible chance of getting asignal from the protected premises to the Alarm ReceivingCentre. A dual signalling device helps to distinguishgenuine from false alarms and can therefore prevent youremergency response time from dropping to a lower levelor being withdrawn.

GPRS is a high-speed signalling technology used to send andreceive ‘packets’ of data. CSL chose Vodafone for theintegrity of its performance in both reliability and speed.DualCom is charged as a fixed tariff, meaning the device cansend and receive an unlimited amount of data at no extracharge. This affordable technology offers dual signalling atsingle-path signalling prices and is favoured by Insurers andthe emergency services as the smart way forward in theprotection of people and property. With theaddition of single path wireless signallingeven more savings can be foundwithout compromising security.

GradeShift ®

It’s whatever you wantit

tobe

S I G N A L L I N G C H A N G E S

GPRS

GGSSMM

BBLLOOCCKKEERR

PPRROOOOFF

G R A D E S H I FT ® – I T ’ S W H AT E V E R Y O U WA N T I T T O B E

All DualCom GPRS products

SPECIFICATION:• Single or Multiple signalling paths, GPRS, GSM, telephone and/or

IP/TCIP(Internet, broadband or LAN connectivity)• High-speed signalling on GPRS path• Fixed tariff means unlimited signals with no hidden charges• Dual signalling is preferred by Insurance companies and Emergency

Services• Meets all insurance grades (low to high risk) for both dual and single

path signalling• GradeShift® to remotely up/down grade for increased insurance

specification (not applicable to G2r)• No need for any telephone line for G2r and the dual path range can

share with existing telephone line or network• Detects signalling path failure in seconds (line cut, GSM blocking,

network failures)• Supplied fully programmed• WorldSIM

®Access all areas – access to all mobile networks in a single

product

DualCom GPRS G2r SPECIFICATION:• All the features of the DualCom G2 but as a single path signalling option• For use where a PSTN or IP wired infrastructure is not available• True wireless EN Grade 2 signalling for low risk single path solutions

DualCom GPRS G3 SPECIFICATION:• All the above features plus: Designed for medium risk premises,• DualCom G3 is an EN Grade 3 dual path signalling service• Using GPRS and GSM as its primary signalling path, PSTN or IP wired

paths available as back up.• CSL Gemini polling every 10 minutes

GradeShift®

DualCom’s unique GradeShift® technology means that thehardware platform remains unchanged so that there is

one common product across all grades. Thegrade category is selectable through remoteprogramming via the Alarm Receiving Centre orthe Alarm Installer, meaning that all grades are

quick and easy to install.

Simply order the G2, G3, G4 or the Fire versiondependent on the grade you require. If for any reason

your insurance specification increases or decreases therewill be no need to install a new signalling unit – just contact

your Alarm Receiving Centre or Installer and for a small chargethe installation will be up or down graded. Meaning less engineer

visits – saving you money.

GRADESHIFT®

DualCom International SPECIFICATION:• All the above features of DualCom G3• Designed with the highest risk premises in mind• The ultimate signalling solution for premium commercial installations.• Where the use of GSM blocking devices are a real threat DualCom

International will detect and alert the ARC even if the backup PSTN or IPpath is also compromised.

• Polled every 3 minutes so you will know of an attack at the earliestpossible instance.

• Its 96 hour memory log provides an infallible record of on-board activity

Imagine one product for all grades – G2, G3, G4 and Fire

With GradeShift® from CSL DualCom it’s a reality!

T H E D U A L C O M R A N G E

GPRS

DualCom GPRS G2 SPECIFICATION:• All the above features plus: Designed for low to medium risk premises,• DualCom G2 is an EN Grade 2 dual path signalling service• Using GPRS and GSM as its primary signalling path, PSTN or IP wired

paths available as back up • CSL Gemini polling every hour.

GGSSMM

BBLLOOCCKKEERR

PPRROOOOFF

SMART MONITORING510C Grants Avenue, Greenogue Business Park, Rathcoole, Co. DublinSales Phone Numbers: 01-2575898/01-2575804e-mail: [email protected] web: www.smartmonitoring.ie

Fault Reporting Times G2r G2 G3 International

Both paths working, PSTN path fails – fault reported in N/A 5 mins 4 mins 4 mins

Both paths working, Radio path fails – fault reported in N/A 5–30 mins1 4–30 mins1 4–30 mins1

Only Radio path working and it fails – fault reported in 24 hours 5 hours 60 mins 15 mins

Only PSTN path working and it fails – fault reported in N/A 24 hours 2 hours 15 mins

If both paths failed simultaneously – fault reported in N/A 24 hours 1 hour 15 mins

Priority Polling™ (Polling frequency) 6 hours 1 hour 10 mins 3 mins(Note: The number of failed polls is counted before any path fault is reported surpassing EN Standards and limiting false alarms)

EN GRADE 2 2 3 3+

ATS VALUE Primary ATS2 ATS2 ATS4 ATS5Secondary N/A ATS1 ATS3 ATS4

Environmental Class III III III

The DualCom GradeShift® Range satisfies the full requirements of the EN Standards providing you with the confidence to specifyDualCom across all EN Grades for both single and dual path signalling and the peace of mind of full Insurance approval.

“Allianz have reviewed recent developments in Intruder Alarm Dual Path signalling & are pleased to confirm that CSLDualCom GPRS G3 with Priority Polling can be specified for medium risks. CSL DualCom GPRS G4 should be specifiedfor higher risks. Both GPRS G3 & G4 operate within CSL's Gemini Managed Network incorporating Gemini Callback."ANDREW MILLER MANAGER RISK CONTROL – ALLIANZ COMMERCIAL

“Following a review of available systems AXA are pleased to confirm that DualCom GPRS G3 with Priority Polling isacceptable for small/medium risks and DualCom GPRS G4 is acceptable for higher risks. DualCom Plus can alsocontinue to be specified for medium/high risks.”DOUGLAS BARNETT HEAD OF CUSTOMER RISK MANAGEMENT – AXA INSURANCE

"RSA's preferred product from the current CSL signalling range is the GPRS G4. This is considered to be an acceptablealarm signalling system for the vast majority of UK theft risks. CSL's GPRS G3 product will be acceptable for those risksthat we class as low to moderate."DONNA HAMER PORTFOLIO TECHNICAL MANAGER – ROYAL & SUN ALLIANCE

1: Values shown are the maximum for alarm reporting. 2: The Primary and Secondary paths can be acombination of GPRS/PSTN/IP. 3: Polling frequency will differ dependent upon available path(s), polling is notspecified within EN standards. 4: G3s-improved specification launched Sept 09 has been designed to consider therequirements of LPS1277 - the Insurers' benchmark signalling document. 5: Subject to our standard Terms &Conditions. 1Polling frequency can be specified between these parameters at the Installer's request. Values may beoptimised to account for site signal strength, aerial location and general installation quality. 6: Class III = OutdoorSheltered. The above complies to all notification options A, B, C and D. The Environmental Class above does requireproducts to be housed in a steel tamper-proof box.

CSL101 V1 170311 ©Copyright CSL DualCom Ltd.

DualComGradeShift® Range Specifications


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