A dedicated Retailer Call Centre is now set up for any queries relating to your tenancy including facilities, marketing, leasing, financial or administrative issues. Timings are: 9.00am to 11.00pm, Sunday to Wednesday and 9.00am to 1.00am, Thursday, Friday and Saturday. [email protected]The Dubai Mall, Downtown Dubai Issue 36 | September 2012 This September... The Dubai Mall visitors will rediscover The Souk and its new look through an exciting promotion - a treasure hunt challenge. Here, guests will live the 1001-Night Tales experience and get the chance to extend this fairy tale adventure to win a trip to Turkey for every AED 300 spent at The Souk during the campaign period. Mall Opening Hours The mall opening hours during September will be as follows: Weekdays - 10.00am to 10.00pm Weekends - 10.00am to 1.00am For further enquiries, please contact the Retail Relationship Department on 04 366 1555 or email [email protected]September Retailer Newsletter | Page 1 The Dubai Mall Retailer Newsletter Dear Retailer, With summer and its festivities behind us, September brings along a season of cool weather and lots of great happenings at The Dubai Mall. This month, visitors will rediscover in depth The Souk with its new look. Through an exciting promotional campaign, customers are offered the chance to win great prizes and have a lot of fun with a rich entertainment programme as well as a unique treasure hunt experience. Under the slogan ‘One Souk, A Thousand Treasures’, mall visitors will live a 1001-night experience and get the chance to win a trip to Turkey for every AED 300 spent at The Souk. More exciting prizes also await them at the Treasure Hunt challenge. A number of exhibitions and happenings are taking place at the mall this September, creating a fun and vibrant atmosphere. To list a few: Kenzo Podium followed by Terre D’Hermes Podium at the mall’s Fashion Catwalk, Chanel Watches Exhibition at the Grand Atrium, World Heart Day Awareness Stands by EHL, Paris Gallery’s ‘Timetations’ promotion and Kidzania Parade around the mall daily at 3.30pm to 4.30pm from September 4th to October 3rd. The Dubai Mall will also reveal new launches and additional exciting happenings in the upcoming months of 2012 with The Village Launch, Stylista Fashion Promotion and much more. Regards, Natalie Bogdanova General Manager, The Dubai Mall, Downtown Dubai
Transcript
A dedicated Retailer Call Centre is now set up for any queries relating to your tenancy including facilities,
marketing, leasing, financial or administrative issues.
This September... The Dubai Mall visitors will rediscover The Souk and its new look through an exciting promotion - a treasure hunt challenge.
Here, guests will live the 1001-Night Tales experience and get the chance to extend this fairy tale adventure to win a trip to Turkey for every AED 300 spent at The Souk during the campaign period.
Mall Opening Hours The mall opening hours during September will be as follows:
Weekdays - 10.00am to 10.00pm
Weekends - 10.00am to 1.00am
For further enquiries, please contact the Retail Relationship Department on 04 366 1555 or email [email protected]
September Retailer Newsletter | Page 1
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Dear Retailer,
With summer and its festivities behind us, September brings along a season of cool weather and lots of great happenings at The Dubai Mall.
This month, visitors will rediscover in depth The Souk with its new look. Through an exciting promotional campaign, customers are offered the chance to win great prizes and have a lot of fun with a rich entertainment programme as well as a unique treasure hunt experience.
Under the slogan ‘One Souk, A Thousand Treasures’, mall visitors will live a 1001-night experience and get the chance to win a trip to Turkey for every AED 300 spent at The Souk. More exciting prizes also await them at the Treasure Hunt challenge.
A number of exhibitions and happenings are taking place at the mall this September, creating a fun and vibrant atmosphere. To list a few: Kenzo Podium followed by Terre D’Hermes Podium at the mall’s Fashion Catwalk, Chanel Watches Exhibition at the Grand Atrium, World Heart Day Awareness Stands by EHL, Paris Gallery’s ‘Timetations’ promotion and Kidzania Parade around the mall daily at 3.30pm to 4.30pm from September 4th to October 3rd.
The Dubai Mall will also reveal new launches and additional exciting happenings in the upcoming months of 2012 with The Village Launch, Stylista Fashion Promotion and much more.
Regards,Natalie BogdanovaGeneral Manager, The Dubai Mall, Downtown Dubai
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wPlease visit www.thedubaimall.com for updated event listings, locations and timings.
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Events Calendar
September Retailer Newsletter | Page 2
Spring into fall with a superb discountHome to the latest footwear and accessories, Spring offers up-to-the minute trends to suit every taste and style. Enjoy a special treat this month and receive 20% off your next regular price purchase*.
*Terms and Conditions apply
Offer valid from 1st September to 31st October, 2012
Back to school with stylish accessoriesReceive a gift Voucher of AED 100 to every AED 500 spent*. Enjoy this Back to School season with a new and exclusive collection of Kipling bags.
*Terms and Conditions apply
Luxurious Autumn / Winter 2012 CollectionInspired by the refined interiors of grand hotel lobbies, Jacadi, the premium range of children’s clothing, invokes Parisian elegance this season. Enjoy a special Back to school promotion and choose from exclusive patterns, colours and fabrics.
Unveiling the season’s latest collectionDiscover the freshest fabrics and fashion at MUDO City. The eclectic variety of clothes and home interiors will simply take your breath away.
29th July - 29th October Build a bear Mascot roaming at the Mall, Second Floor
31st August - 31st December Oud / Qanoon Players, Fashion Avenue 7.15pm - 8.00pm 8.15pm - 9.00pm 9.15pm - 10.00pm
4th September - 3rd October Kidzania Parade From Ice Rink - Treasury Dome - Millions of Milkshake - Star Atrium - Waterfall Atrium - Ice Rink (all Ground Floor) 3.30pm - 4.30pm
12th September - 29th September The Souk Relaunch The Souk, Ground Floor 5.00pm - 10.00pm
26th September - 8th October Chanel Watches Exhibition, Grand Atrium
26th September - 30th September Terre D’Hermes perfume podium, Fashion Catwalk
27th September - 10th October Bidaya Exhibition, Waterfall Atrium
29th September World Heart Day by EHL
Pack your bags for Paris!Bonjour and welcome to France, the centre of fashion, where Folli Follie recently launched their Autumn / Winter 2012 collection. Enjoy the new indulgent line and get a sneak preview of the fashion shoot featuring brand ambassador Gaile Lai.
September Sale - Up to 50%Discover the latest offerings at Debenhams big sale this month. Selected lines have been drastically reduced by 30% to 50%. Hurry whilst stocks last.
Win a Mini Cooper and other prizes this monthYou could drive away in a fabulous brand new Mini Cooper in Paris Gallery’s 'Timetation' promotion! Simply purchase selected sunglasses, watches and other fashionable accessories for the chance to win lots of amazing prizes.
New Stylish Offerings Puma releases a fabulous selection of must-have treats including a weekend bag inspired by the timeless British classic trench coat. Stay warm in the new PUMA MLS Fleece quilted jacket or try the new Archive Lite trainer, the trendiest casual footwear around.
Shopping made easy!Make your shopping experience more convenient by utilising our Locker Service. Ideal for all items, be it purses, bags or suitcases, the service is available on Level G, near the Galeries Lafayette. Prices for lockers vary as per the length of usage as well as the kind of items placed in storage. Additional services include scanning, facsimile, photocopying, lamination, printing and purchase of phone cards.
Retailers Opened
September Retailer Newsletter | Page 3
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All Day Mini Mart Supermarket
Moka Lounge Dining, Restaurants
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Indulge in Montblanc Infiniment VôtreCelebrate the most powerful emotion, love, with Montblanc’s newest women’s jewellery collection. The highlight, the infinity symbol, is made from rose gold with a brilliant diamond set within a Montblanc star emblem. The entire collection comprises earrings, chain, bracelet, pendant, bangle and ring. The perfect surprise for a special someone.
European high-end high street fashionFrom the shores of Spain comes the most elegant, sought after Autumn / Winter range. Cortefiel unveils comfortable, yet stylish clothes for the young at heart. Check out this latest selection for men and women.
Get inspired with denimTargeting the 18 to 28 year-old demographic, Hilfiger Denim offers casual sportwear for both men and women. Known as being more ‘fashion forward’ than the main Tommy Hilfiger label, the designs are inspired by American classics and finished with a modern edge.
Take your money anywhere with Travelez Prepaid Visa CardAvailable at Al Fardan Exchange, the newly launched reloadable prepaid Visa card, Travelez, allows you the same freedom as Visa credit and debit cards with additional controls and more facilities. It can be used internationally, wherever Visa is accepted, as well as at points of sale, for Internet shopping and at ATMs for cash withdrawal.
Available at Al Fardan Exchange outlets in UAE and approved agents.
Laura Mercier launches in the Middle EastBloomingdales announces the opening of luxury cosmetics brand counter, Laura Mercier. The department store will exclusively carry the designer range of striking make-up, award-winning skincare collection as well as bath and body treats, a must have for even the most discerning woman.
Discover Arabian style and trendsRecently opened in The Souk, ‘Kashkha’ introduces a stunning collection of sheilas, jalabiyas and tunics. Receive 25% off with purchases of AED 3,000 or more when you pay with a Dubai Islamic Bank card or 10% off all purchases with your Emirates Platinum card.
Offer valid until 10th September
Designer fashion for the discerning manFrom classic polo shirts to stylish accessories, Harmont & Blaine offer smart-casual clothing. Visit the store to experience the new 2012-2013 Autumn / Winter collection, inspired by the Italian school of Futurism of Balla, Carrà and Boccioni.
Redefining the boundaries of luxuryCool blue and charcoal grey are warmed by woody tones this season in Tru Trussardi’s Autumn / Winter collection for men. Feel the world-class fabrics and indulge in the exquisite designs created for today’s man.
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Online Promotions on Facebook & TwitterConnect with over 200,000 of our social media members to boost your sales.
The Dubai Mall has a growing and active social media presence with over 316,813 Facebook members and 40,990 Twitter followers. Tap into this audience by partnering with The Dubai Mall and create your own dedicated online promotion this month.
Media & AdvertisingMake a statement at The Dubai Mall, Downtown Dubai Generate awareness for your products and enhance your advertising efforts by taking advantage of the numerous media branding initiatives available at The Dubai Mall, Downtown Dubai.
One of the most effective media opportunities are the Carnival Drive panels located next to The Grove and Taxi Stop areas on Level G of the mall. Utilising a designated strip of these panels along the Taxi Stop line provides excellent exposure and visibility for mall shoppers both new and old.
For more information, kindly contact the Media and Advertising Department via email at [email protected] or call 04 362 7904.
September Retailer Newsletter | Page 4
Open up fresh possibilities this AutumnDiscover a selection of high-impact mixes that embrace colour, style and shape. The fresh new range for both men and women encompasses the season’s favourites including block colours and eye-catching patterns.
Explore the shades of fashionCoveted by Hollywood’s most elite, 7 For All Mankind combines European chic with California casual in daring metallics and bold prints. For the latest collection and special offers visit the store today.
The Dubai Mall Magazine September marks the start of the Autumn / Winter season and it is also the most crucial month in the annual fashion calendar. In celebration, The Dubai Mall Magazine has created its biggest and boldest fashion issue yet.
Starting with a visually stunning trend report to document the most sophisticated styles for the new season, the publication also presents an insider’s guide to the best catwalk shows, as well as a behind-the-scenes glimpse at events backstage.
Continuing its focus on fashion, this month’s high-end fashion photo shoot was arranged exclusively for The Dubai Mall Magazine and shot in Nice, France, by a team of world-renowned experts, including acclaimed photographer Arved Colvin-Smith.
As Dubai’s definitive shopping and lifestyle destination, the September issue also spotlights The Dubai Mall’s chicest designer inspired cafés, as well as the most elegant restaurants in the surrounding Downtown area.
We are also pleased to announce that The Dubai Mall Magazine is launching a new subscriptions initiative, allowing customers to have the publication delivered directly to their PO Box each month. Subscription details are mentioned in page 144 of the magazine.
The Dubai Mall Magazine is distributed free of charge at all the information desks throughout the mall, as well as in select hotels and residences in Downtown Dubai and Emirates Airline First and Business Class Lounges at Dubai International Airport.
We hope you enjoy the edition!
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er Dining Experiences at The Dubai Mall, Downtown Dubai
September Retailer Newsletter | Page 5
Enjoy fresh Chinese cuisine
Savour noodles, farm-bred duck, halal meat and poultry at the Middle East’s favourite Oriental restaurant. Chopsticks use only the freshest ingredients and allows you to modify any dish to suit your palate.
Cluck for joy!
Due to popular demand McDonald’s tasty chicken McWings are back and now better than ever. Relish the succulent chicken snack available in portions of two, four and ten wings.
Designer cakes for every occasion
These melt-in-your-mouth desserts taste as good as they look and are the perfect treat everytime. Help Bloomsbury's continue to support the World Food Programme; all proceeds of The Golden Phoenix will help feed underpriviledged children around the world.
Please visit The Dubai Mall website for further updates including F&B breakfast options and home delivery services.
Indulge in a sweet offer
Tantalise your taste buds at Coffeöl. Order a scrumptious Affogato, choose between two scoops of vanilla or creamy chocolate with one shot of Espresso for just AED 24. You will even receive an extra shot of Espresso absolutely free. Offer valid between 1st and 30th September.
A Friday Dim Sum FeastStart your weekend with delicious steamed dumplings at the award-winning restaurant, Ping Pong. Dine with family and friends as you enjoy the flavours of China at AED 135 per adult and AED 65 per child.
Singaporean delights now available
Treat your palate to the soft buttery sensations of Roti Mum. Known throughout Asia for their premium buns, these freshly hand rolled delicacies are crispy on the outside and soft in the centre. Discover this newly opened café at Lower Ground Level Food Court and enjoy an introductory offer during September; Buy 3 Buns and Get 1 Free.
Taste the flavour of a great offer
Spend only AED 11 at Barry’s Bench from now until 31st December, 2012 and receive a mouth-watering Barry’s Grilled Burger with ‘Homemade Pattie’.
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September Retailer Newsletter | Page 6
Safety TrainingTips on conservation
Dubai municipality has come out with practical tips encouraging residents to minimise waste generation in offices and households. Dubai generates an average of 8,000 tonnes of waste everyday with each resident contributing about 2.7 kg which translates to almost 1,000 kg per person per year.
The Dubai Mall management wants to encourage retailers to minimise waste generation and this campaign is another effort in this direction.
While at present more than 80% of the waste that is generated goes to the landfill, The Dubai Mall management support Dubai municipality vision in its plan to recycle 100% of its waste by 2030.
Tips to reduce waste at workplace
• Bring your own ceramic mug
• Use online reminders instead of paper notes
• Do not use CDs or DVDs, use a USB stick instead
• Replace cloth towels for office kitchen and bathroom cleaning
If you have not received The Dubai Mall, Retailer Newsletter by email (PDF), please email us at [email protected]
Emergency Hotline Number (only in case of fire, safety or life emergency)Tel: 04 449 1919
24-hr SecurityControl RoomTel: 04 448 5060
Key contacts
The Dubai Mall, Downtown Dubai Management values feedback, comments and suggestions from its retailers. Let us know what you would like to see in The Dubai Mall Retailer Newsletter and help us make it better for you. Email us at [email protected]
We would like to remind all tenants that as per your signed Lease Agreement, it is mandatory to hand in a copy of your shop’s trade license as well as a copy of your full insurance policy to The Dubai Mall management. If you have not yet done so, please send the scanned copies to [email protected] or drop them off at the management office to the attention of the Retail Relationship Department. Be advised that Out of Hours Access permits will not be processed if you have not submitted both valid documents.
2- Events
Please be advised that you are required to submit your request to host an event inside your shop at least two (2) weeks prior to the event taking place. Your request details along with the relevant submission documents should be sent to [email protected]
3- Sales Figures
Please be reminded that it is mandatory for all tenants of The Dubai Mall to submit their sales figures on a monthly basis.
As per your Lease Agreement, all figures should be sent to [email protected] by the 7th of each month latest.
4- The Dubai Mall Operating Hours
The MINIMUM mall trading hours:
Sunday to Wednesday - 10.00am to 10.00pm
Thursday to Saturday - 10.00am to 1.00am
• Any extension of trading hours should be communicated in writing to [email protected]
• Shops have to trade without interruption throughout the hours
• All late opening and early closing will be recorded by security and a fine will be assessed for each incident as per the Lease Agreement
• Set up, take-down, new shipment, handling and auditing need to be done prior to or after mall trading hours
