The e-Government Agenda

Jo Bryson

Executive Director Office of e-Government

e-Governance Structure

e-Government Sub-Committee

Provides high level oversight and governance to the Office of e-

Government; sets the strategic direction of e-government within WA; determines the high level principles

and standards for e-government; and works with the Office to develop a

strategic implementation plan for e-government.

Premier of Western Australia

Strategic Management Council

Director General DPC

Office of e-Government

Our key stakeholders

Office ofE-Government

The Premier

The Treasurer

Cabinet

E-Government Sub-Committee Strategic Management Council

DPC

WA Business

Other Australian

Governments

Information and Communications Technology

Industry

WA Public Sector Agencies

Citizens

Communities

Mission

Transform how Government does business through leadership and collaboration in the use of ICT

The Future of Work

Work is the thing we do, not the place we go

Mobility Collaboration

in the field

at home

at the office

at another office

Geographically dispersed teams work together

across agencies

using different devices

Relevance and credibility

We do things that:

• Support the public sector reform agenda

• Align with our Mission and achieve the key objectives

• Have a strategic focus

• Contribute sustainably to the key objectives of e-government transformation

Adding value through e-Government

• Transform

– Change existing structures and processes

– Facilitate culture change in government

• Lead

– Envision the future of Government

– Communicate the e-government vision

– Guide the way and empower agencies

• Collaborate

– Recognise and promote interdependency and collective responsibility within Government

– Participate with agencies to engage citizens in the process of transforming service delivery

– Promote the concept of Government as a learning organisation – improve knowledge/ build on information, share information and don’t reinvent the wheel

Business principles of e-Government

• Collaborate and integrate

• Secure government’s information

• Reduce duplication

• Innovate

• Assess citizen needs

• Develop, retain and share knowledge

• Plan for sustainability

• Plan for the economy

• Increase transparency and accountability

• Engage citizens

Employing the principles of e-Government

Strategies from the Office of e-Government

State Strategic FrameworkBetter Planning Better Services

E-Government Strategy for the Western Australian Public Sector

Connected Government

(Telecommunications Strategy)

Citizen-centric Government

(Electronic Service Delivery Strategy)

En

terp

rise A

rch

itectu

re

Identity and Access Management Framework

Secure Government(Security and Risk

Management Framework)

Collaborative Government(Enterprise

Collaboration Strategy)

Second tier Strategies

First tier Strategy

Third tier Strategies

Emergency Services

Communications Strategy

Mobile Commerce Strategy

Directory Services Strategy

Skills and Competencies Framework

Other Strategies

Driving the alignment of individual ICT projects

State Strategic FrameworkBetter Planning Better Services

Agency ICT Initiatives Significant e-Government Initiatives

Agency ICT Budget Bids

Agency ICT Strategic Plans

Telecommunications

Electronic Service Delivery

Identity and Access Management

Second Tier e-Government Strategies and Frameworks

Agency Strategic Plans

e-Government Strategy for the Western Australian Public

Sector

En

terp

rise A

rch

itectu

re

e-Government Alignment Guidelines

Driving the alignment of individual projects

What alignment process is:

• A tool to assist senior executives align ICT projects to:

– State Strategic Framework

– Goals and principles of e-Government

– 8 enablers of e-Government

What alignment process isn’t:

• Substitute for DG/CEO accountability and decision making

• Micro-budget analysis

• Go/no go for funding (DG/CEO decides whether to submit alignment assessment)

E-Government projects

WA Public Sector Enterprise Architecture

Technic

al A

rchitectu

re

Business Reference Model(Business of Government)

Legal Framework Relevant to ICT Projects(e.g. State Records Act, Freedom of Information Act, FAAA etc)

Goals of Government Relevant to ICT Projects(e.g. State Strategic Plan, e-Government Strategy)

Architectural Principles for ICT(e.g. Reduce Duplication, Integrate Business

Processes etc)

Business Architecture

Information Architecture(Information Standards)

Information ArchitectureDiscovery & ValidationMechanism (e.g. WA

GovDex)

Principles, Rules,Guidelines

(e.g. Collect Once andReuse)

Information Architecture

Application ArchitectureReference Model

Application ComponentManagement and ReuseMechanism (Integration

Competency Centre)

Principles, Rules,Guidelines

(e.g. Platform Neutrality)

Application Architecture

Technology ArchitectureReference Model

Principles, Rules,Guidelines

(e.g. IP Convergence)

Technology Architecture

Pro

cess

for U

pdatin

g the T

ech

nic

al

Arc

hite

cture

; D

ete

rmin

ing A

dhere

nce

to the E

A.

Pro

cess

for D

ete

rmin

ing

Pro

ject

Pro

posa

l Busi

ness

Case

(e.g

. V

AM

/DA

M)

Pro

cess

for C

hangin

g a

nd

Revi

ew

ing the B

usi

ness

Arc

hite

cture

EA

Managem

ent and P

roje

ct E

valu

ation

Pro

cess

for O

ngoin

g P

roje

ct

Eva

luatio

n, Fundin

g M

ilest

ones

and R

evi

ew

Pro

cess

for D

ete

rmin

ing

Appro

priate

Fundin

g a

nd

Pro

ject

Gove

rnance

Model

Fundin

g, P

rocure

ment &

Revie

w

ICT F

undin

g &

Pro

cure

ment

Fra

mew

ork

Adhere

nce

and

Am

endm

ent

Government ICTInfrastructure Provision

& Management

“Best

Pra

ctic

e” and G

uid

es

for IC

T M

anagem

ent

(e.g

. P

roje

ct &

Ris

k; P

eople

& C

hange, IC

T O

pera

tions;

ICT C

ontract

s; IC

T S

kills

Ass

ess

ment)

ICT P

roje

ct Toolk

it

Pro

ject

Imple

menta

tion

Ass

ista

nce

Western Australian Public Sector Enterprise Architecture Model Enterprise Architecture ProgrammeAligning ICT to the Goals of Government

Aut

hor: J

ason

Tab

aria

s; V

ersi

on:

2.1

Upd

ated

: 15/

06/

200

5

Questions

If you have any comments or require further information please do not hesitate to contact the Office of e-GovernmentJo Bryson 9213 7120 jbryson@dpc.wa.gov.au