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Giovanni MaranGio
european career GuideEmploymEnt outlook and opportunitiEs for nExt-in-linE managErs across thE rEgion
01 the Market
02 the focus
03 the skills
04 the sell
05 the reward
06 the first six Months
the MarketEmployment demand in EMEA plummeted during the 2008/2009 recession, resulting in
a 1.8% decline in employment, and unemployment rates hovering above nine percent.
Hiring demand is starting to recover, but remains sluggish. Some of the strategies that
helped to save jobs at the beginning of the crisis, such as reduced working hours, have
begun to reverse, keeping downward pressure on hiring rates. None of this is good news
for employees looking for the next step in their career, however, there are opportunities
depending on how you position yourself and your skill set.
2
3
The recession certainly accelerated the shift
from primary/manufacturing jobs to the service
sector, and the growth in part-time jobs
continues to be strong.
Employment growth is currently being
generated by the service sector, particularly
professional occupations, but there is also
some growth in low-level service jobs. The
financial and business services sector is
leading the recovery, while construction
employment continues to decrease. Much
of the recovery in the manufacturing sector
is being led by the auto industry, particularly
in the Czech Republic and Germany.
services and teMporary work pickinG up
Temporary employment is bouncing back, and
the Agency Workers Directive, which will create
better conditions for temporary workers, should
boost demand for project and freelance work.
Younger workers have been severely affected
by the recession, and the perspective for older
workers to remain on longer in the workforce is
likely to keep this pressure on.
The financial and business services sector is leading the recovery, while construction employment continues to decrease.
4
The other major change that is beginning
to take place in the European employment
market is the increasing share of highly
skilled jobs—and this is a huge opportunity
for next-in-line employees with some
solid experience already behind them.
By 2020, the share of highly qualified jobs
will increase from 29% in 2010 to about 35
percent. The banking and finance sector,
as well as technical roles across multiple
industries such as IT and biotech will drive
a good proportion of this growth.
Growth shifts to hiGher-level skills
fiGure 1: future deMand by qualification in eu-27+
(change between 2010-2020)-15
-10
-5
0
5
10
15
20
25
30
35
40
-10
0
10
20
30
40 million jobs
HIGH QUALIFICATION MEDIUM QUALIFICATION LOW QUALIFICATION
EXPANSION DEMAND
REPLACEMENT DEMAND
TOTAL REQUIREMENTS
-20
By 2020, EU-27+ forecasts show that more
than 35 million medium-qualification and a
further 30 million high-qualification placements
will need to be made in the region. Some
of these jobs will be replacement positions,
and if these replacements are factored in, the
greatest growth is in high-qualification roles.
5
Companies in the services sector will be
the dominant players in the European
region this year, as reflected by the number
of vacancies (figure 2). However, over the
coming decade the industries that will
likely be looking for a growing number
of highly skilled employees include:
• Advancedmanufacturing
• IT&augmentedrealitytechnology
• Roboticsandartificialintelligence
• Financialservices
• Nanotechandbiotechcompanies
• Theenvironmentalsector
andrenewableenergy
• Foodproduction
• Socialservices
industries to watch
Personal care and related workers: 1,300 vacancies
Finance and sales associate professionals: 3,800 vacancies
Personal care and related workers: 1,400 vacancies
Finance and sales associate professionals: 3,100 vacancies
Shop salespersons and demonstrators: 6,300 vacancies
Modern health associate professionals: 3,500 vacancies
Shop salespersons and demonstrators: 2,400 vacancies
Housekeeping and restaurant service workers: 7,600 vacancies
Housekeeping and restaurant service workers: 6,700 vacancies
Modern health associate professionals: 25,000 vacancies
Finance and sales associate professionals: 29,300 vacancies
Shop salespersons and demonstrators: 10,500 vacancies
Housekeeping and restaurant service workers: 16,500 vacancies
Personal care and related workers: 12,100 vacancies
Modern health associate professionals: 10,300 vacancies
fiGure 2: top 5 jobs in europe
01 the Market
02 the focus
03 the skills
04 the sell
05 the reward
06 the first six Months
the focusInstability and uncertainty in the EU business sector doesn’t seem likely to abate
in the coming year. Instead of waiting for recovery or measures adopted by
local governments, EU business leaders are now looking to take a more proactive
approach. To overcome the constraints posed by the economic, businesses in the
region will be focusing on the following key areas:
6
7
In 2000 the EU set a goal to become the most
competitive and dynamic knowledge-based
economy in the world, capable of sustainable
economic growth with more and better jobs
and greater social cohesion. As a result, over
the next decade in the EU the share of highly
qualified jobs is expected to increase from
29% in 2010 to about 35 percent. The growth
industries and the overall shape of the EU
economy reflects a continued shift away from
lower-level production and service jobs, to a
higher proportion of technical roles that require
tertiary education.
The growth industries of advanced
manufacturing, robotics, artificial intelligence
and software innovation, such as augmented
reality, require high-level technical skills that
are in exceptionally low supply outside
developed economies. It is in these areas
that business leaders will still be looking to
take risks and invest.
1. hiGher-level skills
fiGure 3: chanGe in share of qualifications (eu-27)
2010 2020
low qualification
mEdium qualification
high qualification
20.3%
29.4%
50.3%50.3%
14.5%
35.2%
8
The European Commission’s plan to promote
worker mobility is now being put into action,
primarily to fill skills gaps. Free movement is
essential to the EU’s mission and is one of the
key elements to create an open and effectively
functioning labor market.
While mobility in the EU is still very low, about
80% of people in the New EU Member States
say that work and income-related factors
could encourage them to move in the future,
compared to just 50% of EU-15 citizens. So, this
year and beyond, mobility will be one of the
key factors shaping growth. People who are not
only willing, but able and keen to deliver their
skills across borders are going to have a major
advantage in the job market.
2. an open labour Market
Increasingly, companies will be seeking highly
skilled talent from across the region and
looking at more innovative ways to access that
talent—by shifting the employees and also by
shifting the work. Mobility, and the ease of up-
scaling and downscaling depending on market
conditions will likely be an increasingly defining
characteristic of the EU labor market. However,
workers will need to have the right skills to
move. Employers will be looking for particular
skill sets and they’ll be prepared to look further
afield to find them.
eu15 nMs12 eu27
reasons for past Move
Job-related 40.5 58.6 42.3
Education-related 14.7 12.2 14.5
Family-related 32.2 16.6 30.6
Other 12.6 12.6 12.6
factors encouraGinG future Move
Work and income 47.9 84.7 58.7
Social network 52.8 37.3 48.3
Housing and local environment 71.2 57.0 67.1
Public facilities 17.2 18.2 17.5
Notes: Percentage of respondents mentioning a certain factor. Regarding the reasons of the last move, job-related reasons comprise “found a new job”, “did not have a job but looked for a new one”, “were transferred by employer”; education-related reasons comprise “went to study, train, or learn a new language abroad”; family-related reasons comprise “accompanying partner or family”, went to be with family already living in new country” and “change in relationship/marital status”. Regarding factors encouraging future mobility, work and income-related factors comprise “to have a higher household income”, “to have better working conditions”, “to have shorter commuting time”; social network-related factors comprise “to be closer to family and friends”, “to meet new people” and “receive better support from family and friends”; environment-related factors comprise “better local environment and amenities”, “better housing conditions”, “discover a new environment” and “better weather”; public facilities-related factors comprise “better health care”, “access to better schools”, “better public transport”. Respondents are allowed more than one answer. Source: Euro-barometer 67.1, own calculations.
fiGure 4: factors influencinG decisions to Move
9
fiGure 5: hiGhest concentration of eMployees enGaGed in research and developMent
Investment in research, development, education
and skills is a key policy area for the European
Union, as these factors are essential to
economic growth and to develop a knowledge-
based ‘smarter’ economy. The countries
boasting regions with the highest concentration
of employees engaged in research and
development activities in the science and
technology sectors (in order) are:
1. UnitedKingdom
2. Germany
3. Finland
4. SwedenandNorway
3.TechNoloGy,pATeNTS&INNovATIoN
Technological activity is very much
concentrated in the centre of Europe, with
the region of Zuidoost-Noord-Brabant
in the Netherlands ranking highest in
terms of patents per population. Clusters
of high investment in research and
development activities can be found in:
• Braunschweig(inthemiddleofGermany),
Dresden, Berlin and south-western
Germany (Stuttgart, Karlsruhe, Tubingen
and Darmstadt).
• EastAnglia(UK),Cheshirein
North West England .
• Hovedstaden(theregionsurrounding
the capital København) in Denmark
• StockholminSweden
• Pohjois-SuomiinFinland
• Midi-PyrénéesinFrance
• PartsofAustria
12
3
4
10
Overall CO2 emissions from Europe are
decreasing and new government targets
and carbon pollution reduction schemes are
adding extra incentive to optimise production
in the region. The new energy revolution is
already taking place in parts of the EU and
the race is already on to reduce production
costs, improve environmental outcomes and
shore-up the reliability of energy supply-chains.
4. sustainability
For these reasons growth in the renewable
energy sector will be key to job creation into
the medium term. Yet, the sustainability
push has impacts for virtually every role in
every industry. Employees will increasingly be
required to first recognise, then manage and
lower the environmental impact of their role.
Demonstrating expertise in this area will be a
key selling point for candidates.
01 the Market
02 the focus
03 the skills
04 the sell
05 the reward
06 the first six Months
the skillsAs the skills shortages at the higher end of the labour market intensify, shortages
of skills such as creativity, innovative thinking, as well as higher-order technical
skills threaten to limit organizations’ abilities to serve the needs of their clients and
customers. Global shortages of skills in the science and mathematics fields will
hit the region hard as it attempts to increase the sophistication of manufacturing,
address the longer term energy and resources challenges and expand business
across new information technology platforms.
11
12
Research into employer satisfaction with
graduate hires across the region provides
insight into the critical skills for the future—
and where large gaps are opening up.
The skills in greatest demand but lowest
supply in the region include:
• communication/literacy
• Analysis,decision-making
&strategicthinking
• Technicalskills
• Management/leadership
Developing these critical skills and
demonstrating experience in delivering them
will provide a significant advantage in obtaining
a preferred role. For outside candidates looking
to work in the region, it’s likely that these
skills will be nothing short of mandatory as
companies seek to fill skills gaps and recruit
candidates externally to improve performance
across these areas. Time and again, employers
in the region cite the importance of employees
demonstrating a global mind-set—experience
and transferrable skills that help organisations
bridge geographical divides.
understandinG the shortaGes
• communication&literacy: with
businesses using an increasing number of
communication channels, including email,
web conferencing and social media, there
is more pressure on mid- to senior-level
executives to develop a communications
approach that translates effectively across
borders. Emerging leaders need to
understand and engage across different
cultural contexts and be able to respond
to the need to communicate quickly and
regularly. Surveys of employers across
the region suggest that employers are
experiencing growing difficulty in finding
candidates who can effectively communicate
their ideas and opinions to others.
• Analysis,decision-making&strategicskills:
more complex regulatory frameworks and
corporate structures, as well as the fast pace
of the commercial environment is perhaps
demanding more of employees. However,
there is a sense among employers that the
focus on attaining qualifications and core
technical skills has drawn attention away from
some of the fundamentals for employability.
Increasingly, employees need to be able to
think laterally, to bring disparate information
and data together, and to make sense of
consistent patterns amid chaotic and face-
paced change.
• Technicalskills:higher level technical
skills are becoming increasingly scarce
in the research and development fields
of the IT sector, as well as the biotech,
energy and manufacturing sectors.
This is a broad area of need and varies
considerably across industry and country.
For graduates, technical capability in
one of these fields is likely to open more
doors. For more senior leaders, the answer
may lie more in demonstrating a solid
understanding of the required technology—
if not actual experience in building or
operating it—in order to effectively lead
technical and executional teams.
• peoplemanagementandleadership:
tenure and age does not make the
manager—and the growing discontent
from employees globally about leadership
performance is now resonating on the hiring
and recruitment agenda. Poor management
increases turnover, and this is something
organisations cannot afford. Demonstrating
strong leadership ability is no longer as
easy as proving you’ve managed a team.
Employers want and need proof of influence,
negotiating skills and the ability to lead
through change and uncertainty. In the EU
there is also a need for more people who are
culturally literate and can harness the power
and natural creative energy that diverse
workforces can bring.
Time and again, employers in the region cite the importance of employees demonstrating a global mind-set
01 the Market
02 the focus
03 the skills
04 the sell
05 the reward
06 the first six Months
the sellFor mid- to senior-level positions, more often than not, the job comes to
you rather than the other way around. However, there are ways to increase
the likelihood that the right job will find you.
13
14
Personal networks are by far the most dominant
way for people to find work. The use of social
networking sites to locate work is highest in the
EMEA region—around one-quarter of people
say they use these tools to search for work. This
is a growing worldwide trend, and in any market
now, it’s important to understand the difference
between networking and influencing.
NeTwoRKING&INFlUeNcING
networkinG opportunities:
•professionalassociations:attending events
and being a member helps, but being actively
involved in formal ways helps even more. When
there are opportunities to assist with events or
to take on formal positions within a professional
association you are affiliated with, jump at
them—you can make many connections and
learn from others.
•Alumnigroups: if you are completing further
study or have done so in the past, join or
reconnect with alumni groups. The commitment
is low and many of these groups only require
attendance at a couple of events annually, but
they are a great way to stay connected with like-
minded individuals as they move through their
careers, as well as providing opportunities to
source new talent.
Forget about how many people you’re connected with online—who are they, and how connected
are they with experts in your field of work? How likely are they to view, comment on or share any of
your network activities? The quality of your connections and the take-up of the content you share
will increasingly determine your ability to become an ‘influencer’ online. And for roles in the sales,
marketing, HR and management consulting fields, the ability to influence is gaining importance.
However, this only holds true in some markets. So, do your research, think broadly about how your
content will be perceived across borders, and remember that there is really no such thing as a global
social networking platform.
•onlinenetworkingsites: connecting with
recruiters and colleagues on professional online
forums has varying impact depending on your
market. It pays to be aware of cultural norms
when looking to expand networks and if your
strategy is region-wide, you’ll need to use more
than one site and more than just online methods.
•workfunctions:we all need to balance work
with family and personal commitments, therefore
it’s critical to choose carefully which work events
you attend. Larger events may actually be
lower in value from a networking point-of-view
and provide fewer opportunities to engage in
meaningful dialogue. Look for opportunities to
share knowledge and engage with others that
represent quality over quantity.
the rise of influence
15
Recruiters, head-hunters and HR consultancies
come in all shapes and sizes, and no matter how
senior or junior you are, there will be one to suit
your needs. The hard part is knowing how to
get the most out of them.
Knowwhatyouwantandwhatyoudon’t:
if you wait for recruiters to come to you,
chances are they’ll be more focussed on filling
the role they have on offer than on what your
individual needs are. It’s in recruiters’ interests to
get the best fit, but when they have vacancies
they’ll look to fill them as fast as they can. So,
recruiters can be part of a proactive career
strategy but only if you have a good idea of
where you are headed. If you are looking for
career advice, head to a specialist in your field,
not a recruiter.
leveRAGINGRecRUITeRS&hRcoNSUlTANcIeS
Makesuretheyknowyouwell:spend time
with your recruiter. When we are busy and
already gainfully employed it’s hard to find
the time and the motivation for meetings and
coffees with recruiters, but a good one will want
to get to know you and your strengths well in
order to match you with the right role. But they
can’t do this unless you give them time.
Bepatient:when you are ready to jump ship it
is tempting to do so before the right role comes
up, but it can take more than six months, even
in a buoyant market, to find the right role at a
senior or managerial level.
Knowwhatyou’reworth:don’t wait for
recruiters to decide your salary. Know as much
as you can about the marketability of your
skills so they can set expectations with clients
upfront.
A report from the Economists Intelligence Unit: Global firms in 2020 shows that there is a
growing trend toward free agency and contract work and a decline in permanent positions.
When executives were asked, “How will the employee experience change at [your] organization
over the next 10 years?” Six in 10 (62%) said that they would expect to see a growing proportion
of contract-based workers, or free agents—that’s five times the number of executives who expect
to see a growing proportion of permanent workers at their organisation.
If you fit the description of a free agent, you’re better off partnering with HR consultancies or
outsourcing firms who work with companies on a project-by-project basis.
In the EU, the Agency Workers Directive (AWD) should spur long-term growth in this type of
work as many of the disincentives for employees, including access to many employee benefits,
are removed.
free aGents, freelancers and flexibility
01 the Market
02 the focus
03 the skills
04 the sell
05 the reward
06 the first six Months
the rewardRegardless of your role, skill level or industry, it pays to know what you’re worth
before you start negotiating. If you know that a particular skill is in high demand and
you have it, you should do your research to find out what other firms are paying for it.
16
17
Higher inflation is causing wages to grow
faster across Central/Eastern Europe, while
markets struggling to recover from debt crises
are seeing wages fall. Average salaries in the
Gulf region are expected to grow 6.6% in 2011,
up from 6.1% in 2010 as the economy gains
momentum and rising salaries in Asia
put pressure on Gulf pay levels.
however,graduatestartingsalaries
arepredictedtofall—partofa
medium-termpatternofdecline.
• IDSresearchindicatesthattheaverage
starting salary for graduates will rise well
below the rate of inflation.
• TheUniversityandCollegelecturers’union
(UCU) warns that graduate pay is not keeping
pace with increasing tuition fees.
There remains large disparity between average
hourly earnings across the region, despite
minimum wage standards being established
in many member countries. The most recent
Eurostat data shows the London UK region
provides the highest average hourly wage
across the region.
waGe Growth still slow
Theregionswiththehighestaverage
earningsperhourworkedare:
• LondonUK:EUR29
• Norway:EUR23.90
• Denmark:EUR23.10,
• South-Eastregion(UK):EUR21.00
• ÎledeFrance(FR):EUR19.70
• RégiondeBruxelles-Capitale/Brussels
Hoofdstedelijk Gewest (BE): EUR 19.50
• Hamburg(DE):EUR19.1
• Hessen(DE):EUR19.00
Thelowestaveragegrossearnings,
averaginglessthaneUR4perhour
worked,arefoundin:
• Dunántúl(HU)
• Turkey,AlföldésÉszak(HU)
• Lithuania
• Latvia
• AllfourmajorregionsofRomania
• ThetwoBulgarianregionsofYugozapadna
I Yuzhna Tsentralna and Severna I Iztochna
fiGure 6: noMinal hourly waGe Growth: q1 2011 (eU27andselectedeuropeancountries%changeyoy)
-4%
-2%
0%
2%
6%
8%
-8%
-6%
4%
SLO
VE
NIA
GE
RM
AN
Y
CZ
EC
H R
EP
UB
LIC
SLO
VA
KIA
PO
LAN
D
FRA
NC
E
HU
NG
ARY
BU
LGA
RIA
NE
THE
RLA
ND
S
SPA
IN
IRE
LAN
D
GR
EE
CE
EU
27
2.7%
-2.2%
1.9%
2.6% 2.7%2.9%
3.5% 3.5%3.8% 3.8%
5.6%
7.8%
-6.8%
18
The jobs that are in increasing demand and
offer better than average promotion and wage
prospects now and over the medium term
reflect the shift away from low-skilled work
to those roles requiring specific, higher level
qualifications and skills.
The greatest need will be for technicians and
associate professionals over the next eight-plus
years. With an estimated 13 million vacancies
in these fields between 2010 and 2020,
the expanding technology sector will be a
significant driver of growth across the region.
hot jobs of the future
fiGure 7: future deMand by occupation in eu-27+
(change between 2010-2020)
0
3
6
9
21
15 million jobs
Legislators, senior officials and managers
Professionals Technicians and associate professionals
Clerks Service, shopand market
sales workers
Skilledagriculturaland fishery
workers
Craft andrelated trades
workers
Plant andmachine operators
and assemblers
Elementaryoccupations
NET CHANGE
REPLACEMENT DEMAND
TOTAL REQUIREMENTS
-3
19
One of the most significant challenges across
the region remains the ageing population.
The only components of the labour force that
will grow in the next decade are those in the
older age groups—workers aged 45 to 64
years. Given the requirements for higher order
technical and communications skills, which will
likely require high engagement with technology
of many varieties, the challenge will be to fill
these roles with ageing workers who may not
have the required skill set. Those who do will
have significant advantages over the rest.
an older, More flexible and tech-savvy workforce
fiGure 8: trends in population and labour force by aGe Groups in eu-27+ (change between 2010-2020)
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
-4
-2
0
2
6
8 million
15–24 25–34 35–44 45–54 55–64
POPULATION
LABOUR FORCE
-8
-6
4
If fiscal austerity and economic uncertainty
continues throughout the next five to ten years,
the longer term trends are a declining public
sector with fewer opportunities and lower
wage growth if compared to those expanding
technological industries in the private sector.
Permanent and full-time work opportunities
also look set to decline in light of the need
for greater flexibility and the challenges
of accessing scarce skills across a broader
geographical area.
01 the Market
02 the focus
03 the skills
04 the sell
05 the reward
06 the first six Months
the first 6 MonthsSo you’ve secured the right role and start tomorrow. Before you get too
comfortable, you should know that your biggest challenge still lies ahead: making
the role a success. The first six months of a new role are critical. This is when you
set the expectations for the rest of your tenure and when people will be keen to
know what you have to offer. Three of our key leaders in the EMEA region share
their advice on what to focus on in the first six months of your new role.
20
21
askinG questions and
MakinG chanGe
Try to activate your ‘company GPS’ quickly.
If you’re a good observer from the outset
you’ll be able to pick up the detail about
who you’re working for and what kind of
personal contribution they’re looking for. The
faster you get this visibility, the quicker you’ll
know how much questioning versus quiet
observing you should do in the beginning.
There is no defined time for good ideas, but
you want to be well informed, so realistically
it could take a bit longer than 6 months
to be able to do this, depending on the
company and its history and culture.
Every industry and company has a style: first
look at yourself and understand if you fit with
that style or if you might be uncomfortable.
The rest is up to your personal maturity—
what you do in the first 6 months with your
first employer will be quite different to
what you do when you get to your third
employer. Experience does add weight to
your observations, questions and ideas.
StefanoGiorgetti,vpandGeneralManager,Italy
buildinG relationships
It is said that, “making your boss happy will
help you last longer in a company”. This may be
true by my view is: make your company happy
and then you can be the boss of yourself.
words of wisdoM
Always try to work smarter, be innovative,
take responsibility and deliver on time.
To use someone else words: my advice
is to stay hungry, stay foolish!
22
askinG questions and
MakinG chanGe
At the start of any new management role
it is essential to get the balance right
between questions and action. This is
difficult as too many questions can lead to
accusations of not getting anything done,
and too much action can be seen as not
giving people a chance to impress.
The reality is, any new role will involve a lot of
learning new information about the company,
the people and the working practices, so
asking the right questions is the key.
Focus on giving your direct staff the
opportunity to demonstrate their credibility
and ability in their roles. Then, you should
focus on demonstrating that you have
linked action to the evidence gathered –
this should help to demonstrate that you
have struck the right balance between
questioning and being decisive.
A new manager should not be afraid to
make changes early in a role. However,
these changes should be based on objective
evidence that you’ve gathered. This allows
you to justify the need for change and gives
you a better chance of getting their buy-in.
DominicGraham,headofprofessionalandTechnicalinUK
buildinG relationships
Relationships are a key ingredient to
getting results from your people, so it is
essential that you understand the individual
personalities that work with you. This might
mean giving a little more or less personal
information depending on the natural style
of the person you are dealing with.
Some people want to talk about their personal
life, some want to keep things purely about
business and getting the job done. Neither
situation is right or wrong but an important skill
of any manager is to be able to deal with both
situations naturally and in such a way that all
parties get what they need from the relationship.
It is also essential that at an early stage you
understand how you will be measured by your
boss and what success in the role looks like.
Delivering to those measures and demonstrating
your progress are key ingredients in developing
that relationship on a professional level.
It is essential that you build solid working
relationships across the team but most
importantly with the person who is the
greatest influence within the team.
words of wisdoM
Success does come with hard work but hard
work that is focused. As a manager, you must
have a vision of where you want to take your
team and then have a plan to deliver that
vision where everyone involved understands
their role and what is expected of them.
Then, the hard work (and fun) can begin.
23
askinG questions and
MakinG chanGe
Don’t be afraid to ask questions because
they are expected from beginners, but
do learn things yourself. Remember,
you are hired not only to ask questions
but to answer them yourself!
Ideas are always welcome, assuming your
current tasks have already been fulfilled
properly. If you plan a serious change,
focus on selling it first, particularly to
your new colleagues. It is always better
to prove the success of new ideas by
being your own example first.
ekaterinaGorokhova,vpandGeneralManager,Russia
buildinG relationships
You should put a lot of focus on building
relationships at the very beginning. All tools
should be applied, and when speaking about
business or personal issues with colleagues you
should be open and honest and be yourself.
When you come in to a new company you
become a part of existing team with definite
rules and standards. Regardless of what you
think or feel, try to respect them and adapt to
the new behaviours (provided they don’t go
against your own values). Building relationships
is about compromise and flexibility, particularly
to ensure you get off on the right foot.
When it comes to building a good
relationship with your manager, respect
is the biggest thing. Learn from him/her
and focus on being successful at what you
do—then your manager will love you!
words of wisdoM
Work hard! Do more than is expected of you.
Show a positive attitude and behaviours, and
don’t forget to let the others support you.
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http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Earnings_statistics_at_regional_level#Gross_hourly_earnings
http://www.eu2011.hu/files/bveu/documents/Alena_Zukersteinova_-_Skills_supply_and_demand_in_Europe.pdf
http://epp.eurostat.ec.europa.eu/cache/ITY_OFFPUB/KS-HA-11-001/EN/KS-HA-11-001-EN.PDF
http://ec.europa.eu/languages/documents/doc421_en.pdf
http://ec.europa.eu/education/higher-education/doc/business/graduate_en.pdf
http://www.workfoundation.com/assets/docs/publications/30_globalisation.pdf
references
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Exit
about the author
Giovanni MaranGio is an experienced Hr professional with over 20 years
experience in a variety of Hr roles in organisations that include airline and fast
food companies. He has a degree in philosophy from Florence University and
completed post graduate work in Hr. Giovanni joined Kelly services in 2005
and currently works at the EMEa head office in neuchatel, Switzerland as
vP and Hr lead for the region.
about kelly
Kelly Services, inc. (naSDaQ: KELYa, KELYB) is a leader in providing workforce solutions.
Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class
staffing on a temporary, temporary-to-hire and direct-hire basis. Serving clients around the globe,
Kelly provides employment to more than 550,000 employees annually. revenue in 2011 was
$5.6 billion. visit www.kellyservices.com and connect with us on Facebook, Linkedin, & Twitter.