The Evolution Revolution
WTF? What’s the future…….. For DealershipsRetailers?
Change = Linear Progress AND Disruption = Exponential Progress
Focus Areas of Evolution
• Digital Retailing• Data• Talent• Technology• Mobility & Transportation
1996 2012 2012
Market Cap: $28B140,000 employees
17,000 employeesNo Profit since 2007
Purchased by Facebook for $1B13 employees
If you do not disrupt yourself, someone else will
DMSAccounting
DMSSales
DMSService
DMSInventory
DMSParts
DMSBody Shop
F&IMenus
VehicleOBDII (PID)
ReputationManagement
Social Media
CRM
VehicleAppraisal
VehicleMerchandising
Web
Sales Desking Auction
Vehicle TAG / Registration
Vehicle Rental / Loaner
Credit Application Portals
Multi Point Inspection
AppointmentSystem
Floorplan
Banking / Treasury / Merchant
OEMSystems