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strategy execution platform
Executive Strategy Manager
C.
TM
EMSBrochure_Cover.indd 3EMSBrochure_Cover.indd 3 8/28/07 6:11:33 PM8/28/07 6:11:33 PM
Over 70% of businesses forecast performance they will never attain. Only 1 in 10 companies will achieve sustained, profi table growth. And while those 10% realize dramatic benefi ts, typically in the billions of dollars, the rest continue to underperform.
Chris Zook, Beyond The Core: Expand Your Market Without Abandoning Your Roots, 2004
Are YouNo organization plans on disappointing shareholders. But over 70% of companies forecast
performance they will never attain. To make things worse, only one in ten companies will ever achieve
sustained, profi table growth.
Does your organization exhibit any of these warning signs?
• Misaligned incentives and metrics driving non-strategic behavior
• Inability for anyone outside of the executive suite to articulate the strategy
• Unfocused and unproductive meetings focused on tactical issues
• Confused and convoluted organizational structure
• Siloed organizations fi ghting for turn
• Lack of focus on the customer
If so, your organization is at risk—at risk of not executing strategy—and of disappointing shareholders.
Executing Strategy?
Leading organizations (like those in the Balanced Scorecard Hall of Fame for Strategy Execution™) have
realized that strategy execution can be a signifi cant and lasting source of strategic advantage. Returns
in the billions of dollars are not uncommon in the Hall of Fame.
But strategy execution does not just happen by magic—it requires a formal strategic management
process. Palladium research has identifi ed six key areas of focus in the Balanced Scorecard strategic
management process:
• Strategic measurement
• Strategy refresh
• Strategy review meetings
• Communications
• Business and support unit alignment
• Best practice sharing
Organizations that have these six formal processes in place perform twice as effectively as those
without formalized strategy management processes.
Strategy Execution Advantage
As early as 1994, Hilton Hotels recognized the power of the Balanced Scorecard strategy execution process. Using this process we reversed declining guest satisfaction and loyalty and became the number one hotelier worldwide.
Dennis Koci, Retired Senior Vice President Operations Support, Hilton Hotels Corporation
Making A Competitive
Optimized for the Balanced Scorecard Strategic Management Process
The Executive Strategy Manager (ESM) allows for better strategy management by enabling you to have
personalized dashboards with the critical information you need to manage your job. The ESM helps
you to both facilitate effective and effi cient strategy review meetings and communicate your strategy
throughout the organization. You are able to identify the key performance drivers and manage the
individual responsibilities at all levels of your organization.
It is designed to help your organization quickly get started with building Balanced Scorecards through
structured coaching, templates, and processes, and then grow with your organization as you cascade
and align the Balanced Scorecard program across the organization.
Integrated meeting management, enterprise alignment, performance management, and initiative
management functionality ensures that the ESM will meet your needs as they evolve. ESM quickly
and easily scales from one to one thousand scorecards, and creates a climate of corporate and
individual responsibility.
Sharing Information with Executive Strategy Manager
More often than not, few people know what information is available, where to fi nd it, and how to
analyze it. ESM makes your reporting processes dynamic by sharing information among all relevant
stakeholders, and presenting this information in an understandable format.
By inviting these stakeholders to review, comment and analyze the information, static performance
data is transformed into actionable knowledge. Information can be shared effectively and employees
will truly understand the cause-and-effect linkages between strategy and everyday work.
Executive
Madison Paper Company-Alsip, a subsidiary of Myllykoski, has been using software from Palladium for over two years to manage its strategy. We found that the Executive Strategy Manager provided an excellent way for us to manage our monthly reporting meetings.
We currently have our North American operations all using the reporting software, and we have recently begun linking personal development plans to our scorecard using the Personal Scorecard application offered by Palladium. We are very pleased with our choice of software and professional services to help us manage our strategy.
A. Joseph Ostmann, Director of Finance, Madison Paper Company-Alsip
Strategy Manager
Up and Running Fast
The unique Executive Strategy Manager (ESM) on-demand software model enables organizations to
take advantage of powerful performance management functionality without requiring months of
implementation. Your business will be able to quickly begin reporting on your Balanced Scorecard
using an intuitive Web 2.0 interface. By using Palladium’s secure servers, you can save on hardware
expenditure and operational overhead, while freeing your IT staff to focus on other critical projects.
Developed by the Creators of the Balanced Scorecard Concept
Designed and managed by the creators of the Balanced Scorecard, Drs. Kaplan and Norton, the ESM
ensures alignment with the latest BSC best practice methodology to drive breakthrough results.
With integrated technical and methodology help, plus acclaimed support from Palladium experts, the
ESM will help you accelerate time to strategic results. ESM is a proven, scalable solution, designed to
give organizations of any size access to the world’s best combination of performance management
software and expertise.
ComplexMade
We had our fi rst Balanced Scorecard meeting with the full Strategic Planning team a couple of weeks ago and it went very well. The information was easier to present and understand than the method we were using before. The members really liked the comments we added to the specifi c measures. The team members were able to obtain a clearer picture of how all our action items and initiatives link to and impact our measures and goals.
Cindy Highbarger, Controller, Mid-Continent Instruments
Management Simple
Strategy Execution is about growth and innovation. It creates a new corporate synergy around
shared, customer-directed objectives. Driven through all levels of the organization, strategy execution
generates a new cross-functional, integrated, management agreement that aligns people, leadership,
and culture.
If you are motivated to make innovative change, realign the vision of your organization, and rise to
new levels of success, Executive Strategy Manager (ESM) is the tool to make it a reality. Results are
immediate and measurable—the change is permanent and profound. Intensely focusing on strategy
execution is revolutionary.
Contact Us Today
Contact us today for more information on how ESM can help you accelerate your time to results.
www.ExecutiveStrategyManager.com
1.781.402.1104
Are You ReadyStrategy Execution
to Make a Core Competency?
Simple “Meeting View” optimized for online strategy reviewsThe Meeting View allows for one-click access to strategic
performance analysis and recommendations in a format that
is optimized for projecting during a strategy review meeting.
Online strategy map design ESM allows you to create and edit your strategy map online
and export to PowerPoint.
Quick update interface to simplify navigation for executive teamsExecutive time is limited. Ensure success and buy-in for
the Balanced Scorecard program by making the update
process painless.
Integrate your business intelligence applicationsSeamlessly pull your measure data from Hyperion, Cognos,
Microsoft, SAP, and other BI platforms, automatically into
the ESM to streamline the reporting process. Also,
automatically roll up data from cascaded scorecards to an
enterprise scorecard.
Flexible charting engine that allows creation of almost any graphVisualizations should not be limited to simply line, bar, or pie charts. ESM allows you to create any chart that you can create in Excel.
Built-in or custom measure, objective, and chart librariesOrganization-wide objective, measure, and initiative
templates ensure common language and vocabulary and
facilitate objective and measure alignment throughout the
scorecard cascade.
Combining the fl exibility of PowerPoint and Excel with the scalability of a Dashboard application
Key Features and Benefi tsCascade from Enterprise to Business Unit to Personal BSCLink and align your organization to make strategy everyone’s
job and utilize alignment reports to view performance across
the enterprise.
Export reports exactly as you see them on screen to Microsoft PowerPoint or Adobe PDFCustom Excel reports can also be created utilizing
Webservices, which enable one click export from the ESM,
offl ine updating, and one click upload back in to the ESM.
Extensive customization of user interfaceESM can be extensively customized—activities modifi ed, fi eld
names changed or suppressed. Reporting periods, status
indicators, and even screen layouts can be modifi ed on a
scorecard by scorecard basis.
Integrated initiative management and milestone trackingCheck on key strategic initiative status by reviewing associated
initiatives and drilling down to milestone status in Meeting
View. Automatically generate an Initiative Gantt Chart based
on the Initiative and Milestone start and end dates.
Capture of in-depth qualitative performance reviews and recommendationsWYSIWYG editors allow objective, measure, and initiative
owners to enter rich qualitative information. Understand the
why, and what—not just the number.
Personal Dashboard/Meeting AgendaEasily create a custom view for the upcoming meeting
that shows the information for review. Alternatively, create
your own personal dashboard that contains the specifi c
information relevant to you.
Flexible and Scalable
FeatureExecutive
Strategy ManagerDashboardApplication
PowerPointExcel
Simple executive “Meeting View”
PowerPoint or PDF Export
Online Strategy Map Design
In-Depth Qualitative Comments
Quick update interface
Extensive customization
Flexible charting engine
Measure, objective, and chart libraries
Alignment reports
Enterprise to personal scorecards
Simple SQL integration
Integrated initiative management
Low cost per scorecard pricing
Partially SupportsFully Supports
Theme reporting
Integrated Strategy Execution Library
Low total cost of ownership
Professional support from Palladium
The ESM is really the single most breakthrough aid we had during our development phase. It stepped us through development, and with support from Palladium when we needed, I think we really produced a strategy map and fi rst report that focused the company on the strategy and not the process.
Tim MacEwen, Irving Group
Initiative and Milestone Gantt Charts
Advanced Solutions
Agility Logistics
American College of Cardiology
AMSA – Mining
ANTHC
ASME
Australia Defense Ind.
Battelle
Bismarck Public Schools
Blue Cross Blue Shield
BMW
Boeing
Bristol-Myers Squibb
Capital One
Casella Waste
Cest Senat
Ciba Vision
CISCO
CNI
Daimler Chrysler
Delta Dental
Defense Logistics Agency
Downer – EDI
Elcoteq
Employers Insurance of Nevada
EMYCO
Excela Health
Federal Bureau of Investigation
Folkhälsan
Freddie Mac
Fulton County Schools
Grundfos
Grupo Acir
Grupo Gondi
HCF
HINISA
Hospital Moinho
Hu Friedy
Idaho National Labs
Inovodecor
ISACA
KRM Information Systems
Lofthouse Brass
Mater Health
MCR
Merck
MetLife
Mid-Continent Instruments
Midwest Eye Care
Millipore
Minera Alumbrera
MITRE
Myllykoski
NATO
Nemours
Nextel
New Zealand Defence
Option One Mortgage
Payless Shoestores Worldwide
Pemex
Pepsi
Petro-Canada
Profertil
Pfi zer
Project Management Institute
PVM
Qualcomm
Quintiles
R&M Energy
Radiologix
Rio Tinto
Securities and Exchange Commission
SEFAZ
Shure
Skagit Valley Hospital
Society Hipotecaria Federal
Sonangol
Sonagas
Southern California Edison
Space and Naval Warfare (SPAWAR)
State Farm
SuperValu
Tauck Worldwide
Team Limited
Tektronix
Tiffany
Unisys
US Offi ce of Personnel Management
US Navy
US Patent and Trademark Offi ce
Victoria Cool Aid Society
Wyeth Pharmaceuticals
Executive Strategy Manager is in use by over 4000 people in over 125 companies to manage over 800 scorecards
With extensive coaching, process support, best practices, and templates built into the solution, you can start building
your scorecard this morning and managing your strategy this afternoon.
Online Strategy Mapping Tool
Qualitative and Quantitative Analysis
Personal Dashboard/Meeting Agenda
Manage Alignment and Cascades
Up and Running Today Representative Clients
Theme-Based Reporting
Contact a representative today for more information on how to successfully execute strategy and man-age tomorrow’s performance today. 1.781.402.1104 or visit www.ExecutiveStrategyManager.com
Lincoln, MA • Atlanta • Barcelona • Boston • Chicago • Dallas • Detroit • Houston • Kansas City • Lisbon • London • Madrid • Munich • New York • Sydney • Washington, D.C.