T H E FA C E B O O K P R OJ EC TREVIS IT ING SOCIAL CAPITAL & THE CHIEF

JEFF GINGER | PECHA-KUCHA| 10.21.2011GRADUATE SCHOOL OF LIBRARY AND INFORMATION SCIENCE

UNIVERSITY OF ILLINOIS AT URBANA-CHAMPAIGN

WHAT IS THE FACEBOOK PROJECT?

• 2005-2009• Before the rage?• Methods– Long internet-based surveys– Discourse analysis / participant

observation– Moderate length interview series

• Sociological perspectives– Science and Technology Studies– Symbolic interactionism– Critical Race theory, Feminism

• Expanded to include other grads

WHY STUDY FACEBOOK?

• I used to have to explain– Identity and affiliation– Communication – Multimedia sharing– Applications

• Why is it a big deal?– Fundamentally shapes the college experience for many; now

international and all ages– Might influence accumulation, production and expenditure of

social capital– Interactive media and power

• Ethnography of the University Initiative • Diversity Research Project, Center for

Democracy in a Multiracial Society (CDMS)• A response to

– Racial stereotype theme parties (Tacos & Tequilla)

– Affirmative action protests– N*W*C*– The removal of Chief Illiniwek

• Facebook framed as a space of student discourse that reflected campus-wide tensions related to Chief Illiniwek and issues of racism

FACEBOOK, SOCIAL CAPITAL , AND THE CHEIF

THE CHIEF ON FACEBOOK

• NCAA’s influence on the decision to retire the Chief

• If They Get Rid of the Chief, I’m Becoming a Racist

• “What they don’t realize is that there never was a racist problem before … but now I hate redskins and hope all those drunk casino owning bums die.”

• Another student directed a post towards a particularly vocal Native American graduate student, threatening, “I say we throw a tomahawk into her face.”

RESEARCH QUESTIONS

• What do people think about the campus climate in regards to race? What actions have they purposefully taken on Facebook related to their feelings on the Chief?

• What is the character of groups surrounding the topic? What do we notice about group purpose, composition, and the activity going on within?

• What does this suggest about social capital on Facebook?

DATA COLLECTION METHODS: SURVEY

• The Facebook Project multi-year survey– 75 responses (2 not active)– Random sample from DMI– Undergraduate, full-time,

degree-seeking, 18+• Big honking long survey with

architecture problems– Not specific to this project– Poor response rate, > convenience

sample, not generalizable

METHODS CONTINUED: CONTENT ANALYSIS

• Basic conceptual content analysis (17 Facebook groups)– Basic profile (name, URL, date, group category, etc…)– Written purpose (description)– Composition (number and racial identity

of members, officers info, and admins, related groups)

• Text content analysis– Sociological ethnography-style coding– Topic, tone, issues of identity, and explored

possible connection to social capital• Important: students only

• Hard to tell• Other studies • No self-representation• No categories (MySpace)• Mayer and Puller (2008)• The Missing Box• It still matters

Rac ia l Identity of Members??

A SUMMARY OF A FEW FINDINGS

• Survey: Feelings on the campus climate – People felt both the Facebook and campus environment were

pretty friendly for both minorities and Native Americans – People of color felt it was less safe, but only a little bit– This sample did not reflect a high number of racial minority

respondents (and no NA participants)• I didn’t buy this survey told the real story – safety and

comfort are hard to get at with a survey

• Survey: Pro and Anti Chief Activity• Active picture-changing protest was lower than expected (17.8%)• These findings suggest that the environment on Facebook was

dominated primarily by pro-Chief users

Opinions on the Chief

Pro-ChiefAnti-ChiefUndecidedNo opinion

Group Membership

Pro-ChiefAnti-ChiefNone

A SUMMARY OF A FEW FINDINGS CONTINUED

• Content Analysis: Sheer Numbers – Of the 17 groups examined only 4 were anti-Chief– In general the overwhelming majority of groups were pro-Chief– Many with members in the hundreds or even thousands– A few 300-800 person pro-Chief groups were left out– The two biggest anti-Chief groups (Anti-Chief and F*** the

Chief) had only about 250 members each – Whereas the top three biggest pro-Chief groups had:

• 7,900+ (Chief Illiniwek Forever.)• 5,300+ (Save the Chief)• 4,300+ (We’ll Never Forget Chief Illiniwek)

A SUMMARY OF A FEW FINDINGS CONTINUED

• Content Analysis: Composition• More White students in pro-Chief groups • More people of color in anti-Chief groups

• Methods for collection of this data were unreliable and potentially unethical• There was a great deal of cross-over between:

– Ethnic/racial cultural groups and causes and anti-Chief groups– Sporting, MI, and school pride groups and Pro-Chief groups

• Both sides seem to like Stephen Colbert• Who was not present? Who had the power?

A SUMMARY OF A FEW FINDINGS CONTINUED

1. Pro-Chief People Wouldn't Know Racism if it Bit Them on the A$$! (anti)2. I’M anti anti-Chief People (pro)3. If you hate the Chief then I hate you (pro)4. F*** the Chief (anti)5. Do “It” For the Chief (pro)6. RIP Chief Illiniwek, Forever in Our Hearts (pro)7. The Native Americans Almost Had Their ENTIRE RACE Taken From Them. (anti)8. Chief Illiniwek Forever. (pro)9. Signatures for the Chief (pro)10. When I went to U of I we had a Chief (pro)11. Bring Back the Chief (pro)12. You took our Chief but you will never take our money (again)! (pro)13. Anti-Chief (anti)14. Don’t Like the Chief? Go Somewhere Else… fuckin Idiots! (pro)15. Chief Illiniwek, We Will Never Forget (pro)16. Save the Chief (pro)17. We’ll Never Forget Chief Illiniwek (pro)

EXAMPLE GROUPS

• Content Analysis: Architecture of the Interface• Connecting and sharing (language, generally open, share

functions – outgoing and incoming, common interests, sharing multimedia, feedback mechanisms everywhere!)

• Activity and involvement (recent activities, memberships and affiliations, tagging within multimedia and notes)

• Content vs. form (character limits, western style, given navigation options and colors, refresh rates on walls, EULA)

A SUMMARY OF A FEW FINDINGS CONTINUED

• Content Analysis: Discourse• Topics included issues of race/ethnicity,

racism/discrimination/prejudice, presentation and ownership of image/identity, mascots vs. symbols, school pride and tradition, reliability/validity/relevance of facts and information, and more.

• Tone ranged considerably: anger, condescension, criticism, sadness, thoughtfulness, and more.

• Ultimately I found that the groups had emotionally-charged discussion, were grounds for performance of identities, and provided evidence of accumulation of social capital…

A SUMMARY OF A FEW FINDINGS CONTINUED

• “Social capital refers to network ties of goodwill, mutual support, shared language, shared norms, social trust, and a sense of mutual obligation that people can derive value from. It is understood as the glue that holds together social aggregates such as networks of personal relationships, communities, regions or even whole nations.” (Huysman and Wulf 2004)

DEFINING SOCIAL CAPITAL

SOCIAL CAPITAL ONLINE

• Network capital• Participatory capital• Community commitment• In this study…

IN CONCLUSION

• This project was just a start• Intense topic and strong reflection of campus climate• Facebook is a rich social science research environment

where we can:– Study perspectives on race and campus climate– See how “virtual” interactions supplement or impact social

capital on and offline

Thanks!www.thefacebookproject.com