2
BENEFITS FOR EVERYONE LIFETIME LOANER CAR OUR CUSTOMERS WANT QUALITY . WE DELIVER BY MEETING ISO STANDARDS. One of the ways we eliminate the need to return more than once for the same repair is by calibrating our tools to national standards. Incorrectly calibrated tools are a major cause of poor repairs. Our processes minimize waste and errors, all while increasing productivity and efficiency, which keeps our prices competitive. ISO QUALITY MEANS WE FIX YOUR CAR RIGHT, THE FIRST TIME! CHECK ENGINE LIGHT DIAGNOSTICS Maintain the performance of your vehicle with our NO CHARGE 23-Point Maintenance Inspection Program. Our signature preventative maintenance includes the following ON-GROUND & RAISE VEHICLE Inspection services: 23-POINT MAINTENANCE INSPECTION BETTER Our program is better. The FitzWay guarantees a loaner for your regular and emergency repair and service visits as well! FAST You never have to wait for your loaner car. Our fleet includes hundreds of clean, late-model rental cars. CONVENIENT We will provide you with a loaner car for your service and repair visit to our dealerships GUARANTEED! EASY Contact the Service Department to make an appointment and we’ll do our best to work with your schedule. • Inspect Lights • Physical Inspection of Shocks, Struts & Springs • Inspect Wiper Blades, Arms & Inserts • Inspect for Upper Engine Oil Leaks • Inspect Ignition System • Inspect Condition of Drive & Serpentine Belts • Check for History of Timing Belt Replacement • Inspect Cooling System • Inspect Brake Fluid Condition • Inspect Power Steering Fluid Condition • Inspect Transmission Fluid Condition/Level • Inspect Induction System • Inspect PVC System • Inspect Condition of Batteries 14 13 12 11 10 9 8 7 6 5 3 2 1 4 • Visually Inspect Condition of Wheel Bearings & Tie Rods • Visually Inspect Overall Suspension • Inspect Condition of CV Boots, Driveshafts, Axles & U-Joints • Inspect Condition of P/S Rack, Pump & Lines • Inspect for Fluid Leaks • Visually Inspect Exhaust System • Inspect Condition of Tires • Inspect Brake Pads, Shoes, Hoses, Lines & Calipers • Inspect Brakes 18 16 17 15 23 21 22 19 20 ON-GROUND INSPECTION GUARANTEED BEST PRICE ON TIRES NO CHARGE DIAGNOSIS WHEN CHECK ENGINE LIGHT IS ON. COMPETITIVE PRICING PLUS TIRE ROTATION FOR THE LIFE OF REPLACEMENT TIRES. RAISE VEHICLE INSPECTION INCLUDED WITH ALL SERVICES! GUARANTEED LIFETIME LOANER CAR FITZGERALD AUTO MALLS WILL PROVIDE YOU WITH A LOANER CAR FOR ANY SERVICE OR REPAIR VISIT TO OUR DEALERSHIPS. FEATURED WITH OUR LIFETIME BUYER PROTECTION PLAN THE FITZGERALD BUYER PROMISE ISO stands for the International Organization for Standardization, which works “to facilitate the international coordination and unification of industrial standards.” ISO requires processes that work to eliminate errors. We made a commitment that is almost unheard of in our industry to achieve ISO 9001 certification that’s why we are the only dealership group in North America that is ISO certified. WHAT IS THE VALUE OF A LOANER CAR? PRICELESS . The Fitzway Loaner Car Program is backed by a written agreement that guarantees you to never be without a car. See our “No Charge Replacement Rental Car” agreement and the “Daily Rental” agreement for details - www.FitzMall.com/LoanerCar D1026-C Rev 09.16.19.indd 1 9/13/19 4:12 PM
