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Copyright NGA Human Resources. All rights reserved. The Future for Your SAP HCM Payroll Options to Keep Your Payroll Future-Proof Live Webinar This webinar gives you an understanding of the changes coming and the options available for your SAP HCM Payroll system. 1
Transcript
Page 1: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

The Future for YourSAP HCM PayrollOptions to Keep Your Payroll Future-Proof

Live WebinarThis webinar gives you an understanding of the changes coming and the options available for your SAP HCM Payroll system.

1

Page 2: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Welcome

2

Martin Brockett

Global HR Change and

Transformation Lead

Digital HR Services NGA HR

Andy Martin

Pre Sales Lead Specialist

15+ years experience in

HCM

Page 3: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved. 3

NGA HR by the Numbers

3m+employees served by NGA HR

100+

Working with

5,300employees globally

1,300+HR system implementations

£300m188

Providing HR &

Payroll services in

5HCM platforms

which NGA

can deliver HR

services on

25+1 out of 5of Fortune 500 companies

countries

languages

supported in

our HR service

centers

4business lines

HR Technology

Consulting

HR Application

Maintenance

Payroll

Outsourcing

HR Outsourcing

HR BPO &

BPaaS

clients

35Offices & centers in

countries

Page 4: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.Copyright NGA Human Resources. All rights reserved. 4

Agenda

What Is the Industry Saying

Threats & Drivers for Your Payroll Strategy

How Does Technology Contribute?

Goals of Workplace Modernization by Importance

Marry HR and Technology to Engage Employees

Payroll Options

Conclusion

Digital HR Transformation Delivers Value for Everyone

in Your Organization

Page 5: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

SAP News January 9, 2018

5Copyright NGA Human Resources. All rights reserved.

The Future of SAP HCM OnPremise

• Encourage ERP HCM customers to move

to SuccessFactors to accelerate digital

HR transformation.

• Non-disruptive transition. Short window to

switch between 2023 and 2025

• Extended support at least until 2030.

• What does this mean?

Changes ahead for SAP HCM clients.

https://news.sap.com/hcm-on-premise-s4hana/

Page 6: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

• 14,000 On Premise SAP HCM

customers, of which 8,000 on Payroll

(September 2017)

• Including some of the world’s largest

employers

• Approx. 80 million employees paid

through SAP Payroll

• In 50+ countries

• Impact on payroll?

6

SAP HCM Install Base

Copyright NGA Human Resources. All rights reserved.

Sierra-Cedar 2015–2016 HR Systems Survey

“People are very afraid

to move away from what

seem to be fairly stable

payroll solutions into a

cloud environment”

Page 7: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Threats & Drivers for Your Payroll Strategy

7

Staff attrition

in Payroll

department

Consolidated

reporting &

analytics

Compliance

guarantee &

GDPR

M&A’s Lower cost Capex vs Opex

2025 Carve out Innovation

Page 8: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

How Does Technology Contribute?

8

HRMS User Experience Scores**

by Service Delivery Model

** With Self Service: Employee and manager self service applications serve 60% or more of employees and 50% or more of manager populations

** User experience scores based on a three point scale: 1 = Poor. 2 = Acceptable. 3 = Excellent

No or

Low Tech

With Self

Service*

With Self

Service*

and Help

Desk

With Self

Service*

Help Desk,

and Mobile

1.75 2.1 2.2 2.6

increase in user experience scores with combined self

service, help desk, and mobile technologies.49%

Page 9: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Goals of Workplace Modernization by Importance

9

Integrated design and service concept

Change management

SLA-based delivery

Strategy &

Organization

Mobile devices / wearables

UCC integration

Availability and performance of latest workplace applications

Design &

integration

End-to-end security

Global service desk

Unified endpoint management

Management

& support

HR and payroll cloud strategy

HR self-service access

Access to HR support services 61

HR-related

workplace

design &

mgmt.

46%

46%

54%

49%

59%

63%

51%

55%

57%

46%

46%

61%

Page 10: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Marry HR and Technology to Engage Employees

10Copyright NGA Human Resources. All rights reserved.

Local point

solutions

with limited

local view

Antiquated

processes

Low

workforce

adoption

Incompatible

data, difficult

to analyze

Fragmented

processes

Rigid

structures

Disparate

systems

Lack of

actionable

insights and

transparency

HR relationships

are largely

transactional

Page 11: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Options to Consider

11

Solutions

• Payroll Control

Center & New UX

(Fiori)

• Application

Management

Solutions

• Move to new platform

• Application

Management

Solutions

• SAP SuccessFactors

Managed Payroll

• Transition & Transform

• Application

Management

Respect earlier investments, stable

Difficult to embed innovation

Sustainability: cost, compliance, skills, maintenance

Modern user interface by moving HCM to SuccessFactors

Compliance covered by Payroll provider, predictable costs

No payroll disruption, maintain what works

Modern user interface and best practices by moving HCM to SuccessFactors

Compliance covered by Payroll provider, predictable costs

Supports rapid international expansion plans

Do Nothing

New

Platform

Move

Page 12: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Option 1: Do Nothing

12

+ Leverage historical investment

+ Stability: no disruption (for now), risk-free

+ History kept for all employee data and payroll

calculations

+ Adequate SAP Time Management Solution when

integrated with SAP Payroll

- No access to modern user interface

- Hard to embed innovation on a legacy platform

- Ongoing cost, compliance, skills

and maintenance burden

- Long term SAP HCM support

- 2023 migration to HANA

- ‘Opportunity cost’ of doing nothing

Do Nothing

Page 13: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Solution: Payroll Control Center & New UX (Fiori)

13

For organizations with:

• Complex payroll with excellent in-house

SAP skills

• Complex time

• Complex integrations

• Difficulty to adapt today to ‘Cloud

standards’

Payroll Operations

Ongoing ConfigurationPayroll Operations

Legal Changes

Version Updates

Implementation

Customer

NGA HR

NGA HR (one-off))

SAP

Infrastructure, Hosting,

Backup, Disaster Recovery

Application Maintenance

Services

• Risk level: low risk and optimize cost of running payroll, does not require to re-implement payroll

• Time: months

• Investment: limited

• Impact organization: no change

Summary

Page 14: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Solution: Application Maintenance Services (AMS)

14

For organizations with:

• Complex payroll with excellent in-house

SAP skills

• Complex time

• Complex integrations

• Difficulty to adapt today to ‘Cloud

standards’

• A maintenance operating model that is

too expensive

Payroll Operations

Ongoing ConfigurationPayroll Operations

Legal Changes

Version Updates

Implementation

Customer

NGA HR

NGA HR (one-off))

SAP

Infrastructure, Hosting,

Backup, Disaster Recovery

Application Maintenance

Services

• Risk level: low risk and optimize cost of running payroll, does not require to re-implement payroll

• Time: weeks

• Investment: limited – variable pricing units (employee/ticket/fee)

• Impact organization: limited

Summary

Page 15: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

SAP Payroll & Cloud Application Maintenance

15

Cloud Application Management Services

Application Maintenance

• Corrective, adaptive and

preventive

• All configuration; provisioning,

XML, advanced reporting tools,

Boomi, SCP

• ITIL processes framework

Release Management

• Management, implementation

and testing of new releases

and enhancements

• Refresh management

• Yearly roadmap plan

Processing Support

• Support and management of

automated processes

• Execution of agreed mass data

updates

• Execution of agreed routine

reports

User Support

• Technical and operational

support

• Navigation support

Configuration Changes

• Minor changes included - 4h

• Catalogue of change requests

• Ad-hoc change requests

Integration and Performance

Monitoring

• Monitoring and troubleshooting

data mapping and 3rd party

integration issues

• Web performance monitoring

and reporting

Security Management

• Management of application

security

• Role based permissions

Business Continuity Management

• Continuity planning and disaster

recovery support in

line with approved plans

Documentation Maintenance

• Technical and configuration

document updates

Page 16: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Option 2: Move to a New Platform

16

+ Access to innovation: UX, Payroll Control Center,

Mobile…

+ Integration with core HRIS (EC)

+ Hosting by SAP or NGA (ECP)

+ More predictable cost model compared

to OnPremise

- Cost associated with implementation and risk of

disruption

-

Move to EC Payroll

Page 17: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Solution: Employee Central Payroll (ECP)

17

For net new payroll clients or for

SAP OnPremise customers who wish

to move to a more standardized and

optimized payroll solution

• Choose 2 options for deployment, customer

managed or partner managed

• Purchase a SFSF EC license

• Purchase a SFSF EC Payroll license

• Re-implement and simplify (remove

customizations) in their existing SAP Payroll

• Build integrations to partners for time or

benefits processing

Ongoing Configuration Payroll Operations

Legal Changes

Version Updates

Implementation / Migration

Customer

NGA HR

NGA HR (one-off))

SAP

Infrastructure, Hosting,

Backup, Disaster Recovery

Application Maintenance

Services

• Risk level: new payroll implementation

• Time: Can be achieved in 9 months but less than moving to a new non-SAP platform and can be

accelerated with NGA FastTrack Products

• Investment: depending on company size may be a better CAPEX option

• Impact organization: same internal payroll operational cost but outsourced application

and legal maintenance

Summary

Page 18: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

SAP Payroll & Cloud Application Maintenance

18

Cloud Application Management Services

Application Maintenance

• Corrective, adaptive and

preventive

• All configuration; provisioning,

XML, advanced reporting tools,

Boomi, SCP

• ITIL processes framework

Release Management

• Management, implementation

and testing of new releases

and enhancements

• Refresh management

• Yearly roadmap plan

Processing Support

• Support and management of

automated processes

• Execution of agreed mass data

updates

• Execution of agreed routine

reports

User Support

• Technical and operational

support

• Navigation support

Configuration Changes

• Minor changes included - 4h

• Catalogue of change requests

• Ad-hoc change requests

Integration and Performance

Monitoring

• Monitoring and troubleshooting

data mapping and 3rd party

integration issues

• Web performance monitoring

and reporting

Security Management

• Management of application

security

• Role based permissions

Business Continuity Management

• Continuity planning and disaster

recovery support in

line with approved plans

Documentation Maintenance

• Technical and configuration

document updates

Page 19: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Option 3: Transition Payroll

19

+ Access to experienced payroll knowledge

+ Compliance and quality covered by payroll

provider through SLAs

+ Predictable cost model

+ Various integration options/platforms

+ No payroll disruption, maintain what works

+ Opportunity for simplification and best

practice standardization of processes

+ Closing possible gap of internal resources/skills

- Less direct control over your payroll system

- Change in process controls

- Impact on processes depending on level of

outsourcing

Move Payroll

Page 20: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Solution: SAP SuccessFactors Managed Payroll

20

For organizations that have made a

significant investment in SAP Payroll

(and Time) and do not wish to change.

This model allows customers to keep

the functionality of their system. They

simply allow a certified partner to host it

and integrate with SF Employee Central

• Purchase a SFSF Employee Central license

over time

• Single support experience

• Lift and shift the Payroll – without re-

implementation and/or simplification

Ongoing Configuration &

maintenance Payroll Operations

Legal Changes

Version Updates

Implementation / Migration

Customer

NGA HR

NGA HR (one-off))

SAP

Infrastructure, Hosting,

Backup, Disaster Recovery

Application Maintenance

Services

• Risk level: low risk and optimize cost of running payroll, does not require the customer to re-implement payroll

• Time: transfer to provider happens with 3 to 6 month depending on complexity

• Investment: take advantage from a flexible cost model and SLA –governed support, full history of payroll kept

• Impact organization: hosting and application maintenance are with provider, You continue to run payroll operations

• Benefit: provider is responsible to keep payroll legally updated, various level of services can be added up to full

process outsourcing on request, enabling SuccessFactors Employee Central provides up-to-date access and self

service for end-users

Summary

Page 21: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

SAP Payroll & Cloud Application Maintenance

21

Cloud Application Management Services

Application Maintenance

• Corrective, adaptive and

preventive

• All configuration; provisioning,

XML, advanced reporting tools,

Boomi, SCP

• ITIL processes framework

Release Management

• Management, implementation

and testing of new releases

and enhancements

• Refresh management

• Yearly roadmap plan

Processing Support

• Support and management of

automated processes

• Execution of agreed mass data

updates

• Execution of agreed routine

reports

User Support

• Technical and operational

support

• Navigation support

Configuration Changes

• Minor changes included - 4h

• Catalogue of change requests

• Ad-hoc change requests

Integration and Performance

Monitoring

• Monitoring and troubleshooting

data mapping and 3rd party

integration issues

• Web performance monitoring

and reporting

Security Management

• Management of application

security

• Role based permissions

Business Continuity Management

• Continuity planning and disaster

recovery support in

line with approved plans

Documentation Maintenance

• Technical and configuration

document updates

Page 22: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Conclusion

22

1. What are your current costs?

2. How are you performing against others?

3. Do you have a robust rationale or vision?

4. What are your quick wins?

5. How will you measure benefits and ensure these are realized?

5 Key Questions to

Prepare Your

Business Case

Page 23: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved. 23

Digital HR Transformation Delivers Value for Everyone in Your Organization

Keep pace with

technology innovations

Make Payroll as agile as

your business

Free up IT resources

Change the way Payroll

serves the business

Rethink and simplify

Payroll

Engage your workforce

PY

IT

Copyright NGA Human Resources. All rights reserved.

Page 24: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

Find Out More

Learn more, visit: www.ngahr.com

24

Which Way

Now with

SAP HCM?

Download the definite guide:

https://resources.ngahr.com/

which-way-now-sap-hcm

What Next

with SAP HCM

Payroll?

Read the blog:

https://www.ngahr.com/blog/wh

at-next-sap-hcm-payroll

5 Key Considerations

for the Future of SAP

HCM Payroll

Read the blog:

https://www.ngahr.com/blog/5-

key-considerations-future-sap-

hcm-payroll

Page 25: The Future for Your SAP HCM Payroll - ngahr.com · significant investment in SAP Payroll (and Time) and do not wish to change. This model allows customers to keep the functionality

Copyright NGA Human Resources. All rights reserved.

www.ngahr.com

Thank You

More Questions? Contact us.

25

Martin Brockett

Global HR Change and Transformation Lead

Digital HR Services NGA HR

[email protected]

+44 (0)7796 831901

Andy Martin

Pre Sales Lead Specialist

[email protected]

+44 (0)7766 187947


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