The Future of Business Travel

Ron CerkoSVP – Franchise Development and

ServicesTravel Leaders Franchise Group

The Future of Business Travel

Macro Trends Impacting Business

POPULATION growth increases URBANIZATION which is requiring

greater focus on SUSTAINABILITY that supports INNOVATION that benefits all

Population

Urbanization

Sustainability

Innovation

Hildebrands Chocolate Co. (1900)

Washington Post (1910)

And do you think it is necessary to hitch a wireless telephone to a tall steel tower to get results? Not at all. Mr. Pickerill uses an umbrella. Mr. Pickerill says if you are at all superstitious about raising an umbrella in the house -- for the wireless telephone can be used anywhere within a radius of several hundred miles outdoors or in -- you can hitch the telephone to a typewriter or an iron bed or the metal frame of a sewing machine or the coal scuttle or the radiator or the kitchen stove or the gas fixture - he doesn't care - and call up your own true love.

Popular Science (1939)

2001: Space Odyssey – Stanley Kubrick (1968)

Sleeper - Woody Allen (1972)

So just how far away are we?

What will a typical business trip feel like in the future?

Making Travel Plans

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.tnooz.com/article/how-mobile-will-transform-the-future-of-air-travel-infographic/&ei=lsF1VfaUGorDsAXopoDwAw&bvm=bv.95039771,d.b2w&psig=AFQjCNFbiRJAlYYRoS9xKtQ9jUNDv2hG4A&ust=1433866948664373

Getting to the Airport / Train Station

Airport Security

Boarding

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.androidcentral.com/smartwatch-boarding-pass-anything-first-class&ei=s8xxVaf0J4fnsAXE04DYAQ&bvm=bv.95039771,d.aWw&psig=AFQjCNFau3Ok1HlOm4FaC5l5ukK-gsqlOg&ust=1433607717786476

Your Transportation

In-Flight Entertainment

Transfer to the Hotel

Checking In (or Not)

Room Key

https://plus.google.com/115460051077976085620

Room Service

Getting Around

https://dribbble.com/mobileespy/buckets/158857-Augmented-Reality/tags/augmented_reality

Paying

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.qoin.org/news/nfc/&ei=0chxVfmIM4uwsAXOvoOIAQ&bvm=bv.95039771,d.aWw&psig=AFQjCNE_jBOCEQ3aFb0X4uDVVPH1iUUMSQ&ust=1433606666253133

Expense

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.kds.com/kds-neo-expense/&ei=USt3Vf6kN7fPsQTKqKj4Cw&psig=AFQjCNHFlXQjI2unx908A2YmC7R29eJ-OA&ust=1433959496942343

Enjoy Your Trip….

So where does the “TMC of the Future” plug in?

- Technology Integrator- Program Implementation &

Monitoring - Service Disruption Manager- Mobile App Publisher- Spend Consultant

We don’t exactly know….

but we are working hard to ensure that our Associates

continue to play a vital role in the business travel value chain.

What we are doing

46

• Business Travel Expert Community

• Client Performance Benchmarking

• Sales & Customer Success Training

• Digital Newsletters• RFP Support – Client Bids• Sales Presentations• RFP Support – Client Hotel

Rates• business.travelleaders.com

Dedicated content focused on Business Travel

Validation of our local sales efforts

Travel Management Company profile and match tool

Business.travelleaders.com

Travel Management Company search tool

Customer Verticals

Technology • Booking Tools• Reporting Suite• Portal

Solutions• Security• Sourcing• Global

Business.travelleaders.com

Thank You!

Ron CerkoSVP – Franchise Development

rcerko@travelleaders.com(763) 744 - 3747

Roger BlockPresident

rblock@travelleaders.com(763) 744 - 3788