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Empowering Everywhere Vincent Philipsen, Regional Sales Director Northern Europe
2 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 2 2
Mobile Channel Challenges The ones you know about Native
Phone NaBve Channels
(2011 Q1 device sales source Gartner)
Device DetecBon Security Frameworks AnalyBcs & ReporBng Data IntegraBon TesBng Upgrading ApplicaBons
New Devices New Device OS New Device OS Updates New Browsers New Browser Updates
Mobile
Web
Data Integration
Device Detection
New Browsers & Browser Updates
Production Services
New Devices
Mobile Ecosystem Changes
Security Frameworks New OS &
OS Updates
Application Upgrades
Application Development
Blackberry
Android
iOS
Windows Phone Symbian
HTML5 URL Based HTML5 SPA HTML5
Tradi=onal Mobile Web WML Basic HTML HTML4
WebOS
J2ME
iOS (16.8%) Android (36.0%) Blackberry (12.9%)
Windows Phone (3.6%)
Symbian (27.4%)
J2ME (4.1%)
WebOS (0.2%)
3 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 3
BUSINESS How do I…
§ Secure brand adherence / loyalty? § Deliver customer convenience? § Reduce customer support costs? § Get to market fast? § Acain operaBonal effecBveness? § Drive employee producBvity? § Increase profitability? § Lower risks?
§ Plethora of device opBons, modes, delivery mechanisms? HTML5 iOS phone & tablet / HTML4 Android phone & tablet / NaBve Windows phone, desktop & kiosk / Hybrid RIM / Symbian / Mixed-‐Mode Desktop Web
§ Consumer demand for on-‐device funcBonality (GPS, payments, etc)?
§ Employee demands for BYOD? § Deliver great UI/UX experience? § Security and data integrity challenges?
The MulB-‐Channel Challenge
TECHNOLOGY How do I cope with… ?
4 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 4
Financials: 6X growth over last 2 years
Employees: From 200 to 950 employees
Markets: MulB-‐Channel Enterprise ApplicaBon Plajorm MulB-‐Channel B2C & B2E Apps MulB-‐Channel ApplicaBon Management
Ver=cals: Financial Services |Travel | Retail | AutomoBve
Healthcare | UBliBes | TelecommunicaBons Manufacturing | Oil & Gas | Media & Entertainment | TransportaBon
Customers: Over 1 billion end user sessions annually
More than 60 blue-‐chip deployments Deployed in 38 countries
Kony Overview
KonyOne PlaOorm Write Once, Run Everywhere
Kony Apps Feature Complete, Extensible, Configurable
Kony Mobile App Management
2010 2011 2012
2010 2011 2012
Offices: From 2 to 11 offices worldwide
2007 Founded
2008 Launch
2010 Cash Flow PosiBve
2015 $500M Company
2011 4X Topline Growth
2012 275% ACV Growth
5 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 5
Empowering Everywhere: Consumers
Finance
Automo=ve
Travel Insurance
Retail
Healthcare
Search Products
Purchase Tickets
Manage Accounts & Investments
View Statements
EsBmate Payments
Review Cars
Get Quotes
Find Agent
Submit Claims
Make Payments
Build Your Car
EsBmate Trade-‐In
Locate Dealers
Plan Enrollment
Find Providers
Manage Wellness
Manage PrescripBons
Co-‐Pay & Bill Pay
Flight, Hotel Check-‐In Manage Rewards
Book A Room Check Flight Status
Review & Share Locate Stores Checkout
Manage Account Use Coupons
Pay Bills
Apply for Loans Transfer Funds
6 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 6
Empowering Everywhere: Workforce
Human Resources
Incident Management Sales AcBviBes
Customer Loyalty
Sales Orders
Customer Analysis
MarkeBng Campaigns
Maintenance Scheduling
Crew Scheduling CRM
Policy Review
Manuals & Procedure Checklist
Timesheet Management
Expense Management
OrganizaBonal Insight
Opera=ons
DisrupBon Management
Field Services
Talent AcquisiBon
Leads & OpportuniBes
Account Management
Process Management
Risk Assessment
Inventory Management
Contractor Management
Equipment Assessment
Supply Chain Management
Industry Commercial Banking
Consumer Packaged Goods
Wealth Management
Document Management
Fleet Management
Healthcare Management
Media Management
7 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 7
Kony Products
KonyOne PlaOorm: Write Once, Run Everywhere § Open, Standards-‐Based Architecture § Broadest, Deepest MulB-‐Channel Support § Integrated B2C, B2E FuncBonality
Kony Apps: Feature Complete, Extensible, Configurable
Retail CRM Healthcare Brokerage Airlines CRM HR Banking Auto
Kony Mobile Applica=on Management § Enterprise App Store § Centralized Web based Management Console § Integrated MDM CapabiliBes
8 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 8
CHAN
NELS
ON-‐DEVICE APP CONTAINER
KIOSK WEB DESKTOP WIN 32 DESKTOP TABLET SMART PHONE FEATURE PHONE
ON-‐DEVICE APP STORE
Cross Channel API
§ UI / UX § Device Features § UBlity
Channel Specific Proper=es
§ UI / UX / Widgets § OS Features
Foreign Func=on Interface
§ New Device API § Non – UI § Third Party Workflow
Connectors
§ Services § Data Conn § ERP / CRM
FOUNDA
TION
Device DetecBon Usage & AnalyBcs Flow Controller
KonyOne Studio
§ Form Designer § Script Editor § Publish / Deploy
KonyOne Server
§ Device DetecBon § Usage & AnalyBcs § Flow Controller
Kony Sync Server
§ Full Offline Capability
§ Audit Metrics
Kony MAM
§ Console § Enterprise
App Store
COMPO
NEN
TS
§ Alert Services § Device Database § Mobile Web HosBng
§ Event Editor § Service DefiniBon § Data Mapper
Write Once, Run Everywhere
Mixed Mode Na=ve
iOS
Blackberry Android
Web OS
Windows Phone
Symbian J2ME
Mobile Web
URL Server Based
Hybrid
SPA
TECH
NOLO
GIES
Basic HTML
HTML5 § Mix and match HTML5 and NaBve code on
form by form basis
§ Leverage naBve capabiliBes and rich HTML5 for fully opBmized apps
§ Create seamless experience for end users
9 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 9
4.x 5.x Today
3.0
6.0.0 7.0.0
KonyOne SLA: Future Proofing
Kony PlaOorm Version 3.0 3.5
4.0
4.0
2.3
7.0 8.0
2.5 4.5 5.0 5.5 6.0 6.5
1.0
Kony has you covered OS Upgrade – 30 days*
New Device on New OS – 90 days* *from final GA SDK release to developers
10 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 10
Paths to Success
Custom B2C, B2E App
Configurable pre-‐built apps
MulB-‐Channel ApplicaBon Development Plajorm
11 Copyright © 2012 Kony SoluBons, Inc. CONFIDENTIAL 11
Change Once, Change Everywhere Tim
e
Effort Alterna=ve Solu=ons
OS Update
Update Features
New FuncBonality
Add Languages
Add Security
Custom App + Mobile Web 40% – 70% TCO Savings
Copyright © 2011 Kony SoluBons, Inc. CONFIDENTIAL 12
Thank you
Vincent Philipsen Regional Sales Director Nothern Europe M: +31624 501 419 E: [email protected]