© 2017 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialThe Future of Workplace
Paul Pettersson
Head of Telepresence & Video Sales - APAC
@paulpettersson
linkedin.com/in/paulpettersson
Market incumbents will be displaced
Time to significant disruption
View disruption as existential threat
© 2017 Global Center for Digital Business Transformation. All rights reserved. 2
25%Companies
ActivelyResponding
High stakes
KPMG 2016 Global CEO Outlook, PWC Study
82% of CEOs
question if their
products will even
be relevant in three
years.
1 in 2 CEOs
believe their
organization will be
significantly
transformed by
then.
Stanford/MIT/Indiana/Northwestern
Speed Counts
Traditional Hierarchies
Inspired Workplace
Inspired Teams & Meetings
Inspired Customers
Inspired Workplaceare brilliant together
Ten technology trends that will change the workplace by 2020
MOBILE & DIGITAL FIRST1 ROBOTICS, PROCESS AUTOMATION & APIs5
MOBILITY & LOCATION ANALYTICS 6 IOT & WEARABLES9 PEOPLE ANALYTICS10
Ten technology trends disrupting the workforce
SMART BUILDINGSSMART CITIES8
PERSONAL ASSISTANTS3 AI & MACHINE
LEARNING4CLOUD FIRST / BOUNDARYLESS2
AUGMENTED EXPERIENCES7
Unconnected
Disconnected and Inefficient
Simple and efficient
Cisco Room 70DCisco Room 70SCisco MX700
Cisco SX80
Cisco DX80
Optimized for BothCloud and On-Premises
NEWCisco Room Kit
Plus
NEWCisco Room Kit
Cisco SX10Cisco Spark Board 55
NEWCisco Spark Board 70
Cloud
Cisco IX5000
On-Premises
Cisco Room 55NEW NEW NEW
a full portfolio built on a powerful AI platform
for machine learning and deep learning
NVIDIA Jetson The same electronics engine powering self-driving cars
Measure the collaboration workflow and optimize facility and resource usageAnalytics for performance and ROI metrics
Audio distance: 1.90 Quality: 0.58 Far end: 0 F: 0.0% T: 86.4% U: 0.0% N: 0.0% S: 235 People count: 6
Start your meeting
without any typing or
dialing
Cisco Spark Assistant will use feedback from this trial to make itself smarter.
Cisco Spark Assistant
Quickly call anyone
in your organization
Control your Cisco
Spark endpoint
Join your own Cisco®
WebEx® personal
meeting room or a co-
workers’ room
We’ve started the AI journey Vision to transform teamwork
Humans invoke AI Assistant AI Assistant can interject
Command and control
Natural language understanding
Semantic understanding with domain expertise
Team and strategic intelligence
Intelligent team member
1
2
3
4
5
The Traditional Workplace
Co-Creation Rooms
Meeting Spaces
Quiet RoomTouchdown
A/V Privacy Room
Open Adhoc Meeting AreasStorage
eCafe Post Office
Focused Work Areas
Creativity Zones
People , Space and Technology together
Concentrate Collaborate Co-Creation Learning
Workspaces Aligned to Activities
Inspired Teams & Meetings
Source: Deloitte
“Agility plays a central role in the organisation of the future, as companies race to replace structural hierarchies with networks of teams empowered
to take action”
A
B
C D E
and meetings
are central to any team activity
EN
GA
GEM
EN
T
TIME
REALTIME
ScheduledMeetings
Ad HocCalls
Messaging
How do I escalate from chat to a live meeting without killing our momentum?
We’re on a roll in this meeting, if only I had a little more time to finish my thoughts.
I need a few more answers before I can assign the action items
Where did that list of important reference articles end up?
Meetings Today - the challenges
REALTIME
ScheduledMeetings
Ad HocCalls
Messaging
How do we coordinate meeting with multiple parties across different companies?
How do we communicate between meetings, IM, email?
Where is shared information stored? In your file share, another user’s?
CompanyA
CompanyB
Meetings today – the challenges
meeting
the new intuitive
experience
the new experience
is persistent
meeting
Hey Shannon, can you share the new Spark sketches?
Whiteboards
Discussions
Files & Presentations
Meeting Logs
the new meeting experience…
Integrates workflows
Integrate Workflows
Incidentmanagement
HROnboarding
TaskManagement
FinanceOperations
Sales Pipeline
Scheduling
Polling Translation Operations
Incident Management Communications
the new meeting experience…
cleans up the conference room
the new meeting experience…
is intelligent
Auto pairingAuto proximity discovery
with Spark or Proximity App
Auto wakeupDetects person
entering the room
Welcome screenPersonalized welcome
Present upcoming meeting
Present activity menu
AI-powered collaboration
BotsBest viewSpeaker trackingNoise suppression (1H CY18)
In-room analyticsFace recognition (roadmap)Spark Assistant (April)
the new meeting experience…
unifies web and video conferencing
00:50
the new meeting experience…
integrates telephony
Shannon McKenna
Shannon McKenna
Shannon McKenna
Jasmine Franks
Shannon McKenna
Barbara GermanBarbara • Thanks for the reminder.
8:00 AM
PEOPLE
Sophia HildeYou • Quick response!
7:00 AM
Greg BeckGreg • I’ll have a new contract signed…
Yesterday
Catherine SinuCatherine • I love that idea.
Yesterday
Summer Kickoff EventBarbara • Here is the file you request…
8:05 AMS
SPACES
Budget Committee
Q4 FundingLisa • Approved!
8:00 AMB
6All Summer Kickoff Event
You Day, 8:18 AM
I think Barbara has the file
You Day, 8:40 AM
Looks great, however, I’d like to see more focus on benefits. Please revise.
TODAY
Write a message to Summer Kickoff Event
Catherine Sinu Day, 8:15 AM
Can someone upload the latest version of the PowerPoint file for review?
Brandon JohnsenActive
Barbara German Today, 8:30 AM
Here is the file you requested. Preview it and let me know if you have changes.
Summer Kickoff
the new meeting experience…
lets you ideate and innovate
the new meeting experience…
is more than just a single product
FILE SHARING
MESSAGING
CONFERENCING
VIDEO
CALENDAR WHITE BOARDS
ENDPOINTS
PEOPLE
AUDIO
SCREEN SHARING
UC INTEGRATION
APIs & BOTS
meeting experienceplatform
the new
