TheThe

StoryStory

Problem:Problem:

Why

?

Millions of government employees

working on similar issues but no safe place

to connect and share best practices.

SolutioSolution:n: Online community.

Hub to connect disparate conversations/events.

New technology leveraged to collaborate.

• ~20 Million Government Employees• 2.1 million federal employees

• 19,429 Municipal Governments• 21,300 Distinct organizations across federal legislative, executive,

and judicial

ARE WE RECREATING THE WHEEL? lS THERE ROOM FOR COLLABORATION

U.S. Statistics

At Work, Where Do People Go to:

Ask a question about their project

Find out about other similar projects in government

Get career advice or mentorship

Get best practices about a specific technology or project

In past, simply asked peers at work or people you already knew

How do you expand the network to solve government problems

What is

MISSION: “Connect Government to Improve Government”

Solve governme

nt problems

Solve governme

nt problems

Connect with peers

Connect with peers

Research the

latest trends

Research the

latest trends

Find and contribute

best practices

Find and contribute

best practices

Learn about the latest solutions

Learn about the latest solutions

?

• Do-Gooder:Do-Gooder: 3rd Gen Public Servant, DHS Fellow, Multiple Gov Agencies

• Innovator:Innovator: Co-Founder, Young Government Leaders

• Award Winner:Award Winner: 2006 Rising Star Award, 2007 Fed 100 Winner

• Speaker:Speaker: 25+ Conferences, Brookings, Harvard Kennedy School

• Author:Author: Wikinomics, Federal Times, Public Manager

• Athlete: Athlete: Used to be good at golf – 3rd in State

• Scholar: Scholar: Miami (OH) and UPenn

• Gentleman: Gentleman: Likes Cats and Babies

Founder

Evolution

JAN 2009:Community

Leaders

JAN 2009:Community

Leaders

JAN 2008:Idea

Conceived

JAN 2008:Idea

Conceived

JUN 2009:10,000

Members

JUN 2009:10,000

Members

SEP 2009:20,000

Members

SEP 2009:20,000

Members

JUN 2008:GovLoop Launched

JUN 2008:GovLoop Launched

Passionate Federal

Employee

Passionate Federal

EmployeePresident,Build TeamPresident,Build Team

Recognized Need for More

Resources

Recognized Need for More

Resources

Passionate VolunteersPassionate Volunteers

Adding New Features

Adding New Features

Members

Obama Political Appointees

GSA Assistant Commissioner

Canada Deputy CTO

California CTO

40,00040,000 …and growing rapidly…and growing rapidly

40,00040,000 …and growing rapidly…and growing rapidly

30+ Federal CIOs and

CTOs

60+ State/Local CIOs

125+ City Managers

500+ Contract

Specialists

Support“GovLoop.com is a great community site for public

servants. It's pretty much their

Facebook.”

– Craig NewmarkFounder of Craigslist.com

“GovLoop.com is a great community site for public

servants. It's pretty much their

Facebook.”

– Craig NewmarkFounder of Craigslist.com

“New technologies and social networks such as GovLoop are great for cross-

agency collaboration and public-private

partnerships.”

- Beverly Godwin, GSA Director of USA.gov and Former White House Office of New Media

“New technologies and social networks such as GovLoop are great for cross-

agency collaboration and public-private

partnerships.”

- Beverly Godwin, GSA Director of USA.gov and Former White House Office of New Media

Accolades

Finalist: 2009 Intergovernmental

Solutions Award

HonoredHonored

Featured

Featured

All Kinds of Groups

All Kinds of Activities

All Kinds of Involvement

Incubation

Incubation

Incubation

Incubation

Public Service is Awesome

International

France

Growing Official Networks

What I’ve Learned about Community Building

• It’s REALLY REALLY Hard• Most people fail• There’s a talent/skill• Hard to be consistent• There’s a difference between

just doing it and doing it well• Many similar reasons to why conferences or

associations or magazines succeed/fail

New Medium, Same Human Desires

Everyone wants to see the new baby• Visiting in Person• Print photos• VHS videos• Online photos – Snapfish, Picasa• Facebook – Baby photos, videos• Skype Video

How to Engineer an Awesome Online Community

• Find a Great Topic• Stand for something• Treat everyone like a guest• Hustle hard • Remind remind• Make it easy• Monitor closely• Metrics metrics

What Problems are You Trying to Solve?

1.1. Grants CollaborationGrants Collaboration

2.2. Acquisition ResearchAcquisition Research

3.3. Employee CollaborationEmployee Collaboration

4.4. Partner CollaborationPartner Collaboration

5.5. Non-profit to Gov’tNon-profit to Gov’t

6. Decrease Citizen FAQs6. Decrease Citizen FAQs

7. Increase Innovation7. Increase Innovation

8. Increase Revenue8. Increase Revenue

9. Replicate Best Practices9. Replicate Best Practices

10. ??? Tell Us?10. ??? Tell Us?

1.1. Join Today and LearnJoin Today and Learn

2.2. Ask for HelpAsk for Help

3.3. Volunteer to Be Community LeaderVolunteer to Be Community Leader

4.4. GovEngage – Helping government GovEngage – Helping government

communicate/collaboratecommunicate/collaborate

What You Can Do?

Steve ResslerSteve ResslerPresident and CEOFounder@GovLoop.com@GovLoop202 445 0084

Questions