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The Handheld Library Integrating Handheld Technology in Information Services Super Conference Session 1207 Friday, February 3rd
| Date post: | 27-Mar-2015 |
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The Handheld Library
Integrating Handheld Technology in Information Services
Super Conference Session 1207Friday, February 3rd
This is Kurt.
Kurt is a typical 11 year old boy.
He likes his Converse.
Andhisdog
Monty.
KurtLOVES
toplayhis
guitar!
In fact, you’re
listeningto him right now!
Kurt likes to clown.
And has no idea that he might be at
Mohawk
In about 5 years!
BRAINtogo
• Background – why pilot handhelds?• Investigation – why a Treo?• Treo Discovery & Project Plan
– unexpected bonus of the pilot!– information services– website– mobile reference
• Challenges & Successes• Future?
BRAINtogoBrought to you by the Library @ Mohawk
• Library @ Mohawk College Strategic Plan– Connecting you with the
right information at the right time.
• Kurt – A Junior Bash at a public,
elementary school in Virgil, Ontario (pop. 2500)
• Net Generation Students and Libraries– Joan K. Lippincott
BRAINtogoBrought to you by the Library @ Mohawk
Why pilot a handheld device?
“The Treo has features & functionality & flexibilitythat will best compliment the delivery of
existing information services at the Library @ Mohawk.”
Similarities:•Product pricing and connectivity plans
•Features & functionality
It really came down to 2 points:•Palm “connection”
•Service @ retail point
BRAINtogoBrought to you by the Library @ Mohawk
Why not use a Blackberry?
BRAINtogoBrought to you by the Library @ Mohawk
Phone• phone reference service at all five Library @ Mohawk locations
Email• email reference service: [email protected]
IM• instant messaging reference service: [email protected] & [email protected]
Interactive Chat• virtual reference:
AsktheBRAIN
Browser• Award winning Library website:
TheBRAIN
brain.mohawkcollege.ca
Pilot• mobile reference service at Brantford campus?
Treo Discovery–Existing Services
BRAINtogoBrought to you by the Library @ Mohawk
• Information Services– IM service
– Email service
– Phone service
• TheBRAIN website– wml website
• Mobile reference pilot– Brantford Campus
Treo Discovery–Targeted Services
BRAINtogoBrought to you by the Library @ Mohawk
Project Plan
• Information Services• Brantford Pilot• Website• Plan
BRANDING
BRAINtogoBrought to you by the Library @ Mohawk
Project Plan-Branding
• All existing information services had unique names = confusion
• Develop existing Library @ Mohawk brand, TheBRAIN
• Express the concept of mobility• Intuitive & recognizable to students• Used by all information services
BRAINtogo
BRAINtogoBrought to you by the Library @ Mohawk
Information Services
• Phone service– Cell number vs. College number?– 905.516.9072– Monday – Friday – 8:30am – 4:30pm
BRAINtogoBrought to you by the Library @ Mohawk
Information Services
• Email service– Communication between Treo & College
email server– [email protected]– Monday – Friday– 8:30am – 4:30pm
BRAINtogoBrought to you by the Library @ Mohawk
Information Services
• IM service– Purchased and installed VeriChat software– [email protected]– [email protected]– Presently monitored by e-Library staff– 7 days a week– Regular e-Library hours
BRAINtogoBrought to you by the Library @ Mohawk
Web Site
• Existing website not compatible with Treo• Developed wml website• BRAINtogo.mohawkcollege.ca • Needed to review site on other devices
BRAINtogoBrought to you by the Library @ Mohawk
•Btg @ Brantford Pilot•Challenges•Successes•Future•Questions
BRAINtogoBrought to you by the Library @ Mohawk
Brantford Pilot
• BRAINtogo@Brantford• When and where• Marketing• Collaboration
BRAINtogoBrought to you by the Library @ Mohawk
Challenges
• Cost: equipment, staffing and time• Conceptual• Infrastructure• User uptake• Content development
BRAINtogoBrought to you by the Library @ Mohawk
Successes
• PDA friendly website – leading the college• Targeted service delivery• Positive feedback• Marketing
BRAINtogoBrought to you by the Library @ Mohawk
Future
• Extend • Convergence• Training and support• Hotsyncing stations• PDA compatibility
