The implementation of a performance management system

Robert Jan Feijen - SPC director - Coentunnel Company

Session II - 12 October,2015

Content

• Coentunnel: DBFM Project

• What is a Performance Management Sytem?

• How does it work?

• Added value solution

2/

Coentunnel: DBFM Project • 2008-2014

– Design & Build Coentunnel system

– Maintenance during construction phase

• 2014-2037

– Operate Coentunnel system for 24 years

3

Coentunnel: DBFM Project (2)

• Coentunnel is an Availability Payment DBFM contract

• Activities o Renovation of the first Coentunnel

o Construction of the second Coentunnel and the connections to the A8 and A10 motorways

o Reconstruction of the Coenplein motorway junction

o Construction and renovation of 36 fly-overs and bridges

4/

What is Performance Management System?

• Performance Measurement System (PMS) calculates the net availability payment per quarter

• Within DBFM contracts, evidence for performance provided by contractor (concessionaire)

• Represent the state of physical assets outside, in an automated software system that calculates Availability Correction

• The Electronic Data Processing (EDP)-certified system is web-based and therefore 24/7 accessible (also for the government)

5/

Example of failure mechanism

6/

Failure Definition 01-a:

Requirement 01-a fails when Two consecutive Matrixboards fail.

OK

Requirement 01-a:

Matrixboards need to guide road users

as desired by Traffic Management

Office

NOK FD 01A NOK

Failure Definition 01-a:

Requirement 01-a fails when Three

consecutive Matrixboards fail.

PMS behind the scenes

7/

Storage Unit

Data transformation Storage

Validation Authentication Interventions Library Editor

Manual input Unit Inspections & findings

(Relatics)

Interface TTTI Status messages and

measurement (OPC server)

Business logics

calculation

Invoice Invoice

Invoice

Processing Unit

PMS behind the scenes (manual input)

8/

Inspection registration manual input

(example with real data)

Information from

maintenance and inspection

plan

Is inspection a follow-up on

a failure notification?

Timestamp and result of

inspection: NOK

PMS behind the scenes (automated input)

9/

Automated failure message from TTI stored in database

Add relationship

PMS CCY – 2.2

PMS behind the scenes (filter & registration)

10/

• Sending relevant date to processing unit

• Processing Unit: determines financial consequences of data, given the contractual requirements

Lane Starting time Ending time Type ReasonDocument TTR Time budget Waiting time Incident

Special

circumstance

T11S03R1H 2014-07-18 14:36 2014-07-18 14:36 Virtual no no

BK23.1: Unintented functioning

VeVa0 360 no

2014-07-18

14:36:07.541 VeVa.Alarmlockabsent = 1no no

2014-07-18

14:36:08.505 VeVa.Alarmlockabsent = 0no no

Lane Starting time Ending time Type Reason Document TTR Time budget Waiting time Incident Special circumstance

PMS behind the scenes (Calculation)

11/

• Data is used to automatically calculate Periodic Availability Correction

• Manual adjustments possible (fully traceable)

Date From To Location AC BW Multiplier Weight Factor Norm Lane closure Headlane Exception

PMS behind the scenes (invoice)

12/

• Quarterly reliable, accountable invoice

Maximum Availability Payment (MAP) 10.000.000,-

Relative Value (1/S)

O&M Violation Adjustment

Bonus Percentage (BP%) %

Correction Percentage (CP%) %

Performance Correction (PC) - 2.000,-

Unavailability Correction (UC)

Net Availablity Payment (NAP) 9.998.000,-

Taxes (…%)

Total amount (incl. taxes)

Added value solution

• Continuous insight in performance

• No disputes with clients about the (non)performance

• Lower inspection cost (lower life cycle cost)

• First day of new quarter invoice, quick payment of quarterly invoices (for 24 years)

13/

Questions

14/