The Implementing The Implementing Function & Motivation Function & Motivation

and Change Managementand Change ManagementErin Napier Taylor Buckles

Connor Strange C

ImplementingImplementing

Implementing involves guiding employee work toward achieving the company's goals.

To implement successfully, managers must complete a number of activities designed to channel employee efforts in the right direction.oEffective communicationoEmployee MotivationoWork TeamsoOperations ManagementoEx: The Bible

MotivationMotivation

Motivation: the set of factors that cause a person to act in a certain way

Internal Motivation: arises from a persons beliefs, feelings, and attitudes that influence a person’s actions.Example: An Internal sense of satisfaction from a job well

doneExternal Motivation: comes from rewards

and punishment supplied by other peopleExample: Doing a good job might result in a pay increase,

coworkers admiration, or praise from the boss

VocabularyVocabulary

Work team: a group of individuals who cooperate to achieve a common goalExample: A small group assigned to work on a

project such as re-do the shelvingProcess Improvement: efforts to

increase the effectiveness and efficiency of specific business operationsExample: New Machines and

Technology in a factory

Maslow Hierarchy of NeedsMaslow Hierarchy of Needs According to this

theory, people seek to satisfy these needs in order from lowest to highest.

McClelland’s Achievement McClelland’s Achievement Motivation TheoryMotivation Theory

Based on a set of needs common to all people. McClelland believed people are influenced most strongly by one of the

three specific needs. A person with high achievement need take personal responsibility for

their work, set personal goals, and want immediate feedback. A person with high affiliation need are concerned about their

relationships with others, and work to get along well and fit in with a group.

A person with high power need want to influence and control others and to be responsible for groups activities.

Achievement Power Affiliation

Herzberg’s Herzberg’s Two-factor Two-factor TheoryTheory

Herzberg’s research resulted in the identification of two distinct groups of factors related to motivation.

Hygiene factors: job factors that dissatisfy when absent but do not contribute to satisfaction when they are present

Motivators: factors that increase job satisfaction

Managing ChangeManaging Change

1. Planning: to gather information, identify and study alternatives, and determine the consequences of change

2. Communicating: open two-way communications between managers and employees

3. Involving: involve people who will be affected in gathering information, consider alternatives, and test solutions

4. Educating: information meetings, and training programs5. Supporting: counseling, training, and additional information