The Importance of Being Social

An infographic showing the rise of customer service through social media. Itshows how important social customer care is becoming and what today’s techsavvy consumers expect from brands. The infographic details how you can startand maintain social output for your business. The graphic also includes lots ofstatistics, tips and some amazing (and funny) examples of brands doing socialcustomer care brilliantly and some total fails too.

Via: http://www.virtualvip.co.uk/social-media-customer-service/