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The Integration of Teams and Skype for Business Christian Buckley Founder & CEO of CollabTalk LLC Office Servers & Services MVP
| Date post: | 21-Jan-2018 |
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The Integration of Teams and Skype for Business
Christian BuckleyFounder & CEO of CollabTalk LLCOffice Servers & Services MVP
Christian Buckley
Founder & CEO of CollabTalk LLC
Office Servers & Services MVP
www.buckleyplanet.com
@buckleyplanet
Overview
Microsoft recently announced that it will combine Skype for Business with Microsoft Teams, the new communications and collaboration tool within Office 365. This means that the Teams interface will replace the Skype for Business UI.
Whether you use one or the other, it will have a major impact on how your organization collaborates. Organizations need to understand what this means to their organization, and what they need to do to prepare.
REINVENTING COLLABORATION, TRANSFORMING PRODUCTIVITY
https://www.slideshare.net/SPSParis2017/keynote-mark-kashmann-sps-paris-20171014
Microsoft’s Guidance
▪ As part of the Microsoft intelligent communications vision to deliver smarter calling and meeting
experiences, Microsoft is building Skype for Business capabilities into Teams.
▪ This will happen over time, and ultimately Teams will become the single client experience.
▪ Microsoft is committed to Skype for Business customers, releasing a new server version next year.
▪ There is so much to gain from implementing Teams, especially in the collaboration scenarios we
recommend starting on Teams now if you are SFB organization that is in the cloud or moving
there. Driving mobile, chat, cloud file sharing and other popular app integrations shifts the
center of gravity for your collaboration experience to Teams with the attendant benefits
Microsoft’s Guidance
▪ As a valued Skype for Business customer, Microsoft is here to support you every step of the
way on your journey to Teams.
▪ Microsoft understands that change takes time, and encourages organizations begin exploring
Teams today to understand the value it can offer to your organization, while you continue to
run Skype for Business.
Intelligent Communications vision
▪ Intelligent communications go beyond traditional
unified communications, enabling you to complete
tasks more efficiently with minimal context switching,
participate in more productive meetings that cover
the entire meeting lifecycle, and better manage your
everyday communications overload.
▪ Microsoft Teams is at the core of Microsoft’s vision
for intelligent communications—bringing together
conversations, meetings, files, Office apps, and third-
party integrations—to provide a single hub for
teamwork in Office 365.
More details: Intelligent Communications in Office 365 in FastTrack
Example: A Future Business Meeting
Combining communications, collaboration, and intelligence in this way will make new things possible across the lifecycle of a call or meeting:
▪ Before a meeting, Teams will surface relevant documents and rich information about the participants to help you prepare.
▪ During the meeting, the conversation can be captured, transcribed, and time-coded, with closed captioning and voice recognition for attributing remarks to specific individuals.
▪ After the meeting, the cloud recording and transcript can be automatically added to the relevant channel, so conversations, documents, notes, and action items can be reviewed, indexed, and searched by the entire team.
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1 - Optimize your current Skype for Business environment for Teams
▪ Network readiness assessment
▪ Utilize the My Advisor self-service guide
▪ Quality of Service assessment
▪ Identify champions
https://docs.microsoft.com/en-us/MicrosoftTeams/prepare-teams
2 – Pilot Teams alongside Skype for Business
https://docs.microsoft.com/en-us/MicrosoftTeams/pilot-essentials
3 - Enable Teams side-by-side with Skype for Business
https://docs.microsoft.com/en-us/MicrosoftTeams/guidance-skypeforbusiness
4 - Drive value through user adoption
https://docs.microsoft.com/en-us/MicrosoftTeams/continue-journey
Office 365 Security and Compliance Portal
Office 365 Security and Compliance Portal
▪ Auditing and Reporting▪ Audit log search plugs right into the Office 365 Security and Compliance Center and exposes
abilities to set alerts and/or report on Audit event by making available, export of workload specific or generic event sets for admin use and investigation, across an unlimited auditing timeline. All Audit Log data is available for setting up of alerts within the Office 365 Security and Compliance Center, as well as for filtering and export for further analysis.
▪ Compliance Content Search▪ Content Search can be used to search Microsoft Teams through rich filtering capabilities and
exported to a specific container for compliance and litigation support. This can be done with or without an eDiscovery case.
Office 365 Security and Compliance Portal
▪ eDiscovery▪ Electronic discovery is the electronic aspect of identifying, collecting and producing electronically
stored information (ESI) in response to a request for production in a law suit or investigation.
▪ Capabilities include case management, preservation, search, analysis and export of Teams data. This includes chat, messaging and file data.
▪ Customers can leverage in-place eDiscovery or Advanced eDiscovery
▪ Legal Hold▪ When any Team within Microsoft Teams is put on In-Place Hold or Litigation Hold, the hold is
placed on the groups mailbox.
▪ Legal Holds are generally applied within the context of an eDiscovery case.
Auditing Microsoft Teams
▪ The Audit Log provides ad-hoc search capabilities for Microsoft Teams through the Security & Compliance Admin Center, including:
• Team Creation
• Team Deletion
• Added Channel
• Changed Setting
Conversation eDiscovery
▪ All Teams 1:1 or group chats are journaled through to the respective users’ mailboxes and all channel messages are journaled through to the group mailbox representing the Team.
▪ Files uploaded are covered under the eDiscovery functionality for SharePoint Online and OneDrive for Business.
Office 365 Usage Analytics
What’s new? November Update
▪ Manage Microsoft Teams via PowerShell - IT Professionals always look for ways to automate tasks and make daily operations simpler. In November, we released a new PowerShell module for Microsoft Teams that enables you to leverage PowerShell to configure and manage Teams.
▪ Two new usage reports in the Office 365 admin center that enable you to understand how your users are leveraging Teams to communicate and collaborate: the Microsoft Teams user activity report, and the Microsoft Teams app usage report.
▪ Store your Teams data locally in the UK government, public sector and healthcare address their legal, regulatory and compliance needs, Microsoft Teams now provides data residency in the UK. This means that new customers who have signed up for Teams after Nov 1st, 2017 automatically receive the benefit of having their data stored in country.
▪ Support for conditional access on Macs – The macOS app for Microsoft Teams now supports device-based conditional access for Azure Active Directory and Intune. This enables IT admins to manage macOS devices with Intune and create policies to secure the data in Teams and prevent leakage on untrusted devices. Using conditional access policies, organizations can for example restrict access to Teams to devices that comply with the company's security policy or require multi-factor authentication.
Microsoft Teams November 2017 Update
What’s new? November Update
▪ Leave a group chat – Group chats in Teams are a great way to communicate with a group of people about topics that might not be relevant to all members of a team. When you’re part of a group chat, it sometimes happens that the conversation evolves into a direction that is less important to you. Or you might have been added to a group chat by mistake in the first place. To help you in these scenarios, we have added the ability for you to leave a group chat. To remove yourself from a group chat, click on the overflow menu next to the chat and select Leave. You will still be able to access the chat history up until the moment you left.
Microsoft Teams November 2017 Update
What’s new? November Update
▪ Control who can post in the General channel – When you create a team, a General channel is created for you automatically. Many organizations use the General channel to share an overview of what the team wants to achieve and to share other high-level information like a welcome presentation.
Microsoft Teams November 2017 Update
What’s new? November Update
▪ Access all your personal settings in one place –We've rebuilt the Settings menu to make it more streamlined for you to manage your preferences. Now, you can change your app theme, language, and notifications settings all in one place. To access your settings, click on your profile picture and select Settings.
▪ Discover new tabs more easily – Whenever someone adds a new tab at the top of a channel you belong to, you'll see a New badge right next to the tab name. It'll disappear once you click into the tab or after the tab has been up and running for a week.
▪ Further improvements. In addition, we have also increased the maximum team size to 2,500 members per team.
www.SuccessWithTeams.com
Additional Resources
▪ A new vision for intelligent communications in Office 365
▪ Microsoft 365: Transform your communications with Microsoft Teams and Skype for Business (Ignite 2017)
▪ Tutorial: Journey from Skype for Business to Teams+
▪ FAQ - Skype for Business & Teams vision
▪ Practical Guidance for implementing Microsoft Teams including Side by Side and Journey from Skype to Teams documentation at https://aka.ms/SuccessWithTeams
▪ Blog post on Skype features coming to teams including link to roadmap slides: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Roadmap-for-Skype-for-Business-capabilities-coming-to-Microsoft/ba-p/119636
▪ Skype for Business to Microsoft Teams: Capabilities Roadmap
▪ Deep dive and Tech Tip videos for Office 365 including Teams content on Coffee in the Cloud via YouTube (Subscribe Today!) : https://aka.ms/CoffeeintheCloud
▪ 4 ways to leverage Microsoft Teams for project and client management (Teams on Air – YouTube)
