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CollabITSmall Business Collaboration in IT

WelcomeAIIA 30 years of Leadership 1978 20081CollabITSmall Business Collaboration in IT

Now Russell YardleyCollaboration: Why is it important?4:20Graeme RenfreyCommunity & Customer CollaborationProject Manager Online ServicesLend Lease Information & Communication Technology4:28Dominic FeikSME CollaborationDirector, Business ServicesSmall Business Victoria, Dep of Innovation, Industry & Regional Development4:36Kelly Hutchinson Sharing the expense of doing businessAustralian Information Industry Association4:45Collaboration: Whats this all about?4:50Break into small groups to explore the issues 5:45Share any valuable insights5:55Collaboration: How do we start it?6:00 DrinksAIIA 30 years of Leadership 1978 20082CollabITSmall Business Collaboration in IT

Russell YardleyAIIA CollabIT Branch ChairAIIA 30 years of Leadership 1978 20083CollabITSmall Business Collaboration in IT

Providing invaluable assistance for business on how to survive in the current economic environment through collaboration and supportAIIA 30 years of Leadership 1978 20084The Lone Wolf

5Soon learned to hunt in packs

6The group out performs the individual net result more protean for everyone.

7CollabITSmall Business Collaboration in IT

Graeme RenfreyProject Manager Online ServicesLend LeaseAIIA 30 years of Leadership 1978 20088Community & Customer CollaborationGraeme RenfreyProject Manager Online Services

9Guidelines

This sketch represents the Aurora Place project in Sydney, Australia. This sketch was the original one that was created by the Architect Renzo Piano as his idea for the building. This sketch can only be used with similar images of Aurora Place.BackgroundIndustrial Design & Arts Qualifications

Construction Sector - Export Manager to Japanese Markets

IT consulting services to Construction Sector

Community Portals / Intranets for Residential Masterplan Communities

Joined Lend Lease 2007Online Services (Market Facing) across Lend Lease globallyCommunity PortalsResidential based online communities

Initial focus: to support Community Development StrategiesEconomic DevelopmentSocial DevelopmentCommunity SafetyEnvironmental SustainabilityYouth EngagementCommunity ConsultationStakeholder EngagementCommunity Portals

Member login & registrationMembers Online Discussion ForumRecent Community News ArticlesUpcoming EventsCommunity Announcements etcCommunity Group SpotlightLocal Business SpotlightCommunity PortalsNow the value is beginning to be seen in a Sales & Marketing context

Web 2 adding to a general resistance in push based marketingMoving towards a consultative & community based marketing approachAuthenticity has a market valueSocial Networking with Customers

Challenges & OpportunitiesHow do commercial corporations position themselves as valued contributors to Web 2 communities?

How do we become invited guests to the social networking community and not party crashers.

How do we benefit commercially from doing so?CollabITSmall Business Collaboration in IT

Dominic FeikDirector, Business ServicesSmall Business Victoria Dep of Innovation, Industry & Regional DevelopmentAIIA 30 years of Leadership 1978 20081617

Government Support for Small BusinessDominic FeikDirector, Business Services Business.vic.gov.au13 22 1518AgendaRegulatory ManagementAssistance ProgramsCollaboration

My perspectiveFrom Small Business Victoria in its role in supporting small businessAs a Government manager purchasing ICT servicesWith a history on the vendor side consulting and ICT servicesBusiness.vic.gov.au13 22 1519Small Business Regulatory ManagementA single point of entry to Governmentwww.business.vic.gov.au ph: 13 22 15.

Business Licences, Registrations, PermitsCustomised to you businessOnline Account & FormsAsk a Question, Find ContactsInfo Sheets and Step-by-Step guides for major regulatory activitiesAll major regulatory areas coveredTax, Employment, Licences, Planning/Building, etc.Business.vic.gov.au13 22 15191920Assistance for BusinessInformation resources for better management practiceBusiness planningFinancial ManagementMarketingEmploying & Managing Staff

Keep up to dateSmall Business Victoria Update (business.vic.gov.au/register)Facilitating ConnectionsBusiness Events Find an AdvisorBusiness Loan FinderBusiness Tools and TemplatesMarketingBusiness PlanningFacebook forums

Business.vic.gov.au13 22 15202021Reducing red tape to help business growthMakes it easier to deal with GovernmentUsers of the service report regulatory burden 6% lower than non-users. 85% of clients say the service makes them more efficient in dealing with regulatory matters.Supports growth businessesClients have significantly higher expectations of increased sales, profitability, employment, and capital expenditure than non-clients (61% of clients expect growth vs 40% overall)Provides services businesses want95% of small business clients would recommend it. 85% would be interested in regular communications about these servicesImproves perceptions of government service 70% of clients thought Government information services as a whole were good, while only 51% of non-clients didUsed by businessOver 100,000 monthly users of business.vic.gov.au; Over 25,000 monthly service eventsSupported by GovernmentThere are over 130 Government agencies currently co-operating with business.vic.gov.au(Based on a survey of 800 Victorian businesses)

Business.vic.gov.au13 22 1522Assistance ProgramsSmall Business Mentoring ServiceWorkshops & Seminars Entry-level Starting, Growing, Staff management, Finance Management, Moving onGrow Your Business development grantsBusiness Development Plan, Strategic Review, Group Programs, Networks ProgramsSkills for Growth skills diagnostic and assistance with the right trainingSmall Business Commissioner Dispute mediation serviceExport AssistanceEnergise Enterprise Small Business Festival

Business.vic.gov.au13 22 1523Assistance ProgramsIT Programs (www.mmv.vic.gov.au)Trade Fairs & Export AssistancecIIF (Collaboration Internet Innovation Fund) Market Validation Program ICT Linkages ProgramSupport clusters and collaborative organisations Business.vic.gov.au13 22 15232324Government PurchasingRecent changes to thresholds$25k, $150k, $1meServices Panel facilitates ICT-related purchasingBasic information on how to win business from Government available from business.vic.gov.aueTender Box to be deployed mid-year

Business.vic.gov.au13 22 1525Collaboration Perspectives from a customerBenefitsStronger bids greater capability, greater experience, greater resource flexibilityShare experiences, perspectives and learningShare workload and riskDemonstrates depth of commitment and expertise to a particular areaLeverage existing relationships with GovernmentComplement OS/interstate expertise with local presenceBusiness.vic.gov.au13 22 15252526Collaboration Perspectives from a Govt customerChallengesNeeds to be real and establishedMay increase perception of risksNeed clearly defined responsibilities within the collaborationBusiness.vic.gov.au13 22 15262627business.vic.gov.au13 22 15

The fastest way to get the information you need

Business.vic.gov.au13 22 15CollabITSmall Business Collaboration in IT

Kelly HutchinsonGeneral ManagerMembership & MarketingAIIA

AIIA 30 years of Leadership 1978 200828CollabITSmall Business Collaboration in IT

Russell YardleyAIIA CollabIT Branch ChairAIIA 30 years of Leadership 1978 200829CollabITSmall Business Collaboration in IT

Its about building TrustIts about providing mutual rewardsButBuilds slowly bit by bitNeeds small constant wins/rewardsDifferent capabilitiesOverlapping expertiseIts complementary rather than competitiveCollaboration with specialisation maximises wealth creationWhat is this all about?AIIA 30 years of Leadership 1978 200830

31CollabITSmall Business Collaboration in IT

Select which table of issues you would like2 minutes eachWhat your company doesWhat type of collaborative partners of interestAbout you role/interestsSelect which is the most important issueIndividually write down how this issue impacts your company and whyGroup responsesAgree actions that could address the issueThe CollaborIT Groups?AIIA 30 years of Leadership 1978 200832Collaboration: How do we start it? Happy Healthy Productive EconomyVibrant Profitable ICT SectorEffective information sharing clustersInfrastructureClustereLearningCluster

Java ClusterOpen SourceClusterInteractive Media ClusterUsability Cluster.NETClusterThe CollabIT Groups33CollabITSmall Business Collaboration in IT

Where to from here?Call for leaders from each cluster to join CollabIT committee Register your CollabIT groupIdentify a leader from each CollabIT groupReport progress/outcome/value of collaboration at next function 29 July AIIA 30 years of Leadership 1978 200834CollabITSmall Business Collaboration in IT

AIIA 30 years of Leadership 1978 200835CollabITSmall Business Collaboration in IT

Thank youAIIA 30 years of Leadership 1978 200836