Designed for the pharmaceutical & healthcare industry, providing
Monitoring and visibility
Proactive intervention
In depth proactive risk management
Dedicated personnel and facilities
Global coverage
Differentiated solutions for critical general cargo, ambient or temperature controlled
Risk management for every shipment
GXP compliant pharma network
Global visibility, door to door with KN Login
Carrier and lane risk assessment
Pharma specific SOPs / Kuehne + Nagel working instructions
Specialised pharma training for all Kuehne + Nagel staff
KN PharmaChain & IATA product labels
North America South America Europe Africa & Middle East Asia-Pacific
BOS MTR (YUL) BOG AMS LON (LHR) CAI AKL MAA
ATL NYC (JFK) PTY BCN LUX DXB BJS (PEK) MEL
CHI (ORD) PHL SAO (GRU) BRU LYS IST BKK OSA (KIX)
CMH SAN SCL BSL MAD NBO BOM PEN
DAL (DFW) SFO VLN BUD MIL (SWK & MXP) JED BLR SEL (ICN)
IND SJU CPH PAR (CDG) RUH DEL SHA (PVG)
LAX TOR (YYZ) DUB ROM (FCO) HDU SIN
MIA TPA DUS STO (ARN) HKG SYD
FRA VIE HYD TPE
FRA (MAI) WAW KUL TYO (NRT)
HEL ZRH
Pharma Branch
Competence Centre
Pharma Gateway
Current GXP network – 70 Stations + 26 in the pipeline for 2015
Global visibility - door to door (KN Login)
Data and IT solution to demonstrate supply chain integrity
Password protected, secure web access to shipment information
Real-time records: planned and actual, configurable custom reporting
24/7/365 access to all shipment documents online
Active container data (temp. & voltage) at defined milestones
EDI feed from cargo 2000 carriers and KN transport management system
Interface capability to current & future shipment monitoring devices
Scanned images of documents and seal photos
Risk assessment & Risk mitigation process
Risk based approach utilising
globally standardised grading
Compliant with IATA Chapter 17 and
WHO TRS 957
Hub level audit
Network assessment questionnaire:
cold-chain and station capabilities
Lane-specific outcome defines
handling procedures and
contingency plans
Coverage of 25 critical control points
and 50 risk factors
Global access via internet
Assessment of door-to-door
logistics process
Hazard analysis at critical control
points
Global standard scoring /
weighting of severity and
probability
Highest risk activities identified
Creates transparency, aids
knowledge sharing
Risk owner for action closeout and
follow-up
Airlines: Lane pairs – door to door:
Pharma specific SOPs / Kuehne + Nagel Working instructions
Export
Import
Brokerage
Re-export/ trans-
shipment
Packaging
Asset management
Sub-contractors
Pharma specific for general cargo, active
temp. control, passive temp. control, & DG
Lane-based handling instructions by product
QSHE approved & GXP compliant
Version control with online storage for
24/7/365 access
Exception management & escalation
procedures
Signed-off by all stakeholders
Segmented for efficient information viewing
Global standard SOPs / working instructions
Operator handling
instructions
Training
At SOP level
Generic industry and specialist pharma logistics modules
Regulations, quality and compliance
Live and computer based training (CBT)
Computer based centralised recording
Regular annual retraining / updates
Global standard curriculum & role specific modules
CareTeam (optional service)
24/7/365 global service desk
Pharma trained
Shipment status / location
expedite carrier information, on time
In-transit storage (correct temp.)
Proactive shipment management e.g.
contingency planning and action
critical status mgmt. ( eg. FDA clearance)
re-icing / battery replacement
re-bookings
Active container return (demurrage)
Up to 40 intervention points
Real-time temperature monitoring (optional service)
In-transit shipment temperature
Data captured in airline facilities, pre / on-
carriage vehicles
Data visible on standard KN Login screens
Automatic e-mail alerts for temperature
deviations
Proactive actions initiated and managed by
CareTeam
Packaging solutions (optional service)
Active ULD, one-way passive packaging, multi-use or customised solutions
Asset management, financing and return logistics
Preferred suppliers with global capability
Standard packaging components at global locations : reduced leadtime
Internet-based packaging catalogue
Enhanced transportation (optional service)
GDP compliant temperature controlled cross-dock (KN CoolZones)
Dedicated conditioned truck for pre- and on-carriage
Re-icing / gel-pack replenishment
Export packaging
Packing pre-conditioning / re-conditioning
Retrieval and return of temperature monitors
Single shipper / multiple shipper cool consolidation / de-consolidation
Additional services (optional service)
Dangerous goods
Airline security product
Higher security pre- and on-carriage (rigid trailer, lock, seal)
Armed guard
Customised insurance policies