The library a public innovation space helsinki 18.3.15

The Library

- a Public Innovation Space

Helsinki March 18th 2015

Knud Schulz

• Manager of the Main Library in Aarhus

• Daily work focus – transforming the Main Library to

“Urban Mediaspace” – Dokk1

• Librarian and Master of Public Management

• Mentor/Sponsor INELI (International Network of Emerging Library Innovators) Bill & Melinda Gates Foundation

• Member of the client group Urban MediaSpace Aarhus

• Global Innovation Model – Faster to Change. Chicago/Aarhus/IDEO/Gates

• [email protected]

• www.slideshare.net

Knud Schulz Helsinki March 2015

apx. 28.000 m2

incl. 18.000 m2

library space

2

mailto:[email protected]

http://www.slideshare.net/

http://www.urbanmediaspace.dk/en

Knud Schulz Helsinki March 2015 3

http://www.slideshare.net/KnudSchulz/biblioteket-en-relationel-organisering-bergen-9413

Introduction

• 30 minutes = 10 x 3 minutes

• Introduction

• The change

• The values

• Design principles

• Force to switch thinking

• New ways of organizing the space

• Partnership

• Mental construction

• Design thinking

• Sum up


Mediaspace:

• Main Library and Citizens’ Services: 18.000 m2/190.000 ft2

• Partners and network: 10.000 m2 /100.000 ft2

Automatic parking space: 1000 cars

Two new urban harbour squares: 94.000 m2 /1.120.000 ft2

Arrival centre for light rail

Uncovering of the river and secure the inner city against flood

Traffic regulation

App.: 290 mill €

Project elements

– Urban Mediaspace

5 Knud Schulz Helsinki March 2015


What is a library?

• All humans need to innovate themselves and be inspired by meeting knowledge, information og experience

• The libraries are the places where the citizen’s will meet inspiration, experience and ideas. Either alone in a shared public space or by meeting other people.

• The libraries supports every single citizens possibillity to create change in there own lives through inspiration, social encounter and communities and with an eventuality to contribute to social reform.


Process involving and co-creation

with the citizens

• The processes with staff and citizens are a

part of the change


Phototyping with Staff

Marie Ostergard/Dokk1/Aarhus/

Denmark


Prototyping with Tweens


Denmark


Public consultations


media, families, meeting facilities, citizen’s services, CTS, acoustics, logistics, accessibility, indoor climate, administration, kitchen and cafe, wayfinding, visual identity, art, security, facades, materials, design, arrival area, AV/IT, dynamic surfaces, rental spaces, lighting, parking, concert spaces, children’s theater, etc.

Co-creation with the staff


Name and Visual Identity



year Activity involvement external Internal

2005 Development of vision broad X X

2006 Development of values broad X X

2007 Competition

programme

broad (X) X

2008 Competition phase narrow X X

2009-

10

Building programme broad X X

2011 Project proposal medium (X) X

2012 Final project narrow X

2013-

14

Interior decoration and

furnishing

broad X X

2015 Furniture and IT broad X X

Co-operative Design Proces


Denmark


2.The Change


From information that can be found anywhere

To What can only be experienced at the library

Space for media Space as a media

On-line On site

Information Meaning

Facts Credibility

Meeting information Meeting people

Knowing Experimenting

Visitors Resource person

Neutrality Sensing

Seriousness Sense of humour

Arranged events Things that happen

Ivar Moltke, Create

The Change


The Knowledge Society

• From – libraries for books/medias

– industial society

• to – libraries for man/human

– networked/knowledge society



The strategy for changing

• The need for rethinking the

library

• The need for a fusion

between physical – virtual

• Develop partnerships

• Focus on innovation

• Get new skills into the library

and promote learning in the

organization

• Force users to dismiss the

book as library brand 19

Modern library practice and

strategies – means that roles

constantly change

3. The vision and values



The Vision

• A unique space for co-

operation

• A place for dialogue,

knowledge, ideas and

inspiration

• An open and informal

learning space

• A unique place for

children

People is key factor

22


Information and Dialogue –

DemocracyLAB

Seven Core Values

• The Citizen as Key Factor

• Lifelong Learning and Unity

• Diversity, co-operation and network

• Culture and Experience

• Bridging Citizen, Technology and Knowledge

• Flexible and Professional Organisation

• A Sustainable Icon for Aarhus


4. Design principles



Three Statements

• Last responsible minute for decisions

• Inclusion and participation

• Interdisciplinary Co-operation

The right team at the right time


The library as a space

– in the future?

• The building supports the needs

of the users

• The building interacts with the

surroundings and environment

• The building acts adaptively

27

5. Force to switch thinking

• Use tools , new models, statements


The Public Library of the Knowledge Society

D.Skot-Hansen C.H. Rasmussen H. Jochumsen

Innovation

Reckognition/Experience

Empowerment

Involvement/Engagement Knud Schulz Helsinki March 2015 29

Makerculture primæry adress performative spaces

D.Skot-Hansen C.H. Rasmussen H. Jochumsen

Innovation

Reckognition/Experience

Empowerment

Involvement/Engagement Knud Schulz Helsinki March 2015 30

People’s La

b

People’s Lab

People’s Lab How can libraries work with

makerspaces?


Six Labs TechLab Having a maker in residence is powerfull! Cryptoparty, soldering, brush-bots… Valdemar’s hovercraft:

http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be


http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be

WasteLab Waste-dates, workshops, tinkering… When users become makers. Creativity comes from chaos – stop tidying!

Six Labs


People’s Lab

DIY = Do it yourself

DIT = Do it

together

If it is broken –

fix it!

If it is not

broken –

improve it!

SHARE

knowledge,

premises, tools!

CREATE

together!

Be curious!


Reflections

You can work with makerculture without having a makerspace!


Making in Libraries

• Contributes to activities that provide public value by stimulating the development of network, skills and innovation

• Contributes to the libraries' relationship with its local community

• Increases the social value of libraries, as public spaces that bridge between different communities and knowledge domains

• Challenges libraries strategic and managerial capacity for innovation


People’s Lab

6. New ways of defining the

functionality

• Flexibility is the functionality

• Maximize unprogrammed space

• Leave the media and mediaformats as the

focus point in organizing the space

• Focus the human needs og sociality – use

the 4 space model


Interior plan finished 4

months before opening

Scriptorium Project labs

Transformation Lab

Study cells

Gaming

Urban Offices

Living Room

The Corner

Cafe Meeting rooms

Pop-ups Citizen’s Services

Children’s theatre Multi purpose

Media Ramp Stories

Non-fiction

Music The Square

Playground

Democracity

Reception



Dokk1 -

Level 2

The stage Learning

tweens

Tweens lab

Children’s Lab

The Play Library

Dress-up

The ”rest”-room

0-3 years

4-8 years

Gamer street

eatingX2

vintage

FAMILIES

The Aarhus Room makerspace

ITLab

Cultural City 2017


7. Partnership

• A strategi for constant change

• Renewing the user engagement and

ownership

• In-flow of competencies to the library


Mapping the

network

Partnership

clusters


Examples Strategic Partnerships

42

Partner proces


Proces of Interruptions

- Internal discussion

- Selection of people and groups – who

don’t we normally talk to?

- Eight group sessions - Tell us about

YOUR world

- Analyses of findings


Foundation of partnership

strategy

- A partnership strategy that allows us to be

pro-active

- Reasons to say no

- Branding

- Clearer communication with potential

partners

- Focused partnership work inside

organisation Knud Schulz Helsinki March 2015 45

Corner stones of partnerships in

Dokk1

- Learning

- Stories

- Democracity

- Community space

- The Aarhus Cohorte

- Families and Children

(experience,play,learning)


Benefit

- Citizens – more programmes and services,

quality, diversity, target oriented

- Partners – communication, accessibility,

numbers, outreach

- Library – focused outreach, new services,

new developments, branding, focused

communication to users


Users are taking the control


8. Mental construction


Adaptive and innovative supporting

spaces • libraries are changing from storing

books to supporting citizens’ needs

• innovation spaces for local communities


Transformation Lab II


Stageing Dokk1 –

mental construction

• Create an illusion of the building under construction

• Walk in the 3D model

• Setting the stage for tests, user operated services,

innovations, new designs, incl. elements to be used in

the new building

• Involve the users in the work

• Prepare the citizens

• Prepare the staff

• Brand the new library


Stageing Dokk1

Mayor + Alderman x 2



Testing furnitures for Dokk1



Mental construction

• From tradition to transcendence – the

users and staff deconstruct ”old

knowledge” to create new sense

56

9. Design thinking


Global innovation model –

faster to change

• Partnership between

– Global Libraries/Bill and Melinda Gates

Foundation

– Chicago Public Libraries

– IDEO

– Aarhus Public Libraries


Design Thinking is a mindset, and an

intentional process around delivering

solutions that create positive impact!


Download: www.designthinkingforlibraries.com



Learn to work as a

designer 62 Knud Schulz Helsinki March 2015




DESIGN THINKING

Design thinking is about accelerating

innovation to create better solutions to the

challenges we meet!



10. Summing up

• Understand the change

• Use values

• Define design principles

• Force to switch thinking

• Test new ways of organizing the space

• Partnerships offers unlimited ressources, competencies and ownership

• Prepare the users and the staff - mental construction

• Use design thinking Knud Schulz Helsinki March 2015 68


http://www.slideshare.net/KnudSchulz/biblioteket-en-relationel-organisering-bergen-9413

INVITATION TO PARTICIPATE

THE INTERNATIONAL OPENING

CONTINUING DIALOGUE Knud Schulz Helsinki March 2015 70

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The library a public innovation space helsinki 18.3.15

Presentations & Public Speaking