This conference is a forum for all - practitioners, specialists, educators, students and even the new and uninitiated - to learn and exchange information on new and emerging technologies as well as on tried and proven methods and technologies in the area of reliability and maintenance engineering and management.
For more information or to register, contact the RMC:
Phone: 865-974-9625 e-mail: [email protected] web site: www.RMC.utk.edu/marcon
FEBRUARY 15-18, 2010—KNOXVILLE MARRIOTT, KNOXVILLE, TN
THE MAINTENANCE & RELIABILITY CONFERENCE
ASSET MANAGEMENT STRATEGIES
CASE STUDIES
NEW TECHNOLOGY & RESEARCH
EXHIBIT AREA &
NETWORKING
BEST PRACTICES
OUTSTANDING WORKSHOPS, EXHIBITS,
PRESENTATIONS & TUTORIALS
PRESENTED BY THE UNIVERSITY OF TENNESSEE RELIABILITY AND MAINTAINABILITY CENTER
Mr. Hugh Blackwood
Corporate Maintenance & Reliability Manager,
Alcoa, Inc.
Mr. Brad Berkson
Former Director, Program Analysis & Evaluation,
Office of the Secretary of Defense and Former
Deputy Undersecretary of Defense, Logistics and
Material Readiness
Visit th
e Exh
ibit
Area at
No Charge
Dr. Mike Pecht
PE, IEEE Fellow, ASME Fellow, CALCE Founder,
University of Maryland
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Workshop & Conference Schedule
Monday, February 15 8 am—4 pm Workshops 1, 2, & 3
Tuesday, February 16 8 am—4 pm Workshops 1, 4, & 5 4 pm—6 pm Welcome Reception in Exhibit Area 7 pm—10 pm Monash Alumni Dinner
Wednesday, February 17 8 am—9:30 pm Welcome and Keynote 9:30 am—5:15 pm Presentations & Exhibits 6 pm—7 pm Networking & Social Hour in Exhibit Area 7 pm—9 pm Banquet & Entertainment
Thursday, February 18 8 am—9:30 pm Welcome & Keynote 9:30 am—4 pm Presentations & Exhibits 4 pm—4:30 pm Closing and Give-Aways
Workshop Descriptions
(More Detail at www.RMC.utk.edu/marcon) Workshop 1: Weibull Analysis 2 Days (Mon. and Tue., Feb. 15-16) Led by Dr. Bob Abernethy, Consultant This two-day Weibull Workshop is based on “The New Weibull Handbook” which will be provided to attendees including the SuperSMITH Software (a $960 retail value). The text is largely extracted from “The New Weibull Handbook” covering the basic material for reliability and statistical analysis of life data. The objective is to provide an understanding of basic Weibull analysis including hands-on work with computer case studies. Students are fully qualified to conduct Weibull Analysis at workshop completion Workshop 2: Value Creation / Lean Maintenance / 6 Sigma 1 Day (Mon., Feb. 15) Led by Paul Casto, Meridium & Todd Overbeek, Eastman Chemical Attendees will learn how to apply time-tested principles of “Lean, Six Sigma, and TOC to the maintenance organization and process to drive better performance, reduce cost, eliminate defects, and delight customers. An introduction to the fundamentals of financial reporting and linkage of the M&R value creation to the organization’s Balance Sheet and Income Statement is included. The workshop will demonstrate and help quantify value creation through maintenance and reliability and teach how to build the M&R business case for presentation to upper management.
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Workshop Descriptions (continued)
(More Detail at www.RMC.utk.edu/marcon)
Workshop 3: Reliability Basics 1 Day (Mon., Feb. 15) Led by Randy Montgomery, ABS Consulting
This workshop covers the concepts of modern reliability science and methodologies, emphasizing that systems should be developed, designed, and modified with reliability as a key goal. This workshop defines reliability and presents the three fundamental principles for achieving reliability excellence. Several key areas are covered, including: - Reliability terminology and concepts - Reliability focused design considerations - Key reliability management principles - Cost considerations of unreliability - Introduction to a variety of proactive reliability analysis techniques - Overview of key management systems needed for reliability improvement - Application of root cause analysis (RCA) to chronic and acute equipment failures - Basic principles and concepts of reliability-centered maintenance (RCM) Workshop 4: Managing Culture Change 1 Day (Tue., February 16) Led by Shon Isenhour, ABB This is an interactive one-day workshop where attendees will learn through real world examples, discussion, assessments, and workbooks. Attendees will better understand how to:
- Address the five crucial questions that must be answered for successful change - Lower risk involved in change initiatives by avoiding common change management pitfalls - Use Situational Leadership and understand your own personal style of leadership - Demonstrate the effect change management has on Return On Investment (ROI) - Ensure sustainable results
This course will provide attendees with a change model to apply within their facility that compiles many of the best techniques from multiple sources into one comprehensive package. This methodology has been developed and refined in the field through the experiences of different types of organizations. Many of the examples will be taken directly from successes and failures that were sustained along the way. Attendees will learn about all stages of the change process from early planning through sustainability and will leave with examples of the techniques that they will have developed during the course. Workshop 5: Identifying Human Error to Improve Equipment Reliability 1 Day (Tues., Feb. 16) Led by Ken Reed & Chris Vallee, System Improvements It's no surprise that when asked if human error contributes to poor equipment reliability, maintenance and reliability professionals will answer with a resounding "Yes!" Unfortunately, ask them how often they have identified the human performance root causes for their machinery failures, and the answer is not nearly so positive. This will be a hands-on workshop to identify gaps in “normal” troubleshooting techniques. You will not only uncover the physical causes of equipment failure, but you will determine whether the failure is truly an equipment failure or human error. By the end of the workshop, you will be able to: - Identify limitations of traditional troubleshooting techniques - Use a structured methodology in collecting evidence - Fully describe a failure by using robust data-gathering and organizing techniques - Use unique tools to get to the physical cause of the problem - Identify the human performance issues surrounding an equipment failure - Analyze a problem in a new process or mechanical system and look for root causes - Identify appropriate corrective actions for the root causes identified - Demonstrate the value in properly identifying the actual root causes of an equipment failure
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Wednesday, February 17th 7:00-8:00 Breakfast 8:00-8:30 Welcoming Remarks and Plenary Session 8:30-9:30 KEYNOTE ADDRESS – “What’s Happening with Electronic Product Reliability?”
Dr. Mike Pecht, Chair Professor & Director, Center for Advanced Life Cycle Engineering (CALCE) University of Maryland
9:30-10:00 Break Track 1 Track 2 Track 3
Workforce Management Reliability and Maintainability Tools Reliability Implementation 10:00 -10:45 Alcoa Inc.’s Campus Partnership
Program: Attracting Students in Today’s Global Business Market – Pamela Hathcock, Alcoa Inc. / Dr. Roger Parsons, University of Tennessee Engineering Outreach Office
Sensor Technology to Improve Stockpile Reliability – Dr. Kelley Caflin, U.S. Army, Picatinny Arsenal
Ashdown Mill’s Journey to World Class Excellence – Jay Shellogg, Domtar
10:45 -11:30 Embedded Systems for Missile Health Monitoring and Prognostics – Steve Marotta & Eric Hunt, U.S. Army, Redstone Arsenal
Kayenta Mine Maintenance Strategy – Stanberg Tallman, Peabody Energy
11:30-12:45 Lunch 12:45-1:30 Defining Best Practice for Maintenance
Overtime – Paul Casto, Meridium Graphical Linear Analysis of In-Service Data– Thomas Carroll, III, NetJets, Inc.
High Velocity Maintenance - An Enterprise-Wide Methodology to Increase Availability of Aging USAF Fleets – Doug Keene, Robins, AFB
1:30-2:15 Supply Chain / Inventory Transmission Stability and IR Windows: The Effects of Transmissivity on Data Accuracy – Joe DeMonte, IRISS
One Hydraulic Filter For The Entire Factory - Garret Hendrix, Hendrix Engineering, Inc.
2:15-2:45 Break 2:45-3:30 Reliability of RFID Systems – Dr. Rupy
Sawhney, University of Tennessee, Dept. of Industrial and Information Engineering
Lean / Six Sigma Management Strategy Turbo TOC - The Thrust Behind Delta’s Maintenance Success – Dr. Melissa R. Bowers, University of Tennessee, College of Business Admin. / Gary Adams, Delta Airlines
Managing Change in a Major Reliability Improvement Effort – Steve Powers & Kathy Light, Eastman Chemical Company
3:30-4:15 Dispatching Policies for Spare Parts Provisioning – Dr. Baris Balcioglu, University of Toronto
Value Stream Mapping Applied to “Non Continuous” Processes – Todd Overbeek, Eastman Chemical Company
Building a Corporate Reliability Strategy – Joe Park, Novelis
4:15-5:15 KEYNOTE ADDRESS – “Identifying & Sharing Global Best Practices” Hugh Blackwood, Corporate Maintenance and Reliability Manager, Alcoa, Inc.
5:15-6:00 Break 6:00-7:00 Networking Reception 7:00-9:00 Dinner and Entertainment
Considerations for Selection of Successful Reliability Skills Training – Daniel Lynn, Lynn Reliability
Exhibit Area
Be sure to spend time with our Solution Providers in the Exhibit Area.
Tuesday, February 16: 4 pm-6 pm
Wednesday, February 17: 7 am-7 pm
Thursday, February 18: 7 am-1 pm
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Thursday, February 18th 7:00-8:00 Breakfast 8:00-8:15 Plenary Session 8:15-9:15 KEYNOTE ADDRESS – “Logistics Effectiveness in an Environment of
Declining Defense Budgets” Mr. Brad Berkson, Former Director, Program Analysis & Evaluation, Office of the Secretary of Defense
and Former Deputy Undersecretary of Defense, Logistics and Material Readiness 9:15-9:45 Break
Track 1 Track 2 Track 3
New Technology/Research Reliability & Maintainability Tools Design for Reliability 9:45-10:30 Recent Advances in Empirical
Methods for Equipment Condition Monitoring and Prognostics – Dr. J. Wesley Hines, University of Tennessee, Dept. of Nuclear Engineering
Optimizing Motor Management & Maintenance – Noah Bethel, PdMA Corporaton
Reliability Driven Design – Tim Hutson, Y-12
10:30-11:15 Risk-Informed Decision Making for a System Involving Multiple Degradation Processes – Jian Sun, University of Tennessee, Dept. of Nuclear Engineering
Condition Monitoring For Reliable Production Assets – Scott Buker, Denso
Roller Coaster - Designed for Reliability – Mike Teske, Dollywood
11:15-12:00 Physics of Failure Models for Capacitor Degradation in DC-DC Converters – Dr. Gautam Biswas, Vanderbilt University
Lessons Learned in 45 Years of Condition Monitoring” - Ray Beebe, Monash University
Operation Readiness = Reliability + Cost Effective + Risk Mitigation – Sean Rosier, Fluor
12:00-1:00 Lunch 1:00 -1:45 Maintainability Asset Management Reliability Implementation
The Business Leaders’ Dilemma: “Where Best to Spend Your Capital Dollars” – Mike Howard, Commtest
The Payoff from Reliability Excellence: Lessons from the Pulp & Pa-per Industry – Insights from a Global Reliability Survey – Yurij Wowczuk, McKinsey & Company / Cord-Philipp Winter, Aachen University
1:45-2:30 The Development of Condition Based Maintenance in a Service Company – Dr. Howard Penrose, Dreisilker Electric Motors, Inc.
Regulatory and Sustainability Developments on MRO Chemicals – Dan Shaw & Loren Nauss, Henkel Corporation
A System for Reliability Transformation – Terry O’Hanlon, Reliabilityweb.com
2:30-3:00 Break 3:00-4:15 OPEN FORUM SESSION – Led by Terry O’Hanlon, Reliabilityweb.com 4:15-4:30 Closing / Prizes / Giveaways
Maintenance Challenges at Arnold Engineering Development Center – Bob Walker, Arnold Engineering Development Center
Special Events at MARCON 2010
Monash Alumni Dinner—All previous & current UT-Monash students are invited to our Alumni Dinner. Come visit with fellow students and with Mr. Ray Beebe, Monash Program Coordinator. Ray is officially retiring shortly after MARCON, so this might be your last chance to visit with him. The dinner is from 7—10 PM on Tuesday, February 16, 2010 at the Knoxville Marriott. The price is $25 per person. For more information and a reservation form, contact us at [email protected]. RMC Intern Interviews—Interviewing of prospective RMC interns is available to member companies on Wednesday and Thursday, February 17 & 18. These interviews should be coordinated through Klaus Blache of the RMC. Phone: (865) 974-9628 E-mail: [email protected]
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Now in the fourteenth year of presenting an annual conference in the vital area of reliability and maintenance, the UT RMC is bringing together attendees from industry, the military and academia; from both the private and the public sectors; from organizations just starting in reliability and maintenance to those well along in their journey. This conference will allow the attendees to immerse themselves in ideas—some new, some reinforcing already known truths—to help them better prepare for meeting and beating the competition. In addition to the excellent papers, panel discussions and other formal exchanges, there will be plenty of time for networking and sharing with both old and new acquaintances.
MARCON 2010 will be held in Knoxville, TN at the Marriott Hotel, located on the east side of downtown and about one mile from the University of Tennessee campus. We invite you to bring your family and friends and arrive early, stay late, or both, to really enjoy the warmth and hospitality of this beautiful area. Knoxville has much to offer visitors, both in town and in the nearby vicinity. From the Old City area to the new Riverfront area to the University, conference attendees and family members will find a myriad of shops, restaurants, parks, and other points of interest. Further out, the Great Smoky
Mountains National Park, Gatlinburg, Pigeon Forge, Oak Ridge, and many other attractions will appeal to your interests. You can find plenty to do for yourselves or for family members in addition to attending MARCON.
Hotel Accommodations
The Knoxville Marriott is located on a hilltop overlooking the Tennessee River. It is within walking distance of the Women’s Basketball Hall of Fame and the Riverfront, and is located one mile from the University of Tennessee Campus. The Marriott offers its guests a full range of amenities.
Discounted accommodations have been secured exclusively for MARCON 2010 at the Knoxville Marriott, but the discounted rates are available only until January 22, 2010.
Please keep in mind MARCON contracts with its conference hotel for a limited number of rooms. When the hotel fills, they must refer additional requests to other nearby hotels.
For reservations, please visit our website, www.RMC.utk.edu for a direct link to the hotel or call the Knoxville Marriott directly at 1-800-228-9290 and use the group code MARCON for the discounted accommodation rate.
Knoxville Marriott 500 Hill Ave. SE
Knoxville, TN 37915 865-637-1234
Climate East Tennessee in February is a bit unpredictable, but average temperatures range from lows of 30 degrees F to highs of 52 degrees F.
Conference Registration You may register on-line at our website, www.RMC.utk.edu. Or you may use the enclosed Conference Registration Form. Your registration fee will be discounted if you register before January 15, 2009. And if your company registers three, your fourth registration is free.
MARCON 2010
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Heading Place yo ur message here. For ma ximum impact, use two or t hree sent ences.
METHOD OF PAYMENT: (must accompany registration)
Check # Money Order #
Make payable to: The University of Tennessee (in U.S. Dollars)
OR:
Visa # MasterCard # Exp. Date Signature
CANCELLATION POLICY A full refund will be issued for cancellations prior to Jan 11, 2010.
A 50% refund will be issued for cancellations between Jan.11, 2010 and Feb. 10, 2010.
REFUNDS WILL NOT BE AVAILABLE AFTER Feb. 10, 2010
Payment is due in full at time of registration (please indicate your plans on appropriate lines below)
Package Until Jan. 15 After Jan. 15 FOUR (4) DAY REGISTRATION PACKAGE — (Feb. 15-18) 2 days of workshops +2 days of conference (Check workshop #1* or two other W/S selections below)
Normal Attendee $1,400 $1,540 $ Primary Author/Presenter $700 $770 $ UT Faculty/Student $700 $770 $ * Add if choosing W/S #1 $260 $290 $
THREE (3) DAY REGISTRATION PACKAGE — (Feb. 15/16-18) 1 day of workshops + 2 days of conference (Check a workshop from #2 - #5 selection below)
Normal Attendee $1,100 $1,210 $ Primary Author/Presenter $350 $385 $ UT Faculty/Student $350 $385 $
TWO (2) DAY CONFERENCE REGISTRATION — (Feb. 17-18)
Normal Attendee $850 $935 $ Primary Author/Presenter $ 0 $0 $ UT Faculty/Student (no meals) $ 0 $0 $
WORKSHOP(S) ONLY REGISTRATION — (Feb. 15 &/or 16) Check appropriate workshop(s)
___ W/S #1 Feb. 15 & 16 $960 $1060 $ ___ W/S #2 Feb. 15 $350 $385 $ ___ W/S #3 Feb. 15 $350 $385 $ ___ W/S #4 Feb. 16 $350 $385 $ ___ W/S #5 Feb. 16 $350 $385 $
ADDITIONAL OPTIONS
___ Guest Lunch Tickets @ $25 each $
___ Guest Banquet Tickets @ $35 each $
___ Additional Proceedings @ $75 each $
Sub-Total of selected items $
Take a 10% Discount for RMC member companies — $
GRAND TOTAL ENCLOSED $
Group Discount!! — Register 3 people and get the 4th free!!
Name: ___________________________________ Preferred Name for Nametag: ________________________________
Job Title: __________________________________________________________________________________________
Company/Division: _______________________ Address:____________________________________________________
City: _____________________________________ State: ____________ Zip: _______________Country: ____________
Phone: ( ) _______________ Fax: ( ) ______________________E-Mail: _________________________________
CONFERENCE REGISTRATION FORM Maintenance And Reliability CONference
Knoxville Marriott February 15-18, 2010
Register On-Line at: www.RMC.utk.edu/marcon OR Fax or mail registration form with payment to: MARCON 2010 Registration The University of Tennessee RMC 506 East Stadium Hall Knoxville, TN 37996-0750 Phone (865) 974-9625 Fax (865) 974-4995
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The University of Tennessee Reliability and Maintainability Center 505 East Stadium Hall Knoxville, TN 37996-0750
February 15-18, 2010 The University of Tennessee, Knoxville does not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in provision of education programs and services or employment opportunities and benefits. This policy extends to both employment by and admission to the University. The University does not discriminate on the basis of race, sex, or disability in the education programs and activities pursuant to the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Educa-tion Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA) of 1990. Inquiries and charges of violation concerning Title VI, Title IX, Section 504, ADA, the Age Discrimination in Employment Act (ADEA), or any of the other above referenced policies should be directed to the Office of Diversity Resources & Educational Services (DRES); 1210 Terrace Ave., Knoxville, TN 37996-3560; telephone (865) 974-2498 (TTY available). Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Human Resources Management; 600 Henley St., Knoxville, TN 37996-4125. Publication No. R01-1302-079-001-10