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The Making, Management and Marketing of Places: A Partnership Approach

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Professor Cathy Parker (Manchester Metropolitan University)
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MARKETING 21 FOR PORTIMÃO The Making, Management and Marketing of Places : A Partnership Approach Professor Cathy Parker (Manchester Metropolitan University) MARKETING 21 FOR PORTIMÃO Why make, manage and market places? ……….to make sure they meet the needs of their users ……….both now and in the future, with respect for the past ……….maintain/develop uniqueness and sense of identity MARKETING 21 FOR PORTIMÃO Place Making Place Management Place Marketing
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Page 1: The Making, Management and Marketing of Places: A Partnership Approach

MARKETING 21 FOR PORTIMÃO

The Making, Management and

Marketing of Places : A Partnership Approach

Professor Cathy Parker (Manchester Metropolitan University)

MARKETING 21 FOR PORTIMÃO

Why make, manage and market places?

……….to make sure they meet the needs of their users

……….both now and in the future, with respect for the past

……….maintain/develop uniqueness and sense of identity

MARKETING 21 FOR PORTIMÃO

Place Making Place Management

Place Marketing

Page 2: The Making, Management and Marketing of Places: A Partnership Approach

MARKETING 21 FOR PORTIMÃO

The challenges?

Places have:

………. many users

………. many people involved in producing the ‘place product’

MARKETING 21 FOR PORTIMÃO

“local residents, new residents, investors, businesses, industries, visitors, organisations and events”

(Custódio, Perna, Gouveia and Oliveira, 2009 adapted from Kotler, Haider and Rein, 1993)

Many users

MARKETING 21 FOR PORTIMÃO

Place Making Place Management

Place Marketing

Planning

Urban design

Transport

Security

Tourism

Maintenance

A partnership

approach

Page 3: The Making, Management and Marketing of Places: A Partnership Approach

MARKETING 21 FOR PORTIMÃO

Public Sector Private Sector

Third sector

MunicipalAuthorities

Nationalgovernment

Retail

Private service providers

Public service providers

Property owners

Voluntary groups

Visitors

Residents

Event organisers

MARKETING 21 FOR PORTIMÃO

PLACE PARTNERSHIPS

improve specific locations……in a coordinated, area-based, multi-stakeholder approach, harnessing the skills, experience and resources of those in the public, private and voluntary sectors”.

(Journal of Place Management and Development, 2008)

MARKETING 21 FOR PORTIMÃO

0

50

100

150

200

250

300

1986 1988 1990 1992 1994 1996 1998 2000

Es

tim

ate

d n

um

be

r o

f to

wn

ce

ntr

e

ma

nag

ers

in G

RE

AT

Bri

tain 500 place partnerships in 2006

(covering 600 towns/cities)

(Adapted from Warnaby, 1998)

Page 4: The Making, Management and Marketing of Places: A Partnership Approach

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Legal format of Place Management Area Initiatives globally

0

0.05

0.1

0.15

0.2

0.25

0.3

0.35

0.4

0.45

Com

pany

* (fo

r pro

fit)

Part

of th

e loca

l aut

horit

y

Cham

ber o

f Com

mer

ce/Tra

de

Partn

ersh

ip/a

ssoc

iatio

n with

no

lega

l for

mat

Lega

l par

tner

ship

Char

ity/tru

st

Coop

erat

ive

Part

of a gov

ernm

ent dep

artm

ent/ a

genc

y

Com

pany

* (n

ot fo

r pro

fit)

Don't kn

ow

Sweden

UK

Austral ia

MARKETING 21 FOR PORTIMÃO

Purposes of Place Management Area Initiatives globally

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

To establish

strategy and make

decisions and

changes that

improve the

Town/City Centre

To influence

strategy and

influence the

decisions of others

that affect the

Town/City

To deliver

services/products

within the area

None of the Above Don’t Know

Austral ia

UK

Sweden

MARKETING 21 FOR PORTIMÃO

Top Place Management Area Initiative priorities globally

0

0.05

0.1

0.15

0.2

0.25

0.3

0.35

0.4

Austral ia

UK

Sweden

Page 5: The Making, Management and Marketing of Places: A Partnership Approach

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00.10.20.30.40.50.60.70.80.9

1

Busin

ess P

lan

Stra

tegic Plan

Action Pl

an

Visio

n Stat

emen

t

Writ

ten Co

nstit

ution

Term

s of r

efer

ence

None of

the ab

ove

AUSTRALIA

UK

SWEDEN

MARKETING 21 FOR PORTIMÃO

Formal partnerships

Informal partnerships

Private funding

Public funding

Granollers (ESP)

Business

Improvement

Districts (USA)

Darwen (UK)

Łodz (POL)

Place management case studies available to download at http://www.placemanagement.org/default.asp?a=downloads&id=554

MARKETING 21 FOR PORTIMÃO

• Place making, management or marketing…it is about forming partnerships to make places better

• There is no best single approach (each must be locally relevant)

• Globalisation means increased importance of place competitiveness

• Localisation opportunities (economic downturn, climate change)

• Voluntary, social and community groups are key to success

Page 6: The Making, Management and Marketing of Places: A Partnership Approach

MARKETING 21 FOR PORTIMÃO

www.placemanagement.org

[email protected]

MARKETING 21 FOR PORTIMÃO

MARKETING 21 FOR PORTIMÃO

Manchester 2005 Manchester 2008

Page 7: The Making, Management and Marketing of Places: A Partnership Approach

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Page 8: The Making, Management and Marketing of Places: A Partnership Approach

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Page 9: The Making, Management and Marketing of Places: A Partnership Approach

MARKETING 21 FOR PORTIMÃO


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