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The march of the IoT - Maurice Jenkins, Miami International Airport

Date post: 15-Apr-2017
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Maurice Jenkins, IAP, C.M. Director, Information Systems and Telecommunications Miami-Dade Aviation Department
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Page 1: The march of the IoT - Maurice Jenkins, Miami International Airport

Maurice Jenkins, IAP, C.M.Director, Information Systems and

Telecommunications

Miami-Dade Aviation Department

Page 2: The march of the IoT - Maurice Jenkins, Miami International Airport
Page 3: The march of the IoT - Maurice Jenkins, Miami International Airport

91%Add Navigation/

Wayfinding To

Mobile App By 2018

2015 Airport IT Survey

Page 4: The march of the IoT - Maurice Jenkins, Miami International Airport

83%Add Airport Status

Notifications Info To

Mobile App By 2018

2015 Airport IT Survey

Page 5: The march of the IoT - Maurice Jenkins, Miami International Airport

68%Add Airport Services

For Purchase To

Mobile App By 2018

2015 Airport IT Survey

Page 6: The march of the IoT - Maurice Jenkins, Miami International Airport
Page 7: The march of the IoT - Maurice Jenkins, Miami International Airport
Page 8: The march of the IoT - Maurice Jenkins, Miami International Airport

FLIGHT

INFO API

Page 9: The march of the IoT - Maurice Jenkins, Miami International Airport
Page 10: The march of the IoT - Maurice Jenkins, Miami International Airport

• Indoor and outdoor maps

• Cloud enabled - maps render perfectly in mobile apps, websites and kiosks

• “Blue dot” user location functionality

• Dynamic graphical routes

• Turn-by-turn directions

Page 11: The march of the IoT - Maurice Jenkins, Miami International Airport
Page 12: The march of the IoT - Maurice Jenkins, Miami International Airport

Beacons Geo-fencing GPS

Apple

CoreLocation ( RSSI/Wi-Fi )

Page 13: The march of the IoT - Maurice Jenkins, Miami International Airport

Three Key Elements

CommonUse Beacon

Registry

Beacon Registry

API

Complete Beacons

Deployment, Monitoring And

Management

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Page 15: The march of the IoT - Maurice Jenkins, Miami International Airport

• Real-time flight status

• Security wait times

• Weather forecast

• Departing terminal INFO

• Driving route to airport & drive time

• Live traffic updates

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Faster, less stressful journey to the airport

• Quickest driving route to the airport

• Current drive times with live traffic updates

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Informed and taken to where they need to go

• Personalized welcome message

• Check-in and bag-dropdesk location

• Latest flight updates

Page 18: The march of the IoT - Maurice Jenkins, Miami International Airport

• Gate number

• Directory of airport amenities

• Wait time

• Graphical map with routes

• Time remaining before flight

• Gate information updates

• Turn by turn directions to gates

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• Near me: places

to eat and shop,

sorted in order

of walk times

• Nearest in-store

promotions and

offers

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Optimize gate time

• Latest information

about your flight

• Updated weather

forecast

at destination

Page 21: The march of the IoT - Maurice Jenkins, Miami International Airport

Smooth connection

• Personalized message

• Latest flight updates

• Directions, including maps

and walking times

• More time to relax, eat & shop

Page 22: The march of the IoT - Maurice Jenkins, Miami International Airport

Easy and fast exit

• Where to claim your

bags – including maps

and walk times

• Taxi stand and public

transport INFO with

directions

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Page 24: The march of the IoT - Maurice Jenkins, Miami International Airport

• Reduce stress and anxiety on day of travel

• Increase Non-Aeronautical Revenue ($$$)

• Branding and Engagement

• Business Intelligence - Analytics

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DISCLAIMER

Any use, republication or redistribution of this content is

expressly prohibited without the prior written consent of the

Author. Permission to copy and reproduce content may be

granted by the author, at their discretion, and by request

only.

Source: presentation of Maurice Jenkins,

Miami-Dade Aviation Department, at the 2016 SITA Air

Transport IT Summit, Barcelona.

2016 Air Transport IT Summit. Confidential. © SITA 2016


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