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The measurement of the quality of The measurement of the quality of society as part of monitoring social society as part of monitoring social progress progress Tadas Leoncikas ([email protected]) Research manager, Surveys and Trends Unit, Eurofound Social Reporting in Europe 2011: Measuring and Monitoring Social Progress in European Societies Villa Vigoni, 10 March 2011
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Page 1: The measurement of the quality of society as part of ... · Eurofound’s conceptual framework of measuring quality of life in EQLS • Scope that people have to attain their goals.

The measurement of the quality of The measurement of the quality of society as part of monitoring social society as part of monitoring social

progressprogressTadas Leoncikas ([email protected])

Research manager, Surveys and Trends Unit, Eurofound

Social Reporting in Europe 2011: Measuring and Monitoring Social Progress in European Societies

Villa Vigoni, 10 March 2011

Page 2: The measurement of the quality of society as part of ... · Eurofound’s conceptual framework of measuring quality of life in EQLS • Scope that people have to attain their goals.

European Quality of Life Survey (EQLS)European Quality of Life Survey (EQLS)as a monitoring toolas a monitoring tool

• Aim of the EQLS - to provide a comprehensive portrait of quality of life and living conditions in European countries, including all EU Member States and Candidate Countries, through broad thematic coverage, analysis of disparities, and trend monitoring.

• The EQLS responds to demands for monitoring social progress and well-being:

serves as a rich source of information about contemporary European societies, relevant for both research and policy communities;

resonates with Stiglitz report and growing interest in non-monetary aspects of well-being;

is among sources outlined in European Commission’s ‘GDP and beyond’and can also inform and guide the Europe 2020 agenda on inclusive growth.

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EQLS EQLS –– key features of the surveykey features of the survey

35,00031,50026,000Total # of int. in EU27

1000-30001000-2000 600-1000Sample size

30+3128Country coverage

201120072003

Representative household survey among country residents aged 18 and overStratified multistage sampling (regions – settlements - PSU – addresses - individuals)

Input harmonised survey (common questionnaire for F2F interview)

Frequency of the survey: every 4 years

Also, a set of 19 EQLS indicators was incorporated in Special Eurobarometersurveys in 2009 and 2010.

Page 4: The measurement of the quality of society as part of ... · Eurofound’s conceptual framework of measuring quality of life in EQLS • Scope that people have to attain their goals.

EurofoundEurofound’’ss conceptual framework conceptual framework of measuring quality of life in EQLSof measuring quality of life in EQLS

• Scope that people have to attain their goals. • Quality of life is measured by objective as well subjective indicators. • Quality of life as overarching frame that entails concepts at level of

individual, family, community, and society.

• EQLS is based on a multi-dimensional concept of QoL:Goes beyond focus on living conditions or resources,The survey covers broad spectrum of domains of life (employment,housing, family, health, community, participation in society, socioeconomic (in)security);and analyses interrelationship between domains (such as work, family, health and wellbeing);Addresses quality of society: trust, intergroup relations, quality of public and neighbourhood services.

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EQLS series of analytical reportsEQLS series of analytical reports

Quality of life in the EU CandidateCountries

Family life and work

Quality of life in ethnic neighbourhoods

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Evaluating the quality of society and public services Evaluating the quality of society and public services ––indicators in EQLSindicators in EQLS

• Interpersonal trust

• Trust in institutions

• Perceived social tensions

• Evaluation of public services

• Access to health care

• Neighbourhood quality

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Quality of public services Quality of public services (EQLS 2007)(EQLS 2007)

4,8

6,16,26,36,0

5,5

1,0

10,0

Publictransport

Educationsystem

Healthservices

Child care Careservices

for elderly

Statepensionsystem

Source: EQLS 2007 – Rose, Newton (2010)

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Public Services Index (EQLS 2007)

Score: average evaluations of 6 services on 1-10 scale : education, healthcare, public transport, childcare, elderly care, pension systems

Page 9: The measurement of the quality of society as part of ... · Eurofound’s conceptual framework of measuring quality of life in EQLS • Scope that people have to attain their goals.

PublicPublic expenditureexpenditure as % as % ofof GDPGDP/ Publ.service Index/ Publ.service Index

r=0.30

Source:

EQLS 2007 –

Rose, Newton (2010)

Page 10: The measurement of the quality of society as part of ... · Eurofound’s conceptual framework of measuring quality of life in EQLS • Scope that people have to attain their goals.

Multilevel model of public services indexMultilevel model of public services index(variance accounted for: 19.4%)(variance accounted for: 19.4%)

.26.000.05Church attendance-.29.000-.10Number of political contacts-.21.000-.21Long-term citizen

-.29.000.01-.05Number of deprivation items1.12.000.02.22Income adequacy-.12.002-.12Further educationnsUrban; Female; Age; Mix backgr.nsRegion, % of EU average GDPns.0810.2-.05Gini coef. (Eurostat 2004)

1.31.000.05.23Transparency Int. (CPI index)

Impact (B x range)

PSt.err.B coeff.

Source: EQLS 2007 – Rose, Newton (2010)

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• Socioeconomically disadvantaged evaluate services worse than those who are better off.

• Perception of service quality does not directly depend on one’s sociodemographic group (gender or age are not decisive; elderly have slightly higher eval.);

• However: life satisfaction during crisis fell most amongthose less well off – e.g. elderly in NMS

• Challenge for survey design: universal vs particular questions.

Page 12: The measurement of the quality of society as part of ... · Eurofound’s conceptual framework of measuring quality of life in EQLS • Scope that people have to attain their goals.

New indicators for EQLS 2011New indicators for EQLS 2011

• Expanding list of evaluated public services: health serviceseducation systempublic transport child care services (2003, 2007, 2011)long term care servicessocial/municipal housing

• Adding questions on difficulties in accessing services for:long-term care childcare

• Rating financial adequacy of:state old age pensionsunemployment benefitschild benefits

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EQLS 2007, Q25. In all countries there sometimes exists tension between social groups. In your opinion, how much tension is there between each of the following groups in this country?

Poor and rich people

Management and workers

Men and women

Old people and young people

Different racial and ethnic groups

Different religious groups

Groups with different sexual orientation (test in 2011)

Social tensionsSocial tensions

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Level of Level of perceived social tensions (EU27)perceived social tensions (EU27)

36%

37%

44%

30%

32%

40%

33%

35%

42%

33%

33%

42%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Poor and rich people

Management andworkers

Different ethnic groups

2003

2007

2009

2010

Source: EQLS for 2003, 2007; EB for 2009, 2010

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Source: EQLS 2007. Percentage reporting ‘a lot of tension’

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Differences between the EU countries Differences between the EU countries on quality indexeson quality indexes

Source: EQLS 2007 – Rose, Newton (2010: p. 53)

42

61 6574

84 83 81

153 149144

124112 109

120

25

50

75

100

125

150

175

Low econ Low relig- Political Public Neighbour- Access to Standardisedtension racial trust services hood health average

tension services score

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The EQLS findings for The EQLS findings for assessing the quality of society across countriesassessing the quality of society across countries

• No country is consistently above/below average on the EQLS indexes of quality of society.

• Most extensive country differences are by the level and dominant type of perceived social tensions (even though Public services index easier to be used for ‘progress monitoring’)

• Perceived corruption has an outstanding influence on a number of dimensions of q. of society.

- - -• The wellbeing will not be understood and explained fully

if analysis will remain on individual level only.

Page 18: The measurement of the quality of society as part of ... · Eurofound’s conceptual framework of measuring quality of life in EQLS • Scope that people have to attain their goals.

Eurofound report (2010) by R.Rose and K.NewtonEvaluating the quality of society and public services:

http://www.eurofound.europa.eu/publications/htmlfiles/ef09110.htm

See more EQLS results on Survey Map Tool:http://www.eurofound.europa.eu/surveys/smt/eqls/results.htm

Free access to Eurofound survey data sets at UKDA:http://www.esds.ac.uk/aandp/access/online_form.asp

Thank you!


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