The Mindset of Victory - Tim Wade at IHIS Staff Conference - 8 July 2015

© 2014 Wade www.TimWade.com

The Mindset of Victory

Singapore 08 July 2015

Tim Wade www.timwade.com

Yes We Can

deliver expectations together

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© 2014 Tim Wade www.TimWade.com © Tim Wade timwade.com

Wade EventsWE SPEAK

Wade StudiosWE VIDEO

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Wade FoundationWE GIVE

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GOALS CHANGE

INFLUENCE TRANSFORMATION ADDING VALUE POSITIVITY RESULTS GROWTH

Relationship with Self

Relationship with Others

To impact this… Requires…


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More More

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MoreDO SELL GROW

GIVE LAUGH

Organisational Goals: Value Exchange


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MoreDO SELL GROW

GIVE LAUGH

SEEK:

AWARENESS ACCOUNTABILITY SELF-LEADERSHIP PRODUCTIVITY DISCIPLINE DIRECTION LEARNING

DEVELOP:

LEADERSHIP SKILLS COMMUNICATION SKILLS

PRESENTATION SKILLS COACHING SKILLS

AUTHENTICITY INNOVATION CREATIVITY

COURAGE PEOPLE

LEAD:

TEAMS CUSTOMERS

RELATIONSHIPS INNOVATION INFLUENCE STRATEGY

SALES

GIVE:

TIME IDEAS SKILLS FEEDBACK RESOURCES EXPERIENCEKNOWLEDGE OPPORTUNITIES ENCOURAGEMENT ENTHUSIASM A CHANCE A VOICE AN EAR THANKS SERVICE

CELEBRATE VICTORY:

REWARD RECOGNISE

REGENERATE THANK EACH OTHER

INVEST IN RELATIONSHIPS



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Why is our thinking so important?

• Our results are determined by our actions

• Our actions can be influenced by our emotions

• Our emotions are influenced by what we choose to think about

• Our thinking is influenced by how we filter information

• Those filters are a product of habitual conditioning

• This is our MINDSET … and we can choose to transform it

C T E A R © Tim Wade timwade.com

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How can you transform your thinking?

Increase Self-Awareness


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BROWN


Your brain decides which

sensory information is important enough to alert you

Reticular Activating

System


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Love / Connection

Significance

Certainty Uncertaintygrowth

Team Acceptance

Individual Significance

Status Quo Change


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Strengthen Relationships with Self & Others


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4 Conditioned Mindsets

YES WE CAN!

SHOW ME THE MONEY!

WHAT ABOUT ME?

BLAME

ZERO ACCOUNTABILITY


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9 character types, 4 are key to Victory


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More More

More More

MoreDO SELL GROW

GIVE LAUGH

SEEK:

AWARENESS ACCOUNTABILITY SELF-LEADERSHIP PRODUCTIVITY DISCIPLINE DIRECTION LEARNING

DEVELOP:

LEADERSHIP SKILLS COMMUNICATION SKILLS

PRESENTATION SKILLS COACHING SKILLS

AUTHENTICITY INNOVATION CREATIVITY

COURAGE PEOPLE

LEAD:

TEAMS CUSTOMERS

RELATIONSHIPS INNOVATION INFLUENCE STRATEGY

SALES

GIVE:

TIME IDEAS SKILLS FEEDBACK RESOURCES EXPERIENCEKNOWLEDGE OPPORTUNITIES ENCOURAGEMENT ENTHUSIASM A CHANCE A VOICE AN EAR THANKS SERVICE

CELEBRATE VICTORY:

REWARD RECOGNISE

REGENERATE THANK EACH OTHER

INVEST IN RELATIONSHIPS



http://timwade.com

© 2013 Tim Wade www.TimWade.com© 2015 Tim Wade www.TimWade.com

Transformation Process - Kübler-Ross


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1. Increase urgency2. Build a guiding team3. Have a motivating vision4. Inform & engage5. Remove barriers6. Deliver quick wins7. Finish the race8. Integrate8

chan

ge s

tage

s8

© Tim Wade timwade.comJohn Kotter

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© 2014 Tim Wade www.TimWade.com© 2012 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com

frenzied, energy, not purposeful

and uncoordinated

activity

purposeful

leadership

aware of opportunities and hazards & mobilise

firm to act

activity

not all is well

selective of data

not purposeful

not in service of mobilising people to grab

opportunities or duck hazards

feel anxious, angry,

fearful, tired

short-term thinking

mindless running &

racing

root cause: failure or intense

pressure

energy

root cause: past successes

content with status quo

“asleep at the wheel”

does not alertly look for hazards

and opportunities

highly selective of facts and data; only pay attention to data or facts that supports

status quo, but not the interest of the customer or

firm

not all is well

“others are complacent, but

not me”

root cause: driven by

opportunity & vision

focus is on winning

long-term thinking

don’t initiate or

lead

false sense

of urgencycomplacency

true sense of urgency

• long term thinking • focus is on winning • aware of opportunities

and hazards

• mobilises firm to act• leadership

attributes of a true sense of urgency: • driven by opportunity and vision


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Optimum Stress Anxiety / Panic

Boredom Too Easy

Create a optimum amount of stress Yerkes-Dodson Law 1908



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“The common denominator

of success is: successful people formed the habit of doing things

that failures don’t like to do.” Albert E. N. Gray, 1940


The Actionset of Victory

1. Point the finger at someone2. Spend less time at work3. Listen: use people4. Have juniors tell you next steps5. Be only a little disciplined6. Beat yourself up7. Be a follower8. Fail happy9. Don’t win by the rules


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1. Point the finger at someoneDon't blame anyone else, step up. Don't complain, complete. Point the finger at yourself and take accountability.


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Your Challenge

BLAMINGCOMPLAINING

EXCUSES

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Instead:

What can I do toimprove this?

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2. Spend less timeat work

Instead invest more time on

value-generating activities


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Instead:

Add more value.Complete.

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Seek mentorship and training from your organisational network. They are offering assistance to those who ask.Or be the one who gives this to others.And leaders: listen.

3. Listen: Use people


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Coaching means asking and listening before developing. Ensure your staff get clarity and take accountability.Plus, you'll find out more about challenges, solutions and what's going on at the customer interface if you listen to those who are actually there.

4. Have juniors tell you the next steps


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Coachability (26%): The ability to accept and implement feedback from bosses, colleagues, customers and others.

Emotional Intelligence (23%): The ability to understand and manage one’s own emotions and accurately assess others’ emotions.

Motivation (17%): Sufficient drive to achieve one’s full potential and excel in the job.

Temperament (15%): Attitude and personality suited to the particular job and work environment.


Leadership IQ tracked 20,000 new hires over a three year period. Within the first 18 months, 46% of them failed (got fired, received poor performance reviews, or were written up). Here are the top 5 reasons why new hires failed.

Technical Competence (11%): Functional or technical skills required to do the job.

————————————————— Total 89% Attitude


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Clarity

Accountability


Your Challenge

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Discipline yourself, but only a tiny bit. Just on those things that you don't like to do. Don’t like performance managing people? Do that. Don’t like listening? Do that. Yes we can!

5. Be mini-

disciplined


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Compete against yourself. Make it a competition, reward yourself, and celebrate victory when you beat your previous best and move up your own rankings.

6. Beat yourself up


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Your Challenge

Ask for feedback.

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7. Be a follower

... and always follow through.


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1. Write down your goals2. Articulate your next steps3. Tell someone4. Report progress regularly

steps to further increasing goal accomplishment4

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© 2014 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com

The Actionset of VictoryThe number one factor that limits innovation in organisations is an intolerance of failure that breeds a fearof trying.

8. Fail happy

Instead, encourage innovation. Motivate positive change. © Tim Wade timwade.com

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9. Don’t win by the rulesPlay by the rules, because games played outside the

rules don't last. Rules define the difference, protect the players, and make winning more purposeful.

But to win… win by our VALUES. © Tim Wade timwade.com

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We strive for excellence in all we do

We valueeveryone’s

talents, support and care for one

another

We are honest and open with

each other

We embrace change and innovation

Vision: To be the trusted technology partner in

healthcare.

Mission: To lead and deliver technology for

excellence in healthcare.

Values:


“Successful people formed

the habit of doing things that failures

don’t like to do.” Albert E. N. Gray, 1940

© 2014 Wade www.TimWade.com © Tim Wade timwade.com

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Yes We Can! © Tim Wade timwade.com


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© 2014 Wade www.TimWade.com

The Mindset of Victory

Singapore 08 July 2015


Yes We Can



http://timwade.com


Please visit www.timwade.com for client testimonials, information

about our video training solutions, and much more.

Tim Wade helps organisations

“motivate positive change”

About Tim Wade

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The Mindset of Victory - Tim Wade at IHIS Staff Conference - 8 July 2015

Leadership & Management