The Monieson Centre Queen’s School of Business
January 2010 — December 2010
2010 Annual Report Summary
Queen’s University Research Centres and Institutes Annual Report
SUMMARY
1. Mandate and Objectives (250 words maximum)
Provide a brief description of the mandate and objectives of the Research Centre or Institute.
The Monieson Centre strives to bridge research and practice to benefit academic, business, government, and community audiences. By drawing together leading researchers, the Centre helps organizations and communities discover how to harness and enhance their knowledge capital. Research teams conduct studies for client organizations, focusing on complex issues related to organizations and the knowledge economy. The Centre then translates these research findings into practice‐based recommendations. The research upholds the standards of academic rigour while providing results that are pertinent to practitioners. The Centre's staff broker and coordinate these research projects, share new knowledge with others through academic and practitioner channels, and assist both the public and private sectors in effectively transforming knowledge into value. Working directly with partner organizations, executives and academics locally and internationally, the research teams delve deeply into issues of critical importance to management today. The Centre's expertise is available to businesses, institutions and communities in Ontario and around the world. Benefits for client organizations include:
• Access to top researchers • Productive research partnerships • Applied research leading to deep insights • Root cause analysis for effective problem solving
Benefits for researchers include:
• Opportunities to work with other leading international researchers • A flexible and comprehensive collaborative research model • Data to support publications in peer‐reviewed journals • Administrative and research assistance • Increased productivity
2. Highlights and indicators of impact (300 words maximum; lists of publications, conference
presentations, major awards etc. may be appended in addition to the summary of highlights) Explain how these activities have contributed towards achieving the objectives of the Research Centre or Institute.
The Monieson Centre continued its research focus with two new SSHRC grants – one supporting the translation of rural economic development research findings into French and a second supporting a thought‐provoking creative economy conference. In addition, the Centre co‐ordinated eleven research projects on issues including entrepreneurs and business growth, for‐profit services by non‐profit organizations, social media, and innovative public private partnership (P3) investment models for sustainable “green” housing.
Page 1 of 7
The Centre increased its outreach to the Queen’s, Kingston and Eastern Ontario communities in 2010, hosting three conferences, two lectures and two seminar series. A Knowledge Impact in Society Showcase in April focused on Eastern Ontario’s pressing economic development issues, allowing for interaction among more than 150 leading academics, students and business and community leaders. In June, the Centre coordinated the Doctoral Consortium at the 2010 Organization Learning, Knowledge and Capabilities Conference at Northeastern University in Boston, Massachusetts. The consortium involved five distinguished academics and 19 doctoral students from around the world. November’s SSHRC‐funded Fostering Entrepreneurship in the Creative Economy Conference attracted 80 academics, students, government policymakers, and business and community leaders. Building on a successful five‐seminar winter 2010 Creative Economy series involving 367 participants in person and by videoconference, the Centre attracted 100 academics and industry leaders to a three‐seminar fall Monieson Ideas series. Each fall seminar featured a mixed academic‐business‐community panel on topics ranging from rural broadband and energy alternatives to green entrepreneurship. Finally, the Centre co‐ordinated the QSB‐PELA Business Plan Competition that saw three teams each win a $150,000 interest‐free loan to start a business in either Prince Edward County or Lennox & Addington County. A highlight of the competition saw 300 people pack the Goodes Hall Atrium to hear the Dragon’s Lecture, delivered by Robert Herjavec, star of CBC’s Dragons’ Den and CEO & Founder of The Herjavec Group.
3. Comment on key challenges and/or successful strategies employed in the reporting year towards achieving the goals and objectives set out at the start of the year (250 words maximum) For challenges encountered by the Research Centre or Institute, please describe the plans being made to overcome these.
At the start of the 2010 reporting year, The Monieson Centre set out to combine two goals, facilitating and disseminating high quality research, and bringing together academic, business, community and government leaders to increase the economic and social vitality of the region. The Centre partnered with businesses and communities on twelve research projects aimed at addressing challenges including provincial differences in small business organization, establishing social enterprises, examining innovation in the financial services industry, and exploring profitability models for biomass as a renewable energy source. The projects addressed regional and national business development priorities, and involved Queen’s School of Business researchers and those from other Queen’s University departments including Film Studies, Mechanical Engineering, Geography, and the School of Urban and Regional Planning. Research projects also included scholars from other leading Canadian and international institutions. These projects were facilitated by the Centre’s network of regional, provincial, federal and business partners, which now numbers approximately 40, and will increase with the awarding of three major research grants starting in 2011. To disseminate knowledge to academics and practitioners, the 2010 conference included ten thought‐provoking academic papers on the emerging creative economy in Canada. The Creative Economy seminar series and the Monieson Ideas series brought together academics and community leaders with diverse backgrounds to examine innovative ways to spur Canada’s economic growth. Centre Director, Dr. Yolande Chan, and Assistant Director, Jeff Dixon, spoke at several conferences to share knowledge
Page 2 of 7
gained through Monieson Centre initiatives. More details on Centre activities are provided in a supplement.
4. Specific goals and objectives for the next reporting year (200 words maximum).
The Monieson Centre will launch three major research projects in 2011. Research from a three‐year, $238,000 SSHRC Partnership Development Grant will create knowledge to enhance rural economies. A two‐year, $200,000 Rural Secretariat project will evaluate academic contributions to rural communities, including those made by our recent SSHRC‐funded Knowledge Impact in Society project. A 2011 Ontario Ministry of Government Services project will provide opportunities to develop a methodology to evaluate the expansion of broadband in Eastern Ontario. Project‐related research findings will be published in academic journals, books and conferences. The Centre will also maintain its website, Facebook, YouTube and Twitter presence. The Centre will continue to bring academics and practitioners together to explore business transformation in the knowledge‐based economy through its Monieson Ideas seminars and a three‐day conference entitled, “The Creative Rural Economy – From Theory to Practice”. The Centre’s focus on the knowledge economy will continue with a three‐day workshop for Queen’s University graduate students on “The Study of Business and Knowledge”. The Centre will continue to enhance its international presence through ongoing collaborations with our 2010‐11 Fulbright Scholar and Research Fellows who are dispersed around the world, and specific, new business research initiatives with leading academics in the United Kingdom.
Page 3 of 7
APPENDIX 1 ‐ Publications, Conference Presentations, Major Awards Publications Barrett, M., E. Oborn, A. Komporozos‐Athanasiou. Boundary object use in cross‐cultural software development teams. Human Relations, pp. 1‐23, May 2010. Caldwell, W., J. Ball, Y. Chan, J. Dixon, H. Flaming, S. Ainley, S. Thomson. Key research interests in rural Ontario. Ontario Professional Planners Institute Journal, Nov. – Dec. 2010 (Volume 25, No. 6, p. 12). Jenkin, T., J. Webster, L. McShane. An agenda for ‘green’ information technology and systems research. Information and Organization (in press). Jenkin, T., L. McShane, J. Webster. Green information technologies and systems in organizations: Employees’ perceptions of the state of practice. Business and Society, Special Issue on Corporate Social Responsibility and Environmental Sustainability, 2010. Jenkin, T., Y. Chan. IS project alignment: A process perspective. Journal of Information Technology, 25 (1), pp. 35‐55, 2010. Knutsen, W. Why can’t nonprofits run like government? The clash between new public management and nonprofit organizations (under review). Knutsen, W. L., Y. Chan. Beyond volunteering: “Circumstantial volunteering” In nonprofit organizations (under review). Komporozos‐Athanasiou, A., M. Barrett, E. Oborn, Y. Chan. Policy‐making as a struggle for meaning: Disentangling knowledge translation across international health contexts. Knowledge Management Research & Practice (under review). Massey, J., S. Field, K. Aurthers, Y. Chan. The impact of town‐gown relations on local economic development in small and medium sized cities. Journal of Student Affairs Research and Practice (under review). Massey, J., Y. Chan, S. Field, P. Smith. The role of career services in facilitating local economic growth – Opening doors to students’ understanding of local opportunities. Canadian Journal of Career Development, 2011. McKeen, J., H. Smith, S. Singh. Creating the KM mindset. Knowledge Management Research and Practice, 8 (2), pp. 112‐120, 2010. McKeen, J., H. Smith, S. Singh. Creating a knowledge strategy for your organization. Knowledge Management Research and Practice, July 2010. Conference Proceedings Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Exploring the culture of customer service with health professionals in a public hospital. Abstract for the Ontario Physiotherapy Conference, Toronto, ON, March 2010.
Page 4 of 7
Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Considering the culture of customer service in a public hospital. Abstract for the CIHR Student Health Research Forum, Winnipeg, MB. Poster presentation and competition, June 2010. Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Considering the culture of customer service in the public health sector. Abstract for the Canadian Physiotherapy Association Congress, Newfoundland, July 2010. Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Considering the culture of customer service in the public health sector. Poster for the Rehabilitation Science Research Poster Day, Queen’s University, Kingston, ON, December 2010. Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Considering the culture of customer service in a public hospital. Abstract for the Interprofessional Education Conference, Toronto, ON, January 2011. Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Customer service: Impacting cultural change in a public hospital. Abstract for podium presentation at the Ontario Physiotherapy Association Conference, Ottawa, ON, April 2011. Cram, A., K. Brohman. Beyond modes: A new typology of ISD control. In the Proceedings of the Thirty‐First International Conference on Information Systems (ICIS), St. Louis, MO, 2010. Massey, J., P. Smith, Y. Chan, S. Field. The role of career services in facilitating local economic growth – Opening doors to students’ understanding of local opportunities. National Conference of the Canadian Association of Career Educators & Employers, Halifax, NS, June 2010. Recipient of the Rob Shea Research Award. Presentations Chan, Y., C, Desjardins, J. Dixon, H. Flaming. Rural economic development priorities: Research making a difference. Rural Ontario Municipal Association Conference, Toronto, ON, February 2010. Chan, Y. Economic development in rural communities. Keynote presentation. U‐Links Celebration of Research in Haliburton County, ON, March 2010. Chan. Y. The role of universities in a knowledge‐based economy. Invited presentation at Focus 2010 – Are You Ready for a Booming Economy? The Capital Corridor, Alexandria Bay, NY, June 2010. Chan, Y. Introduction to The Monieson Centre. Presentation to the Retired Executives Living in Kingston ‐ RELIKs, Kingston, ON, June 2010. Chan, Y., D. Taylor. Rural community sustainability. Taking the Next Steps Conference, Camrose, AB, October 2010. Chan, Y., J. Dixon. Eastern Ontario Economic Development Research. Eastern Ontario Community Futures Development Corporation Network Inc. Regional Meeting, Calabogie, ON, October 2010. Chan, Y. University‐community knowledge mobilization partnerships. Innovation 2010, Ottawa, ON, December 2010.
Page 5 of 7
Cram, A., K. Brohman. Aligning organizational values in systems development projects: An empirical study. Forty‐fourth Hawaii International Conference on System Sciences (HICSS), Kauai, HI, 2011. Dixon, J. Knowledge‐based economy, policy and legislation. Eastern Ontario Wardens' Caucus Economic Summit, Kingston, ON, June 2010. Dixon, J. Rural economic development priorities: Research making a difference. Ontario East Economic Development Commission Workshop, Napanee, ON, June 2010. Erickson, S. Incorporating social responsibility into the business curriculum. Faculty of Management, University of Lethbridge, Lethbridge, AB, November, 2010. Knutsen, W. Enterprising nonprofits and managing the double‐bottom line. Knowledge Impact in Society (KIS) Showcase ‐ New Horizons in Rural Economic Development. The Monieson Centre, Queen’s School of Business, Kingston, ON, April 2011. Mitchell, A., Y. Chan, J. Dixon, B. Millard. Partnering with educational institutions. Ontario East Municipal Conference, Kingston, ON, September 2010. Books/Chapters Barrett, M., E. Oborn, A. Komporozos‐Athanasiou, Y. Chan. In H Dickinson and R Mannion (eds.) Healthcare Policy Development in the UK and Canada. Palgrave Macmillan, 2011. Blay‐Palmer, A. (editor). Imagining sustainable food systems. Ashgate Publishing, Aldershot, 2010. Blay‐Palmer, A. 2010. Food systems and the city. In T. Bunting , P. Filion and R. Walker (eds.) Canadian Cities in Transition. Oxford University Press, Toronto, 2010. Blay‐Palmer, A. 2010. Imagining sustainable food systems. In A. Blay‐Palmer (ed.) Imagining sustainable food systems. Ashgate Publishing, Aldershot, 2010. Blay‐Palmer, A., M. Koc. The path to regenerative food systems. In A. Blay‐Palmer (ed.) Imagining sustainable food systems. Ashgate Publishing, Aldershot, 2010. Reports Benecki L., J. Andrew, Y. Chan. North Hastings Living and Wellness Centre Research Project ‐ Final Report. The Monieson Centre, December 2010. Caldwell, W., J. Ball, Y. Chan, J. Dixon, H. Flaming, S. Ainley, S. Thomson. Identifying Rural Research Priorities – Final Report. The Monieson Centre, April 2010. Chan, Y., J. Mann, R. Sabherwal, S. Mufti. Report on the Community Engagement Process – Northumberland Hills Hospital. The Monieson Centre, April 2010. Knutsen, W., Y. Chan. Examining the Current Operation and Feasibility of Social Enterprise: A Confidential Report for The Prince Edward County Community Care for Seniors Association. The Monieson Centre, December 2010.
Page 6 of 7
Page 7 of 7
Accomplishments and Awards Internal to Queen’s University: Monieson Centre Director, Dr. Yolande Chan served on the Academic Writing Team that consulted widely with the university community and drafted the response to Principal Woolf’s paper on the Academic Planning Process entitled “Where Next?”. External: Rob Shea Research Award ‐ The Role of Career Services in Facilitating Local Economic Growth ‐ Opening Doors to Students’ Understanding of Local Opportunities. National Conference of the Canadian Association of Career Educators & Employers, Halifax, June 2010.
Page 1 of 7 Financial Report June 2010
FINANCIAL Report
For the Queen’s University Research Centres and Institutes Annual Report
Name of Centre/Institute: The Monieson Centre
Reporting Period: April 1, 2010 – March 31, 2011
NOTES:
1) Add rows in the tables as necessary or append information where noted
2) Indicate if financial values are based on fiscal or calendar year. Please ensure all values are reported by the same year type throughout the report – Fiscal Year □ Calendar Year □
1. Complete the table below for the past year* (Use data from the “Income
Statement from the PAST Year” found later in this report (Centre/Institute funds
only)
Total Revenues $370,650
Total Expenditures $369,103
Balance
Surplus/(Deficit)
$1,547
Page 2 of 7 Financial Report June 2010
2. Complete the table below for the forthcoming year* (Use data from the
“Anticipated Budget for Forthcoming Year” found later in this report
(Centre/Institute funds only)
Expected Revenues $435,615
Expected Expenditures $358,082
Expected Balance
Surplus/(Deficit)
$77,533
*NOTE: Provide details ONLY for Centre/Institute funding (Do not include research
grants that do not provide funds to support the Centre/Institute)
Page 3 of 7 Financial Report June 2010
SUMMARY SHEET
3. Complete the table below to indicate any anticipated research project funding that
will generate funds for the Centre/Institute in the forthcoming year.
Project Title or
Theme
Anticipated Total
Value
(annualized)
Anticipated Funding
Generated to Support
the Centre/Institute
Grants Rural Secretariat $104,980 $33,562.50
SSHRC Partnership Development Grant
$99,780 $55,497.08
Empire Life $35,595 $30,000.00
Renfrew County CFDC
$6,129 $5,000.00
Royal & Sun Alliance
$25,834 $20,000.00
SSHRC Conference $12,293 $8,000.00
Contracts N/A
Other funding sources
N/A
4. If you anticipate a DEFICIT in the forthcoming year, please indicate how you plan
to address it.
N/A
Page 4 of 7 Financial Report June 2010
Financial Reporting
1. List all account codes under the Research Centre/Institute’s purview NOTE:
Provide details ONLY for Centre/Institute funding (Do not include research grants
that do not provide funds to support the Centre/Institute)
Account Name Account Number
Monieson Centre (Central) 72781-12400 (endowment)
The Monieson Centre 10000-12400 (operating)
Page 5 of 7 Financial Report June 2010
2. Income Statement from the PAST Year (Centre/Institute funds only)* NOTE:
Provide details ONLY for Centre/Institute funding (Do not include research grants
that do not provide funds to support the Centre/Institute)
*Include other expense types as necessary
Item Budgeted
2010-11
Projected
2010-11
Percentage
Variance
Revenues $350,230 $370,650 5.8%
Expenditures
Salaries and Benefits $286,095 $288,376 0.8%
Equipment and
Computer
$3,500 $2,799 (20.0%)
Supplies $9,500 $5,114 (46.2%)
Travel $11,000 $6,527 (40.7%)
Printing $1,000 $1,091 9.1%
Repairs and
Maintenance
0 0
Professional Fees $25,000 $32,326 29.3%
Overhead $12,500 $12,500 0%
Miscellaneous* $9,000 $20,370 126.3%
Total Expenditures $357,595 $369,103 3.2%
Net income ($7,365) $1,547 121%
Page 6 of 7 Financial Report June 2010
3. Financial Variance Report
Please refer to the variances reported in the “Income Statement from the PAST
Year” and explain in the table below any variances greater than 20%
Item % Variance Explanation
1. Equipment (20%) Projected photocopier lease less than budget.
2. Supplies (46%) Projected expenses coded under miscellaneous rather than supply.
3. Travel (40%) Projected conference travel lower than budget.
4. Professional Fees
29% Projected amount includes web developer fees and business plan competition professional fees.
5 Miscellaneous 126% Relates to cost categorization. Supplies and travel are lower than budget but miscellaneous charges are higher due to categorization of costs (e.g., food costs for an event vs. travel costs for an event or advertising costs for an event vs. supply costs for an event).
Page 7 of 7 Financial Report June 2010
4. Anticipated Budget for Forthcoming Year (Centre/Institute funds only)* NOTE:
Provide details ONLY for Centre/Institute funding (Do not include research grants
that do not provide funds to support the Centre/Institute)
*Include other expense types as necessary
Item Projected
2010-11
Budget
2011-12
Percentage
Variance
Revenues $370,650 $410,615 17.5%
Expenditures
Salaries and Benefits $288,376 $300,581 4.2%
Equipment and
Computer
$2,799 $2,869
2.5%
Supplies $5,114 $5,242 2.5%
Travel $6,527 $6,690 2.5%
Printing $1,091 $1,119 2.5%
Repairs and
Maintenance
0 0
Professional Fees $32,326 $8,134 -74.8%
Overhead $12,500 $12,500
Miscellaneous* $20,370 $20,948 2.8%
Total Expenditures $369,103 $358,082 -3.0%
Net income $1,547 $77,533 4910%
Signature of Director Date
The Monieson Centre Queen’s School of Business
January 2010 — December 2010
2010 Annual Report Summary Supplement
i
Contents Introduction .................................................................................................................................................. 1
Research – Transforming Business in the Knowledge Economy .................................................................. 2
Introduction .............................................................................................................................................. 2
2010 Projects ............................................................................................................................................ 2
2011 Projects ............................................................................................................................................ 5
Other Collaborations ................................................................................................................................. 6
Monieson Centre Research Awards .......................................................................................................... 9
Disseminating Research Findings ............................................................................................................ 10
Publications ......................................................................................................................................... 11
Conference Proceedings ..................................................................................................................... 11
Presentations ...................................................................................................................................... 12
Books/Chapters ................................................................................................................................... 13
Reports ................................................................................................................................................ 13
PhD Thesis in Progress ........................................................................................................................ 14
Other Research Outputs ..................................................................................................................... 14
Outreach – Bridging Research and Practice ................................................................................................ 16
Introduction ............................................................................................................................................ 16
2010 Conferences ................................................................................................................................... 16
2011 Conferences ................................................................................................................................... 17
2010 Lectures .......................................................................................................................................... 18
Seminars .................................................................................................................................................. 20
Creative Economy Seminar Series ...................................................................................................... 20
2010 Monieson Ideas Seminar Series ................................................................................................. 21
2011 Monieson Ideas Seminar Series ................................................................................................. 21
Knowledge Exchange Seminars........................................................................................................... 22
QSB-PELA Business Plan Competition ..................................................................................................... 23
Media ...................................................................................................................................................... 24
Promoting Academic Excellence ................................................................................................................. 25
Scholarships ............................................................................................................................................ 25
Graduate Student Workshops ................................................................................................................ 26
ii
Undergraduate Opportunities ................................................................................................................ 27
Links with Other Institutions ................................................................................................................... 27
Fulbright Scholars ................................................................................................................................ 28
Research Scholars ............................................................................................................................... 28
About The Monieson Centre ....................................................................................................................... 30
Honours ................................................................................................................................................... 31
Staffing .................................................................................................................................................... 31
Monieson Centre Boards ........................................................................................................................ 33
Advisory Board .................................................................................................................................... 33
Research Advisory Board .................................................................................................................... 34
Research Competition Adjudication Board ......................................................................................... 35
Appendix 1: Faculty, Student and Community Representatives Involved with The Monieson Centre ...... 37
Queen’s School of Business Faculty ........................................................................................................ 37
Queen’s University Faculty ..................................................................................................................... 38
Queen’s University Postdoctoral Fellow ................................................................................................. 39
Other University and College Faculty ..................................................................................................... 39
Queen’s School of Business Staff ............................................................................................................ 39
Queen’s University Staff ......................................................................................................................... 40
Queen’s School of Business Graduate Students ..................................................................................... 41
Queen’s School of Business Undergraduate Students............................................................................ 42
Other Queen’s University Students ........................................................................................................ 42
Students and Research Personnel from Other Academic Institutions ................................................... 42
Industry, Government and Community Representatives ....................................................................... 43
Appendix 2: 2010 KIS Showcase Agenda .................................................................................................... 50
Appendix 3: OLKC Doctoral Consortium ..................................................................................................... 51
Appendix 4: Fostering Entrepreneurship in the Creative Economy Conference ........................................ 52
Appendix 5: 2011 KIS Showcase Agenda .................................................................................................... 53
Appendix 6: The Creative Rural Economy – From Theory to Practice ........................................................ 54
Appendix 7: Distinguished Fulbright Lecture .............................................................................................. 62
Appendix 8: Creative Economy Series ........................................................................................................ 63
Appendix 9: Monieson Ideas Seminar Series .............................................................................................. 66
Appendix 10: Knowledge Exchange Seminars ............................................................................................ 69
iii
Appendix 11: The Monieson Centre’s Response to “Where Next” ............................................................ 71
Appendix 12: Monieson Centre Values....................................................................................................... 76
Appendix 13: Links with Other Research Centres and Networks ............................................................... 77
1
Introduction Like Goodes Hall, where we are located, The Monieson Centre is experiencing the excitement of
expansion and growth. In 2010, the Centre engaged with a large number of faculty, students, and people
in our community. Our projects offered a wide
variety of research-based tools to help the
economic and social revitalization of
communities in Eastern Ontario and beyond.
Our seminar series attracted business and
community leaders, and government
policymakers to hear how academic research
has made a difference at the local level, and
how university-fuelled innovation is occurring.
We have travelled east and west in Canada to
discuss our research findings and successes. We
contributed to academic planning at Queen’s
University with a thoughtful response to
Principal Woolf’s paper, “Where Next?” The
Centre’s Director served on the Academic
Writing Team that delivered a thought-
provoking report, "Imagining the Future:
Towards an Academic Plan for Queen's
University". The report included five sections
outlining important goals and recommendations
for the University.
2011 looks just as bright. The Monieson Centre will develop a methodology to evaluate the impact of
broadband services in Eastern Ontario. The Centre has received funding from the Rural Secretariat to
evaluate, over a two-year period, the benefits provided to rural Canadian communities by academic
research. Finally, the Social Sciences and Humanities Research Council of Canada (SSHRC) has approved
funding for a three-year project that will link researchers and community partners across Canada to
investigate novel ways to enhance the economic and social well-being of rural areas.
Like Goodes Hall, the Monieson Centre’s footprint is growing.
2
Research – Transforming Business in the Knowledge Economy
Introduction The Monieson Centre facilitates research on the knowledge economy, which relies on creativity and
intellectual skills rather than physical and/or repetitive tasks. Simply put, the emphasis is on brain versus
brawn. Research in this area strives to harness the expertise of individuals, organizations, and
communities to create economic and social value. The Monieson Centre's broad knowledge economy
mandate allows researchers to investigate a wide range of questions using a variety of theoretical and
methodological approaches. Monieson Centre research falls under five distinct but interrelated research
themes:
Knowledge Workers
Knowledge Work
Knowledge Organizations
Knowledge Sectors
Knowledge Valuation
For more information about research at The Monieson Centre, see our web site at
http://business.queensu.ca/centres/monieson/research/index.php.
2010 Projects The Monieson Centre led a number of studies in 2010 related to these research themes.
Economic Developers Council of Ontario (EDCO) Research to revitalize rural economies The Monieson Centre and the Economic Developers Council of Ontario, through funding from the
Ontario Ministry of Agriculture, Food and Rural Affairs, are partnering on a project aimed at economic
revitalization in rural Ontario. The research comprises five separate projects that address workforce
attraction and development, entrepreneur development/business innovation, regional strategies for
international competitiveness, and innovation and creativity. The projects are grouped in two themes.
The first examines knowledge gaps related to securing investment in rural Canada and mentoring
entrepreneurs to reduce business failure rates. The second explores infrastructure, cultural integrity and
the sustainability of local businesses and communities. The researchers involved in this research project
are Y. Chan, C. Chen, T. Dacin, K. Packalen, V. Thiele (QSB), L. Dyer (Concordia University) and A. Blay-
Palmer (Wilfrid Laurier University).
Empire Life Insurance Company Innovation and social computing In 2010, the Centre partnered with Empire Life to examine innovation in the financial services industry.
Specifically, we are exploring how insurance firms are changing the ways in which they provide products
and services to their customers and employees. The study examines how firms promote cultures of
innovation. Our research team is focusing on innovation through social computing/Web 2.0. We are
determining ways in which social computing (e.g., blogs, wikis, podcasts and social networking tools) can
enhance the interactions of financial services companies with their customers, employees and partners.
3
Researchers on this project include Y. Chan, J. McKeen, S. Staples (QSB), S. Matrix (QU), A. Rohm, F.
Sultan (Northeastern University), S. Erickson (Fulbright Scholar/Ithaca College), K. Komaromi (Ithaca
College) and Z. Sayeed (Monieson Centre Visiting Scholar).
North Hastings Living and Wellness Centre Innovative investment models for sustainable “green” housing By working collaboratively with local resources, agencies, and all levels of government, the North
Hastings Supported Housing Committee planned to develop an accessible, supported housing and multi-
use complex that would showcase and promote sustainable “green” design and construction
technologies. Residential units would include a mix of rental units, as well as life lease and condo
options. In 2010, the Monieson Centre research team investigated possible models or systems relevant
to the North Hastings Supported Housing Committee project in terms of project investment and building
ownership. This included exploration of funding and ownership models including private investment,
public funding, private/public partnerships (PPPs), and local not-for-profit opportunities. Researchers on
this project included Y. Chan (QSB), J. Andrew (QU) and L. Benecki (Research Associate).
Northumberland Hills Hospital (NHH) Community engagement processes and decision making effectiveness The Monieson Centre conducted research on community engagement processes and decision making
frameworks in the Ontario healthcare system. Using surveys and observation, the Centre evaluated the
nature and effectiveness of community engagement processes as they relate to resource allocation
decision making at Northumberland Hills Hospital. The research examined the knowledge sharing and
advice giving processes of a Citizens’ Advisory Panel. The Centre critiqued various decision making
models and produced a summary case study. Researchers involved on this project included Y. Chan, B.
Gallupe, S. Mufti (QSB) and R. Sabherwal (Fulbright Scholar/University of Missouri, St. Louis).
Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA) through the University of Guelph Identifying rural research priorities through community engagement (RRP) This one-year project, started in 2009, connected academic researchers with rural community leaders in
Southwestern Ontario to identify and prioritize local research needs. The partnership between The
Monieson Centre, Queen’s University; School of Environmental Design and Rural Development,
University of Guelph; and The Ontario Rural Council (TORC; now called the Rural Ontario Institute)
assisted local leaders in understanding their region’s development priorities, identifying knowledge gaps
for researchers, and guiding funding priorities for government agencies. Researchers who worked on
this project included Y. Chan (QSB), and W. Caldwell, J. Ball (University of Guelph).
Ontario Ministry of Health and Long Term Care (MoHLTC) Changing the culture of customer service for patients, families and health caregivers: A learning process. Since 2008,The Monieson Centre has collaborated with health care professionals at Queen’s University
and Providence Care in Kingston, ON on a project that studied innovations in care delivery that engage
patients and families as essential members of health care teams. The Monieson Centre provided
expertise regarding study design, learning cultures and the development of knowledge dissemination
4
strategies. Researchers on this project included Y. Chan (QSB), M. Paterson (QU) and R. Brander
(Providence Care).
Prince Edward County Community Care for Seniors Examining the provision of for-profit services by non-profit organizations In 2010, Prince Edward County Community Care (Community Care) explored marketing services on a for-
profit basis to seniors within the community, in such a way as not to conflict with current volunteer
services. The Monieson Centre partnered with Community Care to study social enterprise and
innovation. Researchers on this project included Y. Chan, C. Law (QSB), W. Knutsen (QSB/Policy Studies),
and R. Lysaght, T. Krupa (QU).
Prince Edward/Lennox & Addington Community Futures Development Corporation (PELA CFDC) Knowledge-based regional economic development In 2007, The Monieson Centre signed a multi-year memorandum of understanding with PELA CFDC to
facilitate research on knowledge-based regional economic development. The PELA CFDC project team is
multidisciplinary with faculty and graduate students from Business, Economics, Geography, Health
Sciences, Policy Studies, Urban and Regional Planning, and other Queen’s Departments. Specific topics
include: Human Capital Challenges (e.g., labour force education and skills, and the recruitment and
retention of knowledge workers), Rural Innovation (e.g., the creative economy, entrepreneurship, and
social enterprise), and Systems for Rural Development (e.g., governance, urban/rural interaction and
knowledge spillovers, and information and communications technology infrastructures). Some
researchers on this project include Y. Chan, J. Raver (QSB), B. Donald, R. Wilson (QU), G. Hunter
(University of Lethbridge) and A. Blay-Palmer (Wilfrid Laurier University).
Renfrew County Community Futures Development Corporation (RCCFDC) Renewable energy (biomass) opportunities In 2010, The Monieson Centre and Renfrew County Community Futures Development Corporation
(RCCFDC) are examining profitability models for biomass as a renewable energy source. The project is
analyzing input costs for a biomass-energy supply system, including biomass input value, harvesting
costs, transportation costs, plant construction costs, and ongoing operating costs. The study is further
investigating profitability scenarios for a range of processing contexts, and testing models against
existing energy policy and legislative restrictions. Researchers on this project include Y. Chan, Steven Moore (QSB), V. Durant (St. Lawrence College), W. Mabee (QU), and Susan Moore (Moore
Partners).
Royal & Sun Alliance Insurance Company of Canada (RSA) Entrepreneurs, insurance and business growth In 2010, The Monieson Centre and Royal & Sun Alliance began working together to study the links
between entrepreneurs, insurance, and business growth. RSA is one of Canada’s leading property and
casualty insurance companies in terms of direct written premiums. The firm sells home, car and business
insurance through more than 800 brokers nationwide. This research project looks at the key factors that
influence small business start-ups and how those factors affect the sustainability of new businesses. It
also investigates whether and how individual business owners and firms vary from province to province
across Canada. A third inquiry explores the relationships between business insurance and the growth of
5
the firm. As part of this research, the Monieson Centre team is conducting confidential surveys of small
business owners. Researchers on this project include Y. Chan, K. Packalen, V. Thiele (QSB), L. Dyer
(Concordia University), S. Erickson (Fulbright Scholar/Ithaca College), G. Hunter (University of
Lethbridge), and Z. Sayeed (Monieson Centre Visiting Scholar).
Social Sciences and Humanities Research Council of Canada - Knowledge Impact in Society Revitalizing rural economies by mobilizing academic knowledge The Knowledge Impact in Society (KIS) project is a three-year, knowledge mobilization initiative led by
The Monieson Centre in partnership with the Prince Edward Lennox and Addington Community Futures
Development Corporation (CFDC), the Eastern Ontario CFDC Network, Inc., and over 30 community
partners. The goal of the KIS project is to increase the economic vitality of rural Eastern Ontario by
providing local practitioners with targeted, practical research products. The KIS project was funded by
the Social Sciences and Humanities Research Council of Canada (SSHRC) in 2008. Many researchers
from Queen’s University and other institutions are collaborating on this project. Researchers on this
project are listed at www.easternontarioknowledge.ca.
Social Sciences and Humanities Research Council of Canada – Public Outreach Grant French translation of “Revitalizing rural economies by mobilizing academic knowledge” findings In 2010, The Monieson Centre received a public outreach grant to create French translations of
important academic rural economic development materials now available only in English. These
documents, which inform rural economic development practice and policy in Eastern Ontario, were
produced as part of the 2008-2011 SSHRC KIS project entitled “Revitalizing Rural Economies by
Mobilizing Academic Knowledge”. They bring critical academic knowledge in easy-to-use formats,
delivered through partner channels, to rural residents and economic development professionals. The
researcher on this project is Y. Chan (QSB).
2011 Projects The success of The Monieson Centre has been recognized by SSHRC, the Province of Ontario and the
Rural Secretariat, who are funding major research projects in 2011.
Eastern Ontario Regional Network (EORN) Development of an evaluation methodology for assessing the social and economic impacts of provincial broadband investments In 2011, The Monieson Centre will be partnering with the Ontario Ministries of Agriculture, Food and
Rural Affairs (OMAFRA), Economic Development and Trade (MEDT) and Northern Development, Mines
and Forestry (MNDMF) to develop an evaluation methodology to track the social and economic benefits
of provincial investments in broadband services. Qualitative and quantitative methods will be used to
assess the impacts of broadband deployment in rural Eastern Ontario. Program evaluation and ongoing
research will enable the fine-tuning of the implementation of the broadband network by identifying
barriers and challenges as well as opportunities. It will ensure that broadband technology nurtures a
robust, diversified economy through new linkages and entrepreneurship opportunities. Researchers
involved in the project will be Y. Chan, O. Ivus , E. Murray (QSB), H. Hassanein, C. Wasteneys (QU), C.
Middleton (Ryerson University), P. Burpee and B. Wilson (Communities of Eastern Ontario Network),
and L. Benecki and K. Wood (Research Associates).
6
Rural Secretariat, Agriculture and Agri-Food Canada The impact of academic knowledge mobilization on rural economic development The Monieson Centre will be partnering with the Rural Secretariat to assess the impact of academic
knowledge mobilization on key gaps and barriers to rural Southern Ontario’s economic development
and growth. As universities increase their efforts to mobilize academic knowledge so that it can be used
by practitioners, measuring and improving the efficacy of these initiatives becomes even more
important. The growing body of research on knowledge mobilization indicates that qualitative, as well
as more traditional quantitative, assessment of research impact is crucial to enhancing the practical
value of academic research. By assessing the outcomes of two Monieson Centre initiatives – the
Knowledge Impact in Society (KIS) project in Eastern Ontario and Identifying Rural Research Priorities
through Community Engagement (RRP) in Southwestern Ontario – this new participatory evaluation will
build knowledge of effective means and strategies for bridging academic research with community
economic development practice. The researcher in this project will be Y Chan (QSB).
Social Sciences and Humanities Research Council of Canada – Partnership Development Grant Research partnerships to revitalize rural economies (confirmed, but not yet announced) In 2011, The Monieson Centre will lead a partnership development program that will leverage the
strength of existing partnerships as well as develop new collaborations to support new academic
research to create knowledge that rural Canadian communities can use to enhance their social and
economic prosperity. The program will allow individual researchers and partners to form new
collaborations to conduct research of importance to rural Canadian communities. The research should
improve the environment, infrastructure, and opportunities for business in rural areas to increase
productivity and community prosperity. The Centre will be partnering with about 40 academic, business,
government and community organizations. Researchers involved in this project will be Y. Chan, J.
Andrew, C. Chen, T. Dacin, J. de Bettignies, O. Ivus, K. Packalen, J. Raver, V. Thiele (QSB), B. Donald, L.
Viswanathan (QU), A. Blay-Palmer (Wilfrid Laurier University), H. Hambly Odame, L. Pant (University of
Guelph), G. Hunter (University of Lethbridge) and K. Stolarick (University of Toronto).
Other Collaborations The expertise of The Monieson Centre is also recognized by a number of researchers at other academic
institutions. The Centre has also been asked to collaborate on eight projects.
Federal Economic Development Agency of Southern Ontario - Graduate Enterprise Internship Fund (under review) Queen’s Professional Internship Program Principal Investigator: Dr. Jennifer Massey, Queen’s University Career Services Collaborator: Dr. Yolande Chan, The Monieson Centre This proposal will provide an exceptional internship program to graduate students and recent graduates
of programs in science, technology, engineering, and mathematics. The proposed Queen’s Professional
Internship Program will provide 275 eligible interns with structured mentoring opportunities that will
equip them with applied business and management skills, provide a significant boost to regional
economic development in Eastern Ontario, and provide local and regional industry with the technical
expertise needed for innovation.
7
Federal Economic Development Agency for Southern Ontario - Prosperity Initiative (in development) PELA Prosperity Initiative Lead Applicant: PELA CFDC Partner: The Monieson Centre This proposed initiative will build the competitive advantage of Eastern Ontario’s economy by deepening
connections between Queen’s School of Business and the region’s small and medium sized enterprises
(SMEs) and economic development organizations. Individual initiatives are designed to enhance 1)
knowledge transfer, enabling business owners and economic developers to put academic research to
use in developing businesses and local economies, 2) community-university collaboration, allowing local
knowledge and priorities to shape and enhance new research initiatives, and 3) job creation, as
knowledge transfer and collaborative research initiatives increase SME competitiveness across the
region.
Social Sciences and Humanities Research Council of Canada - Aid to Research Workshops and Conferences in Canada (approved) Rural Research: From Research to Policy and Back Again Principal Investigator: Lars Hallstrom Organizing Committee Member: Dr. Yolande Chan, The Monieson Centre This event is intended to foster networking among rural researchers and to provide a forum for rural
research and policy discourse. Working as a complement to the Annual General Meeting of the
Canadian Rural Development Network (it will take place on May 5, 2011 - the day after the AGM in
order to attract members of that network), it will bring together researchers from academic institutions,
government agencies and non-governmental organizations who are interested in rural issues as well as
individuals working in public administration, policy analysis and public policy in order to examine the
role, opportunities, and state of research speaking to public policy in rural Canada. Specifically, by
bringing together approximately 140 researchers and policy-makers, this workshop will: (a) provide a
forum for the sharing of recent research initiatives and findings relating to rural development in Canada;
(b) communicate the emerging agendas for research; (c) provide comparative information from research
in a variety of other international contexts; (d) identify gaps and collaborative opportunities in Canada's
rural research; and (e) critically explore the connection between research and rural development policy
in this country and in comparable contexts.
Social Sciences and Humanities Research Council of Canada - Insight Development Grant (under review) Canada's Top 40 Rural Policy Research Questions Principal Investigator: Dr. Lars Hallstrom, University of Alberta Collaborator: Dr. Yolande Chan, The Monieson Centre The objective of this project is to adapt the conservation science method and approach (which has
proven successful at both the national and international levels) to compile a list of forty questions, that,
if answered, would have the greatest impact on the policies shaping rural development, sustainability
and resilience in Canada. To achieve this objective, input will be gathered from a wide cross-section of
individuals and representatives from academic, policy and non-governmental organizations working
with, and for, rural communities in Canada. Research questions will be solicited via a bilingual website
8
through rural development organizations, research communities, networks and associations, as well as
through governmental departments, ministries and offices at both provincial and national levels.
Social Sciences and Humanities Research Council of Canada - Partnership Grant Letter of Intent (under review) Canadian Rural and Northern Research Network (CRNRN) Principal Investigator: Dr. Bill Reimer, Concordia University Collaborator: Dr. Yolande Chan, The Monieson Centre Rural and northern areas of Canada are facing major economic, demographic, social, and environmental
challenges. While research on these topics is widespread across the country, a formal infrastructure to
support the connection of this knowledge is lacking. The Canadian Rural and Northern Research
Partnership (CRNRP) will fill this gap by establishing a national partnership of 78 organizations,
researchers, policy makers, practitioners, and citizens with a common interest in the prosperity of rural
and northern Canada. The CRNRP will be organized as a widely distributed network, linking
organizations and participants from a wide variety of social science disciplines and policy areas. Building
on their various strengths it will increase prosperity by 1) identifying critical challenges and
opportunities for rural and northern regions; 2) enhancing collaboration among researchers, policy-
makers, practitioners and citizens; 3) facilitating discussions of research priorities; 4) supporting new
researchers and innovations that build rural and northern capacities; 5) identifying and supporting
excluded groups to ensure they become part of research, policy and action initiatives; and 6)
establishing a long-term plan for sustainable financing of the CRNRP. As a result, it is simultaneously
concerned with connecting rural and northern stakeholders and with building insights through these
connections.
Social Sciences and Humanities Research Council of Canada - Partnership Grant Letter of Intent (under review) delivering Architectural Construction: Culture, Originality, Rural Development (dACCORD) Principal Investigator: Dr. Ted Cavanaugh, Dalhousie University Collaborator: Dr. Yolande Chan, The Monieson Centre The proposal draws strength from observations during previous grant-supported projects. An affinity
has been noticed between rural people and building construction. They are bricoleurs, natural
innovators adapting available materials and techniques. Innovative construction intrigues them. Novel
"low-tech" solutions are quickly and accurately assessed particularly in coastal locations where response
to the climate is critical. On the one hand, it is an ideal testing ground; on the other, it has significant
potential for employment and rural development. As part of this proposal, an evaluation of what ways
introducing novel techniques of building construction can effect improvement of the rural creative
economy will be made. This proposal partners two types of research supported by SSHRC: scholarship
and research/creation. Scholarship benefits rural communities using research/creation activities. This
proposal develops prototypes of technological innovation. It sustains and extends academic
collaboration across disciplines. It continues partnerships between universities and community-based
organizations. In addition, it works to the tangible benefit of rural Atlantic Canada. As part of this
proposal, we will investigate ways that scholars from the humanities and social sciences can participate
in projects in order to improve the potential for innovation.
9
Social Sciences and Humanities Research Council of Canada - Public Outreach Grant Canadian Environmental Issues - Dissemination Grant (approved) Building Regional Food Hubs in Ontario: Fostering linked up thinking and practice through sustainable food systems Principal Investigator: Dr. Alison Blay-Palmer, Wilfrid Laurier University Collaborator: Dr. Yolande Chan, The Monieson Centre This project seeks to create more resilient and connected communities of thought and practice centred
on piloting Regional Food Hubs (RFHs) that foster resilient, regenerative local ecologies through just,
equitable, healthy food communities. A Regional Food Hub is a regional network comprising university,
government and community stakeholders who work closely towards mobilizing food and rural research
knowledge to contribute to sustainable and resilient food communities. RFH projects can include
improved food production and infrastructure, and fostering equitable access to healthy food.
University of Guelph/OMAFRA Knowledge Translation and Transfer Grant (approved) Developing regional food hubs: Applying knowledge to increase local food purchasing through local food linkages and value chains Principal investigators: Dr. Karen Landman, University of Guelph and Dr. Alison Blay-Palmer, Wilfrid Laurier University Collaborator: Dr. Yolande Chan, The Monieson Centre While food hubs provide the potential for critical links in local food value chains (Baker et al. 2010), little
is known about the specifics of emerging and existing food hubs in Ontario and elsewhere and the ‘push-
pull’ between consumers and research on local food community resilience. This project will identify
characteristics of food hubs including the roles they play within local food chains and provide detailed
information about their development and operation. In addition, a toolkit will be developed so that
interested groups can scope out the potential for food hubs in their communities.
Monieson Centre Research Awards In addition to leading and collaborating on research projects, The Monieson Centre rewards excellence
through Monieson Research Awards for Queen’s School of Business faculty and students.
Funds may be awarded to faculty members who envision or are completing research with relevance to
the knowledge-based economy (e.g., knowledge management, organizational learning and related
areas). Funds may be used for the collection and analysis of research data – for example, transcription,
mailings, software and travel to collect case data. Funds may also be used to provide personnel
assistance (for example, short-term postdoctoral assistance or database support). Funds may also be
used to present papers at conferences. Grants to individual faculty members typically do not exceed
$5,000 per year.
The Monieson Research Awards also grant up to $3,000 per year to students who are completing or
presenting summer research projects, thesis research, or course papers that have relevance to the
knowledge-based economy.
Applications for Monieson Research Awards are invited twice during the year (fall and spring) and are
reviewed by the Monieson Grant Application Review Board, which comprises faculty and a graduate
student representative.
10
The recipients for The Monieson Centre Winter and Fall 2010 research awards were:
MSc candidate, Farnoosh Khodakarami, "Exploring the role of CRM systems in customer knowledge creation"
PhD candidate, Melissa Leithwood, "Understanding how geographically bounded communities of entrepreneurs diffuse and concentrate sustainability-oriented norms and ideologies"
PhD candidate, Lindsay McShane, "Perceptions of fairness"
PhD candidate, Wren Montgomery, "The role of public policy in business incubation across communities"
PhD candidate, Lukas Neville, "Trust in temporary teams"
PhD candidate, Ethan Pancer, "When is product usage seen as impression management?"
PhD candidate, Martin Pyle, "Hopelessly devoted? Word of mouth and diagnosticity in a stable preference context"
PhD candidate, Samir Saadi, received funding to travel to New York to visit Stern Business School as a visiting scholar
PhD candidate, Joachim Scholz, "Consumers' creativity and the individualization of shared
meanings"
Disseminating Research Findings Research findings associated with The Monieson Centre are shared with audiences throughout the
academic world through a variety of means, including scholarly journals, conference presentations and
posters, and graduate student theses. The Centre also actively engages practitioners through best
practice case studies, client reports, web site postings and social media outlets including Facebook and
Twitter. The research output originating from Monieson Centre projects and from Monieson Centre-
affiliated faculty and students in 2010 is shown in the following chart.
12 Articles
8 Conference Papers/Abstracts
13 Conference Presentations
5 Books/Chapters4 Reports
1 PhD Thesis in Progress
11 Knowledge Impact in Society
Project Publications
18 Queen's MBA Case Studies
11
Publications
Barrett, M., E. Oborn, A. Komporozos-Athanasiou. Boundary object use in cross-cultural software
development teams. Human Relations, pp. 1-23, May 2010.
Caldwell, W., J. Ball, Y. Chan, J. Dixon, H. Flaming, S. Ainley, S. Thomson. Key research interests in rural
Ontario. Ontario Professional Planners Institute Journal, Nov. – Dec. 2010 (Volume 25, No. 6, p. 12).
Jenkin, T., J. Webster, L. McShane. An agenda for ‘green’ information technology and systems research.
Information and Organization (in press).
Jenkin, T., L. McShane, J. Webster. Green information technologies and systems in organizations:
Employees’ perceptions of the state of practice. Business and Society, Special Issue on Corporate Social
Responsibility and Environmental Sustainability, 2010.
Jenkin, T., Y. Chan. IS project alignment: A process perspective. Journal of Information Technology, 25
(1), pp. 35-55, 2010.
Knutsen, W. Why can’t nonprofits run like government? The clash between new public management and
nonprofit organizations (under review).
Knutsen, W. L., Y. Chan. Beyond volunteering: “Circumstantial volunteering” In nonprofit organizations
(under review).
Komporozos-Athanasiou, A., M. Barrett, E. Oborn, Y. Chan. Policy-making as a struggle for meaning:
Disentangling knowledge translation across international health contexts. Knowledge Management
Research & Practice (under review).
Massey, J., S. Field, K. Aurthers, Y. Chan. The impact of town-gown relations on local economic
development in small and medium sized cities. Journal of Student Affairs Research and Practice (under
review).
Massey, J., Y. Chan, S. Field, P. Smith. The role of career services in facilitating local economic growth –
Opening doors to students’ understanding of local opportunities. Canadian Journal of Career
Development, 2011.
McKeen, J., H. Smith, S. Singh. Creating the KM mindset. Knowledge Management Research and
Practice, 8 (2), pp. 112-120, 2010.
McKeen, J., H. Smith, S. Singh. Creating a knowledge strategy for your organization. Knowledge
Management Research and Practice, July 2010.
Conference Proceedings
Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Exploring the culture of customer service with health
professionals in a public hospital. Abstract for the Ontario Physiotherapy Conference, Toronto, ON,
March 2010.
12
Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Considering the culture of customer service in a public
hospital. Abstract for the CIHR Student Health Research Forum, Winnipeg, MB. Poster presentation and
competition, June 2010.
Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Considering the culture of customer service in the public
health sector. Abstract for the Canadian Physiotherapy Association Congress, Newfoundland, July 2010.
Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Considering the culture of customer service in the public
health sector. Poster for the Rehabilitation Science Research Poster Day, Queen’s University, Kingston,
ON, December 2010.
Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Considering the culture of customer service in a public
hospital. Abstract for the Interprofessional Education Conference, Toronto, ON, January 2011.
Brander, R., M. Paterson, Y. Chan, M. Ruffolo. Customer service: Impacting cultural change in a public
hospital. Abstract for podium presentation at the Ontario Physiotherapy Association Conference,
Ottawa, ON, April 2011.
Cram, A., K. Brohman. Beyond modes: A new typology of ISD control. In the Proceedings of the Thirty-
First International Conference on Information Systems (ICIS), St. Louis, MO, 2010.
Massey, J., P. Smith, Y. Chan, S. Field. The role of career services in facilitating local economic growth –
Opening doors to students’ understanding of local opportunities. National Conference of the Canadian
Association of Career Educators & Employers, Halifax, NS, June 2010. Recipient of the Rob Shea
Research Award.
Presentations
Chan, Y., C, Desjardins, J. Dixon, H. Flaming. Rural economic development priorities: Research making a
difference. Rural Ontario Municipal Association Conference, Toronto, ON, February 2010.
Chan, Y. Economic development in rural communities. Keynote presentation. U-Links Celebration of
Research in Haliburton County, ON, March 2010.
Chan. Y. The role of universities in a knowledge-based economy. Invited presentation at Focus 2010 –
Are You Ready for a Booming Economy? The Capital Corridor, Alexandria Bay, NY, June 2010.
Chan, Y. Introduction to The Monieson Centre. Presentation to the Retired Executives Living in Kingston
- RELIKs, Kingston, ON, June 2010.
Chan, Y., D. Taylor. Rural community sustainability. Taking the Next Steps Conference, Camrose, AB,
October 2010.
Chan, Y., J. Dixon. Eastern Ontario Economic Development Research. Eastern Ontario Community
Futures Development Corporation Network Inc. Regional Meeting, Calabogie, ON, October 2010.
13
Chan, Y. University-community knowledge mobilization partnerships. Innovation 2010, Ottawa, ON,
December 2010.
Cram, A., K. Brohman. Aligning organizational values in systems development projects: An empirical
study. Forty-fourth Hawaii International Conference on System Sciences (HICSS), Kauai, HI, 2011.
Dixon, J. Knowledge-based economy, policy and legislation. Eastern Ontario Wardens' Caucus Economic
Summit, Kingston, ON, June 2010.
Dixon, J. Rural economic development priorities: Research making a difference. Ontario East Economic
Development Commission Workshop, Napanee, ON, June 2010.
Erickson, S. Incorporating social responsibility into the business curriculum. Faculty of Management,
University of Lethbridge, Lethbridge, AB, November, 2010.
Knutsen, W. Enterprising nonprofits and managing the double-bottom line. Knowledge Impact in Society
(KIS) Showcase - New Horizons in Rural Economic Development. The Monieson Centre, Queen’s School
of Business, Kingston, ON, April 2011.
Mitchell, A., Y. Chan, J. Dixon, B. Millard. Partnering with educational institutions. Ontario East Municipal
Conference, Kingston, ON, September 2010.
Books/Chapters
Barrett, M., E. Oborn, A. Komporozos-Athanasiou, Y. Chan. In H Dickinson and R Mannion (eds.)
Healthcare Policy Development in the UK and Canada. Palgrave Macmillan, 2011.
Blay-Palmer, A. (editor). Imagining sustainable food systems. Ashgate Publishing, Aldershot, 2010.
Blay-Palmer, A. 2010. Food systems and the city. In T. Bunting , P. Filion and R. Walker (eds.) Canadian
Cities in Transition. Oxford University Press, Toronto, 2010.
Blay-Palmer, A. 2010. Imagining sustainable food systems. In A. Blay-Palmer (ed.) Imagining sustainable
food systems. Ashgate Publishing, Aldershot, 2010.
Blay-Palmer, A., M. Koc. The path to regenerative food systems. In A. Blay-Palmer (ed.) Imagining
sustainable food systems. Ashgate Publishing, Aldershot, 2010.
Reports
Benecki L., J. Andrew, Y. Chan. North Hastings Living and Wellness Centre Research Project - Final
Report. The Monieson Centre, December 2010.
Caldwell, W., J. Ball, Y. Chan, J. Dixon, H. Flaming, S. Ainley, S. Thomson. Identifying Rural Research
Priorities – Final Report. The Monieson Centre, April 2010.
Chan, Y., J. Mann, R. Sabherwal, S. Mufti. Report on the Community Engagement Process –
Northumberland Hills Hospital. The Monieson Centre, April 2010.
14
Knutsen, W., Y. Chan. Examining the Current Operation and Feasibility of Social Enterprise: A
Confidential Report for The Prince Edward County Community Care for Seniors Association. The
Monieson Centre, December 2010.
PhD Thesis in Progress
Brander, R. “Care and service relations for health: A critical ethnography”.
Other Research Outputs
Knowledge Impact in Society Project Outputs
Knowledge Synthesis
Creating Value‐Added Products from Natural Resources Martin Pyle January 2010
Queen’s Business Consulting Reports
Company Description
Algonquin Timber Frames, Deep River Analyzed this small business' processes to help maximize profitability and develop new revenue streams
Enchanted Woods Fine Furniture, Madoc
Developed streamlined operations processes and marketing strategies for this custom furniture builder
Haliburton County Tourism, Haliburton Created a framework for the County to assess and analyze the impact of tourism on the local economy
Hastings County Movie Theatre Feasibility Study, Bancroft
Developed a feasibility study and business plan to attract potential investors to develop a new movie theatre
Hastings County Brewery Plan Assessed local capacity for a microbrewery cluster to attract potential investors to the region
Holiday Manor Fishing Lodge, Battersea Helped this tourism-based business identify a new target market and recommended a complementary marketing mix
Levac Apiaries/Glengarry Beehive, Green Valley
Developed new marketing strategies for this innovative farm and retailer
Limerick Lake Lodge, Gilmour
Developed a marketing plan for this tourism business
Perth Downtown Revitalization Committee, Perth
Worked with this town group to identify gaps in their downtown commercial area and recommend businesses to target in recruitment promotions
Wolfe Island Community Rink, Marysville
Developed a business plan for converting an outdoor community ice rink into a year-round indoor facility
Queen’s MBA Case Studies
Beau's All Natural Brewery
Braids & Laces
Cabinetree
Continental Conveyor
Cruickshank Construction
Deslaurier Custom Cabinets
Direct Pellet Industries
15
Fellini Fine Wines
Fifth Town Artisan Cheese Company
Green Beaver
Greenfields Services
GT Machining
Northern Cables Inc.
Pastway Planing
Research Castings International
Tri-Hawk Dental Burs
Universal Fan & Blower
Wild Wing
16
Outreach – Bridging Research and Practice
Introduction Conferences, lectures and seminars hosted by The Monieson Centre attracted more than 260 people
from outside the academic community in 2010 – many of them attending multiple events. Many who
could not come in person, linked in through videoconferences. Many others logged on to the Monieson
Centre web site to view videos of our presentations. The academic community – faculty, students at the
graduate and undergraduate levels, and staff – also found value at The Monieson Centre. University and
community representatives who attended Monieson Centre events are listed in Appendix 1.
2010 Conferences The Monieson Centre hosted two major conferences and a doctoral consortium in 2010.
Knowledge Impact in Society (KIS) Showcase Robert Sutherland Hall, Queen’s University April 23, 2010 On April 23, 2010, the second annual KIS Showcase offered an
engaging day of learning and discussion around Eastern
Ontario's economic development priorities. The day
highlighted the region's pressing economic development
issues and research needs, allowing for interaction among
more than 150 leading academics, community leaders, and
local businesspeople. Please see Appendix 2 for more 2010
KIS Showcase details.
54 Queen's School of
Business Faculty
27 Queen's Faculty
1 Queen's University
Postdoctoral Fellow
10 Other University
Faculty
19 Other Queen's Staff
48 Queen's School of Business Graduate Students
7 Queen's School of Business
Undergraduate Students
29 Other Queen's University Students
19 Students and Research
Personnel from Other Academic
Institutions
17
2010 Organization Learning, Knowledge, and Capabilities (OLKC) Conference - Doctoral Consortium Northeastern University, Boston, Massachusetts, US June 3-4, 2010 Monieson Centre Director, Dr. Yolande Chan chaired the Doctoral Consortium held in conjunction with
the annual OLKC conference. The consortium allowed nine doctoral candidates specializing in
Knowledge Management to receive learned perspectives on their theses from five distinguished
international scholars. Please see Appendix 3 for the Doctoral Consortium participants.
Fostering Entrepreneurship in the Creative Economy Conference Robert Sutherland Hall, Queen's University November 19, 2010 Creative economic activities comprising professional contributions such
as art, advertising, design, film, publishing, education, R&D, software
and media have the potential to contribute to the vitality of 21st
century rural Canadian communities. This innovative and interactive
conference provided 80 academics, business community
representatives and economic developers with opportunities to debate
ideas, examine theory, present research findings and exchange
experiences in order to emerge with a refined understanding of the
rural creative economy. Please see Appendix 4 for more conference
details.
2011 Conferences The Monieson Centre continues its focus on rural economic and social development and the creative
economy with two planned conferences in 2011.
Knowledge Impact in Society (KIS) Showcase BMO Financial Group Atrium, Goodes Hall Queen’s University April 12, 2011 The third and final Knowledge Impact in Society Showcase in April will focus on new horizons in rural
economic development, highlighting faculty research and small business projects conducted by over 120
MBA, BComm and MSc students through the Centre in 2010. This day of learning and discussion will
celebrate the many successes of this research partnership between The Monieson Centre and the
communities of rural Eastern Ontario. Included in the program will be examples of rural business best
practices, discussion of the future of rural entrepreneurialism, and lessons learned in building university-
community partnerships. Please see Appendix 5 for more conference details.
18
“The Creative Rural Economy: From Theory to Practice” Conference Queen’s University, Kingston & Prince Edward County (various venues) Tuesday, June 14 - 16, 2011
This three-day conference will include international keynote speakers and panels on creative rural
economy sector analysis, stimulating the creative rural economy through education and
commercialization, clustering and regional economic development principles, and defining the roles for
government in the creative rural economy. Participants will contribute to a World Café, participate in a
Pecha Kucha event and experience creative enterprise first hand with the opportunity to tour four
creative rural economy businesses in Prince Edward County. Please see Appendix 6 for more conference
details.
2010 Lectures Distinguished Fulbright Lecture “The Strategy of Knowledge: Development vs. Protection” Dr. Scott Erickson September 13, 2010 Dr. Erickson’s lecture focused on a Strategic
Protection Factor framework that was created to
identify, categorize, and evaluate a firm’s
competitive situation. The framework is
designed to help managers make strategic
decisions concerning the level of knowledge
development and knowledge protection
necessary to effectively compete. More than 30
faculty members, graduate students and
members of the business community attended
the lecture. Please see Appendix 7 for more
information.
19
QSB-PELA Business Plan Competition Dragon’s Lecture Mr. Robert Herjavec, CEO & Founder, The Herjavec Group November 10. 2010
It was standing room only in the BMO Financial Group Atrium in Goodes Hall on Wednesday, November
10th. People also lined up outside hoping to get in as one of CBC television’s Dragons’ Den judges made
Queen’s School of Business his own personal den. At the QSB-PELA CFDC Business Plan Competition
Dragon’s Lecture, prominent businessman Robert Herjavec shared his experiences of life as an
entrepreneur and his journey to become the success he is today. The Dragon’s Lecture was part of a half
million dollar business plan competition launched by Queen’s School of Business (QSB) and the Prince
Edward/Lennox and Addington Community Futures Development Corporation (PELA CFDC) and co-
ordinated by The Monieson Centre.
Twenty years ago, while waiting tables at an upscale Toronto restaurant, Herjavec launched BRAK
systems, his first technology company. It soon became Canada's top provider of Internet security
software worth a reported $100 million. Ten years ago, Herjavec sold his company to AT&T, and then
helped negotiate the sale of another technology company to Nokia for $225 million. Today, he heads
The Herjavec Group, listed as one of Canada's leading and fastest growing IT security and infrastructure
integration firms. Herjavec is also a successful author, having recently published Driven: How to Succeed
in Business and Life.
20
Seminars
Creative Economy Seminar Series
The Monieson Centre hosted a series of five Winter 2010 seminars focusing on strategic aspects of the
creative economy in rural Eastern Ontario. The series examined the transformation in Ontario’s
economy as businesses increasingly use talent and technology to complete, and rely less on physical and
routine tasks.
Speakers at the seminars brought vast knowledge of, and experience with, the rural creative economy.
They included researchers from Queen’s School of Business, other Queen’s departments, and prominent
Ontario research institutes. Policy makers from the provincial government added their insights, and rural
economic development practitioners explored local benefits of the creative economy. Each seminar
attracted academic researchers, graduate students and a wide variety of business and community
leaders, with participants often filling every seat available. The seminars were also videoconferenced to
locations including Toronto, Guelph, Ottawa, and Timmins. The series included:
“The creative economy: Fact and fiction” Dr. Betsy Donald – Queen's University January 26, 2010 "The rural creative economy: Issues and challenges" Dr. Kevin Stolarick, Research Director – The Martin Prosperity Institute, Joseph L. Rotman School of Management, University of Toronto February 16, 2010 “The creative economy in Ontario: A Prince Edward County case example”. Dan Taylor – Prince Edward County Economic Development, Dr. Greg Spencer – Munk Centre March 23, 2010 “The creative economy: Rural Canada policy implications” Emily Boylan (Policy Advisor), Ann-Marie Kelleher (Economic Development Consultant), Karla Uliana (Manager) – Ontario Ministry of Agriculture, Food and Rural Affairs; Galen Kennedy (Senior Policy Advisor) – Ministry of Research and Innovation; Alida Stevenson (Policy Advisor) – Ministry of Tourism and Culture and Stellina Williams (Manager of Strategic Policy and Programs) – Ministry of Economic Development and Trade April 27, 2010 “The rural creative economy: Agenda for research” Dr. Yolande Chan – Queen's School of Business, Craig Desjardins – Prince Edward/Lennox & Addington CFDC, Dr. Betsy Donald - Queen's University and Dr. Kevin Stolarick – Martin Prosperity Institute May 25, 2010
Please see Appendix 8 for more details about the Creative Economy Seminars.
21
2010 Monieson Ideas Seminar Series
Building on the successful public seminar series on the creative economy, The Monieson Centre
launched a new series in fall 2010 aimed at getting encouraging academic, business and community
leaders to think creatively about new business opportunities. Called Monieson Ideas, these seminars
addressed a broad range of subjects including rural broadband, medical technologies, energy
alternatives, international development, and cultural tourism. Each seminar featured researchers from
Queen’s School of Business and other Queen’s departments, business experts, and community leaders.
Following brief remarks from the panel members, the floor was opened for a wide-ranging discussion on
what works, what does not and why. The fall seminars included:
“Rural Broadband - The Pipe Stops Here“ Mr. David Fell, CEO Eastern Ontario Regional Network; Dr. Hossam Hassanein, School of Computing, Queen's University; Mr. Mark Henry, Fields on West Lake; Dr. John Pliniussen, Queen's School of Business, Queen's University; Ms. Kathy Wood, Natural Capital Resources Inc. October 27, 2010
“Energy Alternatives” Mr. Brian Burt, Burt's Greenhouses; Professor Dave Mody, Chemical Engineering, Queen's University; Professor Steven Moore, Queen's School of Business, Queen's University; Dr. Andrew Pollard, Director, Sustainable Bioeconomy Centre, Queen's University; Mr. Steve Sottile, Utilities Kingston⁄Board Member SWITCH November 10, 2010
“Green Entrepreneurship” Ms. Julia Bryan, MyFarm; Dr. Joshua Pearce, Dept Mechanical & Materials Eng, Queen's University; Mr. George Scott, Scott Environmental Group Ltd; Dr. Jane Webster, Queen's School of Business, Queen's University; Ms. Anne Marie Young, Frontenac County December 8, 2010
2011 Monieson Ideas Seminar Series
The Monieson Ideas Seminar Series continue in January 2011 with the following seminars:
“Medical Innovation - From the Bench to a Business” Dr. Elspeth Murray, Queen's School of Business, Queen's University; Dr. John Rudan, Professor and Head of Department of Surgery, KGH; Dr. Stephen Scott, Department of Anatomy and Cell Biology, Queen's University; Mr. Paul St. John, President and CEO, iGO Technologies and Ms. Anne Vivian-Scott, PARTEQ ⁄ President & CEO of BKIN Technologies Ltd. January 19, 2011
“Arts and Culture–Increasing Regional Marketability” Ms. Janet Brooke, Director, Agnes Etherington Art Centre; Dr. John Burge, Dept. of Music, Queen’s University; Mr. Dan Taylor, Prince Edward County Economic Development Officer; Prof. Greg Wanless, Drama Department, Queen’s University⁄Artistic Director & General Manager, Thousand Islands Playhouse and Professor Ken Wong, Queen’s School of Business, Queen’s University February 15, 2011
22
“Social Leadership in Research and Business” Ms. Mary Beshai, Chair, Niagara Orthopaedics Worldwide; Dr. Tim Bryant, Dept. of Mechanical and Materials Engineering, Queen’s University; Dr. Tina Dacin, Queen’s School of Business, Queen’s University; Ms. Djenana Jalovcic, International Centre for the Advancement of Community-Based Rehabilitation, Queen's University and Mr. Robert Laporte, Neutopia Ecosolutions Inc. April 27, 2011
“Research and Policy – Turning Ideas into Action” Mr. Craig Desjardins, Executive Director, PELA CFDC & Director, Prince Edward⁄Lennox and Addington Institute on Rural Development; Prof. Shai Dubey, Director, Queen’s MBA Program & Director, Master in Global Management Program, Queen’s School of Business; Dr. Peter Harrison, Director, School of Policy Studies, Queen’s University; Ms. Petra C. Kassun-Mutch, Fifth Town Cheese and Ms. Bonnie O'Neill, Team Lead, Eastern Ontario Development Fund Program, Ontario Ministry of Economic Development and Trade May 12, 2011
Please see Appendix 9 for abstracts of each of these seminars.
Knowledge Exchange Seminars
"Intellectual Capital" Dr. Scott Erickson, Fulbright Scholar Wednesday, September 22, 2010 Faculty and graduate students from Queen’s School of Business and other departments joined business
and community leaders to learn about Intellectual Capital and Competitive Intelligence. The
presentation explored the categorization of knowledge assets. It also covered similarities and
differences between Knowledge Management and Competitive Intelligence, including how the fields can
inform each other for better research and practice.
The Knowledge Exchange Seminars continue in 2011.
“Rural Economic Futures – How Rural Areas Can Punch Above their Economic Weight – A UK Perspective” Rob Hindle, Rural Innovation March 21, 2011 Faculty members, graduate students and business and
community leaders will learn about the United Kingdom’s
solutions to rural challenges such as keeping young people in
the community, slow broadband speeds, and a shortage of
skilled labour. The session will be led by Rob Hindle, a rural
development practitioner in the UK and an expert on
sustainable rural communities, and rural economies.
Please see Appendix 10 for more details about both Knowledge Exchange Seminars.
23
QSB-PELA Business Plan Competition In 2010, The Monieson Centre, Queen’s School of Business and the Prince Edward/Lennox and
Addington Community Futures Development Corporation (PELA CFDC) launched a business plan
competition that rewarded several budding entrepreneurs with nearly half a million dollars in business
loans.
Teams submitted their ideas for starting a business in either Prince Edward County or Lennox and
Addington. The top three teams each received $150,000 interest-free loans to implement their plan.
The competition was open to all faculty, staff and students from across Queen’s. Each team had to
include one Queen’s student, because the competition was intended to provide job creation
opportunities for youth.
Another main objective of the
competition was to boost the
economies of the two partner
counties. The business loans were
made possible because of a
successful application to the
Community Adjustment Fund,
which was established as part of
Canada’s economic stimulus plan.
In March 2011, the top six teams
went before a panel of
entrepreneurs, faculty, and
community representatives to
present their business plans.
All three winners presented business ideas that tap into Prince Edward and Lennox & Addington
Counties’ growing reputation as rural hubs for creativity and innovation. The winning business ideas
were:
Cibo Systems, led by MBA graduates Ricky Chandarana, Simon Hamilton and Chris Sinkinson,
which will develop a restaurant management system utilizing tablet computers like Apple’s iPad
and Samsung’s Galaxy.
Foodscrooge.com, founded by AMBA graduate Tim Ray, which will bring the on-line group-
buying phenomenon to the grocery industry.
Envirolytics, based on the research of Mechanical and Materials Engineering student Patrick
Leslie, which will develop a smartphone app which will provide custom solutions for improving
home energy efficiency.
24
Media The Monieson Centre and the researchers, students and community leaders with whom we work are regularly recognized beyond our own circles. In 2010, Centre representatives were:
Featured in “Connecting Students and Graduates with Kingston Employers,” Queen’s News Centre, January 27, 2011.
Interviewed by Mark Kerr in “Lectures to Examine Impact of Creative Economy on Eastern Ontario,” Kingston EMC News, January 28, 2010, pages 10 and 24.
Featured by Heather Denise in “Queen’s University Connects Students with Local Employers,” Kingston Herald, January 28, 2011.
Discussed in “SSHRC Funding given to Five Professors, Almost 100 Students,” Queen’s News Centre, September 3, 2010.
Discussed in “Five Queen’s Professors & Almost 100 Students Awarded Funds,” Kingston Herald, September 8, 2010.
Interviewed by Don Alexander on WPBS-TV Live, Watertown, USA, September 8, 2010.
Quoted by Joyce Cassin in “NHH Process gets Good Reviews,” Northumberland Today, September 9, 2010.
Featured in an article on the QSB - PELA CFDC Business Plan Competition, “Unique Opportunity for Young Entrepreneurs will Boost Local Economies,” Queen’s News Centre, October 18, 2010.
Featured in an article on the QSB - PELA CFDC Business Plan Competition, “Project Offers $150,000 Interest-Free Loans,” The Kingston Whig-Standard, October 19, 2010, page 3.
Featured in an article on the QSB - PELA CFDC Business Plan Competition, “Enter the Dragon’s Den,” The Journal, Queen’s University, November 9, 2010, page 4.
Featured in "Face Time Reaps Big Rewards," The Globe & Mail, Dec. 8, 2010.
Articles about Monieson Centre-related events and projects also appeared in the following:
Chan, Yolande E., and Jeff A. Dixon. “Investing in a Creative Economy.” The Financial Post, February 2, 2010, page FP7, accompanied by an online chat with readers.
"Bounty in the County," Kingston Whig-Standard, March 26, 2010.
"Creative Economy Helping Area Grow," Belleville Intelligencer, March 27, 2010.
"Is Frontenac Islands Ready to Face Big Decisions?" Frontenac EMC, August 26, 2010 .
Caldwell, Wayne, Jennifer Ball, Yolande Chan, Jeff Dixon, Harold Flaming, Suzanne Ainley, and Sarah Thomson. "Key Research Interests in Rural Ontario." OPPI Newsletter, November 2010.
25
Promoting Academic Excellence The Monieson Centre takes prides in its contributions to academic excellence.
The Centre was pleased to respond to
Principal Woolf’s paper on the Academic
Planning Process, “Where Next?”. The
Centre’s submission is found as Appendix
12. In addition, Monieson Centre Director,
Dr. Yolande Chan was invited to be a
member of the Academic Writing Team that
provided a report to Senate, responding to
the Principal’s paper. The report included
five sections that presented several goals for
the University with related recommendations.
Scholarships The Monieson Centre appreciates the importance of academic achievement, and is pleased to support
the D.D. Monieson Undergraduate Scholarship, the D.D. Monieson Graduate Business Scholarship, and
the D.D. Monieson Doctoral Fellowship.
The D.D. Monieson Undergraduate Scholarship - $1,720 2010 Recipient: Michael Man Established in honour of Professor Emeritus D.D. Monieson to encourage the development of academic
breadth and liberalism in the education of Commerce students at Queen's University. Awarded to a
graduating student who combines high academic standing with significant achievement in the liberal,
fine, or performing arts.
D.D. Monieson MBA Scholarship - Value: Varies. 2010 Recipients: Chetan Channa, Christopher Yang, Antonio Roig Sanchez, Myron Johnson, Nitin Kumar Khandelwar, Sooyeon Ahn, Priya Pandian Established in October 2006 in honour of Professor Emeritus D.D. Monieson, to encourage the
application of technology to solving business problems. Awarded to a graduating student team (or
teams) in the MBA Program in the School of Business at Queen's University, which has embraced the
team-learning model and applied the management tools and skills to become a peer exemplar. Each
student may nominate one team, excluding his/her own, to be a recipient of the award. The MBA
Director and the Assistant Director also get one vote each. In the event of a tie, the decision will be
made by the Awards Committee of the MBA Program.
The D.D. Monieson Graduate Business Scholarship - $2,600 2010 Recipient: Christie Hayne, PhD Candidate Established in November 2003 in honour of Professor Emeritus D.D. Monieson. Awarded on the basis of
academic excellence to a student at the beginning of his/her Ph.D. in Management at Queen’s
University, who graduated in the previous term from the M.Sc. in Management program in the School of
Business at Queen’s University.
26
The D.D. Monieson Doctoral Fellowship - $5,000 2010 Recipient: Jacqueline Corbett, PhD Candidate Established in honour of Professor Emeritus D.D. Monieson. Post-comprehensive examination Ph.D.
students in the School of Business are eligible for this award, and students must be nominated by their
thesis supervisors. The award is based on high academic standing and a thesis topic of significant
interest in the study of knowledge-based enterprises. This award is adjudicated by the Chair of the Ph.D.
program in consultation with the Director of The Monieson Centre. The award may not be given in any
year if there is no suitable candidate.
Graduate Student Workshops In May 2010, The Monieson Centre, in partnership with the Queen’s School of Business PhD-MSc Office,
held a three-day workshop entitled, “The Study of Business and Knowledge”.
Overview: The 21st century has brought with it many innovations in business. An important
development has been competition based on knowledge capital resulting from the expertise related to
individuals, teams, organizational units and computer-based systems. Topics such as governance,
corporate reporting, culture, human resource management, systems development and economics are
being studied from a “knowledge” perspective. The goal of this workshop was to foster an
understanding of knowledge-based enterprises and the knowledge economy, and to equip Queen’s
graduate students to do research on knowledge - the essence of business today and in the future.
Intended Workshop Outcomes: After the successful completion of the workshop, students were expected to:
Be able to discuss knowledge, the knowledge-based enterprise and the knowledge economy
Understand how these concepts are being studied at Queen’s School of Business in general and within their own disciplines in particular
Be exposed to a range of theories and methods being used to study of knowledge in organizations and the economy
Be equipped to develop their own approaches to the study of knowledge
Topics and faculty for workshop included:
Knowledge - Dr. Rajiv Sabherwal, Fulbright Scholar
Knowledge-based Enterprises and the Knowledge Economy - Dr. Yolande Chan, Queen’s School of Business
The Creative Economy - Dr. Betsy Donald, Queen’s Department of Geography
Organizational Behaviour & Knowledge - Dr. Jana Raver, Queen’s School of Business
Management Information Systems & Knowledge - Dr. Rajiv Sabherwal, Fulbright Scholar
Managerial Economics & Knowledge - Dr. Jean de Bettignies, Queen’s School of Business
Finance & Knowledge - Dr. Lew Johnson, Yi Ding and Xin Zhang, Queen’s School of Business
Accounting & Knowledge - Dr. Mike Welker and Christie Hayne, Queen’s School of Business
Management Science & Knowledge - Dr. Chialin Chen, Queen’s School of Business
Marketing & Knowledge - Dr. Jay Handelman, Queen’s School of Business
Strategy & Knowledge - Dr. Goce Andrevski, Queen’s School of Business
27
The success of the 2010 workshop prompted The Monieson Centre and Queen’s School of Business PhD-MSc Office to once again offer the workshop in May 2011. Scheduled topics and faculty are:
Knowledge - Dr. Scott Erickson, Fulbright Scholar, Ithaca College
Knowledge-based Enterprises and the Knowledge Economy - Dr. Yolande Chan, The Monieson Centre
Knowledge: Creating Advantage in the Next Economy - Dr. Helen Rothberg, Marist College
Organizational Behaviour & Knowledge - Dr. Jana Raver, Queen’s School of Business
Management Information Systems & Knowledge - Dr. Jay Liebowitz, Orkand Endowed Chair in Management and Technology
Managerial Economics & Knowledge - Dr. Jean de Bettignies, Queen’s School of Business
Finance & Knowledge - Dr. Louis Gagnon and Dr. Fatmz Sonmez, Queen’s School of Business
Accounting & Knowledge - Dr. Mike Welker, Queen’s School of Business
Management Science & Knowledge - Dr. Arcan Nalca, Queen’s School of Business
Marketing & Knowledge - Dr. Jay Handelman, Queen’s School of Business
Strategy & Knowledge - Dr. Goce Andrevski, Queen’s School of Business
Entrepreneurship and Knowledge - Dr. Kelley Packalen, Queen’s School of Business
Undergraduate Opportunities Undergraduate students at Queen’s School of Business have a number of opportunities to increase their
knowledge through The Monieson Centre. They are frequently employed as summer research assistants
on various Monieson Centre projects. Through Queen’s Business Consulting, upper year students offer
advice to small businesses as part of the Centre’s Knowledge Impact in Society project. Undergraduates
are also employed to assist at conferences and videotape presentations.
Links with Other Institutions There are many forms of inter-university collaborations at The Monieson Centre. Researchers from
various universities and centres, both nationally and internationally, are active in Monieson Centre
research projects. The Centre also enjoys the support and collaboration of its Research Fellows who are
recognized for their leadership in the study of knowledge-based enterprises, support for the initiatives
of the Centre, and ability to engage significant groups of stakeholders.
Complementing the Research Fellows is the Fulbright Chair. In 2003, Queen’s School of Business secured
the first Fulbright Senior Scholar Chair for a business school in Canada. This was also the first Fulbright
Chair to be awarded to Queen's University in any discipline. Through the Fulbright program, a
distinguished American scholar spends between four and nine months at Queen's School of Business.
The Research Chair is sponsored by The Monieson Centre to conduct research on knowledge
management and works with faculty and students on studies of mutual interest.
28
Fulbright Scholars
Dr. Rajiv Sabherwal – Winter 2010 Dr. Rajiv Sabherwal, received his Ph.D. in Business Administration from
the University of Pittsburgh in 1989, a Post Graduate Diploma in
Management from the Indian Institute of Management, Calcutta, and a
Bachelor of Engineering from Bhopal University, India, and is currently
the University of Missouri System Curators’ Professor, Emery C. Turner
Professor of Information Systems, and Director of the Ph.D. Program in
Business Administration at the University of Missouri, St. Louis. He has
previously taught at Florida State University (1999-2000) and Florida
International University (1988-1999). He served as a visiting professor at
National University of Singapore in 2004.
Dr. Sabherwal was inducted as a Fellow of the Association for information Systems (AIS) in December
2008. He is currently Senior Editor for a special issue of Information Systems Research, and has
previously served as Senior Editor for MIS Quarterly and Department Editor for IEEE Transactions on
Engineering Management. He has co-authored a textbook on knowledge management and is co-
authoring a textbook on business intelligence. Dr. Sabherwal is a member of AIS, Academy of
Management, IEEE, and INFORMS.
Dr. G. Scott Erickson – Fall 2010 Scott Erickson received his Ph.D. from Lehigh University, his B.A. from
Haverford College, and holds Masters degrees from Thunderbird and
Southern Methodist University, and is Professor of Marketing in the
School of Business at Ithaca College, NY. He has served as both
department chair and interim associate dean at Ithaca.
Dr. Erickson has published widely on the strategic management of
knowledge assets. With co-author Helen N. Rothberg, he was one of
the first to attempt to link knowledge management with competitive
intelligence, providing new insights into both fields. The concept that
knowledge assets not only need to be developed but also protected
was a core concept of the book, From Knowledge to Intelligence:
Creating Competitive Advantage in the Next Economy, published in
2005.
Research Scholars
The Monieson Centre collaborates with outstanding Canadian and international scholars. Research
Fellows provide input on the Centre's research projects and are invited annually to provide a
distinguished lecture in person or via videoconference at Queen's University. Other distinguished
scholars collaborate with the Centre in ways that provide mutual benefit (e.g., the development of joint
research proposals). Research Fellows and Scholars currently affiliated with the Centre include:
29
Research Fellows
Dr. Maryam Alavi, Emory University, USA
Dr. Robert Greenwood, The Leslie Harris Centre, Memorial University, Canada
Dr. John Henderson, Boston University, USA
Dr. J.C. Spender, Emeritus Professor, USA
Dr. Michael Zack, Northeastern University, USA
Other Distinguished Scholars
Dr. Benoit Aubert, HEC and CIRANO, Canada
Dr. Michael Barrett, Cambridge University, UK
Mr. Rob Hindle, Rural Innovation, Lancashire UK
Dr. Tom Housel, Naval Postgraduate School, USA
Mr. Peter Levesque, Principal, Knowledge Mobilization Works, Canada
Dr. Jay Liebowitz, University of Maryland University College, USA
Dr. Eivor Oborn, Royal Holloway, University of London, UK
30
About The Monieson Centre
The Monieson Centre was established in November 1998 at Queen's University within Queen's School of
Business with generous funding from Melvin R. Goodes (former Chairman and CEO of Warner-Lambert),
to serve as a bridge between the University and its community. It is named after Emeritus Professor of
Marketing, Dr. Danny Monieson, who inspired Queen’s students and transformed their careers. The
Centre has an applied focus. Our motto is “transforming business in the knowledge economy”. Across
campus, faculty, students and staff collaborate in Monieson Centre projects to study complex problems
and conduct interdisciplinary research. In our studies, we partner and build strong relations with
businesses, not-for-profit organizations, and federal, provincial, municipal, and local government
agencies.
31
Honours Dr. Chan is an advisor to the Board of Directors of the Rural Ontario Institute. The Rural Ontario Institute
(ROI) is a catalyst for dialogue, collaboration and action on issues facing rural Ontario and delivers
leadership training and development to ensure that rural areas contribute to a healthy vibrant Ontario.
ROI secures and communicates ground intelligence on rural issues, and informs decision makers on rural
issues. ROI’s current key areas of focus include leadership, rural environment, rural health and
community economic development.
Dr. Chan is an invited member of the recently formed Eastern Ontario Advisory Panel. The panel aims to achieve collaboration in:
Building on Eastern Ontario's assets,
Encouraging new enterprises,
Retaining and growing existing businesses,
Attracting more investment,
Increasing employment and income,
Increasing the tax base' for Eastern Ontario municipalities, and
Providing input into government processes, policies and projects.
Dr. Chan is a member of the recently created Virtual Intelligence Business East (VIBE) Advisory
Committee. VIBE‘s mandate will include gathering information and statistical data relevant to the
knowledge economy and the interests of the Eastern Ontario business community, local governments,
and residents. Some of the key elements of VIBE will include timely economic information to business
and industry, potential investors, and municipal governments for economic and business development,
and timely socio-cultural information to not-for-profits and institutions engaged in community
development. This will allow these groups to plan for and generate prosperity within their organizations
and constituencies throughout Eastern Ontario.
Staffing A small team of professionals manages and oversees all aspects of The Monieson Centre program. The
team is led by the Director, who manages the Centre and assumes responsibility for all of the Centre’s
activities.
Director – Dr. Yolande E. Chan (on sabbatical July 2011 – June 2012) Dr. Yolande Chan is a Professor & E. Marie Shantz Research Fellow in MIS. She was appointed Director of
The Monieson Centre in July 2006. Under Dr. Chan’s leadership, Centre activities include projects with
researchers both at and beyond Queen’s and with companion research centres based locally and
internationally. The Centre undertake projects with industry and government, with a focus on
innovation in the private sector, rural economic development, and improvements in healthcare.
Assistant Director – Jeff Dixon Jeff Dixon is a graduate of the Queen's Bachelor of Commerce program and has a broad background in
project coordination, administration and communications. Having worked in rural Eastern Ontario, he
brings a wealth of experience to the Centre and coordinates several of its Eastern Ontario initiatives.
32
Research Officer – Andrew Barrett Andrew Barrett previously served the Queen's University community in the Office of Research Services
where he held the position of Interdisciplinary and International Research Facilitator. He has a
journalism background and assists the Centre with communications, research proposals, and research
reports.
Research Administrator – Anne Beaubien Anne Beaubien previously worked at Queen's School of Business as the Research Program Assistant,
PhD/MSc/Research and has experience in research proposal submission, research ethics clearance and
the dissemination of research news. She administers the Centre's research projects, coordinating
budgets, and is the Centre's webmaster and newsletter editor.
Program and Events Coordinator - Giovanna Crocco Giovanna Crocco previously held the position of Program Coordinator at Queen's School of Business
Executive Development Centre and prior to this role worked in the Office of Research Services. She
draws on her legal training and professional experiences as she plans and coordinates the Centre's
events and programs.
2010 Research Assistants Queen's School of Business PhD Candidates
Jacqueline Corbett
Fred Davis
Russell Evans
Yan Luo
Janelle Mann
Martin Pyle
Koray Sayili Queen's Geography PhD Candidates
Heather Hall
Madelaine Jacobs
Nathaniel Lewis
Clare Wastenays
Kay Ann Williams Queen's School of Business MSc Candidates
Kevin Majkut
Kanishka Panchal
Andrew Smith
Farzam Taham Queen's School of Business MSc Graduates
Farnoosh Khodakarami
Jean Teboul
Ian Wong
33
Queen's School of Business Undergraduates
Jason Liu
Jane Wu Queen's Undergraduates
Hayley Fuller
Alexandra Magregor Queen's School of Policy Studies MIR Graduates
Tara Broere
Samantha Lightstone Other Research Assistants
Aris Komporozos-Athanasiou
Lauren Matthews
Usha Rungoo
Monieson Centre Boards The Monieson Centre is fortunate to have the support and advice of a number of practitioners and
academics from multiple disciplines who embrace the Centre's philosophy and collaborate with us to
achieve the Centre's goals.
Three formal boards are tasked with providing input, direction, and expertise in the facilitation of the
Centre's activities.
Advisory Board
Role The Advisory Board guides and supports the Director of The Monieson Centre in matters of policy
pertaining to the strategy of the Centre, and meets twice each year. Members receive appointments at
the discretion of the Director. Composition of the Board should be sufficiently diverse to provide the
Director with a broad range of opinions and expertise and to reflect a variety of organizations and
professional experience. To this end, the Board is appointed with representation from leaders within
academia, industry, and government. In addition, it includes representatives from Queen's University
beyond the School of Business. Please see Appendix 14 for the Advisory Board meeting notes.
Members Dr. Julian Barling Professor and Associate Dean - Research and PhD/MSc Programs Queen's School of Business
Ms. Ruth Cullen President, NALY Consulting Ottawa, ON
34
Dr. Betsy Donald Associate Professor - Department of Geography Queen's University
Ms. Kathryn Everest Social Software Advisor Jive Software
Dr. John Gordon Professor Emeritus Queen's School of Business
Dr. M. Lynne Markus Professor Bentley University Waltham, Massachusetts, USA
Ms. Susan Marlin Associate Vice-Principal Research Queen's University
Mr. Neil McEvoy (Chair) Healthcare Consultant Toronto, ON
Mr. Paul Muysson President Muysson Enterprises Inc. Dr. David Saunders Dean Queen's School of Business
Research Advisory Board
Role The Research Advisory Board is primarily tasked with providing input to the Director and staff of The
Monieson Centre to maintain the excellence of the Centre's research programs. The Research Advisory
Board meets up to three times a year, depending on need. The multidisciplinary board consists of at
least three Queen's School of Business faculty members who are appointed annually.
Members Dr. Julian Barling Professor and Associate Dean - Research and PhD/MSc Programs Queen's School of Business
35
Ms. Annette Lilly Associate Director Research Program Office Queen's School of Business Dr. Ted Neave Professor Emeritus – Finance Queen's School of Business Dr. Bohumir Pazderka Associate Professor - Economics Queen's School of Business Dr. Dan Thornton ICAO Professor in Accounting Queen's School of Business
Research Competition Adjudication Board
Role The Grant Application Review Board is tasked with a) adjudicating the twice-annual Monieson Centre
Research Competition for Queen's School of Business faculty members and graduate students, and b)
providing research competition and adjudication process recommendations. This multidisciplinary
board consists of at least three Queen's School of Business faculty members, a graduate student, and
the Director of The Monieson Centre. Members are appointed annually. Generally, the Review Board
meets once in each of the fall and winter terms.
Members Dr. Yolande Chan Director, The Monieson Centre Professor and E. Marie Shantz Research Fellow in MIS Queen's School of Business Dr. Jay Handelman Associate Professor - Marketing Queen's School of Business Maggie Matear PhD-MSc Representative Queen's School of Business Dr. Jeff McGill Professor - Management Science and Operations Management Queen's School of Business Dr. Bohumir Pazderka Associate Professor - Economics Queen's School of Business
36
Dr. Jana Raver (On Sabbatical) Associate Professor and E. Marie Shantz Fellow in Organizational Behaviour Queen's School of Business Dr. Steve Salterio Professor and Price-Waterhouse-Coopers/Tom O'Neill Faculty Research Fellow in Accounting Queen's School of Business
Appendix 1
37
Faculty, Student and Community Representatives Involved with The
Monieson Centre
Queen’s School of Business Faculty Jacline Abray-Nyman, Lecturer
Goce Andrevski, Assistant Professor
John Andrew, Assistant Professor
Julian Barling, Professor & Associate Dean - Research & PhD/MSc Programs
Gary Bissonette, Assistant Professor, General Business
George Boland, Assistant Professor & Associate Director - Commerce Program
Susan Brodt, Associate Professor
Kathryn Brohman, Assistant Professor
Scott Carson, Director, Queen's MBA & Professor
Yolande Chan, Professor & E. Marie Shantz Research Fellow in MIS; and Director of The Monieson Centre
Chialin Chen, Associate Professor
Tina Dacin, Professor & E. Marie Shantz Professor of Strategy & Organizational Behaviour and Director, Queen's School of Business Centre for Responsible Leadership
Jean-Etienne De Bettignies, Associate Professor & Commerce '64 Fellow of Managerial Economics
Shai Dubey, Lecturer
Thomas Elmer, Lecturer
Victor Emerson, Lecturer
Brent Gallupe, Professor & Associate Dean – Faculty
Anthony Goerzen, Associate Professor and Donald R. Sobey Professor of International Business
Shannon Goodspeed, Lecturer
John Gordon, Professor Emeritus
Jay Handelman, Associate Professor
Michael Hawes, Assistant Professor
Olena Ivus, Assistant Professor
Tracy Jenkin, Assistant Professor
Lewis Johnson, Professor, Finance
Peter Kissick, Associate Professor & Distinguished Faculty Fellow in Business Law
Wenjue Knutsen, Assistant Professor
Jean-Baptiste Litrico, Assistant Professor
Jeffrey McGill, Professor & Distinguished Professor in Management Science/Operations Management
James McKeen, Professor & Distinguished Faculty Fellow in Management Information Systems
Christopher Miners, Assistant Professor
Steven Moore, Lecturer
Salman Mufti, Associate Professor
Elspeth Murray, Associate Professor & Associate Dean of MBA Programs; and Director – Queen’s Centre for Business Venturing (QCED/QCBV) and CIBC Faculty Fellow in Entrepreneurship
Kelley Packalen, Assistant Professor
Appendix 1
38
Bohumir Pazderka, Associate Professor
John Phelan, Associate Professor
John-Kurt Pliniussen, Associate Professor
Jana Raver, Associate Professor & E. Marie Shantz Fellow in Organizational Behaviour
Jim Ridler, Assistant Professor
Paul Roman, Associate Professor
Jean-Paul Roy, Assistant Professor & Toller Family Fellow of International Business
David Rutenburg, Professor Emeritus
Steven Salterio, Professor & PriceWaterhouseCoopers/Tom O'Neill Faculty Research Fellow in Accounting, Director, CA-Queen's Centre for Governance
David Saunders, Dean, School of Business
Peter Sephton, Professor
Sandy Staples, Professor & Distinguished Faculty Fellow of Management Information Systems
Veikko Thiele, Assistant Professor
Matthew Thompson, Assistant Professor
Daniel Thornton, Professor & ICAO Professor in Accounting
Jane Webster, Professor & E. Marie Shantz Professor of Management Information Systems
Michael Welker, Professor & KPMG Faculty Fellow in Accounting
Kenneth Wong, Associate Professor & Commerce '77 Faculty Fellow in Marketing
Robert Woyzbun, Lecturer & Director, Queen's Business Consulting
Queen’s University Faculty Ajay Agarwal, School of Urban and Regional Planning
Elaine Armstrong, School of English
Charles Beach, Department of Economics
Mary Lou Boudreau, School of Rehabilitation Therapy
Liying Cheng, Faculty of Education
Dale Dilamarter, Department of Chemical Engineering
Betsy Donald, Department of Geography
David Gordon, Director, School of Urban and Regional Planning
Hossam Hassanein, School of Computing
Terry Krupa, School of Rehabilitation Therapy
Jason Laker, Associate Vice Principal and Dean, Student Affairs
Rosemary Lysaght, School of Rehabilitation Therapy
Jennifer Massey, Department of Geography, Associate Vice Principal and Dean, Student Affairs
Darko Matovic, Department of Mechanical & Materials Engineering
Jaconette Mirck, Department of Geography
Dave Mody, Department of Chemical Engineering
Laura Murray, Department of English
Helene Ouellette-Kuntz, Department of Community Health & Epidemiology
Joshua Pearce, Department of Mechanical & Materials Engineering
Rick Sellens, Department of Mechanical & Materials Engineering
Paresh Sen, Emeritus Faculty, Department of Electrical & Computer Engineering
Dave Turcke, Emeritus Faculty, Department of Civil Engineering
Leela Viswanathan, School of Urban and Regional Planning
Appendix 1
39
Geoff Whitfield, School of Policy Studies
Holly White, Department of Psychiatry
Queen’s University Postdoctoral Fellow
Abd-Elhamid M. Taha, School of Computing
Other University and College Faculty
Alison Blay-Palmer, Wilfrid Laurier University
Wayne Caldwell, Faculty, University of Guelph
Ted Cavanagh, Professor, Dalhousie University
Jill Dennis, Research Services Officer, St. Lawrence College
Ivan Emke, Professor, Memorial University of Newfoundland
Christopher Fullerton, Brock University
Helen Hambly Odame, Professor, University of Guelph
Blane Harvey, Vice-President Academic, Fleming College
Robert Hemmings, Assistant Professor, Culture and the Arts, Nipissing University
Harry Lane, Northeastern University, US
Jay Liebowitz, University of Maryland, US
Laxmi Pant, Faculty, University of Guelph
Kathy Patterson, School of Business, St. Lawrence College
Kevin Orr, Hull University, UK
Brent Ritchie, Haskayne School of Business, University of Calgary
Maxine Robertson, University of London, UK
Jacquelyn Scott, Professor, Cape Breton University
Kimberley Silk, MLS Data Librarian, The Martin Prosperity Institute
Greg Spencer, Professor, University of Toronto
Kevin Stolarick, Professor, University of Toronto
Chodia Surro, Bocconi University
Tara Vinodra, Assistant Professor, University of Waterloo
Queen’s School of Business Staff
Tina Bailey
Jennifer Barbosa
Jerimie Bedard
Jenna Berndt
Maureen Boisvert
Roger Boyes
Sherri Bradshaw
Katie Bryant
Shaun Cahill
Mandy Daniel Jennifer Deline
Barbara Dickson
Tiffany Emery
Steve Fitch
Appendix 1
40
Jacoba Franks
Kari Fraser
Victoria Freeman
Julie Gutelius Clarke
Lisa Harris
Valerie Hoover
Tracy Huckvale
Jackie Ignas
George Jackson
Angela James
Ron Leakey
Katie Lee
Erik Lockhart
Jennifer McNeely
Kelly Munro
Sandra Olszowka
Leigh-Ann Ottenhof
Denise Ryce
Troy St. John
Niko Vretteas
Ben Whitney
Maryann Young
Queen’s University Staff
Constance Adamson, Stauffer Library
Tom Carpenter, Queen's Institute for Energy and Environmental Policy
Sheilagh Dunn, Office of the Vice Principal (Research)
Lynn Freeman, School of Policy Studies
Diane Davies, Office of Research Services
Hilary Davies, Office of Research Services
Jacoba De Vos, QUASR TEAM
Roger Healey, Manager, Institutional Research and Planning
Steven Liss, Vice‐Principal (Research)
Susan Marlin, Associate Vice-Principal (Research)
Karina McInnis, Associate Director, Office of Research Services
Dean McKeown, Manager, Queen's School of Computing
Barb Mundell, Manager, Employer Relations, Queen's University Career Services
Sonia Nobrega, Office of the Vice Principal (Research)
Bill Orme, Retired Faculty, Queen’s University
Diane Pointer, Human Resources
Karilee Reinbold, Research Administrator, School of Computing
Nasser Saleh, Integrated Learning Librarian
Paul Smith, Director, Career Services
Wilma van Wyngaarden, Gazette Production
Appendix 1
41
Queen’s School of Business Graduate Students
Sooyeon Ahn, MBA Candidate
Sally Arshi, MBA Candidate
Andrew Barclay, MBA Candidate
Stacie Byrne, PhD Candidate
Chetan Channa, MBA Candidate
Grace Chen, MBA Candidate
Yi-Te Chiu, PhD Candidate
Jacqueline Corbett, PhD Candidate
Alec Cram, PhD Candidate
Ananya Datta, MBA Candidate
John Paul de Silva, MBA Candidate
Paul Dion, PhD Candidate
Yi Ding, PhD Candidate
David Godsell, PhD Candidate
Paola Gonzalez, PhD Candidate
Christie Hayne, PhD Candidate
XinningHuang, PhD Candidate
Myron Johnson, MBA Candidate
Nitin Kumar Khandelwar, MBA Candidate
Farnoosh Khodakarami, MSc Candidate
Melissa Leithwoood, PhD Candidate
Nadège Levallet, PhD Candidate
Janelle Mann, PhD Candidate
Maggie Matear, PhD Candidate
Lindsay McShane, PhD Candidate
Wren Montgomery, PhD Candidate
Rasha Nasra, PhD Candidate
Lukas Neville, PhD Candidate
Ethan Pancer, PhD Candidate
Kanishka Panchal, MSc Candidate
Priya Pandian MBA Candidate
Martin Pyle, PhD Candidate
Antonio Roig Sanchez, MBA Candidate
Samir Saadi, PhD Candidate
Joachim Scholz, PhD Candidate
Meredith Slemko, MBA Candidate
Don Sun, MBA Candidate
Farzam Taham, MSc Candidate
Grace Tsai, MBA Candidate
Xiaoqiao Wang, PhD Candidate
Brent White, MSc Candidate
Jeff Wylie, PhD Candidate
Christopher Yang, MBA Candidate
Eruani Zainuddin, PhD Candidate
Appendix 1
42
Xin Zhang, PhD Candidate
Calvin Zhu, MBA Candidate
Yi Zou, PhD Candidate
Queen’s School of Business Undergraduate Students
Stella Cheung
Shaohui Gao
Lei Hi
Phillip Hutton
Netasha Krishan
David Kwon
Susie Pan
Charles Yu
Other Queen’s University Students Melanie Bedore, School of Urban and Regional Planning
Rosemary Brander, PhD Candidate, Occupational Therapy
Kirby Calvert, Department of Geography
Paul Chaput, MA Candidate, Department of Geography
Jaime Christian, Department of Economics
Christina Clare, Department of Geography
Elliott Collyer, Queen’s
Bryan Crosby, School of Urban and Regional Planning
Sophie Edwards, Department of Geography
Shawn Field, Graduate Student, Department of Geography
Elizabeth Harris, Queen’s
Adam Hepburn, Department of Chemical Engineering
Umar Iqbal, PhD Candidate, Department of Pharmacology and Toxicology
Liu Li, School of Urban and Regional Planning
Tyler Masse, School of Urban and Regional Planning
Eric Charles Peterson, PhD Candidate, Department of Chemical Engineering
Jamie Posen, School of Urban and Regional Planning
Nate Preston, Queen’s Solar Design Team
Ronald Roy, School of Urban and Regional Planning
Vinay Singh, Department of Biochemistry
Josh Taylor, Department of Global Development Studies
Kevin Tsai, Faculty of Arts & Science
Zhifeng Wang, School of Urban and Regional Planning
Amanda Warren, Queen’s
Trista Wood, MA Candidate, Department of Geography
Feng Xie, School of Urban and Regional Planning
Jie Zhu, School of Urban and Regional Planning
Students and Research Personnel from Other Academic Institutions Marilyn Abraham, University of Guelph
Patrick Adler, The Martin Prosperity Institute
Appendix 1
43
Evelyn Allen, University of Guelph
Jennifer Ball, University of Guelph
Vaughn Barclay, University of Guelph
Maggie Chen, The Martin Prosperity Institute
Arthur Churchyard, University of Guelph
Mark Denstedt, The Martin Prosperity Institute
Nancy Griffin, Martin Prosperity Institute
Michelle Hopgood, The Martin Prosperity Institute
Iris Lee, Martin Prosperity Institute
Zara Matheson, The Martin Prosperity Institute
Jaclyn Mercer, University of Guelph
Nirvana Micoo, University of Waterloo
Jana Miller, University of Guelph
Katie Temple, University of Guelph
Robyn Shyllit, University of Toronto
Jacqueline Whyte Appleby, The Martin Prosperity Institute
Bronwynne Wilton, University of Guelph
Industry, Government and Community Representatives
Libardo Amaya, Policy and Planning Officer, Industry Canada-FedNor
Suzanne Andrews, Manager, Quinte West Chamber of Commerce
Patricia Arney, District of Muskoka Councillor, Township of Muskoka Lakes
Keith Archer, Director of Research, The Banff Centre
Fern Armstrong, Councillor, Township of Cavan-Monaghan
Jennifer Baker, Business Advisor KEDCO
Brenda Ball, Director, Spencerville Mill Foundation
Patricia Bany, OMAFRA
Jeff Barlow, Chair, PELA Institute for Rural Development
Rene Barnes, Account Executive, Air Liquide Canada
Tim Belch, Councillor, Township of Cavan Monaghan
Leslie Benecki, Consultant
Simon Berge, OMAFRA
Rick Berthiaume, OMAFRA
Roland Beshiri, Rural Analyst, Rural and Co-operatives Secretariat
Rob Black, CEO, Rural Ontario Institute
Paul Blais, Principal, Millier Dickinson Blais Inc.
Mike Boisvert, Community Participant
Graham Booth, Muskoka Lakes Music Festival
Shannan Boothby, Muskoka Community Network
Dan Borowec, Director, Economic Development & Tourism, Northumberland County
Emily Boylan, OMAFRA
Janet Brooke, Director, Agnes Etherington Art Centre
Amy Brohm, Tourism Marketing Coordinator, County of Haliburton
Alain Brosius, Development Officer, RDÉE Ontario
Hon. Gord Brown, MP, Leeds-Grenville
Hon. Jim Brownell, MPP, Stormont, Dundas and South Glengarry
Appendix 1
44
Julia Bryan, MyFarm
Tony Bull, Board Member, Eastern Ontario Model Forest
Louise Burchell, Chairperson, Spencerville Mill Foundation
Karen Burns, Huntsville Festival of the Arts
Peter Burpee, Project Manager, CEONET
Brian Burt, Burt’s Greenhouses
Ramona Cameletti, OMAFRA
Ada Chan, OMAFRA
Jim Chaplin, Councillor, Township of Cavan-Monaghan
Gillian Chapman, Business Development Manager, PELA CFDC
Jim Chaplin, Councillor, Township of Cavan-Monaghan
Bob Cheetham, Manager, Economic Development, Town of Smiths Falls
Susie Crowe, Centre for Sustainable Watersheds
Larry Curley, Ministry of Culture
Don Curtis, Owner, Catalyst Communications
Tracey Curtis, Program Coordinator, Durham Region Economic Development and Tourism
Bruce Davis, Executive Director, Trenval BDC
Al de Jong, OMAFRA
Lynn deMontigny, Development Officer, RDÉE Ontario
Gary Davis, President, Davis 44 & Associates
Gary Davison, Warden, County of Frontenac
Gayle Dempsey, Muskoka Lakes Music Festival
Craig Desjardins, Executive Director, PELA CFDC
Jan Dines, Manager, The Entrepreneurship Centre, KEDCO
John DiPaolo, Senior Manager, ELORIN
John Doherty, Executive Director, Valley Heartland CFDC
Bruce Downey, Hughes Downey Architects
Susan Drodge, Senior Policy Advisor, Atlantic Canada Opportunities Agency
Christine Dukelow, Consultant, Christine R. Dukelow & Associates
Mike du Manoir, Director, Renfrew County CFDC
Dave Durance, Community Matters
Cathy Ellis, The Venture Centre, Timmins
Patricia Enright, Manager, Rural Services, Kingston Frontenac Public Library
Gord Evans, Chief Executive Officer Workforce Development Board
Jeff Evenson, Canadian Urban Institute
Vincent Fabiilli, Regional Director, Municipal Affairs & Housing
Alison Fath-York, Senior Municipal Financial Advisor, Ministry of Municipal Affairs and Housing
Sheila Fawcett, Director, Spencerville Mill Foundation
David Fell, CEO, Eastern Ontario Regional Network
Cory Firth, Intern, OEEDC
Kent Fitzhugh, Municipal Advisor, Ministry of Municipal Affairs and Housing
Joanne Fitzroy, County Weekly News
Harold Flaming, TORC
Michael Florio, OMAFRA
Jean-Francois Frenette, Rural and Co-operatives Secretariat
Paul Gallant, Theatre Director, Cheticamp
Appendix 1
45
Stella Gan, Director of Sales & Marketing, Liberty Hospitality Corporation/Motel 6 Kingston
James Garrah, Mayor, Town of Gananoque
Jeff Gouveia, KEDCO
Helma Geerts, OMAFRA
Vincent Germani, Business Development Officer, City of Kawartha Lakes
Bob Giguere, Committee Member, Municipality of Tweed
Sue Gillespie, OMAFRA
Catherine Goldsworthy, Dryden Development Corporation
Tom Graham, Principal & Creative Director, TD Graham & Associates
Patricia Greig, CMC Microsystems
Nicole Guthrie, Community Cultural Programmer, Town of Mississippi Mills
Gay Hamilton, Executive Director, SD&G CFDC
Simon Hamilton, Owner, LionShare Design
Lorne Hansen, General Manager, ABL Hospitality
Bill Harris, Community Participant
Vicki Harrison, Economic Development Chairperson, Tamworth Erinsville Community Development
Kellie Hart, Community Participant
John Hayden, Self-Employment Programs Manager, Northumberland CFDC
Judith Hayes, ContactsConnect
Graeme Healy, Prospective Owner, Frontenac Cycle Sport
Brad Hector, Program Officer, The Canada-U.S. Fulbright Program
Peter Hendra, Whig Standard
Robert Herjavec, CEO & Founder, The Herjavec Group
Laura Hernando, Ministry of Tourism and Culture
Mark Henry, Co-Owner, Fields on West Lake
Keanan Hunt, Community Development Officer, Renfrew CFDC
David Jackson, Social Planning Council, Kingston & District
Andrew Jeanes, Culture Services Advisor, Ontario Ministry of Tourism & Culture
Mehroon Kassam, Director of Services Lennox & Addington Family and Children's Services
Petra Kassun-Mutch, Owner/Founder, Fifth Town Artisan Cheese
Dennis Katic, Defence Construction Canada
Ann-Marie Kelleher, OMAFRA
Galen Kennedy, Ministry of Research & Innovation
Susi Kennedy, Consultant, McSweeney & Associates
Wilma Kenny, Vice-Chair, Board of Trustees, Kingston Frontenac Public Library
Linda Kent, Chief Librarian, Kawartha Lakes Public Library
Corey Klatt, Community Liaison Coordinator, Township of North Frontenac
Maria Kronk, Kingston Downtown BIA
Michael Kurts, Assistant Deputy Minister, Ontario Ministry of Tourism
André Lafrenière, CEO, ExpoCreations Inc.
Guillaume Lamb, RDEE-Ontario
Marie-Eve Larocque, RDEE Ontario
Sandy Latchford, City Councillor, PEC
Joanne Lauterbach, Co-Owner, Levac Apiaries/Glengarry Beehive
Mark Lauterbach, Co-Owner, Levac Apiaries/Glengarry Beehive
Appendix 1
46
John LaVatte, Communications Director, Smiths Falls Economic Development Advisory Board
Sandra Lawn, Project Leader, Ontario East Wood Centre/Eastern Ontario Model Forest
Kim Leach, Marketing Coordinator, Economic Development, Town of Smiths Falls,
Bill Lederman, Queen’s Alumnus
Margaret Lee, Community Participant
Amanda Lépine, The Venture Centre, Timmins
Peter Levesque, Knowledge Mobilization Works
John Licharson, Chair, PELA CFDC
Calista Livingston, Patricia CFDC
Joel Locklin, OMAFRA
Paula Loh, Surf’s Up
Michael Longstaff, Consulting Associate, Quadra Consulting Group
Eileen Lum, Manager of Tourism, Northumberland Tourism
Barry MacCormack, Rural Regional Advisor, Guelph
Marjorie MacDonald, Muskoka Community Network
Paul MacDonald, Destination Development Coordinator, Northumberland County Economic Development & Tourism
Peter MacGibbon, Project Director, Carleton Centre for Community Innovation
Duff Mackinnon, OMAFRA
Kelly Maloney, Agriculture Development Officer, City of Kawartha Lakes
Richard Makin, Commercial Security Consultant, ADT Security Services
Amyna Mamdani, Sodexo
Ritesh Mangall, Community Participant
Maureen Mangan, Project Manager, 1000 Islands Region Workforce Development Board
Anna-Marie Manley, SWITCH
Debra Marshall, Vice Chair, Board of Directors PELA CFDC
Trissia McAllister, Agriculture & Creative Economy Coordinator , Northumberland County
John McCance, McCance Consulting
Brian McComb, Director of Planning & Development, County of Hastings
Shelagh McDonald, Executive Director, ELORIN
John McDougall, Member, Verona Community Association
Scott McFadden, Deputy Reeve, Township of Cavan Monaghan
Samia McFee, Project Agent, Economic & Social Council of Ottawa-Carleton
Allen McGuire, Regional Advisor – Ontario, Rural and Cooperatives Secretariat
Cam McEachern, Director, Research, St. Lawrence College
Diane McKinnon, Executive Director, Renfrew CFDC
Debra McKinstry, Director, Spencerville Mill Foundation
Diane McKinnon, Executive Director, Renfrew CFDC
Brett McLennan, OMAFRA
Craig McNaughton, Knowledge Mobilization & Program Integration, SSHRC
Rob McPhee, Muskoka Community Network
Eric McSweeney, President, McSweeney & Associates
Kathy Medd, Office Manager, Napanee & District Chamber of Commerce
Adriano Mena, Ministry of Economic Development and Trade
Peter Meyer, Principal, Quadra Consulting Group
Lauren Millier, Partner, Millier Dickinson Blais Inc.
Appendix 1
47
Colleen Mitchell, President, Huntsville Art Society
Dr. Nomusa Mngoma, Researcher & Consultant, SASA Research & Evaluation
Susan Moore, Consultant, Moore Partners
Matt Murphy, Economic Development Intern, PELA CFDC
Larry O'Connor, Mayor, Township of Brock
Jonathan O'Conner, Creative Director, Soeco Design
George Offshack, Owner, Limerick Lake Lodge and Marina
Michelle Papple, OMAFRA
Stephen Paul, Manager, Economic Development, Lennox and Addington County
Andrea Patterson, Tourism Coordinator, Municipality of Port Hope
Kathy Patterson, OEEDC
Reg Pearce, Sodexo
Bob Pelley, Senior Advisor, Business Ventures, Innovacorp
Beth Peterkin, Councillor, Town of Perth
Martine Plourde, Regional Director, RDÉE Ontario
Richard Potter, Board of Directors, PELA CFDC
Robert Price, Chair of Board, CFDC Bancroft
Anne Pritchard, Executive Director, Frontenac CFDC
Norm Ragetlie, Director, Policy and Stakeholder Engagement, Rural Ontario Institute
Marilyn Read, Rural Policy Analyst, Rural and Co-operatives Secretariat
Andrew Redden, Economic Development Manager, Hastings County
Harold Redekopp, Community Participant
Heather Reid, Director, U-Links Centre for Community-Based Research
Craig Reith, Innovation Muskoka
Louise Richer, Regional Advisor, Ministry of Tourism and Culture
Peter Rigby, Community Economic Development Officer, Town of Gravenhurst
Brian Ritchie, Economic Development Consultant, OMAFRA
Cindy Roach, Rural Regional Advisor, Iqaluit
Andrew Robertson, Global Advantage, Ottawa
Mary Robertson Lacroix, Board of Directors, Muskoka Futures/Creative Muskoka
Harvey Rosen, Mayor, City of Kingston
Don Ross, Executive Director, Frontenac Arch Biosphere Reserve
Linda Ross, Consultant - Special Projects, Stantive Technologies Group Inc.
Marj Salavich, Dryden Area Cultural Partnership
Julie Savard, Business Development Researcher, Town of Cobourg
Elizabeth Savill, CAO, County of Frontenac
George Scott, President, Scott Environmental Group Ltd
Tim Seitz, Retiree, College of Education
Doug Sexsmith, Investment Committee, PELA CFDC
Bradley Shaw, Economic Policy Analyst, OMAFRA
John Sheahan, Department of National Defence
John-Paul Shearer, KEDCO
Lance Sherk, Manager of Economic Development, City of Kawartha Lakes
Kathy Simpson, Rural Business Consultant, OMAFRA
Ellen Sinclair, The Venture Centre, Timmins
Warren Sleeth, Ministry of Municipal Affairs
Appendix 1
48
Pamela Smit, Consultant, Veradus Consulting
Martha Smith, OMAFRA
Dennis Snider, Member, Board of Directors, PELA CFDC
Tracey Snow, Tamworth Erinsville Community Development
Brenda South, Community Participant
Stephen Sottile, Utilities Kingston/SWITCH
Alexandra Spence, The Venture Centre, Timmins
Dana Sproule, Ministry Director, Eastern Ontario, Inter-Varsity Christian Fellowship of Canada
Pam Staples, Cultural and Economic Coordinator, Town of Gananoque
Ken Stevens, DuPont
Alida Stevenson, Ministry of Tourism and Culture
Dave Stewart, Director, Renfrew County CFDC
Jackie St Pierre, Executive Director, Ontario East Economic Development
Brian Stutt, Managing Director, The Endeavour Company Inc.
William Swan, Past President, Kingston Accommodation Partners
Barbara Swartzentruber, Manager - Broadband Programs, OMAFRA
Lynn Tansey, Hughes Downey Architects
Dan Taylor, Economic Development Officer, Prince Edward County
Lisa Taylor, Vice-President, Ontario Association of CFDCs
Lynne Thacker, Rural and Co-operatives Secretariat
Mark Tierney, Development Officer, Atlantic Canada Opportunities Agency
Frank Tirelli, Applied Sciences Alumnus, Queen’s University
Melody Tomkow, SWITCH
Brian Treanor, Councillor, Municipality of Tweed
Karin Trounce, Rural and Co-operatives Secretariat
Saundra Turnbull, Chair, Arts Council of Muskoka
Barry Turpin, Councillor, Prince Edward County
Karla Uliana, OMAFRA
Beth Vader, PELA CFDC
Dana Valentyne, Economic Development Officer, Town of Deseronto
Lane Vance, Manger of Financial Services, Township of Smith-Ennismore-Lakefield
Carolyne Wagland, Creative paths, Muskoka
John Walden, Manager, Planning and Development, Town of Deep River
Newman Wallis, Muskoka Lakes Music Festival
Ian Walsh, Director, Kingston Accommodation Partners
Eric Walton, International Affairs Critic - former Industry and Entrepreneurship Critic, Green Party of Canada
Marc Watters, Global Advantage, Ottawa
Rob Wellstood, CEO, Kawartha Credit Union
Linda Whitfield, Sustainable Kingston
Rick Whittaker, General Manager, Wellington Waterloo CFDC
Colin Wiginton, Manager, Cultural Services Department, City of Kingston
Brenda Wilson, CEO, CEONET
Linda Wilson, Economic Development Officer, Township of South Dundas
Marilyn Wood, The Venture Centre, Timmins
Kathryn Wood, President and CEO, Natural Capital Resources Inc.
Appendix 1
49
Michael Wynia, Director of Planning, Development and Information Services, Township of Clearview
Dr. Gisèle Yasmeen, Vice-President, Partnerships, SSHRC
Anne Marie Young, Manager of Economic Development, County of Frontenac
Scott Young, Councillor, District of Muskoka
Brandt Zätterberg, Community Use of Schools Outreach Coordinator, Algonquin & Lakeshore Catholic District School Board
9:30 Registration and Refreshments
10:00 Welcome:• Dr.DavidSaunders,Dean,Queen’sSchoolof
Business• MayorHarveyRosen,CityofKingston• MPPJimBrownell,Stormont-Dundas-South
Glengarry• Dr.YolandeChan,Director,TheMonieson
Centre
A Vision for Community-Based Research10:15 Introduction
• Dr.BrentGallupe,AssociateDean,Queen’sSchoolofBusiness
10:20 TheImportanceofCommunity-BasedResearchandKnowledgeMobilization• Mr.CraigMcNaughton,Director,Knowledge
MobilizationandProgramIntegration,SocialSciencesandHumanitiesResearchCouncilofCanada(SSHRC)
10:40 TheImpactofResearchonRuralCommunities• Mr.CraigDesjardins,ExecutiveDirector,Prince
Edward/Lennox&AddingtonCFDC• Mr.RobBlack,CEO,RuralOntarioInstitute
10:55 SouthernOntarioResearchPriorities:LessonsLearned&Resultsfrom24CommunityWorkshops• Dr.YolandeChan,Director,TheMonieson
Centre• Mr.JeffDixon,ProjectCoordinator,The
MoniesonCentre
Local Impact of Community-Based Research11:15 CommunityConsultingReport-LevacApiaries/
GlengarryBeehive• Mr.RobWoyzbun,Director,Queen’sBusiness
Consulting• PhillipHutton&NetashaKrishan,B.Comm.
Students• Mark&JoanneLauterbach,Owners,Levac
Apiaries/GlengarryBeehive• Dr.AlisonBlay-Palmer,AssistantProfessor,
SirWilfridLaurierUniversityDepartmentofGeography
11:45 EasternOntarioBusinessSuccessStory-OntarioEastWoodCentre• Mr.GaryBissonette,AssistantProfessor,
Queen’sSchoolofBusiness• StellaCheung&DavidKwon,B.Comm.Students• SandraLawn,ProjectLeader,OntarioEast
WoodCentre• Dr.GoceAndrevski,AssistantProfessor,
Queen’sSchoolofBusiness
12:15 BestSmall&MediumEmployersSurveyResults• Ms.SandraOlszowka,ProjectsDirector,
Queen’sCentreforBusinessVenturing• Mr.RobWellstood,CEO,KawarthaCreditUnion
12:30 Lunch
Symposium: Tourism and Community Competitiveness 1:00 SymposiumIntroduction
• Dr.BetsyDonald,AssociateProfessor,Queen’sDepartmentofGeography
1:10 KeynoteAddress:“TheDeterminantsofTourismDestinationCompetitivenessandSuccess”• Dr.BrentRitchie,ProfessorinTourism
Management,HaskayneSchoolofBusiness(Calgary)
2:10 EnhancingCommunityCompetitivenesswithKISResources• Mr.JeffDixon,ProjectCoordinator,The
MoniesonCentre• Ms.HeatherHall,PhDCandidate,Queen’s
DepartmentofGeography2:25 TourisminOntario
• MichaelKurts,AssistantDeputyMinister,OntarioMinistryofTourism,TourismPolicyandDevelopmentDivision
2:40 Comments• MPGordBrown,Leeds-Grenville
2:45 Break 3:00 PanelDiscussion:“DistinguishedCommunities:
CreatingaLocalCompetitiveAdvantage”• Dr.ScottCarson,Director,Queen’sMBA&
ProfessorofStrategy,Queen’sSchoolofBusiness
• Mr.CraigDesjardins,ExecutiveDirector,PELACFDC(Moderator)
• Ms.LaurenMillier,Partner,MillierDickinsonBlaisInc.
• Dr.J.R.BrentRitchie,ProfessorinTourismManagement,HaskayneSchoolofBusiness
• Mr.BrianRitchie,EconomicDevelopmentConsultant,OMAFRA,RuralCommunityDevelopmentBranch
Canada’s Future: The Importance of Social Sciences and Humanities Research 4:00 TheValueofSocialSciencesandHumanities
Research:NewHorizonsforSSHRC• Dr.GisèleYasmeen,Vice-President,
Partnerships,SSHRC
4:20 ClosingRemarks• Ms.SusanMarlin,AssociateVice-Principal
(Research),Queen’sUniversity• Dr.YolandeChan,Director,TheMonieson
Centre
4:30 Adjournment
AgendaAppendix 2 2010 KIS Showcase Agenda
50
Appendix 3
51
DOCTORAL CONSORTIUM 2010 Organization Learning, Knowledge, and Capabilities Conference
Northeastern University, Boston, Massachusetts, US THURSDAY 3
RD JUNE
13:30 – 14:00 REGISTRATION AND INTRODUCTIONS
14:00 – 15:30 Paper Session 1
Yuan Lin, University of Washington, US Dynamic Organizational Knowledge Network: An Agent-Based Model Of Knowledge Transfer Among Individual Employees
Teemu Surakka, Aalto University School of Sc & Tech, Formerly Helsinki University of Tech, Finland Using Virtual Worlds to Study Knowledge Intensive Value Creation
15:30 – 15:45 BREAK
15:45 – 17.15 Paper Session 2
Thierry Amslem, Strategy and Organization Dept, ESCP Europe Business School, France Analyse How Experimental Learning Can Be A Means Of Integrating CSI To Enhance Innovations In Traditional Companies?
Rob Anthony, Bentley University, US Organization And Management Of The Translation Of Advances In Basic Science Into New Medical Therapies Within Academic Health Systems (“AHSs”)
17:15 – 17:30 BREAK
17:30 – 18:15 Paper Session 3
Sudhir Nair, Isenberg School of Management, University of Massachusetts Amherst, US The Role Of External Service Providers In Integrating New Knowledge
19:00 – 21:30 DINNER
FRIDAY 4
TH JUNE
07:30 – 08:30 CONTINENTAL BREAKFAST
08:30 – 10:00 Paper Session 4
Sigrun Gabrielsen, Dept. of Strategy & Logistics, BI Norwegian School of Mgmt, Oslo, Norway The Use And Creation Of Knowledge In The Construction Industry
Yukika Awazu, Bentley University, US The Mangle Of Practice In Enterprise System Implementation: Temporal Emergence And Material Knowing
10:00 – 10:15 BREAK
10:15 – 11:45 Paper Session 5
Kate Collins, Dublin Institute of Technology, Ireland Return On Investment: The Recognition Of Prior Learning (RPL) In Company And Organization Training And Development
Roxanne Zaghab, University of Maryland, US Learning Theory In International Development: The “Inside-Up” Construct For Management Of Development Implementations Involving Resource Constrained Universities
11:45 – 12:00 WRAP UP
FRIDAY 4
TH JUNE PANEL SESSIONS – ALL DOCTORAL STUDENTS WELCOME TO ATTEND
12:00 – 13:00 REGISTRATION AND LUNCH
13:00 – 14:15 Panel Session 1 – Goal Setting: Completing the Dissertation and Getting the First Job
14:15 – 14:30 BREAK
14:30 – 15:45 Panel Session 2 – Doing Quality Research and Getting Published
15:45 – 16:00 BREAK
16:00 – 17:15 Panel Session 3 – Staying Motivated and Excelling: Life as an Academic
17:15 – 17:30 WRAP UP
Appendix 4
Fostering Entrepreneurship in the Creative Economy Conference November 19, 2010
Robert Sutherland Hall, Queen’s University 8:30 a.m. – 9:00 a.m. REGISTRATION
9:00 a.m. – 9:10 a.m. OPENING REMARKS Dr. Steven Liss, Vice-Principal, Research, Dr. Julian Barling, Associate Dean of Research, Queen’s School of Business and Craig Desjardins, Prince Edward/Lennox & Addington Community Futures Development Corporation
9:10 a.m. – 9:40 a.m. Dr. Elspeth Murray, Queen’s School of Business Rural Revival or Requiem? Establishing New Creative Ventures in a Rural Context
9:40 a.m. – 10:10 a.m. Dr. Tara Vinodrai and Nirvana Micoo, University of Waterloo From Cars to Creativity: The Changing Dynamics of the Rural Economy in Essex County, Ontario
10:10 a.m. – 10:30 a.m. BREAK
10:30 a.m. – 11:00 a.m. Dr. Kevin Stolarick, Martin Prosperity Institute, Dr. Mark Denstedt and Dr. Greg Spencer, University of Toronto and Dr. Betsy Donald, Queen’s University Creativity, Tourism and Economic Development in a Rural Context: The Case of Prince Edward County
11:00 a.m. – 11:30 a.m. Dr. Greg Spencer, Munk Centre for International Studies, University of Toronto Overcoming Creative Disadvantage in Rural Areas with Networked Economic Development Strategies
11:30 a.m. – 12:00 p.m. Dr. Tina Dacin and Wren Montgomery, Queen’s School of Business Incubating Business Enterprises in Rural Communities
12:00 p.m. – 1:00 p.m. LUNCH
1:00 p.m. – 1:30 p.m. Dr. Helen Hambly Odame and Dr. Laxmi Pant, Guelph University The Broadband Backbone of the Creative Economy in Rural Southern Ontario
1:30 p.m. – 2:00 p.m. Dr. Ivan Emke, Memorial University of Newfoundland, Susan Drodge and Mark Tierney, Atlantic Canada Opportunities Agency Achieving “Cluster Consciousness”: The Challenges of Defining and Nurturing a Cultural Cluster in a Rural Region
2:00 p.m. – 2:30 p.m. Dr. Jacquelyn Scott, Cape Breton University and Bob Pelley, Innovacorp Cape Breton’s Celtic Colours International Festival: Building Social and Economic Capital Island-Wide through a Cultural Social Enterprise Initiative
2:30 p.m. – 2:50 p.m. BREAK
2:50 p.m. – 3:20 p.m.
Dr. Ted Cavanagh, Dalhousie University and Paul Gallant, Conseil des Arts Cheticamp Supporting the Creative Economy in Rural Nova Scotia
3:20 p.m. – 3:50 p.m. Dr. Veikko Thiele, Queen’s School of Business, Dr. Jose M. Plehn-Dujowich, Temple University and Dr. Kostantinos Serfes, Drexel University Competition among Venture Capitalists for Creative, Entrepreneurial Ideas
3:50 p.m. – 4:50 p.m. Erik Lockhart, Queen’s Executive Decision Centre Audience questions and lessons learned
4:50 p.m. – 5:00 p.m. FINAL REMARKS Dr. Yolande Chan, Queen’s School of Business and Dan Taylor, Prince Edward County Economic Development / OEEDC
5:00 p.m. – 6:00 p.m. RECEPTION
9:00 Registra�on and Refreshments 9:30 Welcome:
Dr. Yolande Chan, Director, The Monieson Centre Dr. Brent Gallupe, Associate Dean, Queen's School
of Business Mayor Mark Gerretsen, City of Kingston
The Poten�al of Community‐Academic Partnerships 9:45 Economic Development Research in Rural Eastern Ontario – Past, Present & Future
Dr. Yolande Chan, Director, The Monieson Centre Mr. Jeff Dixon, Assistant Director, The Monieson
Centre Best Prac�ces in Rural Business 10:15 Building Rural Transporta�on
Mr. Rob Woyzbun, Director, Queen's Business Consul�ng
Mr. Kevin Majkut, MSc Student, Queen's School of Business
Ms. Amy Fan & Mr. Nick Milinkovich, B. Comm. Students, Queen's School of Business
Mr. David Townsend, Execu�ve Director, South Frontenac Community Services
Dr. Chialin Chen, Associate Professor, Queen's School of Business
Q&A 11:10 Expanding Social Enterprise
Ms. Dina Ali & Ms. Kate Jaczko, B.Comm. Students Mr. Gord MacDonald, Director, Community Care
North Has�ngs Ms. Debbie MacDonald Moynes, Execu�ve Director,
The Prince Edward County Community Care for Seniors Associa�on
Dr. Wenjue Knutsen, Adjunct Assistant Professor, Queen's SPS & Queen's School of Business
Q&A 12:00 Lunch
Symposium: Sustainable Economic Development through Entrepreneurship 1:00 Symposium Introduc�on
Mr. Mar�n Bohl, Director, OMAFRA 1:15 Natural Resources‐Based Entrepreneurship Prole ‐ Deslaurier Custom Cabinets
Mr. Aneesh Da�a, MBA Candidate, Queen's School of Business
Mr. Denis Staples, Deslaurier Custom Cabinets Ms. Diane McKinnon, Execu�ve Director, Renfrew
County CFDC Dr. Warren Mabee, Director, Queen's Ins�tute for
Energy and Environmental Policy Q&A
1:55 Manufacturing Entrepreneurship Prole ‐ GT Machining
Mr. Chris Sinkinson & Mr. Suan Mughal, MBA Candidates, Queen's School of Business
Mr. Darrell Carnegie, General Manager, GT Machining
Mr. Stephen Paul, Manager, Economic Development, County of Lennox & Addington
Ms. Sandra Olszowka, Projects Director, Queen's Centre for Business Venturing
Q&A 2:35 Break 2:50 Panel Discussion: "Rural Eastern Ontario ‐ Building a New Genera�on of Entrepreneurs"
Mr. Dan Borowec, Director, Northumberland County Economic Development and Tourism
Mr. David Fell, CEO, Eastern Ontario Regional Network
Mr. David Hatch & Ms. Stacey Hatch, Owners, Whistlestop Produc�ons Inc.
Dr. Kelley Packalen, Assistant Professor, Queen's School of Business
Ms. Darcelle Runciman, Enterprise Facilitator, Has�ngs County
4:00 Closing Remarks
Dr. Steven Liss, Vice‐Principal (Research), Queen's University
Mr. Craig Desjardins, Execu�ve Director, Prince Edward/Lennox & Addington CFDC
Dr. Yolande Chan, Director, The Monieson Centre 4:30 Adjournment
2011 KIS Showcase Agenda
Appendix 5
53
The
Cre
ativ
e R
ura
l Eco
no
my
– Fr
om
Th
eo
ry t
o P
ract
ice
Ju
ne
14
– 1
6, K
ings
ton
an
d P
rin
ce E
dw
ard
Co
un
ty
Co
nfe
ren
ce A
gen
da
Dra
ft 1
0 A
pr
2-1
1
Wel
com
e to
Th
e C
rea
tive
Ru
ral E
con
om
y –
Fro
m T
heo
ry t
o P
ract
ice.
Th
is is
a u
niq
ue
even
t! A
mu
lti-
loca
tio
n c
on
fere
nce
, it
off
ers
pa
rtic
ipa
nts
an
o
pp
ort
un
ity
to e
xper
ien
ce t
he
sess
ion
s b
oth
in t
he
mid
st o
f a
un
iver
sity
an
d a
cad
emic
set
tin
g a
s w
ell a
s in
th
e h
eart
of
crea
tive
ru
ral O
nta
rio
–
Pri
nce
Ed
wa
rd C
ou
nty
. Th
e co
nfe
ren
ce in
clu
des
a f
ull
da
y se
ssio
n in
Kin
gst
on
as
wel
l as
sess
ion
s b
ase
d in
tw
o lo
cati
on
s in
Pri
nce
Ed
wa
rd C
ou
nty
– P
icto
n a
nd
Wel
ling
ton
. C
on
fere
nce
ses
sio
ns
ha
ve b
een
sch
edu
led
to
acc
om
mo
da
te t
he
tra
vel t
ime
req
uir
ed.
Ple
ase
ch
eck
the
sess
ion
sch
edu
le f
or
det
ails
. Th
e w
elco
me
ma
t is
ou
t a
t a
wid
e va
riet
y o
f in
ns,
B&
B’s
an
d lo
cal h
ote
ls t
o m
ake
yo
ur
con
fere
nce
sta
y a
mem
ora
ble
exp
erie
nce
an
d t
her
e is
ple
nty
to
see
an
d d
o
pre
- a
nd
po
st-c
on
fere
nce
as
wel
l.
We
ho
pe
you
will
rea
lly e
njo
y th
is p
rem
iere
eve
nt!
Tue
sday
, Ju
ne
14
, 20
11
Qu
ee
n’s
Un
iver
sity
, Kin
gsto
n
D
ate
/Tim
e C
on
fere
nce
Se
ssio
n D
eta
ils
8:3
0 a
.m. –
1:3
0 p
.m.
Reg
istr
ati
on
9:3
0 a
.m. –
9:5
0 a
.m.
Sess
ion
Ch
air
– D
r. Y
ola
nd
e C
ha
n, D
irec
tor,
Th
e M
on
ieso
n C
entr
e, Q
uee
n’s
Sch
oo
l of
Bu
sin
ess
Co
nfe
ren
ce O
pen
ing
:
D
r. T
om
Will
iam
s, P
ast
Pri
nci
pal
, Qu
een
’s U
niv
ersi
ty
R
ob
ert
Smit
h, P
resi
den
t, O
nta
rio
Eas
t Ec
on
om
ic D
evel
op
men
t C
om
mis
sio
n
D
an T
aylo
r, E
con
om
ic D
evel
op
men
t O
ffic
er, P
rin
ce E
dw
ard
Co
un
ty
9:5
0 a
.m. –
11
:00
a.m
. O
pen
ing
Key
no
te:
‘Peo
ple
, Pla
ces
an
d Id
eas’
St
uar
t M
acD
on
ald
, Dis
tin
guis
hed
Vis
itin
g Fe
llow
, Dep
artm
ent
of
Arc
hit
ectu
re, U
niv
ersi
ty o
f St
rath
clyd
e an
d E
mer
itu
s P
rofe
sso
r o
f C
reat
ive
Ind
ust
ries
, Th
e R
ob
ert
Go
rdo
n U
niv
ersi
ty, A
ber
dee
n, S
cotl
and
Sc
otl
an
d b
oa
sts
an
incr
edib
le r
an
ge
of
tale
nt,
fro
m a
wa
rd-w
inn
ing
dir
ecto
rs a
nd
wri
ters
to
wid
ely
reco
gn
ized
act
ors
an
d in
tern
ati
on
ally
re
no
wn
ed v
isu
al a
rtis
ts, a
rch
itec
ts a
nd
dig
ita
l co
mp
an
ies.
As
a r
esu
lt o
f th
e w
ealt
h o
f in
dig
eno
us
tale
nt,
Sco
tla
nd
pro
du
ces
a h
ug
e vo
lum
e o
f h
om
e-g
row
n p
rod
uct
ions
an
d p
rod
uct
s ea
ch y
ear.
The
crea
tive
ind
ust
ries
sec
tor
is o
ne
of
the
seve
n p
rior
ity
sect
ors
in S
cotl
an
d’s
eco
no
mic
str
ate
gy.
Th
is s
tra
teg
y a
nd
th
e co
llab
ora
tive
ef
fort
s o
f th
e Sc
ott
ish
Go
vern
men
t, C
rea
tive
Sco
tla
nd
, Sco
ttis
h E
nte
rpri
se H
igh
lan
ds
an
d Is
lan
ds
Ente
rpri
se a
nd
th
e Sc
ott
ish
Cre
ati
ve
Ind
ust
ries
Par
tner
ship
are
lea
din
g t
he
dev
elo
pm
ent
and
gro
wth
of
a s
tro
ng
cre
ati
ve e
con
om
y th
rou
gh
ou
t Sc
otl
an
d.
Pro
fess
or
Ma
cDo
nald
w
ill h
igh
ligh
t th
e Sc
ott
ish
vis
ion
fo
r th
e cr
eati
ve e
con
omy,
th
e st
rate
gy,
po
licie
s a
nd
su
pp
ort
sys
tem
s b
ein
g im
ple
men
ted
to
rea
lize
the
po
ten
tia
l of
the
Sco
ttis
h c
rea
tive
ind
ust
ries
sec
tor.
T
he
keyn
ote
ad
dre
ss w
ill p
rovi
de
valu
ab
le in
sig
hts
an
d le
sso
ns
lear
ned
fro
m a
po
licy
an
d c
om
mu
nit
y /
org
an
iza
tio
n im
ple
men
tati
on
per
spec
tive
.
11:
00 a
.m. –
11:
15 a
.m.
Ref
resh
men
t B
rea
k
Appendix 6
54
The
Cre
ativ
e R
ura
l Eco
no
my
– Fr
om
Th
eo
ry t
o P
ract
ice
Ju
ne
14
– 1
6, K
ings
ton
an
d P
rin
ce E
dw
ard
Co
un
ty
Co
nfe
ren
ce A
gen
da
Dra
ft 1
0 A
pr
2-1
1
11:
15 a
.m. –
1:0
0 p
.m.
Co
ncu
rren
t P
an
el S
essi
on
s: ‘C
ha
ng
ing
Per
spec
tive
s: N
ew P
ara
dig
ms
…N
ew P
art
ner
ship
s’
Join
on
e o
f fo
ur
pa
nel
dis
cuss
ion
s fo
cuse
d o
n th
e n
ew a
pp
roa
ches
an
d r
eso
urc
es r
equ
ired
to
sh
ap
e a
nd
su
pp
ort
th
e cr
eati
ve r
ura
l ec
on
om
y.
Each
ses
sio
n f
eatu
res
a m
od
era
ted
pa
nel
an
d in
tera
ctiv
e d
iscu
ssio
n.
Sess
ion
A
‘Cre
ati
ve R
ura
l Eco
no
my
Sect
or
An
aly
sis:
A P
ract
ica
l An
aly
tica
l To
ol f
or
Co
mm
un
ity
Act
ion
’
Mik
e Fl
ori
o, C
om
mu
nit
y Ec
on
om
ic D
evel
op
men
t Sp
ecia
list,
OM
AFR
A
R
ob
yn S
hyl
lit, P
hd
Stu
den
t, U
. of
T. w
ork
ing
on
th
e C
reat
ive
Mu
sko
ka p
roje
ct
D
r. M
ary
Ro
ber
tso
n L
acro
ix, M
usk
oka
Fu
ture
s C
FDC
an
d C
hai
r, C
reat
ive
Mu
sko
ka
Dis
cuss
ion:
Wh
at
are
the
cha
llen
ges
an
d s
olu
tio
ns
to t
he
use
of
this
an
aly
tica
l to
ol in
yo
ur
com
mu
nit
y?
Faci
litat
or:
Bri
an R
itch
ie, E
con
om
ic D
evel
op
men
t C
on
sult
ant,
OM
AFR
A
Sess
ion
B
‘Th
e R
ole
of
Un
iver
siti
es a
nd
Co
mm
un
ity
Co
lleg
es in
Sti
mu
lati
ng
th
e C
rea
tive
Ru
ral E
con
om
y Th
rou
gh
Ed
uca
tio
n a
nd
Co
mm
erci
aliz
ati
on
’
D
r. E
lsp
eth
Mu
rray
, Ass
oci
ate
Pro
fess
or
and
Ass
oci
ate
Dea
n o
f M
BA
Pro
gram
s an
d D
irec
tor,
Qu
een
’s C
en
tre
for
Bu
sin
ess
Ven
turi
ng
Jo
hn
Ko
mar
, Dir
ecto
r o
f En
gin
eeri
ng
and
Op
erat
ion
s, A
uto
mo
tive
Ce
ntr
e o
f Ex
celle
nce
, Osh
awa
Je
sse
Ro
dge
rs, D
irec
tor,
Vel
oC
ity,
Un
iver
sity
of
Wat
erl
oo
D
iscu
ssio
n: W
ha
t a
ctio
ns
need
to
be
take
n e
nh
an
ce t
rain
ing
/ed
uca
tio
n a
nd
co
mm
erci
aliz
ati
on
fo
r th
e cr
eati
ve r
ura
l eco
no
my
ind
ust
ry s
ecto
r?
Faci
litat
or:
Dr.
Way
ne
Cal
dw
ell,
Sch
oo
l of
Envi
ron
men
tal D
esig
n a
nd
Ru
ral D
evel
op
men
t U
niv
ers
ity
of
Gu
elp
h
Sess
ion
C
‘Clu
ster
ing
an
d R
egio
na
l Eco
no
mic
Dev
elo
pm
ent
Pri
nci
ple
s a
nd
Exp
erie
nce
s in
Nu
rtu
rin
g t
he
Cre
ati
ve R
ura
l Eco
no
my’
D
r. K
evin
Sto
lari
ck, R
ese
arch
Dir
ecto
r, M
arti
n P
rosp
erit
y In
stit
ute
, Un
ive
rsit
y o
f To
ron
to, T
oro
nto
, On
tari
o
To
m P
hill
ips,
Eco
no
mis
t an
d S
ust
ain
abili
ty D
irec
tor,
Pet
erb
oro
ugh
Inn
ova
tio
n C
lust
er,
Pet
erb
oro
ugh
, On
tari
o
Ji
m B
lake
, Co
nsu
ltan
t, H
alib
urt
on
Co
un
ty D
evel
op
men
t C
orp
ora
tio
n, H
alib
urt
on
, On
tari
o
Dis
Dis
cuss
ion:
Wh
at
are
the
ch
alle
ng
es a
nd
so
luti
on
s to
th
e d
evel
opm
ent
an
d im
ple
men
tati
on
of
effe
ctiv
e cr
eati
ve r
ura
l eco
no
my
clu
ster
str
ate
gie
s?
Faci
litat
or:
Lau
ren
Mill
ier,
P
rin
cip
al, M
illie
r D
icki
nso
n B
lais
an
d P
resi
den
t Ec
on
om
ic D
evel
op
ers
Co
un
cil o
f O
nta
rio
Se
ssio
n D
‘C
ha
llen
ges
an
d S
olu
tio
ns
for
Cre
ati
ve S
ecto
r B
usi
nes
ses’
D
r. K
elle
y P
acka
len
, Ass
ista
nt
Pro
fess
or,
Qu
een
’s S
cho
ol o
f B
usi
nes
s, Q
uee
n’s
Un
iver
sity
, Kin
gsto
n, O
nta
rio
C
raig
Des
jard
ins,
Exe
cuti
ve D
irec
tor,
Pri
nce
Ed
war
d L
enn
ox
Ad
din
gto
n C
om
mu
nit
y Fu
ture
s D
evel
op
men
t C
orp
ora
tio
n a
nd
Ad
jun
ct P
rofe
sso
r, Q
uee
n’s
Sc
ho
ol o
f B
usi
nes
s, K
ings
ton
, On
tari
o
Appendix 6
55
The
Cre
ativ
e R
ura
l Eco
no
my
– Fr
om
Th
eo
ry t
o P
ract
ice
Ju
ne
14
– 1
6, K
ings
ton
an
d P
rin
ce E
dw
ard
Co
un
ty
Co
nfe
ren
ce A
gen
da
Dra
ft 1
0 A
pr
2-1
1
TB
C
Dis
cuss
ion:
Wh
at
sup
po
rt s
yste
ms
an
d r
eso
urc
es n
eed
to
be
ma
de
ava
ilab
le t
o r
ealiz
e th
e d
evel
opm
ent
an
d g
row
th o
f th
e cr
eati
ve r
ura
l in
du
stry
sec
tor
in y
ou
r co
mm
un
ity?
Fa
cilit
ato
r: B
on
nie
O’N
eill,
Te
am L
ead
er, E
aste
rn O
nta
rio
Dev
elo
pm
ent
Fun
d, M
EDT
1
:00
p.m
. – 2
:15
p.m
. Lu
nch
2:1
5 p
.m. –
3:4
5 p
.m.
Sess
ion
Ch
air
– C
raig
Des
jard
ins,
Exe
cuti
ve D
irec
tor,
PEL
A C
FDC
P
len
ary
: ‘Th
e C
rea
tive
Ru
ral E
con
om
y: E
xper
ien
ces
fro
m A
ust
ralia
n, N
ew Z
eala
nd
an
d S
ou
th A
fric
an
Ru
ral C
om
mu
nit
ies’
P
eter
Ken
yon
, Pre
sid
ent,
Ban
k o
f ID
EAS,
Per
th, A
ust
ralia
P
eter
Ken
yon
is a
pas
sio
na
te c
om
mu
nit
y en
thu
sia
st a
nd
inte
rna
tio
na
lly r
eco
gn
ized
co
mm
un
ity
eco
no
mic
dev
elo
pm
ent
pra
ctit
ion
er w
ith
a
keen
un
der
sta
nd
ing
of
wh
at it
tak
es t
o b
uild
str
on
g v
ibra
nt
stro
ng
vib
ran
t co
mm
un
itie
s. O
ver
the
pa
st d
eca
de
Pet
er h
as
wo
rked
in o
ver
100
0 c
omm
un
itie
s th
rou
gh
ou
t A
ust
ralia
an
d o
vers
eas
to f
aci
lita
te f
resh
an
d c
rea
tive
wa
ys t
o s
tim
ula
te c
om
mu
nit
y a
nd
eco
no
mic
ren
ewa
l.
As
a c
om
mu
nit
y d
evel
op
men
t p
ract
itio
ner
, Pet
er is
a f
irm
bel
ieve
r th
at c
om
mu
nit
ies
are
su
cces
sfu
l wh
en t
hey
are
bu
ilt f
rom
th
e “b
ott
om
u
p a
nd
no
t to
p d
ow
n”.
Pet
er w
ill s
ha
re h
ow
ru
ral a
nd
sm
all
tow
n c
om
mu
nit
ies
in A
ust
ralia
, New
Zea
lan
d a
nd S
ou
th A
fric
a a
re
imp
lem
enti
ng
cre
ati
ve r
ural
eco
no
my
pri
nci
ple
s a
nd
pra
ctic
es t
o im
pro
ve lo
cal e
con
om
ies.
3:4
5 p
.m. –
4:0
0 p
.m.
Ref
resh
men
ts
4:0
0 p
.m.
– 5:
00 p
.m.
Ple
na
ry: ‘
The
Cre
ati
ve F
oo
d E
con
om
y –
Terr
oir
, Ta
ste
an
d T
ale
nt’
D
r. B
etsy
Do
nal
d, A
sso
ciat
e P
rofe
sso
r, D
epar
tmen
t o
f G
eogr
aph
y, Q
uee
n’s
Un
iver
sity
Effe
ctiv
e co
mm
un
ity
eco
no
mic
dev
elo
pm
ent
is b
ase
d o
n id
enti
fyin
g a
co
mm
un
ity’
s st
ren
gth
s a
nd
ass
ets
an
d t
hen
wit
h c
rea
tivi
ty a
nd
entr
epre
neu
ria
l in
no
vati
on
bu
ildin
g o
n t
hes
e st
ren
gth
s. M
an
y ru
ral a
nd
sm
all
tow
n b
usi
nes
ses
an
d c
om
mu
nit
ies
are
init
iati
ng
sig
nif
ica
nt
stra
teg
ies
to e
nh
an
ce t
he
loca
l fo
od
sec
tor
an
d p
ote
nti
al w
ith
in t
hei
r co
mm
un
itie
s. D
r. B
etsy
Do
na
ld, a
str
ong
pro
po
nen
t o
f th
e lo
cal f
oo
d
mo
vem
ent,
ha
s co
nd
uct
ed s
ign
ific
an
t re
sea
rch
into
th
e va
rio
us
asp
ects
of
loca
l fo
od
en
trep
ren
eurs
hip
dev
elop
men
t. D
r. D
on
ald
will
hig
hlig
ht
ho
w lo
cal f
oo
d s
tra
teg
ies
an
d e
ntr
epre
neu
rs c
an
an
d d
o p
lay
a k
ey r
ole
in t
he
crea
tive
ru
ral e
con
om
y. H
er p
rese
nta
tio
n a
nd
exa
mp
les
will
rep
rese
nt
a n
atu
ral l
ink
to t
he
on
-sit
e lo
cal f
oo
d e
ntr
epre
neu
rs t
o b
e p
rofi
led
du
rin
g t
he
Pri
nce
Ed
wa
rd C
ou
nty
po
rtio
n o
f th
e
con
fere
nce
.
5:0
0 p
.m.
– 7:
00 p
.m.
Rec
epti
on
– A
gn
es E
ther
ing
ton
Art
s C
entr
e, Q
uee
n’s
Un
iver
sity
W
elco
me:
Dr.
Yo
lan
de
Ch
an
, Dir
ecto
r, T
he
Mo
nie
son
Cen
tre
an
d J
an
et B
roo
k, D
irec
tor,
Ag
nes
Eth
erin
gto
n A
rts
Cen
tre
R
ecep
tio
n S
po
nso
rs:
The
Mo
nie
son
Cen
tre,
Qu
een
’s S
cho
ol o
f B
usi
nes
s
Appendix 6
56
The
Cre
ativ
e R
ura
l Eco
no
my
– Fr
om
Th
eo
ry t
o P
ract
ice
Ju
ne
14
– 1
6, K
ings
ton
an
d P
rin
ce E
dw
ard
Co
un
ty
Co
nfe
ren
ce A
gen
da
Dra
ft 1
0 A
pr
2-1
1
Rec
epti
on
En
tert
ain
men
t: S
ain
t C
ecili
a S
trin
gs
7:0
0 p
.m.
‘Kin
gst
on
Lo
calic
iou
s’
An
op
po
rtu
nit
y fo
r co
nfe
ren
ce p
art
icip
an
ts t
o ex
plo
re t
he
loca
l fo
od
infl
uen
ce in
Kin
gst
on
’s f
ine
rest
au
ran
ts t
hro
ug
h ‘A
Ta
ste
of
the
Tow
n’.
See
det
ails
in c
on
fere
nce
pa
cka
ge
Appendix 6
57
The
Cre
ativ
e R
ura
l Eco
no
my
– Fr
om
Th
eo
ry t
o P
ract
ice
Ju
ne
14
– 1
6, K
ings
ton
an
d P
rin
ce E
dw
ard
Co
un
ty
Co
nfe
ren
ce A
gen
da
Dra
ft 1
0 A
pr
2-1
1
We
dn
esd
ay J
un
e 1
5, 2
01
1
Cry
stal
Pal
ace
, 37
5 M
ain
St.
Pic
ton
8:3
0 a
.m. –
10
:00
a.m
. R
egis
tra
tio
n
9:3
0 a
.m. –
10
:45
a.m
. Se
ssio
n C
ha
ir a
nd
Pa
nel
Mo
der
ato
r –
Dr.
Yo
lan
de
Ch
an
, Th
e M
on
ieso
n C
entr
e, Q
uee
n’s
Sch
oo
l of
Bu
sin
ess
Ple
na
ry P
an
el:
‘Th
e C
rea
tive
Eco
no
my
in R
ura
l On
tari
o –
Stu
die
s in
Op
po
rtu
nit
ies
an
d C
ha
llen
ge’
Gro
win
g e
vide
nce
su
gg
ests
th
at
a c
rea
tive
eco
no
my
can
occ
ur
in s
ma
ll to
wn
an
d r
ura
l co
mm
un
itie
s. A
ser
ies
of
stu
die
s le
d b
y re
sea
rch
ers
fro
m Q
uee
n’s
Un
iver
sity
, Mill
ier
Dic
kin
son
Bla
is, A
uth
enti
Cit
y , a
nd
th
e M
art
in P
rosp
erit
y In
stit
ute
det
ails
th
e su
cces
ses
an
d c
ha
llen
ges
of
a r
egio
n a
imin
g t
o g
row
its
crea
tive
eco
no
my.
Th
ese
stu
die
s o
ffer
insi
gh
t in
to h
ow
ru
ral a
nd
no
rth
ern
On
tari
o
com
mu
nit
ies
can
wo
rk t
ow
ard
s b
uild
ing
str
on
ger
, mo
re v
ibra
nt
an
d d
yna
mic
cre
ati
ve e
con
om
ies
ind
epen
den
tly
an
d t
hro
ug
h
colla
bo
rati
ve e
ffo
rts.
C
an
ad
a’s
Cre
ati
ve C
orr
ido
r: C
on
nec
tin
g C
rea
tive
Urb
an
an
d R
ura
l Eco
no
mie
s in
Ea
ster
n O
nta
rio
– D
an T
aylo
r, E
con
om
ic
Dev
elo
pm
ent
Off
icer
, Pri
nce
Ed
war
d C
ou
nty
So
uth
Wes
tern
On
tari
o: C
rea
tive
Po
ten
tia
l; S
tra
dd
ling
Tw
o M
ega
Reg
ion
s -K
ath
y W
eiss
, Dir
ecto
r, E
con
om
ic D
evel
op
men
t,
Mu
nic
ipal
ity
of
Ch
ath
am-K
ent
Th
e A
rt o
f Tr
an
siti
on
: Co
nn
ecti
ng
Cre
ati
ve M
ind
s in
Du
rha
m R
egio
n –
Ker
ri K
ing,
To
uri
sm M
anag
er, R
egi
on
of
Du
rham
In
no
vati
on
an
d C
rea
tivi
ty o
n t
he
Per
iph
ery:
Ch
alle
ng
es a
nd
Op
po
rtu
nit
ies
in N
ort
her
n O
nta
rio
– T
om
Do
dd
s, C
EO, S
ault
Ste
M
arie
Eco
no
mic
Dev
elo
pm
ent
Co
rpo
rati
on
1
0:4
5 p
.m. –
3:4
5 p
.m. C
on
curr
ent
Mo
bile
Ca
mp
us
Sess
ion
s O
R A
BC
D W
ork
sho
p
Co
nfe
ren
ce p
arti
cip
ants
may
ch
oo
se o
ne
of
five
co
ncu
rren
t se
ssio
ns.
Ple
ase
no
te:
M
ob
ile C
amp
us
Wo
rksh
op
s ar
e lim
ited
to
45
par
tici
pan
ts.
Thes
e w
ill b
e fi
lled
on
a ‘f
irst
-co
me”
bas
is.
P
re-p
aid
reg
istr
atio
n is
req
uir
ed f
or
the
AB
CD
Wo
rksh
op
.
Se
ssio
n A
Ass
et B
ase
d C
om
mu
nit
y D
evel
op
men
t
This
ses
sio
n f
eatu
res
a h
and
s-o
n, i
nst
ruct
ion
al f
ive
-ho
ur
wo
rksh
op
led
by
Pet
er
Ken
yon
. Se
ssio
ns
B-E
Mo
bile
Ca
mp
us
Sess
ion
s -
Cre
ati
ve In
du
stry
Ca
se S
tud
y W
ork
sho
ps
P
arti
cip
ants
will
lear
n a
bo
ut
the
bu
sin
ess
bac
kgro
un
d f
rom
co
nce
pt
to im
ple
men
tati
on
, th
e sy
ner
gies
an
d g
row
th c
reat
ed
in r
elat
ed
ind
ust
ries
an
d t
he
resu
ltin
g im
pac
t o
n t
he
loca
l eco
no
my.
Gra
du
ate
stu
den
ts f
rom
Qu
een
’s S
cho
ol o
f B
usi
nes
s w
ill c
aptu
re t
he
dis
cuss
ion
th
rou
gh t
ext
and
imag
es t
o c
reat
e a
un
iqu
e ca
se
Appendix 6
58
The
Cre
ativ
e R
ura
l Eco
no
my
– Fr
om
Th
eo
ry t
o P
ract
ice
Ju
ne
14
– 1
6, K
ings
ton
an
d P
rin
ce E
dw
ard
Co
un
ty
Co
nfe
ren
ce A
gen
da
Dra
ft 1
0 A
pr
2-1
1
stu
dy
that
bu
ilds
on
th
e in
sigh
ts a
nd
ob
serv
atio
ns
of
the
par
tici
pan
ts.
Sess
ion
A A
BC
D W
ork
sho
p –
Pet
er K
enyo
n
Ch
air
– D
r. Y
ola
nd
e C
ha
n
Join
Pet
er K
enyo
n in
a w
ork
sho
p s
essi
on
to
incr
ease
yo
ur
un
der
stan
din
g o
f th
e A
sset
Bas
ed C
om
mu
nit
y D
evel
op
men
t (A
BC
D)
app
roac
h.
Pet
er
is a
ren
ow
ned
co
mm
un
ity
dev
elo
pm
ent
pra
ctit
ion
er w
ith
th
e B
AN
K o
f I.
D.E
.A.s
in A
ust
ralia
. P
arti
cip
ants
will
lear
n t
he
pri
nci
ple
s o
f A
BC
D a
nd
ho
w t
o t
hin
k ab
ou
t in
itia
tin
g su
ch
a p
roce
ss in
yo
ur
com
mu
nit
y.
Take
ad
van
tage
of
this
un
iqu
e p
rofe
ssio
nal
dev
elo
pm
ent
op
po
rtu
nit
y co
-sp
on
sore
d a
t th
e C
on
fere
nce
by
the
Ru
ral O
nta
rio
In
stit
ute
.
Mo
bile
Ca
mp
us
Sess
ion
B -
Fea
turi
ng
Hill
ier
Cre
ek E
sta
tes,
Hill
ier
Ch
air
- D
an
Ta
ylo
r H
illie
r C
reek
Est
ates
win
ery
is lo
cate
d in
sce
nic
Pri
nce
Ed
war
d C
ou
nty
, On
tari
o's
late
st d
esig
nat
ed
win
e re
gio
n. A
fte
r b
ein
g in
dev
elo
pm
ent
for
ove
r n
ine
year
s,
the
do
ors
op
ened
to
th
e p
ub
lic f
or
the
firs
t ti
me
in s
pri
ng
of
20
10
. Th
e vi
ney
ard
s sp
an t
wen
ty-f
ive
acre
s, g
row
ing
Pin
ot
No
ir, G
amay
, Rie
slin
g, C
har
do
nn
ay, a
nd
V
idal
. Th
e ce
nte
rpie
ce o
f th
e p
rop
erty
, a b
eau
tifu
lly r
esto
red
16
0 y
ear
old
bar
n t
ran
sfo
rmed
into
ou
r w
iner
y, t
asti
ng
roo
m, a
nd
ret
ail s
tore
, is
an e
ye c
atch
ing
pie
ce o
f co
un
ty h
isto
ry d
irec
tly
visi
ble
fro
m L
oya
list
Par
kway
(H
igh
way
33
).
Mo
bile
Ca
mp
us
Sess
ion
C –
Wh
istl
eSto
p P
rod
uct
ion
s, P
icto
n
Ch
air
– T
BC
W
his
tleS
top
Pro
du
ctio
ns
just
wo
n’t
sto
p. T
he
hu
sban
d-a
nd
-wif
e te
am o
f D
ave
and
Sta
cey
Hat
ch m
ove
d t
hei
r te
levi
sio
n p
rod
uct
ion
co
mp
any
fro
m T
oro
nto
to
a
con
vert
ed
ch
urc
h in
Blo
om
fiel
d t
en y
ears
ago
, pla
nn
ing
to p
urs
ue
a sl
ow
er, b
ette
r lif
esty
le f
or
them
selv
es a
nd
th
eir
two
ch
ildre
n. D
ave
says
th
eir
bu
sin
ess
trip
led
w
hen
th
ey le
ft t
he
city
. W
his
tleS
top
tra
vels
all
ove
r N
ort
h A
mer
ica
crea
tin
g p
rogr
amm
ing
like
Deg
ree
Po
ker
Ch
amp
ion
ship
, see
n o
n E
SPN
in 4
1 c
ou
ntr
ies,
an
d t
he
mo
torc
ycle
mag
azin
e sh
ow
, Mo
torc
ycle
Exp
erie
nce
, no
w in
its
20
th s
easo
n o
n T
SN. T
he
Blo
om
fiel
d s
tud
ios
bo
ast
fou
r e
dit
ing
suit
es a
nd
sp
ecia
lized
vid
eo p
rod
uct
ion
eq
uip
men
t as
wel
l as
gra
ph
ic d
esig
n a
nd
vo
ice-
ove
r ca
pab
iliti
es.
Mo
bile
Ca
mp
us
Sess
ion
D –
Fea
turi
ng
Pri
nce
Ed
wa
rd F
am
ily H
ealt
h T
eam
, Pic
ton
C
ha
ir –
TBC
Th
e P
rin
ce E
dw
ard
Fam
ily H
ealt
h T
eam
(P
EFH
T) w
as a
pp
rove
d b
y th
e M
inis
try
to b
e a
pro
vid
er -
led
fam
ily h
ealt
h t
eam
. P
rin
ce E
dw
ard
Co
un
ty p
hys
icia
ns
dem
on
stra
ted
th
emse
lves
an
incl
usi
ve g
rou
p a
s th
eir
init
ial b
y-la
ws
exp
and
ed t
he
def
init
ion
of
pro
vid
er b
eyo
nd
just
ph
ysic
ian
s to
incl
ud
e o
ne
bo
ard
po
siti
on
as
bei
ng
ded
icat
ed
fo
r a
nu
rse
pra
ctit
ion
er –
it w
as u
np
rece
den
ted
at
the
tim
e an
d e
ven
to
day
rem
ain
s a
rari
ty a
mo
ng
FHT’
s. T
he
Pri
nce
Ed
war
d F
amily
Hea
lth
Te
am c
urr
entl
y p
rovi
des
hea
lth
car
e se
rvic
es t
o m
ore
th
an 1
7,0
00
pat
ien
ts. I
t is
mad
e u
p o
f 2
0 d
oct
ors
an
d t
hre
e n
urs
e p
ract
itio
ner
s. T
he
team
will
co
nti
nu
e to
in
crea
se a
cce
ss t
o p
atie
nt
care
by
add
ing
a so
cial
wo
rker
, a p
art-
tim
e d
ieti
tian
, a p
art-
tim
e p
har
mac
ist
and
reg
iste
red
nu
rses
du
rin
g it
s fi
rst
year
of
op
erat
ion
s.
The
team
has
als
o f
orm
ed a
par
tner
ship
wit
h t
he
Has
tin
gs-P
rin
ce E
dw
ard
Co
mm
un
ity
Car
e A
cces
s C
en
tre
(CC
AC
).
Mo
bile
Ca
mp
us
Sess
ion
E –
Fea
turi
ng
Fif
th T
ow
n A
rtis
an
Ch
eese
, No
rth
Ma
rysb
oro
ug
h
Ch
air
– J
ean
An
ne
Ca
rro
ll P
etra
Co
op
er is
rel
ish
ing
her
sec
on
d c
aree
r. T
he
form
er p
ub
lish
ing
exe
cuti
ve is
alr
ead
y an
aw
ard
-win
nin
g ch
eese
pro
du
cer
as f
ou
nd
er a
nd
CEO
of
Fift
h T
ow
n
Art
isan
Ch
eese
Co
mp
any
and
Fif
th T
ow
n P
rod
uct
ion
s, b
oth
bra
nch
es o
f a
com
pan
y sh
e in
corp
ora
ted
in 2
00
2. S
he
says
sh
e m
ove
d t
o P
rin
ce E
dw
ard
Co
un
ty w
ith
h
er h
usb
and
an
d y
ou
ng
dau
ghte
r fo
r a
cou
ntr
y lif
esty
le a
nd
th
e ab
un
dan
t b
usi
nes
s o
pp
ort
un
itie
s. T
he
com
pan
y h
as w
on
inte
rnat
ion
al r
eco
gnit
ion
fo
r n
ot
on
ly it
s
Appendix 6
59
The
Cre
ativ
e R
ura
l Eco
no
my
– Fr
om
Th
eo
ry t
o P
ract
ice
Ju
ne
14
– 1
6, K
ings
ton
an
d P
rin
ce E
dw
ard
Co
un
ty
Co
nfe
ren
ce A
gen
da
Dra
ft 1
0 A
pr
2-1
1
chee
se p
rod
uct
s b
ut
its
rem
arka
ble
bu
ildin
g. F
ifth
To
wn
op
ened
th
e d
oo
rs t
o it
s ve
ry o
wn
LEE
D c
erti
fied
fac
tory
in t
he
spri
ng
of
20
08
. It
is t
he
firs
t ce
rtif
ied
p
lati
nu
m L
EED
man
ufa
ctu
rin
g fa
cilit
y in
Can
ada
and
th
e fi
rst
dai
ry in
No
rth
Am
eric
a w
ith
th
e ce
rtif
icat
ion
.
3:4
5 p
.m. –
4:0
0 p
.m.
Cry
sta
l Pa
lace
, Pic
ton
- R
efre
shm
ents
4:0
0 p
.m. –
5:1
5 p
.m.
Sess
ion
Ch
air
an
d P
an
el M
od
era
tor
– J
ack
ie S
t. P
ierr
e, E
xecu
tive
Dir
ecto
r, O
nta
rio
Ea
st E
con
om
ic D
evel
op
men
t C
om
mis
sio
n
Ple
na
ry P
an
el: ‘
Def
inin
g t
he
Ro
les
for
Go
vern
men
t in
th
e C
rea
tive
Ru
ral E
con
om
y’
How
are
govern
ment
leaders
support
ing a
nd p
rom
oting t
he c
reative r
ura
l econom
y?
What
are
the a
ppro
priate
role
s
for
govern
ment
to a
ssis
t busin
esses a
nd c
om
munitie
s in p
ositio
nin
g t
hem
selv
es t
o t
ake a
dvanta
ge o
f th
e
opport
unitie
s f
or
econom
ic g
row
th?
What
are
the n
ew
and e
merg
ing p
olicy p
latf
orm
s t
hat
support
econom
ic a
nd
com
munity d
evelo
pm
ent,
innovation,
and e
conom
ic d
ivers
ific
ation?
H
on
. Gar
y G
oo
dye
ar, M
inis
ter
of
Stat
e, F
edD
ev O
nta
rio
(in
vite
d)
H
on
. Gle
n M
urr
ay –
Min
iste
r o
f In
no
vati
on
an
d R
esea
rch
(in
vite
d)
J.
Mu
rray
Jo
nes
, War
den
, Pet
erb
oro
ugh
Co
un
ty a
nd
Ch
air,
Eas
tern
On
tari
o W
ard
ens’
Cau
cus
5:1
5 p
.m. –
6:0
0 p
.m.
Rec
epti
on
an
d C
ash
Ba
r
6:0
0 p
.m. –
7:3
0 p
.m.
Din
ner
G
reet
ing
s fr
om
Pet
er M
erte
ns,
Ma
yor,
Pri
nce
Ed
wa
rd C
ou
nty
En
tert
ain
men
t: T
BC
8:0
0 p
.m. –
9:3
0 p
.m.
Ch
air
– D
an
Ta
ylo
r, P
rin
ce E
dw
ard
Co
un
ty E
con
om
ic D
evel
op
men
t
An
eve
nin
g o
f ‘P
ech
aK
uch
a 2
0x2
0’
Join
us
for
an
eve
nin
g n
etw
ork
ing
eve
nt
fea
turi
ng
rea
l peo
ple
, rea
l com
mu
nic
ati
on
, an
d r
eal c
rea
tive
fu
n.
Des
ign
ed t
o s
tim
ula
te,
ente
rta
in, a
nd
cre
ate
new
net
wo
rks,
th
is e
ven
t w
ill s
ho
wca
se e
igh
t cr
eati
ve in
du
stry
lea
der
s b
ehin
d t
he
ren
ais
san
ce o
f ru
ral O
nta
rio
.
Thei
r fa
st-f
ire
pre
sen
tati
on
s w
ill e
nerg
ize
you
an
d s
tim
ula
te y
ou
r im
ag
ina
tio
ns
ab
ou
t p
oss
ibili
ties
th
at
exis
t w
ith
in t
his
em
erg
ing
mo
vem
ent.
Th
ey w
ill a
lso
sh
are
th
eir
asp
ira
tio
ns
for
thei
r co
mm
un
itie
s a
nd
off
er in
sig
hts
into
wh
at
cha
llen
ges
an
d s
up
po
rts
them
.
Thei
r st
ori
es w
ill u
nco
ver
un
exp
ecte
d id
eas
an
d t
ale
nts
ma
kin
g a
Pec
ha
Ku
cha
eve
nin
g li
ke ‘a
bo
x o
f ch
oco
late
s’.
Aft
er s
ix m
inu
tes
an
d
fort
y-se
con
ds
of
each
, yo
u’ll
ha
ve a
vir
tua
l lib
rary
on
the
cre
ati
ve r
ura
l eco
no
my.
Exp
ect
to c
om
e a
wa
y w
ith
mo
re in
form
ati
on
th
an
you
eve
r th
ou
gh
t yo
u n
eed
ed t
o k
no
w!
The
even
ing
will
co
ncl
ud
e w
ith
net
wo
rkin
g a
nd
so
cia
l tim
e.
Thu
rsd
ay J
un
e 1
6, 2
01
1
We
llin
gto
n A
ren
a
Appendix 6
60
The
Cre
ativ
e R
ura
l Eco
no
my
– Fr
om
Th
eo
ry t
o P
ract
ice
Ju
ne
14
– 1
6, K
ings
ton
an
d P
rin
ce E
dw
ard
Co
un
ty
Co
nfe
ren
ce A
gen
da
Dra
ft 1
0 A
pr
2-1
1
8
:30
a.m
. – 1
0:0
0 a.
m.
Reg
istr
ati
on
9:3
0 a
.m. –
10
:45
a.m
. C
on
curr
ent
Sess
ion
s: ‘B
uild
ing
on
Ass
ets
- Fr
om
Her
ita
ge
to H
um
an
Ca
pit
al’
Co
nfe
ren
ce p
arti
cip
ants
may
ch
oo
se o
ne
of
fou
r se
ssio
ns,
eac
h d
esig
ned
wit
h a
dif
fere
nt
len
s th
rou
gh w
hic
h t
o e
xam
ine
the
po
ssib
iliti
es f
or
gro
win
g th
e cr
eati
ve e
con
om
y in
ru
ral c
om
mu
nit
ies;
yo
uth
, new
cit
izen
s, a
nd
bu
ilt c
ult
ura
l an
d h
erit
age
asse
ts.
Sess
ion
1: Y
ou
th a
nd
th
e C
rea
tive
Ru
ral E
con
om
y W
ha
t u
niq
ue
op
po
rtu
nit
ies
exis
t to
en
ga
ge
you
th in
th
e cr
eati
ve r
ura
l eco
no
my?
Ho
w c
an
tec
hn
olo
gie
s su
ch a
s d
igit
al m
edia
ad
van
ce t
he
skill
ba
se a
nd
sti
mu
late
th
e g
row
th o
f n
ew e
ntr
epre
neu
ria
l ap
pro
ach
es?
Pa
nel m
emb
ers
will
sh
are
th
eir
un
iqu
e ex
per
ien
ces
an
d o
ffer
insi
gh
ts in
to t
he
pa
rtn
ersh
ips
an
d a
pp
roa
ches
th
ey
ha
ve u
sed
to
pre
pa
re y
ou
th f
or
op
po
rtu
nit
ies
in t
he
crea
tive
eco
no
my.
B
ill M
ates
, Dir
ecto
r, E
con
om
ic D
evel
op
men
t, T
ow
n o
f In
gers
oll
(Fu
sio
n C
entr
e)
D
ave
Hat
ch, W
his
tleS
top
Pro
du
ctio
ns
Inc.
, Pic
ton
D
enis
Dya
ck, P
resi
den
t, S
ilico
n K
nig
hts
, St.
Cat
her
ines
(in
vite
d)
Mo
der
ato
r: J
amie
Sim
mo
ns,
Pro
gram
Dev
elo
pm
ent
Man
ager
, No
rth
um
ber
lan
d C
om
mu
nit
y Fu
ture
s D
evel
op
men
t C
orp
ora
tio
n
Sess
ion
2: C
reat
ing
Op
po
rtu
nit
ies
for
New
Can
adia
ns
Wit
hin
th
e C
reat
ive
Ru
ral E
con
om
y.
M
an
y ru
ral c
om
mu
nit
ies
livin
g a
dja
cen
t to
urb
an
reg
ion
s a
re e
xplo
rin
g w
ays
to
eng
ag
e a
nd
att
ract
new
cit
izen
s. D
oes
th
e tr
ad
itio
na
l ru
ral ‘
qu
alit
y o
f lif
e’ a
pp
eal
to n
ew im
mig
ran
ts?
Ho
w a
re s
om
e ru
ral c
omm
un
itie
s a
da
pti
ng
to
th
e p
oss
ibili
ties
an
d o
pp
ort
un
itie
s o
ffer
ed b
y w
elco
min
g, s
up
po
rtin
g, a
ttra
ctin
g a
nd
ret
ain
ing
sk
illed
new
com
ers,
new
com
er e
ntr
epre
neu
rs, b
usi
nes
ses
an
d o
ther
new
Ca
na
dia
ns.
H
ow
co
uld
a c
rea
tive
ru
ral e
con
om
y a
pp
roa
ch e
xpa
nd
th
e o
pp
ort
un
itie
s fo
r n
ew c
itiz
ens
an
d c
ap
ita
lize
on
th
eir
entr
epre
neu
ria
l ski
lls a
nd
exp
erti
se?
D
ipti
Pat
el, P
rogr
am M
anag
er, L
oca
l Im
mig
rati
on
Par
tner
ship
Pro
gram
, Mu
nic
ipal
ity
of
Ch
ath
am –
Ken
t
Sa
bb
y D
uth
ie, C
o-o
wn
er W
edge
wo
od
Ret
irem
ent
Res
ort
, Bro
ckvi
lle
TB
C
Mo
der
ato
r: D
ave
Pau
l, D
irec
tor
of
Eco
no
mic
Dev
elo
pm
ent,
Cit
y o
f B
rock
ville
Se
ssio
n 3
: Tra
dit
ion
al H
eri
tage
Ass
ets
in t
he
Cre
ativ
e R
ura
l Eco
no
my
Mo
re a
nd
mor
e ru
ral c
om
mu
nit
ies
are
reco
gn
izin
g t
he
po
ten
tia
l th
at
exis
ts in
cu
ltu
ral a
nd
her
ita
ge
ass
ets
an
d a
re c
rea
tin
g n
ew
wa
ys t
o t
ake
ad
van
tag
e o
f th
em
to g
row
th
eir
eco
no
my.
W
ha
t a
re t
he
ingr
edie
nts
th
at
are
req
uir
ed t
o m
ake
th
ese
ven
ture
s su
cces
sfu
l? W
ha
t ro
les
do
pa
ssio
n, l
ead
ersh
ip a
nd
co
llab
ora
tive
a
pp
roa
ches
pla
y in
mo
vin
g f
rom
co
nce
pt
to r
ealit
y. H
ow c
ou
ld/s
ho
uld
mu
nic
ipa
l go
vern
men
ts p
lay
a le
ad
ersh
ip r
ole
? H
ow
are
th
ese
crea
tive
ind
ust
ries
st
imu
lati
ng
new
bu
sin
ess
deve
lop
men
t in
rur
al c
om
mu
nit
ies?
Appendix 6
61
The
Cre
ativ
e R
ura
l Eco
no
my
– Fr
om
Th
eo
ry t
o P
ract
ice
Ju
ne
14
– 1
6, K
ings
ton
an
d P
rin
ce E
dw
ard
Co
un
ty
Co
nfe
ren
ce A
gen
da
Dra
ft 1
0 A
pr
2-1
1
R
ose
bu
d T
hea
tre,
Ro
seb
ud
, Alb
erta
- L
aver
ne
Eric
kso
n (
Init
iato
r) o
r B
ob
Dav
is, E
xecu
tive
Dir
ecto
r
Th
e A
rts
and
Co
oke
ry B
ank,
Wes
t Lo
rne
- G
race
McG
artl
and
, Bo
ard
Ch
air
Mo
der
ato
r: E
rik
Han
son
, Her
itag
e R
eso
urc
es C
oo
rdin
ato
r, C
ity
of
Pet
erb
oro
ugh
Se
ssio
n 4
: Cra
yon
s, m
app
ers
and
so
mew
her
es, o
h m
y! (
Cu
ltu
ral M
app
ing)
Bef
ore
em
ba
rkin
g d
ow
n t
he y
ello
w b
rick
ro
ad
to
th
e p
rom
ises
of
the
cult
ura
l cre
ativ
e’s
emer
ald
cit
y, le
arn
fro
m C
olli
ng
wo
od
's e
xper
ienc
es in
Cu
ltu
ral M
ap
pin
g &
C
ross
Bo
rder
Co
llab
ora
tio
n.
Na
vig
ati
ng
bet
wee
n m
un
icip
al a
nd
co
un
ty b
ord
ers;
yie
ldin
g t
an
gib
le a
nd
cre
dib
le r
esu
lts
bo
th r
egio
na
lly a
nd f
or
each
mu
nic
ipa
lity;
a
nd
, th
e b
enef
its
of
no
pla
ce li
ke h
ome,
will
all
be
cove
red
in a
n in
tere
stin
g a
nd
info
rma
tive
dis
cuss
ion
. W
e w
ill f
ill y
ou
r m
ind
wit
h in
form
ati
on
, in
spir
e yo
ur
hea
rt,
an
d g
ive
you
th
e co
ura
ge
to u
nd
erta
ke y
ou
r o
wn
pro
ject
.
Pan
el M
emb
ers
and
Mo
der
ato
r: T
BC
1
0:45
a.m
. – 1
1:00
a.m
. R
efre
shm
ents
11:
00 a
.m. –
12:
45
Sess
ion
Ch
air
– T
BC
P
len
ary
: ‘W
orl
d C
afé
Eve
nt
- Q
ues
tio
ns
Tha
t M
att
er’
Cat
hy
Lan
g, C
. Lan
g C
on
sult
ing
A c
on
vers
atio
nal
pro
cess
, th
e W
orl
d C
afé
is a
n in
no
vati
ve y
et s
imp
le m
eth
od
olo
gy f
or
ho
stin
g co
nve
rsat
ion
s ab
ou
t q
ues
tio
ns
that
m
atte
r. T
hes
e c
on
vers
atio
ns
link
and
bu
ild o
n e
ach
oth
er a
s p
eop
le m
ove
bet
wee
n g
rou
ps,
cro
ss-p
olli
nat
e id
eas,
an
d d
isco
ver
new
in
sigh
ts in
to t
he
qu
esti
on
s o
r is
sues
th
at a
re m
ost
imp
ort
ant
in t
hei
r lif
e, w
ork
, or
com
mu
nit
y. A
s a
pro
cess
, th
e W
orl
d C
afé
can
ev
oke
an
d m
ake
visi
ble
th
e co
llect
ive
inte
llige
nce
of
any
gro
up
, th
us
incr
easi
ng
peo
ple
’s c
apac
ity
for
effe
ctiv
e ac
tio
n in
pu
rsu
it o
f co
mm
on
aim
s.
12:
45 –
1:4
5 p
.m.
Lun
ch
1:4
5 p
.m. –
2:4
5 p
.m.
Fin
al K
eyn
ote
Sp
eake
r
Dr.
Ric
ha
rd F
lori
da
(TB
C)
2:4
5 p
.m. –
3:0
0 p
.m.
Co
nfe
ren
ce C
on
clu
sio
n a
nd
Eva
lua
tio
ns
Dr.
Yo
lan
de
Ch
an, D
irec
tor,
Th
e M
on
ieso
n C
entr
e, Q
uee
n’s
Sch
oo
l of
Bu
sin
ess
Dan
Tay
lor,
Eco
no
mic
Dev
elo
pm
ent
Man
ager
, Pri
nce
Ed
war
d C
ou
nty
Appendix 6
62
Appendix 7
Distinguished Fulbright Lecture “The Strategy of Knowledge: Development vs. Protection” Dr. Scott Erickson September 13, 2010 Abstract: Implicit in much of the discussion concerning knowledge management (KM) is an assumption that more knowledge assets and more knowledge sharing is always for the best. But a strong case can be made that the development of knowledge should be more strategic.
Initially, the circumstances under which knowledge is employed vary. KM programs are not equally effective in all circumstances. Secondly, there exists the threat of knowledge leakage, particularly given the growth in competitive intelligence efforts over the past two decades. Thus, the potential benefit from developing knowledge can vary, as can its vulnerability to competitive incursion and loss of proprietary knowledge to others.
This presentation will focus on a Strategic Protection Factor framework we have created to identify, categorize, and evaluate a firm’s situation, helping managers to make strategic decisions concerning the level of knowledge development and knowledge protection necessary to effectively compete. Further, the presentation will identify prospective variables behind the framework, obtained from the literature and from existing data, helping to define a firm’s place in the framework. These variables can be grouped on the national, industry, and firm levels. Finally, the presentation will address avenues for further research to better define the framework and provide a workable tool for the strategic management of knowledge.
63
Appendix 8 Creative Economy Series
64
“The creative economy: Fact and fiction”.
Dr. Betsy Donald – Queen's University
January 26, 2010
Abstract: The Creative Economy is one of the most hotly contested economic development terms in academia
today. Despite its widespread use in public policy, the term attracts attention from both naysayers and
proponents alike. What exactly is the creative economy? How is it different from the knowledge-
intensive, innovative or entrepreneurial economy? What have been some of the methodological,
theoretical and public policy critiques? Why has it been separated out from a class (i.e., service, working
and creative) and geographic (i.e., urban and rural) perspective?
The purpose of this talk is to introduce the concept but also provide a rigorous analysis of its use in both
theoretical and practical terms. To provide context, the talk will also draw upon a five-year empirical
study of the Canadian food economy to illustrate and debate the concept in economic development
terms. The seminar will lay the foundation for the Monieson Centre winter series on the Creative
Economy, assessing its contribution to key conversations about the economic future and sustainability
of Canada.
"The rural creative economy: Issues and challenges"
Dr. Kevin Stolarick, Research Director, The Martin Prosperity Institute, Joseph L.
Rotman School of Management, University of Toronto
February 16, 2010
Abstract The idea of a “Creative Economy” and related research have primarily been focused on urban or at least
suburban areas. Richard Florida’s original research and much of the subsequent work of other
researchers have only looked at metropolitan regions. The idea of a attracting the creative class has
come to be synonymous with an urban lifestyle and amenities. However, researchers from the U.S.
Department of Agriculture (McGranahan and Wojan) and others have found that the creative class plays
an equally important role in the economic development and success of rural and non-urban regions, and
that these locations can offer a different collection of amenities that can be equally attractive to a
subset of the Creative Class. The Creative Class is not monolithic. Variation in individual and family
preferences results in variability in the ability to attract the creative, highly-skilled individuals needed for
regional prosperity. In this talk, examples from Europe, the United States, and northern Canada will be
used to discuss the development of appropriate regional strategies.
Appendix 8 Creative Economy Series
65
“The creative economy in Ontario: A Prince Edward County case example”.
Dan Taylor – Prince Edward County Economic Development, Dr. Greg Spencer – Munk
Centre
March 23, 2010
Dan Taylor Abstract: The Creative Economy is primarily seen as an urban phenomenon. However, its principles – talent,
tolerance, technology and now territory – involving quality of place, public space, community amenities,
culture, etc. are hardly unique to cities. Prince Edward County has branded itself as Canada’s First
Creative Rural Economy. In this seminar, the county’s Rural Renaissance will be described. The practical
application of creative economy theories in a real and rural place will be discussed.
Rural does not exclude urban. This presentation will touch on regional and rural-urban
interdependencies, and the importance of trading relationships in developing a creative rural economy.
It will outline Prince Edward County’s journey of creative economy discovery and realization via case
studies about real people, real businesses and real economic development. The focus will be on real-life
examples of how a community is capitalizing on, and excelling at developing, its creative rural economy
and how benefits are rippling throughout the broader economy. As dramatic socio-economic change
unfolds in what was once a somewhat forgotten static community in decline, the “Good, Bad and Ugly”
will be described.
Dr. Greg Spencer Abstract: Creative advantage and rural areas: strategies for overcoming
sparse networks. This research begins with an examination of the social dynamics of the creative process which highlights
the importance of dense and diverse connections that provide a wide range of knowledge and
opportunities. The main implication of this is that large cities tend to possess a ‘creative advantage’ over
places that present fewer local learning opportunities. To this end this research contends that there is a
larger role for the public sector in rural areas in the creative economy, particularly in terms of building
and maintaining local networks and connections with places further afield. The case of Prince Edward
County provides an instructive case of effective local policy making.
“The creative economy: Rural Canada policy implications”
Emily Boylan (Policy Advisor), Ann-Marie Kelleher (Economic Development Consultant),
Karla Uliana (A Manager) – Ontario Ministry of Agriculture, Food and Rural Affairs;
Galen Kennedy (Senior Policy Advisor) - Ministry of Research and Innovation; Alida
Stevenson (Policy Advisor) - Ministry of Tourism and Culture and Stellina Williams (A
Manager of Strategic Policy and Programs) - Ministry of Economic Development and
Trade
April 27, 2010
Abstract The Ontario government has recognized the importance of the creative economy in growing strong rural
communities. Learn how individual ministries are linking policy and programming and working
collaboratively across government to grow the creative economy.
Appendix 8 Creative Economy Series
66
“The rural creative economy: Agenda for research”.
Dr. Yolande Chan – Queen's School of Business, Craig Desjardins – Prince
Edward/Lennox & Addington CFDC, Dr. Betsy Donald - Queen's University and Dr.
Kevin Stolarick - Martin Prosperity Institute
May 25, 2010
Abstract: This seminar completes a five-part series of creative economy discussions. Having addressed creative
economy theory, practice and policy, the attention now shifts to the creation of a research agenda.
Panel members will present findings from recent research on the creative economy in rural Eastern
Ontario. They will discuss implications for research and action moving forward, and invite both
researchers and practitioners to address challenging business and economic issues. The goal will be to
look forward to address emerging research and business needs.
Appendix 9 Monieson Ideas Seminar series
67
“Rural Broadband - The Pipe Stops Here”
Mr. David Fell, CEO Eastern Ontario Regional Network; Dr. Hossam Hassanein, School of
Computing, Queen's University; Mr. Mark Henry, Fields on West Lake; Dr. John
Pliniussen, Queen's School of Business, Queen's University, Ms. Kathy Wood, Natural
Capital Resources Inc.
Wednesday 27th October, 2010
Abstract: Entrepreneurs in both urban and rural areas seek opportunities to learn new methods to help their
businesses succeed, but the lack of broadband availability greatly hampers the ability for e-commerce in
rural areas. This seminar identifies opportunities for researchers, businesses and communities to work
together to explore broadband technologies and services. Academic researchers will explain the physical
network infrastructure required to supply rural regions with broadband, and discuss how businesses can
innovate once it is there. Business and community leaders will describe how to collaborate with the
government to supply broadband as well as the benefits of having it in the region.
“Energy Alternatives”
Mr. Brian Burt, Burt's Greenhouses; Professor Dave Mody, Chemical Engineering,
Queen's University; Professor Steven Moore, Queen's School of Business, Queen's
University; Dr. Andrew Pollard, Director, Sustainable Bioeconomy Centre, Queen's
University; Mr. Steve Sottile, Utilities Kingston ⁄ Board Member SWITCH
Wednesday 10th November, 2010
Abstract: As society looks to alternatives to fossil fuels, the potential market is expanding, and effective methods
to create and distribute new sources of power are being sought. This seminar tracks alternative energy
from their sources to the end user. Queen's researchers will discuss converting new sources of energy
for consumer use. Financing structures will also be explored. Distribution experts will explain how to get
the energy to end users, and consumers will explain the overall benefits of receiving alternative energy
supplies.
“Green Entrepreneurship”
Ms. Julia Bryan, MyFarm; Dr. Joshua Pearce, Dept Mechanical & Materials Eng, Queen's
University; Mr. George Scott, Scott Environmental Group Ltd; Dr. Jane Webster, Queen's
School of Business, Queen's University, Ms. Anne Marie Young, Frontenac County
Wednesday 8th December, 2010
Abstract: A prevailing thought is that “Green is good” – for the environment, for living, and for business. This
seminar examines the move to “green”, how it detoxifies people and communities, and how it is used in
local economies. Academic researchers will relate the potential and pitfalls of developing green
technologies. Opportunities involving students engaged in service learning using green information
technology will be discussed. Business people will explore customer attraction and sustainability
benefits of green entrepreneurship, and economic development officials will examine the regional
marketing potential in going green.
Appendix 9 Monieson Ideas Seminar series
68
“Medical Innovation - From the Bench to a Business”
Dr. Elspeth Murray, Queen's School of Business, Queen's University; Dr. John Rudan,
Professor and Head of Department of Surgery, KGH; Dr. Stephen Scott, Department of
Anatomy and Cell Biology, Queen's University; Mr. Paul St. John, President and CEO -
iGO Technologies and Ms. Anne Vivian-Scott, PARTEQ ⁄ Pres. & CEO of BKIN
Technologies Ltd.
Wednesday 19th January, 2011
Abstract: Researchers at Queen’s University are developing innovative technologies in health care. This seminar
examines two successes – computer-assisted orthopaedic surgery and the KINARM – and explores
innovative methods to capture the knowledge created in the lab and transfer it to entrepreneurs so it
can reach the marketplace. Academic researchers will discuss the importance of developing medical
technologies that enhance patient care, while business leaders will examine how to harness the business
opportunities presented by the research, and how collaboration with organizations such as PARTEQ
brings university research to those who can most benefit.
“Arts and Culture–Increasing Regional Marketability”
Ms. Janet Brooke, Director, Agnes Etherington Art Centre; Dr. John Burge, Dept. of
Music, Queen’s University; Mr. Dan Taylor, Prince Edward County Economic
Development Officer; Mr. Greg Wanless, Drama Department, Queen’s University ⁄Artistic
Director & General Manager, Thousand Islands Playhouse and Professor Ken Wong,
Queen’s School of Business, Queen’s University.
Tuesday 15th February, 2011
Abstract: New markets are emerging for regions that promote not only the natural splendour of their
surroundings, but also the talents of the people within. This seminar explores ways that regions can
promote the vibrancy of their cultural base and increase their tourism potential. Queen’s researchers
will offer best practices in the marketing of cultural tourism. The seminar will hear from highly acclaimed
artists and artistic directors from Queen’s who will offer insight into developing a cultural tourism
program, and marketing experts in economic development professionals will examine the role of
cultural tourism in a region’s overall tourism plan.
Appendix 9 Monieson Ideas Seminar series
69
“Social Leadership in Research and Business”
Ms. Mary Beshai, Chair of Niagara Orthopaedics Worldwide, Senior Advisor,
Partnerships and Citizen Engagement, Canadian Institutes of Health Research; Dr. Tim
Bryant, Dept Mechanical & Materials Eng, Queen's University; Dr. Tina Dacin Queen's
School of Business, Queen's University; Ms. Djenana Jalovcic, International Centre for the
Advancement of Community Based Rehabilitation, Queen's University and Mr. Robert
Laporte, Neutopia EcoSolutions Inc.
April 27, 2011
Abstract: Social leadership can play a significant role in personal and community development. This seminar looks
at innovative practices and technologies that can enhance the social and economic fabric of
communities. Queen’s researchers relate the local and international benefits of providing services and
technologies. The seminar will also explore challenges in providing services, especially in international
markets, from a business point of view, as well as examine a social profit business model.
“Research and Policy – Turning Ideas into Action”
Mr. Craig Desjardins, Executive Director, PELA CFDC & Director, Prince Edward ⁄
Lennox and Addington Institute on Rural Development; Prof. Shai Dubey, Director, e
Queen’s MBA Program & Director, Master in Global Management Program, Queen’s
School of Business; Dr. Peter Harrison, Director, School of Policy Studies, Queen’s
University; Ms. Petra C. Kassun-Mutch, Fifth Town Cheese and Ms. Bonnie O'Neill, Team
Lead, Eastern Ontario Development Fund Program, Ontario Ministry of Economic
Development and Trade.
May 12, 2011
Abstract: There is no shortage of good ideas coming from universities, many of them informed by community
partnerships. But how do those ideas get translated into action? And what happens when policy
becomes law? This seminar looks at how research informs policy that affects the business community,
and how resulting business owners can comply with the resulting regulations. The seminar will also
examine how businesses leaders make their way through various policy and compliance issues.
Appendix 10 Knowledge Exchange Seminars
70
“Intellectual Capital”
Dr. Scott Erickson, Fulbright Scholar
Wednesday, September 22, 2010
Intellectual Capital Abstract: Intellectual capital (IC) is a close cousin of knowledge management (KM), essentially addressing the
same issues but from a different perspective. If KM is about growing and sharing knowledge assets, IC is
about identifying and measuring those same assets.
IC grew mainly out of industry, with a measure of input from both accountants and strategists. This
presentation will cover the basics of the field, including the categorization of knowledge assets (human
capital, structural capital, relational capital). It will also focus on some of the more well-known tools for
measuring IC, such as Skandia Navigator and Pulic’s VAIC. It will also cover some of the spinoffs of the
basic concept, including the intellectual capital of nations.
Competitive Intelligence Abstract: Competitive intelligence (CI) is the practice of obtaining, analyzing, and acting upon information or
knowledge related to specific competitors. In practice, CI is typically a well-organized activity involving
public sources, human intelligence, and active collection. Once collected, the information and
knowledge is analyzed and made actionable.
For the knowledge management (KM) community, there are some obvious parallels between CI and KM.
This presentation will cover the similarities and the differences, including how the fields can inform each
other for better practice.
“Rural Economic Futures – How Rural Areas Can Punch Above their Economic Weight –
A UK Perspective”
Rob Hindle, Rural Innovation
March 21, 2011
Abstract: The UK is going through a significant transition as it seeks to re-balance and diversify its economy.
Businesses across the UK need to become more innovative in order to boost productivity. Research
conducted for England’s Department for the Environment, Farming and Rural Affairs suggests that whilst
there are opportunities to increase the performance of rural firms and local economies through
innovation, there are barriers to innovation associated with the spatial context in which firms operate.
These are partly structural – relating to limited access to Higher Education Institutes (HEIs) and
innovation networks, poor broadband speed and lack of agglomeration - and partly human – owner’s
objectives, poor graduate retention, access to skills and a limited labour pool.
This seminar will use the findings from this research, work into rural economic futures for One North
East (a regional development agency), experience from local community and economic development
work in the UK, and insight from Dave Ivan’s “Can Small Towns be Cool?” project to consider how rural
areas should position and organise themselves to address barriers to innovation and so optimise their
economic futures.
+WHERE NEXT? Toward a University Academic Plan
QUESTIONS TO GUIDE UNIT/PROGRAM AND FACULTY LEVEL SUBMISSIONS Current economic and budgetary conditions and challenges are unlikely to change in the near or distant future. At the same time, the Premier has set the ambitious goal that 70% of the population will graduate with a post‐secondary qualification; and the Ministry of Training, Colleges and Universities (MTCU) projects that between 2008‐09 and 2015‐16, university applications in Ontario will rise by 42,000 – 58,000. Our ability to respond to this increased demand while retaining our commitment to quality requires that we look closely at what we do, how we do it and how well we do. We must be clear‐minded and strategic. We cannot do everything, so we must choose our areas of focus. While being mindful of the tremendous diversity, which characterizes this institution, across Faculties and even within units, we must forge a coherent common vision for the future.
The following questions are provided to guide the Academic Planning Exercise. A comparable template, suitably adapted, will be provided to administrative units for input into broader university planning.
The submission deadline for unit documents will be determined by Deans. The Deans’ submission deadline to the Vice-Principal (Academic) is April 15, 2010.
PLEASE NOTE: This MS Word document is being provided to assist in the compilation and drafting of unit answers to the academic planning questions. Save this document to your computer as you would any text file and send to colleagues for comment, etc. Finalized unit documents are to be submitted to Deans following deadlines and processes developed by each Dean.
Appendix 11: The Monieson Centre’s Response to “Where Next?”
71
1 How will your unit or programs contribute to Queen’s mission of research, scholarship, teaching and service to the community, province, nation and broader world? What steps will you take, through the delivery of high quality programs, to attain these goals?1,2
The Monieson Centre is well-aligned with the University’s mission. Housed within Queen’s School of Business (QSB), The Monieson Centre is a locus for excellence in research on knowledge-based enterprises and the knowledge economy, employing a collaborative, multi-disciplinary research model to bridge the gap between organizational theory and practice. Current Monieson Centre research is largely regionally based, but has a national and global reach.
The Monieson Centre connects teaching and research by connecting industry and government partners with faculty and students. Students examine real-life situations and test the theories they learn in the classroom; faculty gather valuable data, identify new research questions, and obtain up-to-date class content as they collaborate with community partners.
Speak specifically to:
a Program structures (areas or fields for emphasis; de-emphasis or discontinuation)
• The Monieson Centre’s core strength is managing knowledge for collaborative innovations. Since knowledge knows no geographical boundary, this focus allows the Centre’s regional research to influence policy and practice across Canada and internationally.
• The Centre emphasizes inquiry through scholarly contributions in the knowledge management field. This includes support for faculty and graduate students who seek to publish articles in top-tier journals. Further, monthly Knowledge Exchange Seminars are led by academic and business experts drawn from Queen’s, as well as a national and international pool. These seminars attract faculty, students and staff from across Queen’s as well as policymakers and business leaders from the community.
• The Centre emphasizes collaboration among academic researchers, community partners, business leaders, and policy makers to advance knowledge-based community economic development. Notably, research in rural Eastern Ontario has been expanded across Southwestern Ontario and presented nationally and internationally. The Centre has established collaborations with knowledge management and community development researchers around the world, e.g., in the U.S. and the U.K.
• To reach a wide audience, The Monieson Centre uses innovative technology, including video conferencing and social media. The Centre maintains two frequently visited websites: www.business.queensu.ca/knowledge and www.easternontarioknowledge.ca.
b Interdisciplinarity.
The Centre’s collaborative approach engages scholars across disciplines and institutions to foster innovation and excellence. Recent and developing projects include Queen’s scholars from the Schools of Business, Policy Studies, Nursing, Rehabilitation Therapy, and Urban and Regional Planning; the Departments of Economics and Geography; and the Office of Student Affairs; as well as external researchers from the Universities of Cambridge, Guelph, Lethbridge, London, Missouri, and Wilfrid Laurier.
c Curriculum reform and inclusivity
Although not a teaching centre, The Monieson Centre does provide learning opportunities for undergraduates at Queen’s School of Business and across Queen’s. Recent Monieson Centre projects have involved upper year undergraduate students who created community profiles and case studies, and carried out student consulting, as part of the Geog 337, Comm 401 and Comm 404 courses. In addition, the Centre has provided field projects to MBA students for their course work.
Appendix 11: The Monieson Centre’s Response to “Where Next?”
72
d Degree Structure (e.g., credit hours) N/A
e Course format (length, weight, delivery mechanisms, location, etc.) N/A
f Innovative teaching and learning techniques (i.e. e-learning, field study, exchange, capstone experiences, co-curricular activities, etc.).
The Monieson Centre recognizes the value of departmental and interdepartmental collaboration to provide innovative learning experiences for students at and beyond Queen’s School of Business. Centre research projects currently provide real world training and learning opportunities for students as they study the business environment in Ontario. Community partnerships have enabled fully funded internship opportunities. In addition, the Centre is working with Students Affairs to provide service learning placements in Ontario as part of a proposal for community-based research that is under review by the Social Sciences and Humanities Research Council of Canada.
Graduate and undergraduate students play various roles in the Centre’s projects. Some complete research related to their theses. Others serve as RAs and acquire data gathering, analysis and writing skills. Several co-author papers with faculty.
g TA support and adjunct teaching N/A
h Infrastructure (physical) – N/A
2 What are your areas of demonstrated excellence in research and graduate teaching?
Identify no more than three.
• Managing knowledge for collaborative innovations • Canadian economic policy and business practice innovations • Evidence-based community economic and business development
a What metrics do you use to establish “excellence”?3
• Research projects are assessed by the number of high quality articles in progress or published, and the number of highly regarded faculty, students, and clients engaged.
• External research funding is assessed by the calibre of the funding agencies involved, number of proposals submitted, success of applications, and amount of research funding received.
• The reputation and awareness of the Centre are assessed by the number of high quality publications, nature of researcher and practitioner testimonials, attendance at Monieson Centre conferences and events, and traffic - including visits and downloads – on our websites.
b Are there parallel areas of strength in other units in your Faculty or elsewhere at Queen’s that might merit this being a University area of emphasis?
1. Managing Knowledge for Collaborative Innovations: The Centre’s experience in knowledge management and mobilization has made it a focal point for departments across Queen’s seeking expertise in this area. Several Queen’s centres and research teams are collaborating with industry and seeking to apply (and, when appropriate, commercialize) research outputs.
Appendix 11: The Monieson Centre’s Response to “Where Next?”
73
2. Canadian Economic Policy and Business Practice Innovations: A number of Queen’s departments, centres and research teams are focused on solutions to important economic, policy and business challenges.
3. Evidence-based Community Economic and Business Development: The Centre’s expertise in knowledge-based community economic development facilitates interdisciplinary collaborations and multi-stakeholder partnerships. Faculty and students in departments across Queen’s participate in related community-based research and events. The Centre currently has strong ties with over 40 regional, provincial, federal, and industry partners.
3 Outline the current and future relationship between research and teaching in your unit and programs.
Speak specifically to:
a Undergraduate participation in research (current and future)
Long-term community partnerships offer undergraduate students practical field work and internship opportunities related to course work. In addition, undergraduate RAs play key roles in Monieson Centre research projects.
b Graduate student role in the relationship between research and teaching (current and future)
Although not a teaching centre, the Centre affords significant learning opportunities for graduate students. They receive high quality training from Queen’s School of Business and other visiting faculty while performing duties as research assistants in Monieson Centre projects. Graduate students have produced knowledge syntheses through the Centre’s SSHRC-funded Knowledge Impact in Society project, completing literature reviews and then translating the academic literature so that it may be accessible to a wide audience. Graduate students are responsible for website discussion areas and blogs.
Through a twice-annual competition, the Centre provides funding to graduate students studying the knowledge economy and knowledge-based enterprises. This funding assists them in completing their thesis and summer research requirements.
c Role of postdoctoral fellows and research associates if applicable
Occasionally the Centre hosts postdoctoral fellows and research associates.
4 What international activities is your unit engaged in (please feel free to use material generated for the November 2009 query from the Principal to Deans) and what additional activities would it wish to engage in, given resources?
The Monieson Centre maintains an active international presence including:
• A recently completed SSHRC International Opportunities Fund project • Hosting a visiting US scholar through the Canada – US Fulbright program • Participation of a number of international scholars as research fellows, participants in
research projects, and members of the Centre’s Advisory Board • International research presentations such as an OEDC workshop in London, UK, and • The Centre director’s service in international committees and events.
5 What factors distinguish your unit from similar ones in other universities?
The Monieson Centre is the only centre at Queen’s that specifically concentrates on managing knowledge. It reports to the Dean of Queen’s School of Business (QSB) and, via QSB, to Queen’s Senate, allowing the Centre to serve the entire Queen’s community, bringing a business perspective to each project it undertakes. The Centre aims to bridge the gap between academic theory and practice, benefiting academics, business leaders, policy makers, and government officials.
Appendix 11: The Monieson Centre’s Response to “Where Next?”
74
6 The Ministry of Training, Colleges and Universities (MTCU) is interested in multilateral partnerships between universities and between colleges and universities as mechanisms to improve student access to and mobility in the post-secondary sector (i.e. university transfer credits, college credit transfer toward baccalaureate degrees, college offerings of baccalaureate degrees)4. Are there opportunities within the evolution of your academic programs to consider these types of partnerships?
In keeping with the MTCU goals of establishing multilateral partnerships, at times the Centre collaborates with community colleges on community economic development projects.
7 Some funds will be centrally allocated beginning in the 2011/12 budget year for new initiatives and established or emerging areas of excellence. State how you would allocate any net new resources awarded to your unit.
The Monieson Centre would use new resources to expand its ability to serve Queen’s, the local community, and academic and non-academic audiences beyond eastern Ontario. The Centre would provide more research funding opportunities to Queen’s faculty and graduate students. The Centre would increase its interaction with graduate and undergraduate students, assisting with providing additional thesis research opportunities, and research assistant positions. The Centre would provide greater visibility to Queen’s in Canadian communities and internationally, specifically reaching audiences that would benefit from its expertise in managing knowledge for collaborative innovations, and creating novel solutions to pressing economic and business challenges.
8 Provide a brief response on behalf of your unit to the general content of Where Next?, paying particular attention to areas in which you see the potential for your unit to move forward using existing resources.
The Monieson Centre is well suited to assist Queen’s in its vision “to be the mid-sized Canadian university that best combines a strong undergraduate education – inside and outside the classroom – with the benefits of a research intensive environment.” The Centre has a proven record in advancing knowledge for collaborative innovations, especially with regard to economic and business challenges. It regularly brings together interdisciplinary research teams of scholars and students from Queen’s School of Business, other Queen’s departments, and other universities. Using existing resources, the Centre can grow these partnerships and expand the reach and range of its activities. Evidence-based community development is much needed to assist Canada in addressing critical economic and business challenges. As a research centre, we are well positioned to be a leader in this regard.
Appendix 11: The Monieson Centre’s Response to “Where Next?”
75
Monieson Centre Values At the Monieson Centre, we value knowledge, research, and innovation, and aspire to excellence. We
have high regard for our academic and industry partners and collaborative relationships. Ethics and
integrity guide our decision making, communications and activities.
Value Proposition for Academics The Centre brings together teams of Queen’s School of Business faculty and graduate students, along
with other experts at Queen’s and other universities, to conduct research with leading individuals,
organizations, and communities. Faculty and graduate students gather empirical data to address
important research questions. They work in high performing teams, sharing ideas, discussing findings
and identifying management implications. Research expenses are covered by the Centre, clients,
partners and granting agencies. Monieson staff members provide research, administrative and editorial
assistance to support the publication of articles in high quality journals.
Value Proposition for Practitioners The Monieson Centre provides leading-edge solutions to knowledge-related organizational problems. It
bridges the gap between organizational theory and practice. The Centre’s distinct advantage rests in the
experts who assist its clients. Teams of Queen’s faculty and graduate students, along with experts from
other universities, conduct applied research for client organizations and communities. This strategy
ensures that problems are addressed creatively and comprehensively.
Appendix 12
76
Appendix 13
77
Links with Other Research Centres and Networks Through research projects, conferences, seminars and other collaborations, The Monieson Centre
maintains strong relationships with other Canadian research centres and networks that share a vision of
a stronger, economically and socially vibrate rural Canada. These research centres and networks include:
Canadian Rural Research Network (CRRN), http://rural-research-network.blogspot.com/ The Canadian Rural Research Network facilitates sharing of research outputs and research-related
information among a broad spectrum of rural stakeholders from academia, the public sector and the
private sector, including practitioners, professional consultants, formal and informal community groups
and organizations, local government and government officials. In so doing, the CRRN aims to facilitate
connections and partnerships among participants to the network. The CRRN is a vehicle for partners on
the demand and supply side of rural research to keep up-to-date with rural research news, to make
connections with other stakeholders or interested parties, and to develop partnerships for research and
dissemination purposes. The CRRN recognizes the value of rural research and the need to establish
mechanisms to ensure that rural research is shared with the widest possible audience of individuals with
an interest in rural issues.
Concordia Rural Research Group, http://crrg.concordia.ca/ The Concordia Rural Research Group is a network of Concordia University faculty and students with an
interest in rural-related issues. This includes research directly focused on rural places as well as research
of rural relevance. In Canada this means research related to community, natural resources,
environment, economic development, communication, culture, governance, service delivery, and a wide
range of other issues. The group’s objectives include providing a forum at Concordia for the discussion
of rural-related issues, encouraging research and learning on rural-related issues, and seeking
opportunities for collaboration to advance understanding of rural-related concerns.
Harris Centre, Memorial University, http://www.mun.ca/harriscentre/ The Leslie Harris Centre of Regional Policy and Development seeks to co-ordinate and facilitate
Memorial University’s activities relating to regional policy and development, advise on building the
University’s capacity, and identify priority themes and projects relating to teaching, research, and
outreach. A key part of Memorial University, the Centre helps diverse groups and individuals connect
with the research resources of Memorial, though teaching, research, and outreach initiatives.
Martin Prosperity Institute, University of Toronto, http://www.martinprosperity.org/ The Lloyd & Delphine Martin Prosperity Institute markets itself as the world’s leading think-tank on the
role of sub-national factors – location, place and city-regions – in global economic prosperity. Led by
Director Dr. Richard Florida, the Institute takes an integrated view of prosperity, looking beyond
economic measures to include the importance of quality of place and the development of people’s
creative potential. The Institute conducts relevant research to shape debate about economic prosperity
and to inform private, public and civic decision-making at the highest levels. Headquartered at the MaRS
Centre in downtown Toronto, it is affiliated with the Rotman School of Management at the University of
Toronto. It also serves as a special resource to the province of Ontario and the greater Toronto region.
Appendix 13
78
PELA Institute for Rural Development, http://www.pelaird.ca/ The PELA Institute for Rural Development was established in 2007 to serve the economic and social
interests of Prince Edward and Lennox & Addington counties through sustainable economic
development. In accomplishing this goal, the PELA Institute, in association with its partners, aims to
gather information, analyze trends, exchange ideas and best practices, provide policy alternatives and
attract the attention of academics, researchers, and government to specific rural development issues
affecting PELA counties. Furthermore, the PELA Institute was designed to assist supporting partners in
the development of rural policy, and help measure and monitor the results of its implementation. It
accomplishes this through strategic alliances with key research institutes to assist with the collection
and analysis of rural data to develop research and policy alternatives, as well as facilitate the sharing of
ideas.
Rural Development Institute (RDI), Brandon University,
http://www2.brandonu.ca/organizations/rdi/ Brandon University's Rural Development Institute is a centre for excellence in rural development. It
helps to strengthen rural and northern communities through research and information on issues unique
to these areas. Brandon University established the Rural Development Institute in 1989 as an academic
research centre and a leading source of information on issues affecting rural communities in Western
Canada and elsewhere. RDI functions as a not-for-profit research and development organization
designed to promote, facilitate, coordinate, initiate, and conduct multi-disciplinary academic and
applied research on rural issues. The Institute provides an interface between academic research efforts
and the community by acting as a conduit of rural research information and by facilitating community
involvement in rural development. RDI projects are characterized by cooperative and collaborative
efforts of multiple stakeholders.
Statistics Canada - Rural Research Group, http://www40.statcan.gc.ca/l01/cst01/agrc42g-
eng.htm The Statistics Canada - Rural Research Group supports information sharing and networking among
stakeholders with an interest in rural research. The group provides critical statistics and analysis on rural
and agricultural matters, providing an important input to rural sustainability.
U-Links Centre for Community-Based Research, http://www.highlandsmediaarts.com/ulinks/ The U-Links Centre for Community-Based Research delivers the Community-Based Education Program in
Haliburton County, bringing the resources of the university to the community and the resources of the
community to the university. U-Links is a project of the Haliburton County Community Co-operative and
is supported by Trent University and the Township of Minden Hills. U-Links works in co-operation with
its program delivery partner in Peterborough County, the Trent Centre for Community-Based Education.
The centre aims to link organizations and businesses in Haliburton County with research needs to
university and college students and professors who are interested in undertaking community-based
research projects.