Date post: | 13-Apr-2017 |
Category: |
Design |
Upload: | pieter-rahier |
View: | 290 times |
Download: | 3 times |
The near future for artificial intelligence and conversation botsHello World!
Litlle annoyances
Big Dreams
But the reality
Some success
Loads of questions
Baby steps
different forms
Most promising/prominent Now: Bots
Of course bots existed before
Similarities● Mostly text input based
● Some form of learning
● Mainly on mobile
Different forms of BotsOmnipotent Self Contained Built in
Omnipotent
Self contained● Focused on one task
● Secure data
● Full control over your product
● But still a separate app
Built in● Several services provide ‘bot stores’
● No separate app needed
● Present where the users are
● No full control over data or design
When To use?● One or more clearly defined
(and related) tasks
● To dispense structured information
● In your app for specific situations
What is needed?● Clear goals and questions
● Clear answers
● Cleaned up data
● Good database structure
Facebook’s Big Bet on Bots● Easiest way to build a bot
● Simple tools available(https://developers.facebook.com/docs/messenger-platform)
● Biggest platform for bots now
● Familiar to users
UX consequences● Interfaces → Conversations
● How to present info in a speech bubble
● When to present the right info (location based?)
● Don’t be too intrusive
● Pay attention to structured info
The future for AI