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The Next Generation 9-1-1 Engine and the GIS Fuel that Feeds it. Bob Long, Bexar Metro 9-1-1 Network District Richard Kelly 911 Datamaster
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Page 1: The Next Generation 9-1-1 Engine and the GIS Fuel that ...proceedings.esri.com/library/userconf/proc16/papers/250_748.pdf · The Next Generation 9-1-1 Engine and the GIS Fuel that

The Next Generation 9-1-1 Engine

and the GIS Fuel that Feeds it.

Bob Long, Bexar Metro 9-1-1 Network District

Richard Kelly – 911 Datamaster

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Assumptions to Keep in Mind

PIDF-LO replaces ALI with more location information to match to GIS

Civic Address has more detailed location elements than today’s ALI.

Geodetic Location refers to coordinates for longitude and latitude (X / Y)

For Validation and Routing

LVF validates all civic locations in data prior to inclusion in a ECRF.

ECRF provides real time routing instructions for both location types.

• A server-to-server function that, when presented with a valid location, will

deliver the “next hop” in 9-1-1 call delivery.

• Requires data that facilitates the ‘next hop’, such as a URI.

Note that the same data should be used for both LVF and ECRF.

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ESINet

Caller

Dials

9-1-1

PSAP

ESRP

LVF / ECRF

Location +

Service URN

PIDF-LO + Service URN:

urn:service:sos

Service URN

(Uniform Resource Name) Is the IP reference to the type of service.

Location & Service

NG9-1-1 Call Routing – Part 1

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PSAP ‘B’

PSAP ‘A’

(X,Y)

(Civic)

Method 1 Example:

‘Geodetic’ location (X, Y coordinates)

are compared to the Polygon layer

representing PSAPs to route to.

Method 2 Example:

‘Civic’ location geocoded to RCL layer

then compared to the Polygon layer

representing PSAPs to route to.

Required GIS Data:

1. PSAP Boundaries

2. Emergency Service Boundaries

3. Road Centerlines

Strongly Recommended GIS Data:

1. Site/Structure Address Points

2. Street Name Alias Table

3. Counties

4. Incorporated Municipal

Boundaries

Under the Hood

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ESINet

PSAP

ESRPPRF

LVF / ECRF

Location +

PSAP URI

PSAP URI

(Uniform Resource Identifier) Is the identifier of the PSAP to connect the call to.

PIDF-LO + PSAP URI:

[email protected]

Location & PSAP

NG9-1-1 Call Routing – Part 1

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Most common problems (16 sample agencies):

• Attribute Mismatch with Polygons 13%-86%

• Required Attributes Missing 18%-45%

• Road Centerline in Wrong Direction 18%-24%

• Intersection Split 17%-24%

• Address Range Overlaps 11%-13%

• Not Split at Polygons One at 14%

• No USPS Recognized Abbreviation One at 21%

• Not in Polygons One at 75%

• Duplicate Unique IDs

What We See in Road Centerlines

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Most common problems (16 sample agencies):

• Required Attributes Missing 16%-64%

• Attribute Mismatch with Road Centerlines 17%-54%

• Geometry Overlaps 15%-53%

• Address Point Out of Sequence 11%-37%

• Parity Mismatch 19%-20%

• Attribute Mismatch with Polygons One at 20%

• No USPS Recognized Abbreviation One at 23%

• Not in Polygons One at 41%

• Duplicate Unique IDs

What We See in Address Points

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Looks good?

How are empty

attributes

represented?

PreDirectional Street Name Street Suffix

Walnut Blvd

Walnut Blvd

Walnut Blvd

Walnut Blvd

PreDirectional Street Name Street Suffix

<NULL> Walnut Blvd

‘ ‘ Walnut Blvd

‘ ‘ Walnut Blvd

‘’ Walnut Blvd

Under closer

Inspection

though, perhaps

not so good!

One Common GIS Attribution Issue

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Common attribution mistakes with automated attribute processing

• Automated cleanup of attribute data can lead to problems if not closely

monitored and verified.

• Software settings can not replace local knowledge and decision making.

Automated ‘Cleanup’ Induced Attribution Issues

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NENA Globally Unique ID’s (NGUID) must be included for all features.

Format recommended in the GIS Data Model:

• A NGUID can be generated by taking local Unique ID numbers and

concatenating to the end of each with the providers domain.

• Data provisioning entities maintain local Unique ID numbers for all features in

their GIS (ex… 9025719)

• Each data provisioning entity would provide a unique identifier for its domain

(ex…@MYCOUNTY.TX.US).

9025719 + @MYCOUNTY.TX.US = [email protected]

Esri Object IDs or Feature IDs are unique only to a table, whereas unique

IDs for NG9-1-1 use must be globally unique across ALL data, from

everywhere.

NG9-1-1 Requires ‘Globally’ Unique IDs

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• QC ‘internally’ and ‘externally’.

• Fix these issues 1st before comparing

to ALI / MSAG

• Matching ALI / MSAG does not ensure

routability!

Polygons (Required)

1. Empty (Null) Geometry

2. Geometry Overlaps

- PSAP

- Responders

3. Geometry Gaps

- PSAP

- Responders

4. Missing Required Field Values

Road Centerlines (Required)

1. Empty (Null) Geometry

2. Address Range Overlaps

3. Address Ranges Zero

4. Not in a Polygon

• PSAP

• Responders

5. No USPS Standard Match

6. Required Field Values Missing

Address Points (Recommended)

1. Empty (Null) Geometry

2. Not in a Polygon

• PSAP

• Responders

3. In Multiple Polygons

4. No USPS Standard Match

5. Required Field Values Missing

NG9-1-1 ‘Routability’ Depends on Good Data

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Geocoding

NG-9-1-1

ENS

ImageryTXT to 9-1-1

Spatial

Validation

Mapping

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0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

9-1-1 CALLS FROM 1999 - 2011

Total Calls Total Wireline Calls Total Wireless Calls Total VOIP

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0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

1,800,000

2,000,000

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

WIRELINE vs WIRELESS 2004 - 2015

WIRELINE CALLS

WIRELESS CALLS

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Caller

Police

Fire

EMS

MAGIC !

9-1-1 service to most people

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iPhone

9-1-1 Apps

Available

in the

iPhone

App

Store

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Android

9-1-1

Apps

Available

in the

Google

Play

Store

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Regional Emergency Alert Network (REAN)

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Imagery from 2004 - 2016

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Although at times ….You get some strange occurrences

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What we should keep in mind about NG9-1-1 GIS data:

• Preparing and managing NG 9-1-1 GIS data is getting more

complicated and resource intensive.

• Understand that locally produced GIS data drives the entire system.

• NG9-1-1 routes calls off this GIS data via an unattended system.

• Once a NG9-1-1 system goes live, quickly identifying and correcting

GIS data related issues will be mandatory (24HR GIS Support?)

• NG911 Now Coalition (NENA, NASNA, iCERT) working to accelerate

Next Generation services nationwide implementation, including

retirement of legacy systems, by 2020.

Some Final Reminders

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Questions?

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Thank You!

Bob Long - [email protected]

Richard Kelly – [email protected]


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