The Next Generation

Knowledge Management

Meliha HandzicInternational Burch University

Bosnia and Herzegovina

Research ObjectivesResearch Objectives

Propose a new generation KM model that focuses on KM impacts

Respond to the need for convergence between KM and other disciplines

Develop a specific model that merges Knowledge Management (KM) with Intellectual Capital (IC) and Project Management(PM)

Integrated KM Model Integrated KM Model

KM drivers

KM outcomes

socio-technical enablers

knowledgestocks

knowledgeprocesses

KM contingencies

Project Management TheoryProject Management TheoryProcess Aspect Process Aspect

Kumar et al. (2013)

IBM (2012)

Hoffer et al. (2008)

Project Management Theory:Project Management Theory:People Aspect People Aspect

Sambamurthy et al. (2013)

Project people organization IS Project componentsInternal to project Project team

Internal to organizationCustomer

External to organization

Intellectual Capital ModelIntellectual Capital Model

Conceptual Model Conceptual Model

PEOPLE

PROCESS

Planning

Implementation

Control

PROJECT OUTCOME

Customer

Project Team

KM drivers

socio-technical enablers

knowledgeprocesses

KM contingen

cies