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The Off-Shoring of ISD...and What You Can Do About It

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PRESTERA 3/21/2012 The Off-shoring of ISD 2 ARE ISD JOBS REALLY GETTING OFF-SHORED? WAKE UP AND FEEL THE WATER BOILING!
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Page 1: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 23/21/2012

ARE ISD JOBS REALLY GETTING OFF-SHORED?

WAKE UP AND FEEL THE WATER BOILING!

Page 2: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 3

Denial is only natural

3/21/2012

http://machoney.wordpress.com/2011/08/23/stupidity-grieves-me/

Page 3: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 4

Case in Point

• Off-shore vendor based in India• Produces ~100 hours of e-learning per month• In 2010, ~50 billable resources (zero IDs)• In 2012, ~200 billable resources, including:– 70 Graphic Designers– 25 AS2/AS3 Programmers– 20 Rapid e-Learning Developers– 25 Localization Specialists– 35 Instructional Designers

3/21/2012

ID Rates:$25 Sr. ID w/10+ yrs exp$18 - $20 for IDsNone with MEDs

Page 4: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 5

Not just India!

3/21/2012

COST RICA

ARGENTINA

BRAZIL ME

SOUTH AFRICA

IRELANDMEXICO

CANADA

INDIA

AUSTRALIA

CHINA

EASTERN EUROPE

PHILIPPINES

SCANDINAVIA

N. AFRICA

Page 5: The Off-Shoring of ISD...and What You Can Do About It

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Of greatest concern are countries with:

- Low wages & cost of Living- High English-speaking pop.- Active government support- Young, educated workforce- Technology infrastructure- Vibrant economies

Page 6: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 7

5 Reasons Your Job Will Get Off-shored

Forces working against us1. Technology2. Practice & Persistence3. Export of ISD Community4. Government 5. Competition

Factors in our favor1. 2. 3. 4. 5. 6.

3/21/2012

For more on this, visit my blog…Learning FX Performance

http://www.presterafx.com/wordpress/?p=138

Page 7: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 8

The effects of global competition

3/21/2012

https://www.elance.com/j/e-learning-course-about-leadership-made-articulate/29007790/

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The Off-shoring of ISD 9

6 Factors That Could Save Your Job

Forces working against us1. Technology2. Practice & Persistence3. Export of ISD Community4. Government 5. Competition

Factors in our favor1. Proximity & intimacy2. Contextual knowledge3. English, writing/speaking4. Innovation5. The need for speed6. Information security

3/21/2012

For more on this, visit my blog…Learning FX Performance

http://www.presterafx.com/wordpress/?p=149

Page 9: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 103/21/2012

WHAT CAN YOU DO ABOUT IT?

Options:1. Do nothing2. Stand our ground3. Retreat4. Join them

Page 10: The Off-Shoring of ISD...and What You Can Do About It

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Do nothing?

How long before they catch up?

…experience, education, credentials, training, acumen?

Page 11: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 12

Stand Your Ground

3/21/2012

Monty PythonThe Holy Grail

“None shall pass!”

http://www.youtube.com/watch?v=zKhEw7nD9C4

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The Off-shoring of ISD 13

Retreat

3/21/2012

Monty PythonThe Holy Grail

Run away! Run away!

http://www.youtube.com/watch?v=A8yjNbcKkNY

Page 13: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 14

Join Them

3/21/2012

www.CartoonStock.com

Page 14: The Off-Shoring of ISD...and What You Can Do About It

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Group Activity:

Brainstorm ideas for preservingISD jobs long-term…

What should you do?What should the field do?

Page 15: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 163/21/2012

GUS’ IDEAS

Page 16: The Off-Shoring of ISD...and What You Can Do About It

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The Off-shoring of ISD 17

Idea: Play to your strengths

1. Specialize by focusing on your niche– Services– Industry– Expertise

2. Truly differentiate yourself– Quality– Speed– Price– Value

3/21/2012

Stand Your Ground

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The Off-shoring of ISD 18

Case in Point

Tipping Point Media• Services: eMarketing & eLearning• Industry: Health sciences• Expertise: New media:

– 3-D illustration and animation– Video, interactive video

• Differentiation:– Quality: Workmanship– Creativity: Experience and education– Speed: Leverages pre-built 3-D models

and close-knit, highly-skilled in-house team

3/21/2012

“Scary stuff… I’m competing more and more with off-shore budgets, but I feel our quality, creativity, and process sets us apart… how long will that last, I don’t know??”

Bill Garner Tipping Point Media (www.tipmedia.com):

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The Off-shoring of ISD 19

Idea: Play to their weaknesses

3. Develop contextual knowledge– of processes– of subject matter and jobs– of industries and companies– of regions and sectors

4. Get close to your clients– Physically…get onsite– Up frequency of interaction– Up relationship building

3/21/2012

Stand Your Ground

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The Off-shoring of ISD 20

Idea: Fight fire with fire

5. Reduce your costs6. Find your own off-shore resources7. Find economies of scale8. Eliminate middlemen

3/21/2012

Stand Your Ground

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The Off-shoring of ISD 21

Idea: Adjust your career path

9. Move up: Find the high ground– More senior management– More strategic consulting

10.Move out: Adapt your skills towards a new career path– Design creativity is in demand– Project management skills– Consulting skills– Facilitation skills

3/21/2012

Retreat

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The Off-shoring of ISD 22

Idea: Embrace the change

11.Move off-shore…follow the job growth

12.Get paid to train off-shore IDs13.Merge or partner with

off-shore firms14.Start your own off-shore

firm

3/21/2012

Join Them

Page 22: The Off-Shoring of ISD...and What You Can Do About It

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THE OFF-SHORING OF ISDAND WHAT YOU CAN DO ABOUT IT

Philly ASTD e-Learning SIGDrexel Lebow

March 21, 2012

Gus Prestera, PhD

Learning & Performance [email protected]

http://www.presterafx.com

Thank you! Keep the discussion going…

Learning FX Performancehttp://www.presterafx.com/wordpress


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