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The Official Chat for Large Enterprises€¦ · No additional services other than Communication...

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The Official Chat for Large Enterprises Communication Benefits Enterprise & Security Adoption Help Advanced Features Customer Chat
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Page 1: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

The Official Chat for

Large Enterprises

Communication Benefits Enterprise & Security Adoption Help Advanced Features Customer Chat

Page 2: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

The One Stop Chat Shop

For Employees For Off Payroll Staff For Customers

Multiple Advanced

Features Loads of Enterprise

Integration Features

Video Calling &

Conferencing

Most Secure

Chat App

Page 3: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

To Improve their Communication

If Chat is Easier and Faster than Email, then why not have a

Company-Wide Mobile and Desktop Chat?

To Secure their Communication

Why Secure Email, but let your Employees use Unsecure Public

Chat Apps for Official Communication?

To Do More with their Chat App

Why not do more with your Chat App like Google Maps Services,

Video Calling, Customer Chat Options, Add Chatbots etc?

3 reasons why

Enterprises choose

WorkApps Chat

Page 4: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Improve your Internal

Communication

Page 5: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

1. Save Time with Fast and Instant Communication

2. Reduce Email Clutter and Improve Productivity

3. All Colleagues listed in One Place

4. Continue the same Chat on Mobile and Desktop

5. Video Chat with Colleagues at a Click of a button

6. Create Group Chats with any Number of Employees

7. Send Broadcast Messages & Get Read / Unread Receipts

8. Secure your Complete Communication

8 Benefits of having

your own

Enterprise Chat

Page 6: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Personal Chat Application A Tailor made Chat Application for Large Enterprises

Add Colleagues One by One and then Chat All Colleagues already Listed in the App

Can’t use Desktop version in Office because of Security Concerns Can use the Desktop version in Office, and have a continuous Chat

Cannot be used for File Sharing on Desktop Share Files easily from the Desktop

Cannot Broadcast messages to Multiple Employees Can Broadcast Messages to Lakhs of Employees in One Shot

Data is out in Public Domain (Violates Information Security Policy) Data is securely hosted on Company owned Servers

No Video Calling on Desktop One Click Video Calling on Desktop

No additional services other than Communication Over 10 Additional Services & Features beyond Communication

Page 7: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Regular Features

All Colleagues Pre-Listed in the App

One to One Chat

Group Chat with Unlimited Number of Users

Share Files, Images, Videos

Access on Browser and Desktop App

Native Android and iOS Apps

Yes we can do the meeting

tomorrow… don’t forget to call

Shankar and Sakshi as well 21 Dec, 05:12 PM

Hi… are you available for the

meeting tomorrow? 21 Dec, 05:12 PM

Thanks 21 Dec, 05:12 PM

21 Dec, 05:12 PM

Sales Planning.pdf

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One Click Video Chat from Desktop

In Development…

One to One Screen Sharing + Audio Call

One to Many Audio Call

One to Many Screen Sharing + Audio

Multi Party Video Conferencing

Broadcast Video and Screen Share

Video and Audio Messages

Video Call Recording on Server

Video Call to Text Conversion

Meetings Management for Calls and Broadcasts

Page 9: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Memo – Broadcast Messages

Send One Way Messages to any number of Employees

Add any amount of Text, Images, Videos and Files

Get Read / Unread Report of each message per Employee

Messages Remain with the Employees forever

Send Automated Alerts to Employees on Leads, Updates etc

Add custom Call to Actions like Understood, Agree, Taken

Change in Purchase Process for Mutual

Funds

Sanjeev Jamba – GM Sales 26 Sep 2016 (2:33 PM)

New Incentive for Oct 2016

Sanjeev Jamba – GM Sales 16 Sep 2016 (12:43 PM)

New Outlet Started at Indiranagar

Pratibha Girish – Senior Manager Marketing 26 Sep 2016 (2:33 PM)

Congratulations on meeting JFM

Targets

Ranjit Sawhney – Chairman 11 Apr 2016 (1:03 PM)

Page 10: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Multi User Chat UI

Click Less and Chat more

40% more Efficient than Listing based UI

Switch Windows with just a Tab

Chat with Multiple Users at the Same Time

Arrange your Chat Windows as you Like

Page 11: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

All the Enterprise

Features you could need

in One Chat Product

Page 12: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Enterprise Management

On Premise or Private Cloud Hosting

Data Stored on Company Server forever

Access Restricted at Organization Level with Email ID

Disable Invitation for Users outside the Organization (Optional)

Microsoft Active Directory Integration

AD Groups ported as Group Chats

AD Profile Data imported to Chat Profile

Single Sign On

Add Off Payroll Staff using just Mobile Numbers

Hide Mobile Numbers from Profiles of certain Users

Send messages in Memo or Group Chat from other Systems

Direct URL for Chatting with a User

Default Groups in Memo basis City, Department, Sub Department and Office

Host Mobile App from Enterprise App Stores

Feature to Lock User App Remotely

Browser based Desktop Application (With Auto Update Feature)

Desktop Application for Mac OS

Remotely Install Desktop Application with Microsoft Group Policies

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Most Secure Enterprise Chat

OWASP 2017 Compliant

Integration with MDM Apps like IBM 360, Airplay, Mobile Iron

Employees Cannot Add Personal Numbers to Chat

Employees cannot Delete Messages

All Data under your Control and available forever

Data Deleted from Employee Phone on Exit

Data Stored in Private Folder on Mobile

Restrict File Download on Mobile for Non MDM Users

Restrict adding Non Organization Users

Restrict Screenshots in Android

Disable Forwarding Messages to other Apps

Disable Copy Pasting of Messages from Mobile

Disable Copy Paste on Web

Disable Print on Web

Page 14: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Our Tech Stack

Front-end UI

• Angular JS 4 (JavaScript MVC framework)

• HTML 5

• JavaScript

• Web Sockets

• Nginx: Web server

Server

• Java

• Spring

• Hibernate (ORM framework)

• MySQL (Database)

• Redis (Caching)

• Tomcat (Application Server)

Chat Engine

• Java

• Play Framework

• Akka Framework

• GCM Client & JavaPNS (for mobile push notification)

• MySQL

• Redis

Desktop Application

• Electron

• Chromium

Page 15: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

We also help you in

Increasing Adoption

Page 16: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

The Chat App with Your Brand

White Labeling ensures that Employees understand and

relate to the App as the Official Company Chat App

Policies are best implemented with the Name of the

Company

Best way to separate it from the clutter of other Apps

Kaizala

Yammer Slack

Which of the Apps are you

likely to get attached to

more if you were a

HDFC Employee?

HDFC Chat

Page 17: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Instant Adoption with our

Unique Desktop Application

Browser based Desktop Application

Install Remotely on Employee Laptops & Desktops

Loads on Startup with SSO and Auto Sign In

Restrict Closing / Killing the Application

Continue your Chat on Desktop and Mobile

Works on Windows, Mac and Linux

Page 18: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Automatically Port your AD Groups

into Group Chats

Get your Employees to start Chatting Instantly with Group Chats

No need to constantly Add or Remove Team Members

Have as many Employees as you want in your Group Chats

TG

MB

DT

W

RH

TM

HR

Technology Group

Mumbai Branch

Delhi Team

West

Regional Heads

Territory Managers

Human Resources

Page 19: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Direct Browser Chat linked from Email Signature

https://chat.ideacts.com/Mohan.Bhargav

Page 20: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...
Page 21: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Get more from your

Chat Application

Page 22: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Add Off Payroll Staff Create Groups for Distributors, Pickup Boys, Agents, Dealers

Google Maps Services Digital Attendance, Automated Travel Claims, GPS Locator

Guest Video Chat Simply send a Link to Video Chat - Sales Meetings ,HR Interviews etc

Add your own Bots to Chat Add any 3rd Party Bots to your Chat by simply Integrating a API

4 Advanced Features

beyond

Communication

Page 23: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Add Off Payroll Staff

Add Agents, Partners, Distributors, Floor Staff and more

Add using only Mobile Number – No Email needed

Broadcast Messages to any number of users in Groups

Data Deleted on Employee Exit

Page 24: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Google Maps Services

Digital Attendance

Exact Address and Time is stored on the Server at the click of a Button

GPS Locator for Sales Teams

Know the exact location of your on Field Employees

Google Maps View of Employees

See Employee Location on a Map and Distance from any Selected Point

Automation of Travel Claims

Start and Stop a Trip to record the route and distance covered

Women Employee Safety Tracker

Share your location with Family and Friends separately

Only Chat App to be integrated with Google Maps

Page 25: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Bots in Chat

Add any 3rd Party Chatbots

Simple API Integration

Keep all your Chatbots in One Place

Hi… Your Earned Leave Balance for

the Year 2018 is 11.

21 Dec, 05:12 PM

Hi… Whats my Earned Leave

balance for this year? 21 Dec, 05:12 PM

21 Dec, 05:12 PM

HR Policy Manual.pdf

Edelweiss HR Bot

Can you help me with the HR

Policy Manual for Distributors?

21 Dec, 05:12 PM

The last date for Medical Claim

Submission for FY 18 is 15th March.

21 Dec, 05:12 PM

What is the last date for Medical

Claim submission? 21 Dec, 05:12 PM

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Guest Video Chat

Video Chat with Guest Users without any hassle

Just send a Link and Start Video Chatting from Browser

No Registration – No Login – No Installation

Use it for Sales Meetings, HR Interviews, Partner Calls

Page 27: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Browser based Open Chat

Mobile App based Customer Chat

Uber for Sales Lead Servicing

4 ways to better

Customer Service

&

Lead Response Instant Video Meetings

Page 28: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Suraj Pardeshi Relationship Manager

Credit Cards

Kaizad Shroff Shivaji Nagar

Pawan Kumar Kondhwa

Santaji Patil Kalyani Nagar

MVS Murthy Powai

Vivek Shahir

Home Loans

Ask Eva

HDFC Ergo

HDFC Life Insurance

Kalyani Nagar Branch

Two Wheeler Loans

Customer Chat on Mobile

One place for your Customer to Chat with your Company

Launch a New App or Add to Existing App

Add any number of Channels

Employees / Call Center Desks / Chat Bots / Branches

Can be used by Customers who don’t do Mobile Banking

Page 29: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

The Customer & RM Chat

Customers can chat with Employees / RMs directly

No one needs to store anybody’s Number

Create a New App or Integrate in Existing Customer App

Complete Chat History remains even if the RM changes

Send messages on New Products, Offers, Rate Changes etc.

Page 30: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Open Customer Chat

Easiest way for a Customer to connect with the Company

Connect with Customer Support or Sales Managers easily

Just Leave a Quick Message

No hassle of waiting for options over a Call

Just host a page https://chat.companyname.com

Page 31: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

The Uber for Sales Leads

Connect Customers to the Nearest Employee in Seconds

Send Alerts to Nearest Employees on Customer Requests

Customers can access through Web as well as Mobile

Customer just has to enter the Pincode, if over a Phone Call

Or click a Button on Chat to Share Location

Page 32: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

Instant Video Meetings

Connect with Customers on Video

No Registration / Software Download / Plugin etc required

Just send a Link to Customers and Start a Video Chat

Works on Low Bandwidth Connections as well

Record Audio or Video of Calls to review later

Page 33: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

We work as your Partner…

Product and Services Model

Feedback based Enhancements

Customizations for Deployment Infrastructure

Custom Development Track for Large Deployments

Ideation & Co-creation for Business Use Cases

Page 34: The Official Chat for Large Enterprises€¦ · No additional services other than Communication Over 10 Additional Services & Features beyond Communication . Regular Features ...

thank you…

Rudrajeet Desai

[email protected]

+91-9730669669

www.WorkAppsChat.com


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