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The Open Source IP PBX
Niche Product or Disruptive Technology?
January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com
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Open Source in the SMB
Are you already using any open source software?• Linux servers
– File servers– Web Servers– Mail Servers– Desktops
• Applications– SugarCRM– MySQL– OpenOffice
January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com
More Common OSS Projects
• GAIM/Pidgin• Firefox• Thunderbird• Filezilla• VNC• Bugzilla• ClamAV• Putty• IPCop/M0n0Wall/pfSense/Smoothwall
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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com
Open Source Telephony Projects
• SIPx• CallWeaver• FreeSwitch• Asterisk• trixbox / Elastix• FreePBX• VoiceONE• VICIDial
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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com
Can you rely on OSS Telephony?
• Stability / Reliability– Hundreds of thousands of businesses running today
• Support– Hundreds of certified support technicians
• Digium & Fonality both have training programs
– Paid support options from parent companies• Digium & Fonality both have paid support options
• Certified Hardware– Heavy duty testing ensures interoperability
• Enterprise-ready hardware– Digium, Rhino, PIKA, Sangoma, Polycom, Aastra
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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com
Is OSS Telephony just a fad?
• Are these just a niche or fad product?– Huge investments by big companies
• Matrix Partners• Intel Capital
– Companies are building commercial products on top of the open source components
• Fonality PBXtra / trixbox Pro• Digium Asterisk Business Edition• Numerous appliances coming to market
– Fonality, Digium, 3Com, PIKA, Rhino, Xorcom
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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com
Is it a disruptive technology?
• Brings Fortune 500 PBX features to the SMB• Enables advanced features previously unavailable
– Branch offices– Telecommuters– VoIP Service Providers– Queues / Conference Rooms / Follow-Me– Softphones
• Intra/Extra Company Connections• Pricing is far less than legacy systems
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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com
Allows new class of resellers
• PBX systems have always been the domain of legacy resellers/VAR’s
• IP PBX system can now be installed by IT Techs– Systems are easy to install and configure– Runs on existing data network– Utilizes TCP/IP– Uses commodity PC hardware– Interfaces through existing switches and firewalls– This is the domain of the IT Consultant!
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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com
OSS PBX Systems Evolve
• Systems are evolving at a rapid pace– New features– Greater reliability– Easier maintenance– Easier to support– VoIP quality is improving– More companies providing training
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January 23-25, 2008 • Miami Beach Convention Center • Miami, Florida USA www.ITEXPO.com
All Roads Lead to OSS!
• Is OSS Telephony right for the SMB?– Pricing is great– Features are incredible– Consultants are getting trained– Parent companies offer support– Parent companies certifying hardware– Systems are getting easier to use
• The time is now right to consider an OSS telephony platform!
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