anos CaribbeanThe Panos Information Portal & Online

Database

Holiday Inn Resort & Spa, Montego Bay, JamaicaJune 19, 2014 – June 20, 2014

Presenter: Dr. Maurice McNaughton – Mona School of Business & Management, UWI

Background◦ As a regional media and communications organization

that works to empower the most marginalized and vulnerable persons in the region, Panos Caribbean helps journalists to cover sustainable development issues that are overlooked and misunderstood.

◦ The Internet and new Social media such as twitter, facebook and youtube are key components of Panos’ media and communications portfolio.

◦ Panos is seeking to upgrade and enhance it’s web presence and develop information management platforms in order to provide more effective mechanisms for online database repositories, web-based information dissemination and training, and a variety of audiovisual and data visualization capabilities.

Scope – Panos Information Portal

Online database management system to represent various categories of individuals and institutions:◦ Research institutions, local expertise◦ Media, journalists and journalistic networks (CEPF, IDRC)◦ CSOs and CBOs◦ Researchers, Policymakers

Indexed, searchable, catalog of electronic resource materials◦ Upload electronic documents, and other multimedia

content ◦ Provide meta-information for indexed search functionality

Contact/Constituency Management System◦ Targeted Mailings based on categories, groups or

interests,◦ Event Management - Mailings, Online Registration,

Participant confirmations

Functionality – Panos Information Portal

Deliver a high-quality, virtual learning experience to remote students/participants◦ Support sharing of slides (PDF and PPT), video,

chat, audio-conference during a webinar session

◦ Record webinar sessions (slides + audio + chat), as well as video streams for later playback on demand

Ad Hoc Video Conferencing◦ Staff meetings, virtual office

Functionality – Web Conferencing

Primary Use-Cases uc Panos-Admin Use Cases

Search/View Contacts

Manage Contact Information (Create/Edit)

Communicate with Contacts (email)

Print Contact Directory

Create/Upload Electronic Documents

Create/Manage Ev ents, Online

Registration

Create/Moderate Webinars

Register for Ev ents / Attend Webinars

Panos-Admin

Mass Mailing Contact Groups

Event ManagementContact

Management

Document Library

Resource Databases

Actors – Primary System Users/Roles

uc Actors

External Partners

External Clients

System Administrator

Panos-Admin

Panos-Viewer

Panos staff members that have full access to all information/data on the site on a read-only basis.

Panos staff members with access to view/edit/create all database content and create/moderate webinars. Responsible for local administrator functions.

Technical systems administrator responsible for technical support, security for the site, etc.

External clients that can Register for events and / or attend Webinars,but can't access any other information on the portal

Those members of Panos constituency that will be given limited access to some information on the portal (eg. directory of contacts, documents, etc.)

Panos IM Portal – Main ScreenAccess: http://panosip.org/ OR link from http://panoscaribbean.org/

Category Description Database

Institutions Research Institutions, Local Expertise Networks, CSOs and CBOs

44 institutions, 10 countries

Media Media Houses, Journalists and Journalistic Networks

100 contacts, 14 countries

People Researchers and Policy makers, communicators, general contacts

690 contacts, 20 countries

Electronic Catalogue

Newsletters, Reports, Publications and other Multimedia content

13 documents

Resource Database Content

Flexible Search categories:◦ Institutional Type: NGO, CBO, CSO, Media, FUNDER, Research

Institution, Government, ◦ Contact Type: Researchers, Policymaker, Consultant, Communicator◦ Media Contacts: Media-houses, Journalists, Journalistic networks◦ Expertise: Agriculture, Artiste, Biodiversity, Child Rights, Climate

Change, Communication, Data journalism, Environment, Education, Fisheries, Gender, HIV/AIDS, Insurance, Public Health

Panos IM Portal – Search Screen

Panos IM Portal – Search Result

Custom mailing templates, mailing lists Targeted Mailings based on categories,

groups or interests Scheduled Subscription Mailings

Contact Management

Event Management◦ Scheduling◦ Mailings – Notification & Diseminate information

to participants◦ Online Registration, Participant confirmations

Online Web Conferencing / Webinars Sharing through Social Media

Event Management

Expanding library of electronic resource materials including documents, and other multimedia content: Reports, Research papers, White papers, Best Practice, etc.

Electronic Media Catalog

The Panos Information Portal will enable.. Not just Contact management, but

Community Engagement Wisdom of the Crowd…

◦Self-service updates◦Crowdsourcing◦On-line surveys◦Peer-to-peer sharing, interaction & exchange

More than Contacts… Community