The Power of Resilience in complex times

Presented By:Dora Summers-EwingEXIDEO Consulting

Agenda

• Understand what resilience is and how to maximize it in response to continual change and increased global complexity.

• Recognize the importance of resilience as a competitive advantage both personally and professionally.

• Learn 3 proven ways to embed more resilience into your organization, starting tomorrow!

Living in Complex times

• Volatility • Uncertainty • Complexity • Ambiguity

It’s All about change

• What significant changes have you experienced in the past five years?

• How have these changes impacted you?

• What did you learn about yourself and the world you live in?

A Competitive Advantage

• Those who can embrace the new normal (embodied by VUCA) will stand the best chance of survival.

• Those who can lead and model the way for others will be in high demand.

• Those who can create an organizational culture based on innovation, renewal, and competent confidence will thrive and flourish.

The Nature of Resilience• The ability to adapt well or adjust easily to

adversity, trauma, tragedy, threats and sources of stress

To bounce back in the face of a setback

• To withstand tough challenges and daily stressors (work, health, friends and family) without faltering

Everyone possesses some degree of

resilience – it’s a matter of to what degree

Exercise #1 • What is your first reaction to a setback or

disappointment?

• Do you change or adapt well to new information?

• Can you anticipate challenges to the status quo?

• Do you know when to say “YES” vs “NO”?

• Do you “recharge” on an ongoing basis?

• Are you sensitive to the emotional well-being of those around you?

The Science behind Resilience

•People’s response to adversity depends upon three things:

Attributional Style - Optimistic or Pessimistic

Available Emotional Resources - Support & Confidence

Ability to Change and Renew – Personal Initiative & Accountability

What DO resilient leaders do?

•Face Down Reality •Prioritize open and transparent communication •Foster innovation in times of adversity•Provide encouragement, support and mentoring•Cultivate a sense of curiosity about the future•Liberate/reallocate resources to foster “trial learning”•Invest in their leaders, front line staff and clients•Don’t fear failure•Celebrate their successes and learn from them!

Exercise #2

Recipe for Building resilience

FINAL THOUGHTS …….

It is impossible to live without failing at something, unless you live so cautiously that you might

as well not have lived at all

- J.K. Rowling

Next Steps

What are you going to choose to do differently starting tomorrow to build resilience in yourself, your work groups and your organization?

1.2.3.

CONTACT INFORMATION

DORA SUMMERS-EWING Managing Partner

info @ exideoconsulting.com206.842.5032