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The Project Leadership Enigma Jim Furfari, PMP [email protected] April 13, 2017
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Page 1: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

The Project Leadership Enigma

Jim Furfari, [email protected]

April 13, 2017

Page 2: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Agenda

• A Flying Story

• Project Leadership Challenges

• Core Leadership Theories

– Their limitations

– How to apply them

• Motivation

Page 3: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Good to Great: (Great leaders) start by getting the right

people on the bus, the wrong people off the bus, and the right

people in the right seats. And they stick with that discipline—first

the people, then the direction—no matter how dire the

circumstances.

Jim Collins

Page 4: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

An Aviation Project

Page 5: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

An Aviation Project

Page 6: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Leadership Defined

• The position or function of a leader, a person

who guides or directs a group

• Ability to lead

Project Manager

The person assigned by the performing organization to lead the

team that is responsible for project objectives.

www.dictionary.com

Project Management Institute

Page 7: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Project Manager Defined(Project Leadership Challenges Defined)

� ‘Authority’ not aligned with ‘Responsibility’

◦ Scope, schedule, budget

◦ Much of the decision making lies with ‘corporate leadership,’ not

‘project leadership’

� Unclear leadership role

◦ Temporary

◦ ‘Project Manager’ lacks organizational leadership status

� Team

◦ Assigned project practitioners (Working Team)

◦ Management, sponsor(s), customers, users, other stakeholders

(Management Team)

The person who heads up the project team and is assigned the authority and responsibility for conducting the project and meeting project objectives through project management.

(www.MaxWideman.com)

Page 8: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Four Core Groups of Leadership

Theories• Trait Theories – What type of person makes a good

leader

• Behavioral Theories – What does a good leader do

• Contingency Theories – How does the situation

influence leadership

• Power and Influence Theories – What is the source

of a leader’s power

Page 9: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Trait TheoriesWhat type of person makes a good leader

Page 10: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Behavioral TheoriesWhat does a good leader do

• Autocratic (authoritarian)

• Managerial

– Bureaucratic

– Transactional

• Democratic (participative)

• Laissez-faire (delagative)

• Transformational

Page 11: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Contingency TheoriesHow does the situation influence leadership

The Blake Mouton Managerial Grid

Page 12: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Power and Influence TheoriesWhat is the source of a leader’s power

The Position Myth – leadership is not based on

rank or title.

John C Maxwell The 21 Irrefutable Laws of Leadership

Page 13: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Power and Influence TheoriesWhat is the source of a leader’s power

• Legitimate (Legal/Traditional)Right to make demands and to expect others to be compliant

• Referent (Charismatic Authority)Perceived attractiveness, worthiness and right to others' respect

• RewardAbility to compensate another for compliance

• CoerciveBelief that a person can punish others for noncompliance

• ExpertBased on a person's high levels of skill and knowledge

• InformationalThe ability to control the information that others need

French and Raven

Page 14: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Four Core Groups of Leadership

Theories• Traits – I am who I am

• Behavioral – I’m a weak bureaucrat

• Contingency – I’ve got to emulate Patton

• Power and Influence – My recognized expertise is

‘Project Management’

So what are we to do?

Page 15: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,
Page 16: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Four Core Groups of Leadership

Theories• Traits Theories

• Behavioral Theories

• Contingency Theories

• Power and Influence Theories

Page 17: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Trait Theories

Page 18: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Leadership Traits

Honesty• The foundation of trust

• Honesty with management

– Estimates

– Progress against the plan

– Status

• Honesty with the team

– Their performance

– Your communication with management

Page 19: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Leadership Traits

Confidence

• You have legitimate authority

• Your leadership is key to project success

You are the leader!

Page 20: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

“Leadership is a matter of having people look at you

and gain confidence, seeing how you react. If

you’re in control, they’re in control.”Tom Landry

Page 21: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,
Page 22: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Behavioral Leadership

• Autocratic (authoritarian)

• Managerial

– Bureaucratic

– Transactional

• Democratic (participative)

• Laissez-faire (delagative)

• Transformational

Page 23: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Behavioral Leadership

Leaders promote compliance by followers

through both rewards and punishments

Transactional Leadership

Page 24: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Behavioral Leadership

• Factors for satisfaction

– Achievement, recognition, advancement

• Factors for dissatisfaction

– Company policies, supervision, salary

• Two steps a leader should take

– Eliminate job dissatisfaction

– Create conditions for job satisfaction

Hertzberg Motivation-Hygiene Theory

Page 25: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Behavioral Leadership

Leadership style in which a leader transfers

decision making power to one or more

employees, but remains responsible for their

decisions.

Researchers have found that this is generally the

leadership style that leads to the lowest

productivity among team members.

Delegative Leadership

Delegate upwards!

Page 26: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

The Blake Mouton Managerial Grid

Contingency Leadership

Page 27: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Contingency Leadership

Task-oriented leadership is focused on:

– Completing the project at hand

– Effective goal-setting and a clear path to

objectives

– Schedules and deadlines

– Structure, roles, and goals

– Producing desired results

Page 28: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Contingency Leadership

Pros and Cons

• Task-oriented leadership pros

– Clarity of purpose

– Precise task definition

– Coordinated work groups

– Strict schedule adherence

• Task-oriented leadership cons

– Lack of creativity

– Low employee morale

– High employee burnout and turnover

– Lack of attention to the well-being of team members

Page 29: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Power and Influence

Key Concepts

– Responsibility

– Accountability

– Authority

�You need authority commensurate with your

responsibilities

�You should not be accountable where you do not have

authority

(Power and Influence)

Page 30: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Power and Influence

• LegitimateRight to make demands and to expect others to be compliant

• ReferentPerceived attractiveness, worthiness and right to others' respect

• RewardAbility to compensate another for compliance

• CoerciveBelief that a person can punish others for noncompliance

• ExpertBased on a person's high levels of skill and knowledge

• InformationalThe ability to control the information that others need

Page 31: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Power and Influence

• The Project Charter

– Define your authority

� Relationship to the team

� Relationship with the sponsor

� Change authority

– Identify Sponsor responsibilities

� Managing stakeholders

� Grasping triple constraint realities

� Change responsibilities

Where does our Legitimate Authority originate?

Page 32: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Four Core Groups of Leadership

Theories

• Traits – Honesty and Confidence

• Behavioral – Remove barriers for the working

team, delegate to the management team

• Contingency – Embrace results oriented

leadership

• Power and Influence – Make the Charter work for

you

What about the ‘Leadees’?

Page 33: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

“Leadership is the art of getting someone else to do

something you want done because they want to do it.”

Dwight D. Eisenhower

Page 34: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

What Motivates People

Trustworthy leadership

Being relevant

Career opportunities and

advancement

Communication

Self-Indulgence

Happiness

Proving others wrong

Pride

Fear

Success

Challenging/exciting work

Stable future

Recognition and reward for

performance

Control over the job

Love

Business impact

Flexibility

Personal satisfaction

Page 35: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Motivation

Success motivates the team.

-Lead your team to success!

Motivation is an individual thing

Page 36: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Summary

• Keep reading the books

• Establish authority in the Charter

• Practice brutal honesty

• Exude confidence

• Delegate upward

• Clear barriers

• Identify factors that motivate individual team members

Page 37: The Project Leadership Enigma - Pikes Peak...Project Manager Defined (Project Leadership Challenges Defined) ‘Authority’ not aligned with ‘Responsibility’ Scope, schedule,

Keep Looking Ahead

Check Six!

Questions

April 13, 2017

The Project Leadership

Enigma


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