Date post: | 05-Dec-2014 |
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March 11, 2008
Voice Search Conference
RJ Auburn
CTO, Voxeo Corporation
“The” Question: Hosted or Premise?
1Monday, April 7, 2008
There is always a simple answer...
2Monday, April 7, 2008
One Size Fits All!
3Monday, April 7, 2008
Ok, How About TwoSizes Fit All?
4Monday, April 7, 2008
Really it depends
5Monday, April 7, 2008
Who are you?
6Monday, April 7, 2008
Outbound Notification?
7Monday, April 7, 2008
Call Center?
8Monday, April 7, 2008
Healthcare?
9Monday, April 7, 2008
Voice Search and Directory Assistance?
10Monday, April 7, 2008
Government?
11Monday, April 7, 2008
What Size Is Your Deployment?
12Monday, April 7, 2008
10 Ports?
13Monday, April 7, 2008
Or, 10,000 Ports?
14Monday, April 7, 2008
What about your traffic pattern?
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Steady State
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Bursty
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Seasonal?
18Monday, April 7, 2008
Hosted IVR
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Scalability
20Monday, April 7, 2008
SLA
21Monday, April 7, 2008
ROI
22Monday, April 7, 2008
Minimizes Risk
23Monday, April 7, 2008
Premise
24Monday, April 7, 2008
Security
25Monday, April 7, 2008
IT Control
26Monday, April 7, 2008
Platform is a fixed cost
27Monday, April 7, 2008
Best of both worlds: Hybrid
28Monday, April 7, 2008
Hosted and Premise IVR, two great tastes that go great together!
29Monday, April 7, 2008
Overflow
30Monday, April 7, 2008
Disaster Recovery
31Monday, April 7, 2008
The Voxeo Vision
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Simplicity
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Single platform for both Hosted and Premise
http://flickr.com/photos/brook/219253583/34Monday, April 7, 2008
Seamless Switchover
http://flickr.com/photos/mrpattersonsir/30330130/
35Monday, April 7, 2008
But how does it work?
36Monday, April 7, 2008
Hybrid Routing Architecture
Caller
Carrier
A
Voxeo Carrier
Soft Switch
Premise Site
Hosted
IVR
Carrier
B
SMS800
LEC
37Monday, April 7, 2008
Wrapping Up
38Monday, April 7, 2008
Look at the big picture
http://flickr.com/photos/txd/100437832
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Weigh your options
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Don’t forget hidden costs
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Thank You
42Monday, April 7, 2008