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SRCSD SSO RESPONSE PLAN REVISION LOG

SANITARY SEWER OVERFLOW RESPONSE PLAN FOR SRCSD INTERCEPTOR SYSTEM

Sacramento Regional County Sanitation District (SRCSD)

Sacramento Regional Wastewater Treatment Plant (SRWTP)

8521 Laguna Station Road

Elk Grove, CA 95758-9550

916-875-9000

http://www.srcsd.com/

Prepared For:

SRCSD

Original Prepared by: Mitch Maidrand

Updated by: Michael Durkee Heather Ramil

Reviewed by: Gary Bailey

Anna Johnson Mai-Tram Le

Christy Warhola

September 2013

Controlled Document Do not Reproduce without Prior Authorization

Contact Anna Johnson at 875-9198 to request a copy

SRCSD ii SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

Distribution List

SSORP DISTRIBUTION LIST

Copy Number Upper Management Staff

1 Prabhakar Somavarapu / District Engineer, Sanitation Districts Agency

2 Ruben Robles / Director of SRCSD Operations

O&M Management Staff

3 Gary Bailey / Sanitation District Interceptor Superintendent

4 Mick Berklich / O&M Manager I

5 Glenn Bielefelt / O&M Manager II

6 Mitch Maidrand / Operations Support Principal Civil Engineer

Operations Support—Regulatory Compliance Staff

7 Anna Johnson / Sr. Civil Engineer

8 Mai-Tram Le / Associate Civil Engineer

9 Christy Warhola / Associate Civil Engineer

10 John Nurmi / Associate Civil Engineer

11 Heather Ramil / Assistant Civil Engineer

Interceptor Operations and Maintenance Supervisors

12 Paul Baker / Mechanical Maintenance Supervisor

13 Troy Jurach / Mechanical Maintenance Supervisor

14 Oscar Starks / Mechanical Maintenance Supervisor

Wastewater Source Identification Section Staff

15 Charlie Duty / Environmental Program Manager

Public Affairs Office

16 Claudia Goss/ Public Affairs Manager

17 Nicole Coleman / Communications Media Officer II

Satellite Agencies Primary Contacts

18 Dave Meier (SASD)

19 Vaughn Fleischbein (City of Folsom)

20 Roxanne Dilley (City of Sacramento)

21 Dan Mount (City of West Sacramento)

Others

22 Interceptor O&M Library - New Natomas Pump Station

23 Operations Support Library

24 PCCS Library

SRCSD iii SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

Contents

Acronyms and Term Definitions .......................................................................................... viii

1.0 Introduction .................................................................................................................. 1-1 1.1 Introduction ...................................................................................................... 1-1 1.2 Purpose ............................................................................................................. 1-2 1.3 Organization of Plan ....................................................................................... 1-2 1.4 Other Related Plans ......................................................................................... 1-3 1.4.1 Emergency Response Plan ............................................................................. 1-3 1.4.2 Interceptor Storm Flow Operations Plan ..................................................... 1-3 1.4.3 Sacramento Area Sewer District SSO Response Plan ................................. 1-3 1.4.4 Other Satellite Agency’s SSO Response Plan .............................................. 1-3 1.4.5 SSMP.. ............................................................................................................... 1-4 1.5 Organizational Approach ............................................................................... 1-4 1.6 Distribution and Maintenance of SSORP ..................................................... 1-5 1.7 Training ............................................................................................................. 1-6 1.8 Available Maps ................................................................................................ 1-6 1.9 SSO Prevention ................................................................................................ 1-6

2.0 Internal Notification ................................................................................................... 2-1 2.1 Receipt of SSO Notification ............................................................................ 2-1 2.2 SSO Notification Responsibilities .................................................................. 2-1 SASD Prechecker or Construction Site Personnel ...................................... 2-1 SRWTP PCC…. ................................................................................................ 2-2 O&M Interceptor Mechanical Maintenance Supervisor and Regulatory Compliance Supervisor .................................................................................. 2-2 O&M Crews and Regulatory Compliance Field Response Staff .............. 2-2 O&M Manager ................................................. Error! Bookmark not defined.

3.0 Overflow Response Procedure.................................................................................. 3-1 3.1 SRCSD Division-Wide Response................................................................... 3-1 3.2 Response Procedures—SSO Mitigation ....................................................... 3-1 3.2.1 Investigate and Assess .................................................................................... 3-1 3.2.2 Initiate Traffic Control and Secure Impacted Area from the Public ........ 3-3 3.2.3 Contain SSO ..................................................................................................... 3-3 3.2.4 Correct Cause of SSO ...................................................................................... 3-4 3.2.5 Post Warning Signs ......................................................................................... 3-5 3.2.6 Clean-up Contaminated Area ........................................................................ 3-6 3.3 Response Procedures—SSO Documentation............................................... 3-7 3.3.1 Sample Receiving Water ................................................................................. 3-7 3.3.2 Data Capture and SSO Documentation ........................................................ 3-7 3.3.3 SSO Verbal Notification Requirements ........................................................ 3-8 3.3.4 Complete Reports ............................................................................................ 3-8 3.4 Summary of Primary Roles of the SSO Response Teams .......................... 3-8

4.0 Reporting and External Notifications ...................................................................... 4-1

CONTENTS

iv SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

4.1 SSO Categories/Definitions ........................................................................... 4-1 4.2 Internal Reporting ............................................................................................ 4-2 4.2.1 SSO Incident Report Form .............................................................................. 4-2 4.3 Construction Related SSO ............................................................................... 4-2 4.4 Category 1 SSOs – Enters Drainage Channel or a Surface Water (Spill greater than or equal to 1,000 gallons) ................................................ 4-2

4.4.1 Immediate Verbal Notification 4-2 4.4.2 On-line CIWQS Notification .......................................................................... 4-3 4.4.3 Written Notification ......................................................................................... 4-3 4.5 Category 1 SSOs – Enters Drainage Channel or a Surface Water (Spill less than 1,000 gallons) .......................................................................... 4-4 4.5.1 Immediate Verbal Notification ...................................................................... 4-4 4.5.2 On-line CIWQS Notification .......................................................................... 4-5 4.5.3 Written Notification ......................................................................................... 4-5 4.6 Category 2 SSOs – No Entry to Drainage Channel or Surface Water (Spill greater than or equal to 1,000 gallons) ................................................ 4-5 4.6.1 Immediate Verbal Notification ...................................................................... 4-5 4.6.2 On-line CIWQS Notification .......................................................................... 4-6 4.6.3 Written Notification ......................................................................................... 4-6 4.7 Category 3 SSOs ............................................................................................... 4-7 4.7.1 Immediate Verbal Notification ...................................................................... 4-7 4.7.2 On-line CIWQS Notification .......................................................................... 4-7 4.7.3 Written Notification ......................................................................................... 4-7 4.8 No Spill Certification ....................................................................................... 4-7 4.9 Other Reports ................................................................................................... 4-7 4.10 SSO Reporting QA/QC Process..................................................................... 4-8

5.0 Public Advisory Procedure ........................................................................................ 5-1 5.1 Signage .............................................................................................................. 5-1 5.2 Media Notification ........................................................................................... 5-1 5.2.1 Media Evaluation ............................................................................................. 5-1 5.2.2 Key Points When Speaking With the Media ................................................ 5-2 5.3 Public Interaction ............................................................................................. 5-3

6.0 Post-Response Activities ............................................................................................ 6-1 6.1 Corrective and Preventative Measures ......................................................... 6-1 6.2 Homeowner’s Follow-up and Insurance Settlement .................................. 6-1 6.3 Record Keeping Requirements ...................................................................... 6-1 QA/QC Documentation Checklist for SSO Reporting Category 1 – Entry to Waterway ........................................................................................... 6-2 QA/QC Documentation Checklist for SSO Reporting Category 2 – No Entry to Waterway and 1,000 gallons or greater ................................... 6-3 QA/QC Documentation Checklist for SSO Reporting - Category 3 ........ 6-4

CONTENTS

SRCSD v SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

List of Figures

1-1 Interceptor Map—System by Zone 1-2 Interceptor Map—System by Name 1-3 Sacramento County Creeks 2-1 Non-Construction Related SRCSD Interceptor SSO Notification and Response

Procedures 2-2 Construction Related SRCSD Interceptor SSO Notification, Response, and Reporting

Procedures 2-3 SRCSD Interceptor SSO Notification and Reporting Requirements to Regulatory

Agencies List of Tables

1-1 SSO Training Available by Work Group 3-1 Options for Containing SSOs and Required Equipment 3-2 Options to Identify Cause and Correct Cause of SSO Appendices

A SSO Resource and Reporting Guide B SSO Field Crew Data Collection Form and SSO Incident Report Form C SRWTP PCC Notification Log for SSO Events D SRWTP Operations Support Regulatory Compliance Notification Log for Category 1

SSO Events and Notification Log for Category 1 SSO Events E Emergency Release Follow-up Notice Reporting Form (Section 304 Report) F SSO Flow Estimation Methods, Charts and Photographs G Procedure and Reporting Form for Flooded Structure H SSO Sampling Procedure, Estimating River Flow Rate, SSO Sampling Flow Chart,

Chain-of-Custody Record I SSO Response Equipment Checklists J Monitoring and Reporting Program for Statewide General WDR for Sanitary Sewer System K SRCSD Interceptor Facility List and Flow Monitoring Map L SRCSD External Contact List for SSO Events M SRCSD Sewer Fact Sheet, County of Sacramento Environmental Management

Department (EMD) Flooding and Sewage Personal Protection and Cleanup, and Contaminated Water Sign

N SRCSD SSO QA/QC Documentation Checklists

SRCSD vi SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

Acronyms and Term Definitions Acronyms

AOP Administrative Operating Procedure

BWF Base Wastewater Flow

CA State of California Cal EMA California Emergency Management Agency (currently Cal OES) Cal OES California Office of Emergency Services (formerly Cal EMA) Cal EPA California Environmental Protection Agency CCTV Closed Circuit Television CHP California Highway Patrol CIWQS California Integrated Water Quality System CMMS Computerized Maintenance Management System COC Chain of Custody CVRWQCB Central Valley Regional Water Quality Control Board CWA Clean Water Act (also FWPCA) DI Drainage Inlet

EDS Electronic Data Server EL Environmental Laboratory EMD Environmental Management Department EPA Environmental Protection Agency ERP Emergency Response Plan

FM Flow Meter FWPCA Federal Water Pollution Control Act

GIS Geographic Information System gpm gallons per minute GPS Global Positioning System

ID Identification I/I Infiltration and Inflow LRO Legally Responsible Official Maximo Asset Management Software mgd million gallons per day MH Manhole MOU Memorandum of Understanding MP 2000 SRCSD Interceptor System Master Plan 2000 MRP Monitoring and Reporting Program MS4 Municipal Separate Storm Sewer System N/A Not Applicable ND No Detection

ACRONYM AND TERM DEFINITIONS

SRCSD vii SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

NOAA National Oceanic and Atmospheric Administration NPDES National Pollutant Discharge Elimination System NRC National Response Center

OERP Overflow Emergence Response Plan OES Office of Emergency Services OSHA Occupational Safety and Health Administration O&M Operation & Maintenance

PAO Public Affairs Office PCC Plant Control Center (SRWTP) PCCS Plant Computerized Control System PE Professional Engineer PIO Public Information Officer PLSD Private Lateral Sewer Discharges PS Pump Station

QA/QC Quality Assurance / Quality Control

RA Regional Administrator RE Resident Engineer RQ Reportable Quantity RWQCB Regional Water Quality Control Board (Central Valley)

SASD Sacramento Area Sewer District, formerly County Sanitation District 1 (CSD-1)

SCADA Supervisory Control and Data Acquisition SD Storm Drain SDA Sacramento Sanitation Districts Agency SOP Standard Operating Procedures SRCSD Sacramento Regional County Sanitation District SRWTP Sacramento Regional Wastewater Treatment Plant SSES Sacramento Sewerage Expansion Study SSMP Sanitary Sewer Management Plan SSO Sanitary Sewer Overflow SSORP Sanitary Sewer Overflow Response Plan SWRCB State Water Resources Control Board

WDR Waste Discharge Requirements WSCS Wastewater Source Control Section WSE Water Surface Elevation


viii SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

Term Definitions from State Water Resources Control Board Order No. 2006-0003-DWQ and No. WQ 2013-0058-EXEC

SSO: An SSO is any overflow, spill, release, discharge, or diversion of untreated sewage or partially treated wastewater from a sanitary sewer system. SSOs include:

(i) Overflows or releases of untreated or partially treated wastewater that reach surface waters;

(ii) Overflows or releases of untreated or partially treated wastewater that do not reach surface waters;

(iii) Wastewater backups into buildings and on private property that are caused by blockages or flow conditions within the publicly owned portion of a sanitary sewer system.

Category 1 SSO— Discharges of untreated or partially treated wastewater of any volume resulting from an enrollee’s sanitary sewer system failure or flow condition that:

A. Reach surface water and/or reach a drainage channel tributary to a surface water; or

B. Reach a Municipal Separate Storm Sewer (MS4) and are not fully captured and returned to the sanitary sewer system or not otherwise captured and disposed of properly. Any volume of wastewater not recovered from the MS4 is considered to have reached surface water unless the storm drain system discharges to a dedicated storm water or groundwater infiltration basin (e.g., infiltration pit, percolation pond).

Category 2 SSO – Discharges of untreated or partially treated wastewater of 1,000 gallons or greater resulting from an enrollee’s sanitary sewer system failure or flow condition that do not reach surface water, a drainage channel, or a MS4 unless the entire SSO discharged to the storm drain system is fully recovered and disposed of properly.

Category 3 SSO—All other discharges of untreated or partially treated wastewater resulting from an enrollee’s sanitary sewer system failure or flow condition.

Private Lateral Sewer Discharge (PLSD) — Discharges of untreated or partially treated wastewater resulting from blockages or other problems within a privately owned sewer lateral connected to the enrollee’s sanitary sewer system or from other private sewer assets. PLSDs that the enrollee becomes aware of may be voluntarily reported to the California Integrated Water Quality System (CIWQS) Online SSO Database.

Construction Site SSO—A construction SSO is a spill that results from a failure of some part of the system during construction related activities. A contained SSO is still an SSO unless it is minor spillage associated with construction or regular O&M activities.


SRCSD ixSSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

A minor raw sewage spill that is contained in a construction trench (i.e., during pipe installation or replacement activities), and results in sewage being exposed to the environment (in trench) for a small portion of time is not considered an SSO. Temporary storage and conveyance facilities (such as vaults, temporary piping, construction trenches, wet wells, impoundments, tanks, etc.) are considered to be part of the sanitary sewer system, and minor spills (i.e., minimum drops that are normal consequences of construction or O&M activities) into these temporary storage facilities are not considered to be SSOs1.

1 Per Section A.2 (Page 5 of 20) of the State Water Resources Control Board Order No. 2006-0003-DWQ, Statewide General Waste Discharge Requirements (WDR) for Sanitary Sewer Systems.

SRCSD 1-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

SECTION 1.0

Introduction

1.1 Introduction

Sacramento Regional County Sanitation District (SRCSD) owns and operates the interceptor conveyance system located within both Sacramento and Yolo County. The interceptor system generally consists of approximately 111 miles of gravity interceptor pipe ranging from 12 inches to 144 inches in diameter, approximately 61 miles of force mains ranging from 12 inches to 72 inches in diameter, and conveys wastewater collected by four contributing agencies: (1) Sacramento Area Sewer District (SASD), (2) the City of Sacramento, (3) the City of Folsom, and (4) the City of West Sacramento. Local contributing agencies own and operate interceptors, collectors, and trunk lines for their respective agencies. SRCSD is responsible for the response, clean-up, and reporting of SSOs that occur within SRCSD interceptor system pipelines.

Figures 1-1 and 1-2 illustrate SRCSD’s general interceptor system.

On May 2, 2005, the State Water Resources Control Board (SWRCB) adopted Order No. 2006-0003-DWQ (Order), Statewide General Waste Discharge Requirements (WDR) for Sanitary Sewer Systems. On September 9, 2013, Order No. WQ 2013-0058-EXEC amended the Monitoring and Reporting Program (MRP) with changes to the SSO Category Classification and updates to Notification, Reporting, Monitoring, and Record Keeping Requirements.2 The goal of the WDR is to provide a consistent statewide approach for reducing Sanitary Sewer Overflows (SSOs). Among other things, the WDR specifies requirements for a Sewer System Management Plan (SSMP) to properly manage, operate, and maintain all parts of the sanitary sewer system. One of the elements included in the SSMP is the overflow response plan, which requires the following elements:

Notification—Provide SSO notification procedures.

Response—Develop and implement a plan to respond to SSOs.

Reporting—Develop procedures to report SSOs in accordance with the emergency notification requirements from local regulatory entities and the SSO Reporting Program.

Impact Mitigation—Develop procedures to minimize or correct any adverse impact from SSOs.

Training—Develop a plan to ensure that appropriate staff members are aware of SSO response procedures.

SSO Prevention—Develop a plan to ensure that reasonable steps are taken to prevent overflows.

2 The SWRCB previously issued MRP Order No WQ 2008-0003-DWQ, which was amended by Order No. WQ 2008-0002-EXEC. The new MRP (Order No. WQ 2013-0058-EXEC) superseded both previous MRP orders.

SECTION 1.0: INTRODUCTION

1-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

1.2 Purpose

The purpose of the Sanitary Sewer Overflow Response Plan (SSORP) is to identify the necessary procedures for notification, response, reporting, and clean-up of SSOs that may occur within the SRCSD Interceptor System. Additionally, improved communication between satellite agencies and SRCSD should be achieved with the development and implementation of the practices described in this report. This SSORP has been prepared according to the requirements of the WDRs, SSMP, and other regulatory requirements.

By implementing and documenting these SSORP practices, the impact of SSOs on public health and the environment should be reduced. This SSORP will be referenced in the SSMP and updated as necessary to reflect changes in staff, regulations, notification requirements, or response procedures.

1.3 Organization of Plan

Elements of the SSORP are addressed as follows:

Section 1—Introduction: Includes descriptions of other related plans and SRCSD’s approach to SSO response

Section 2—Notification: gives an overview of SSO notification procedures and responsibilities of various personnel

Section 3—Overflow Response Procedure: describes response procedure for SSOs

Section 4—Reporting and External Notification: describes reporting requirements and procedures

Section 5—Public Advisory Procedure: includes signage and media notification

Section 6—Post Response Activities: includes corrective and preventative measures, and follow-up actions

Appendix A—SSO Resource and Reporting Guide

Appendix B—SSO Field Crew Data Collection Form, SSO Incident Report Form

Appendix C—SRWTP PCC Notification Log for SSO Events

Appendix D—SRWTP Operations Support Regulatory Compliance Notification Log for Category 1 SSO Events and Notification Log for Category 2 SSO Events

Appendix E—Emergency Release Follow-up Notice Reporting (Section 304 Report)

Appendix F—SSO Flow Estimation Methods, Charts, and Photographs

Appendix G—Procedure and Reporting Form for a Flooded Structure

Appendix H—SSO Sampling Procedure, Estimating River Flow Rate, SSO Sampling Flow Chart, and Chain-of-Custody Record



Appendix I—SSO Response Equipment Checklists for Interceptor O&M and Operations Support

Appendix J—Monitoring and Reporting Program for Statewide General WDR for Sanitary Sewer System

Appendix K—SRCSD Interceptor Facility List and Flow Monitoring Map

Appendix L – SRCSD External Contact List for SSO Events

Appendix M – SRCSD Sewer Fact Sheet, County of Sacramento Environmental Management Department Flooding and Sewage Personal Protection and Cleanup, and Contaminated Water Sign

Appendix N – SRCSD SSO QA/QC Documentation Checklist

1.4 Other Related Plans

1.4.1 Emergency Response Plan

On October 2009, revised March 2012, SRCSD developed and implemented the Emergency Response Plan (ERP) for the Sacramento Regional Wastewater Treatment Plant (SRWTP). The ERP addresses various potential emergencies such as earthquakes, floods, fire, power disruptions, etc. This SSORP is referenced in the ERP.

1.4.2 Interceptor Storm Flow Operations Plan

SRCSD Operation Support’s Capital Improvement Section prepares a Storm Flow Operations Plan each year before the wet weather season for the existing interceptor facilities. This annual plan will be part of the flow monitoring and capacity assurance program for the SSMP.

1.4.3 Sacramento Area Sewer District SSO Response Plan

The SASD developed the SASD SSORP for responding to SSOs within the SASD jurisdiction, which includes most unincorporated areas of Sacramento County, the Cities of Citrus Heights, Elk Grove, Rancho Cordova, West Sacramento, one-third of the City of Sacramento, and a small portion of the City of Folsom. Both SRCSD and SASD belong to the Sacramento Sanitation Districts Agency (SDA) and thus share resources (e.g., geographical information systems [GIS], corporation yard, planning staff, etc.). The SASD Prechecker will typically be the first responder to an SSO event and will determine which agency is responsible for responding to the SSO, in conformance to response procedures from the SASD and SRCSD’s SSORP.

1.4.4 Other Satellite Agency’s SSO Response Plan

SRCSD provides wastewater treatment for more than 1.3 million residents within a 435-square mile area within Sacramento County and a portion of Yolo County. The service area covered by SRCSD encompasses the Sacramento Metropolitan area, including the cities of Sacramento (portion), Citrus Heights, Elk Grove, Folsom, Rancho Cordova, and West Sacramento. The cities of Folsom, Sacramento, and West Sacramento are responsible for collection system operation and maintenance within their respective service area.



City of Folsom

City of Folsom developed an Overflow Emergency Response Plan (OERP) as part of their SSMP to provide City staff with procedures to be followed for SSO response and notification. The City of Folsom’s SSMP is available on the City of Folsom website.

City of Sacramento

City of Sacramento developed an OERP as part of the SSMP. The OERP is outlined in Chapter 6 of their SSMP. The City of Sacramento’s SSMP is available on the City of Sacramento website.

City of West Sacramento

City of West Sacramento developed an SSORP as part of their SSMP. The SSORP is outlined in Appendix B of their SSMP. The City of West Sacramento’s SSMP is available on the City of West Sacramento website.

1.4.5 SSMP

SRCSD is required to comply with the SWRCB Order No. 2006-0003 with the MRP section amended by WQ 2013-0058-EXEC (Statewide General WDR for Sanitary Sewer Systems). This Order and subsequent amendments, requires public agencies that own or operate sanitary sewer systems to develop and implement an SSMP as well as set forth timelines within which a discharger must notify California Office of Emergency Services (Cal OES, formerly Cal EMA), local public health officials and Regional Water Quality Control Board (RWQCB) of a spill or overflow that affects a drainage channel or surface water body. The goal of the SSMP is to provide a plan and schedule to properly manage, operate, and maintain all parts of the sanitary sewer system. This will help reduce and prevent SSOs, as well as mitigate any SSOs that do occur.

1.5 Organizational Approach

This section describes the functional relationships of the dispatchers, the SASD Prechecker, supervisor, upper management, District Engineer, and response teams/crews.

The “dispatchers” from County Central, County Emergency Services, or the Sanitary Sewer Call Center collect information from the general public over the telephone. County Central, County Emergency Services, and the Sanitary Sewer Call Center dispatchers will notify the SASD Prechecker when a potential SSO has been reported.

The “SASD Prechecker” is responsible for performing a preliminary assessment, either through onsite investigation or with the assistance of GIS tools, to determine if the SSO response is the responsibility of SRCSD or SASD. The SASD Prechecker will call the SRWTP Plant Control Center (PCC) for SRCSD SSOs or SASD asset management staff for SASD SSOs.

The “supervisors” hold positions of supervisory authority under the Director of SRCSD Operations, and are senior operations and Maintenance (O&M) staff and senior engineers. Supervisors work with the crews to resolve SSOs and serve as a liaison between the crews/O&M staff and upper management. During evenings and weekends, issues are referred to the “supervisors on call.” Supervisors on call are changed on a rotating basis.



The “response teams/crews” are responsible for finding the location of the SSO, evaluating the problem, communicating their preliminary findings to the Interceptor O&M Mechanical Maintenance Supervisor, and taking the necessary steps to resolve the problems. For more serious problems, the O&M teams will work with the Interceptor O&M Mechanical Maintenance Supervisor to plan and execute an acceptable remediation strategy. This may include the mobilization of construction equipment to create a dam for initial containment of the SSO and further return to the interceptor by means of bypass pumping.

There may be instances where it is deemed that the resources needed to adequately address a problem require effort beyond SRCSD forces. In these situations, SRCSD may enlist the aid of an emergency contractor or request mutual aid assistance from SASD or other contributing agencies. An updated list of emergency response contractors is included in Appendix A—SSO Resource and Reporting Guide.

The “upper management” includes the Director of SRCSD Operations and Managers heading the various SRCSD divisions who report to the District Engineer. The Director of SRCSD Operations will determine when the District Engineer and the Board of Directors should be notified of an SSO. Although upper management staff will normally not be involved in most SSO service calls, they are administratively responsible for activities performed by SRCSD. Upper management may also be a valuable technical resource and involved in devising strategies and direct actions to solve complex situations.

The Sanitation District Agencies District Engineer is the administrative head of SRCSD and SASD, and is responsible for activities of all operating divisions. Although the District Engineer will not be involved in the day-to-day activities of SRCSD, he/she must be apprised of situations that may gain the attention of the general public, the media, RWQCB, or the California Environmental Protection Agency (Cal EPA) and conduct appropriate actions, if warranted.

1.6 Distribution and Maintenance of SSORP

This SSORP reflects the procedures for responding to SSOs within the SRCSD jurisdiction, to minimize the adverse effects of SSOs on water quality and beneficial use. Updates to the SSORP will be made to reflect changes in policies, procedures, and contacts as may be required to achieve the objectives of this plan. In order to ensure that SRCSD staff involved with different components of the SSMP is aware of the latest procedures for SSO response, copies of the SSORP will be distributed or made available to the personnel listed in the Distribution List located at the front of this SSORP.

An SSO Response Plan Pocket Quick Guide has also been published as a set of laminated cards that contain notification protocols, contact information for various resources, sampling procedures, overflow volume estimation guides, and roles and responsibilities of various staff in responding to overflows. Quick Guides are given to all staff that may be called to investigate or respond to an overflow.

This SSORP and Quick Guide will also be published on the intranet at the WDR SSMP SharePoint Site.



1.7 Training

SSORP training is given before each wet weather season. Trainings available by work group are contained in Table 1-1.

Table 1-1: SSO Training Available by Work Group

Work Group SSO Training Module

SRWTP Plant Control Center (PCC)

PCC SSO Response Training

SRCSD Interceptor O&M Supervisors, Crew and Standby Staff

Interceptor O&M SSO Response Training

SSO Sampling Procedures Training

SRCSD Operations Support - Regulatory Compliance

Interceptor O&M SSO Response Training

SSO Sampling Procedures Training

Public Affairs Office Public Affairs Office (PAO) SSO Response Training

Interceptor Contractors SRCSD SSO Information for Contractors

Legally Responsible Officials

Legally Responsible Officials (LRO) SSO Response Training

1.8 Available Maps

SRCSD staff in charge of SSO response activities will have access to various resources for accurate determination of the SSO location. Some of these resources include a web-based GIS system, handheld GPS units, and drawings and schematics of the interceptor facilities. Interceptor schematics are included in the Appendix K of this SSO response plan to make them readily available to the field crews. During the first hours of an SSO event, easy access to this information would facilitate the identification of potential alternatives for SSO mitigation.

Sacramento County has numerous creeks and rivers where an SSO could flow into and impact the water quality. Many of these water bodies are shown on Figure 1-3.

1.9 SSO Prevention

Severe weather will be tracked on a regular basis by using various media (radio, internet, and TV). Appropriate SRCSD staff will be notified of severe weather conditions as they become apparent using the weather channel or other internet announcement system. Additionally, the storm prediction center from the National Oceanic and Atmospheric Administration (NOAA) provides information for incoming weather systems. The Sacramento County Water Resources Department currently uses the NOAA severe weather alert services as part of the Flood Prevention Program. This information is also available to SRCSD staff on the County website.



In addition to the severe weather alert system, the Sacramento County Department of Water Resources has implemented a rainfall monitoring system that provides updated rainfall data every 15 minutes, measured from over 67 rain gauges located throughout the county. Real-time data collected by the water resources department with a radio system are available on the County website at http://www.sacflood.org/sensdata/raingrp.htm and will also be used by the SSO response staff to monitor incoming storms that could potentially result in SSO within the interceptor system. This data is verified and posted on the County website on a weekly basis.

Flow monitoring data is currently available at pump stations, various locations throughout the interceptor system, and from remote locations using the Electronic Data Server (EDS). The EDS software has been installed on every laptop or desktop computer. EDS is a viewing program that allows users to view Plant Computerized Control System (PCCS) screens and information from personal computers. With this feature, staff is able to view EDS from any computer, including home computers via remote access procedures. These features will be particularly useful to monitor interceptor flows during storm events and properly manage the system capacity. SRCSD facilities and flow monitoring locations are indicated in Appendix K.



Figure 1-1 Interceptor Map System by Zone



Figure 1-2

Interceptor Map System by Name



Figure 1-3 Sacramento County Creeks


SECTION 2.0

Internal Notification

For notification procedures, see Figures 2-1 and 2-2 for chain of communications flow chart.

2.1 Receipt of SSO Notification

County employees, construction site contractors, or the public may detect an overflow, or report circumstances (flooding, foul odors, etc.) that indicate the possibility of an overflow. If the public detects an overflow and contact County Central (875-5000), County Central will notify the SASD Prechecker. The SASD Prechecker will be the first responder to the spill site, and will determine whether the SSO is within the SRCSD interceptor or the SASD collections systems.3 If it is determined that the SSO is from a SASD facility, the SASD Prechecker will notify SASD asset manager per SASD’s SSO response plan. As part of the ongoing coordination between SRCSD and its satellite agencies, all satellite agencies are instructed to notify SRCSD PCC directly if they become aware of an SSO within the SRCSD interceptor system. The SRWTP PCC will be notified of all spills within the SRCSD system. If it is determined that an SSO is a construction related SSO in SRCSD interceptor facilities, the SRWTP PCC will normally be notified by either the SASD Prechecker, Resident Engineer, Contractor, or Project Engineer. Figure 2-2 summarizes the construction-related SSO field response procedure. If it is determined that the SSO is a non-construction-related SSO in SRCSD interceptor facilities, the SRWTP PCC will normally be notified by the SASD Prechecker. Figure 2-1

summarizes the non-construction-related SSO field response procedure. Once the SSO is determined, Figure 2-3 describes the reporting process based on the type of spill.

2.2 SSO Notification Responsibilities

SASD Prechecker or Construction Site Personnel

The SASD Prechecker or construction personnel (see Figure 2.2) are responsible for determining whether the SSO is the responsibility of SASD or SRCSD. All SRCSD interceptor SSOs should be reported to SRWTP PCC (875-9400, 875-9406). SASD SSOs will be reported to the SASD 24-Hour Sewer Dispatch (875-6730) per coordination with Satellite Agencies.

3 Since SRCSD is a regional system with no direct connections to residential, commercial, or industrial customers (i.e., public) and shares an Administrator Sanitation Districts Agency with SASD, it was agreed that SASD would accept the Prechecker role.

SECTION 2.0: INTERNAL NOTIFICATION


SRWTP PCC

SRWTP PCC will notify the following individuals:

1. Sanitation District Interceptor Superintendent/O&M Interceptor Mechanical Maintenance Supervisor (Gary Bailey or on-call staff ) to confirm SSO

2. Regulatory Compliance Senior Engineer/Supervisors on-call. Refer to the

Regulatory Compliance Standby/On-call list (Anna Johnson or on-call staff) 3. O&M Managers (Glenn Bielefelt or Mick Berklich, until one is reached)

4. Operations Support Principal Engineer (Mitch Maidrand)

As part of the SSO record keeping program, staff from SRWTP PCC will complete Appendix C—SRWTP PCC Notification Log for SSO Events. This form includes appropriate staff contact information.

O&M Interceptor Mechanical Maintenance Supervisor and Regulatory Compliance Supervisor

The O&M Interceptor Mechanical Maintenance Supervisor and/or the Regulatory Compliance Supervisor, unless otherwise noted, will conduct and oversee the following SSO response procedure as needed and as discussed in Section 3—Overflow Response

Procedure:

Contact Cal OES as applicable;

Initiate sign posting as needed;

Initiate verbal notification and other SSO reporting requirements;

Notify Regulatory Compliance Senior Engineer/Supervisors on-call. Refer to the Regulatory Compliance Standby/On-call list (Anna Johnson or on-call staff);

Notify O&M Managers (Glenn Bielefelt or Mick Berklich, until one is reached);

Notify Director of SRCSD Operations (Ruben Robles); and

Complete data capture for Incident Report Form

O&M Crews and Regulatory Compliance Field Response Staff

Staff from Regulatory Compliance will complete the following response procedures as discussed in Section 3—Overflow Response Procedure:

Conduct preliminary investigation and assessment to determine the type of SSO;

Notify additional SRCSD staff as needed;

Initiate data collection and SSO documentation; and



Complete Field Data Collection Form and Incident Report Form and submit to O&M Interceptor Mechanical Maintenance Supervisor and Regulatory Compliance Supervisor

Regulatory Compliance Supervisor or Regulatory Compliance Response Staff

Regulatory Compliance Supervisor or Regulatory Compliance Response Staff will notify the Director of SRCSD Operations of all spills: 1. Director of SRCSD Operations,—Ruben Robles (work day) 876-6119, (cell) 956-0634

Director of SRCSD Operations

As needed, the Director of SRCSD Operations will notify the District Engineer and the SRCSD Board of Directors: 1. District Engineer —Prabhakar Somavarapu (work day) 875-9116, (cell) 531-1352



Notification

Figure 2-1

Non-Construction

Related

SRCSD Interceptor

SSO

Notification, and

Response Procedures

O&M Sanitation District Interceptor

Superintendent

Coordinate SSO Mitigation

Supervisor / Crew

Traffic Control (Contracted Out if Needed)

Contain SSO/ Sign Posting

Correct Cause of SSO

Yes

Response

Clean-Up / Mitigation

No

Public

Notification of SSO to Authorities

Police

Notification of SSO to Proper

Authority

County Central (9pm-7am)

County Operator (7am-9pm)

Notification of SSO to SASD

Prechecker

Data Capture and SSO Documentation

(Complete SSO Field Crew Data

Collection Form and SSO Incident Report

Form )

Investigate SSO

Crew Supervisor

Report SSO/ Document

Efforts and Resources

Used in Maximo

Initial SSO Volume Estimation

SSO Category

Determination

See Figure 2-3 for

SSO Reporting and

Notification

Procedures

O&M Operations Support

Regulatory Compliance

Senior Engineer / On-call Staff/ LRO

Initiate Regulatory Reporting and

Notification

Receiving Water Sampling

as Needed

Complete and Process

Reports, LRO Certify Report to CIWQS

SSO Documentation

Determine Sign Posting

Contact District PAO if Public and Media

is Involved

Implement Applicable Regulatory

Procedures

Yes

On Call Interceptor O&M Mechanical

Maintenance Supervisor

Responsibility

Notify as Applicable

No

Contributing Agencies

Contributing Agency Makes Initial

SSO Response and Determines SSO

at SRCSD Facility



Is SSO SRCSD’s Responsibility or at an

SRCSD Maintained Facility?

SCADA Alarm

Notification of Possible SSO to

PCC

SRWTP PCC

Notify On Call Interceptor O&M

Mechanical Maintenance Supervisor for

Verification

Category 2 SSO – No Waterway EntrySSO equal to or greater than 1,000 gallons

Category 3 SSO SSO less than 1,000 gallons and no waterway

entered

SASD Responsibility

SASD Responds to SSO

SASD Prechecker

Is SSO SRCSD’s Responsibility or

at an SRCSD Maintained Facility

No

No

Category 1 SSO – Enters Waterway

Release of sewage into surface water or drainage canal (greater than or equal to 1,000 gallons)

No

Category 1 SSO – Enters WaterwayRelease of sewage into surface water or drainage

canal (less than 1,000 gallons)


Notify District Engineer and SRCSD

Board of Directors as applicable



Senior Engineer / On-call Staff/ LRO

Notify Director of SRCSD Operations

SRWTP PCC

Notify Interceptor O&M Superintendant,

Regulatory Compliance Sr. Engineer,

O&M Manager, O&M Principal Engineer.

Complete PCC Log Entry and Notification

Log



Is the SSO Contained in Trenches or Temporary

Structures?*

Contractor

If Necessary, Notifies and Coordinates with

Local Fire Department

Local Law Enforcement

Public Outreach Manager

Construction Management Firm

Collect and Provide Documentation.

Verify Resolution with Impacted

Party

O&M Interceptor

WQ Maintenance Supervisor

Coordinate SSO Mitigation

Figure 2-2

Construction Related

SRCSD Interceptor SSO

Notification, Response and

Reporting Procedures

Event Start

Notification

Response

Contractor / Crew

Traffic Control (Contract Out if

Needed)

Contain SSO/Sign Posting

Correct Cause of SSO

Clean-Up/Mitigation

Data Capture and SSO Documentation

(Complete SSO Field Crew Data

Collection Form and SSO Incident

Report Form)

Resident Engineer/Contractor/ Project

Engineer for SRCSD

Notify SRWTP PCC Notify SRWTP PCC

Investigate SSOInitial SSO Volume

Estimation

SSO Category

Determination

See Figure 2-3 for

SSO Reporting and

Notification

Procedures

YES

Non SSO Event

Report SSO/Document Efforts and

Resources Used in Maximo

SASD Prechecker



Senior Engineer/On-call Staff/LRO

Initiate Regulatory Reporting and

Notification

Receiving Water Sampling

as Needed

Complete and Process

Reports, LRO Certify Report to CIWQS

SSO Documentation

Determine Sign Posting

Contact District PAO if Public and

Media is Involved

* per the WDR, temporary storage and conveyance facilities (such as vaults, temporary piping, construction trenches, wet wells, impoundments, tanks, etc.) are

considered to be part of the sanitary sewer system, and discharges into these temporary storage facilities are not considered to be SSOs.

Implement Applicable Regulatory

Procedures

No

Yes

Category 2 SSO – No Waterway EntrySSO equal to or greater than 1,000 gallons



Responsibility

Notify as Applicable



Is SSO SRCSD’s Responsibility or at

an SRCSD Maintained Facility?

SRWTP PCC

Notify On Call Interceptor O&M

Mechanical Maintenance Supervisor

for Verification

Category 1 SSO – Enters WaterwayRelease of sewage into surface water or drainage

canal (less than 1,000 gallons)

No

Category 1 SSO – Enters Waterway

Release of sewage into surface water or drainage canal (greater than or equal to 1,000 gallons)

No

No

Category 3 SSO SSO less than 1,000 gallons and no waterway entered

No



Senior Engineer/On-call Staff/LRO

Notify Director of SRCSD Operatons

SRWTP PCC

Notify Interceptor O&M

Superintendant, Regulatory

Compliance Sr. Engineer, O&M

Manager, O&M Principal Engineer.

Complete PCC Log Entry and

Notification Log


Notify District Engineer and SRCSD

Board of Directors as applicable



Category 1 SSO – Enters WaterwayRelease sewage into surface water or drainage canal

Is the SSO less than 1,000 gallons?

Category 3 SSO

Figure 2-3 SRCSD Interceptor SSO Notification and Reporting Requirements to Regulatory Agencies

NO SSO’s within Calendar Month

Category 2 SSO – No Waterway EntryIs the SSO equal to or greater than 1,000 gallons

Category 1 SSO – Enters WaterwayRelease sewage into surface water or drainage canal

Is the SSO greater or equal to 1,000 gallons?

a Following the initial notification to Cal OES and until such time that an enrollee certifies the SSO report in the CIWQS Online SSO Database, the enrollee shall provide updates to Cal OES regarding substantial changes to the estimated volume of untreated or partially treated sewage discharged and any substantial change(s) to known impact(s).bThe enrollee may update or add additional information to a certified SSO report within 120 calendar days after the SSO end date by amending the report or by adding an attachment to the SSO report in the CIWQS Online SSO database. After 120 days, the enrollee may contact the SSO Program Manager to request to amend a SSO report if the enrollee also submits justification for why the additional information was not available prior to the end of the 120 days.

Certifyb SSO on CIWQS

System within 30 days of end

of calendar month in which

the SSO occurred per MRP.

Regulatory Compliance Sr. Engineer (LRO)

Certification of

Online

Notification

(CIWQS)


Designated LRO must certify the agencies

SSO Report, Reports can be amended up

to 120 days after the spill end date by the

LROb. Submit final certified report within

15 days of the conclusion of the SSO

Response and Remediation.

Certification of

Online Notification

(CIWQS)

5-Day Notification

Central Valley RWQCB

30-Day Notification

Cal OES, Section 304 Report

Written

Notification

Immediately, as practical, but no later than 24 hours

Cal OES

Sacramento County EMD


Immediately, as practical

District PAO (if Public or Media Involved)

Other Agencies (as applicable)

Verbal

Notification

Designated LRO must certify a Technical

SSO Report in CIWQS within 45 days after

the end date of the SSO. Technical report

must include sampling data.

Certification of

Technical Report

(CIWQS)

If spill is greater than 50,000 gallons



SSO Report, Reports can be amended up to

120 days after the spill end date by the

LROb. Submit final certified report within 15

days of the conclusion of the SSO


Certification of

Online Notification

(CIWQS)

5-Day Notification


30-Day Notification

Cal OES, Section 304 Report

Written

Notification

Verbal

Notification

Immediately, but no later than 2 hours after

becoming aware of discharge

Cal OES

Obtain a Notification Control Numbera





District PAO (If Public or Media Involved)

Fish and Game (if overflow reaches waterway)

Sacramento County Department of Water Resources

(if discharge to drainage channel or storm drain)


20 Day Written (Courtesy)

Notification


Written

Notification



SSO Report, Reports can be amended up to

120 days after the spill end date by the

LROb. Submit final certified report within 15

days of the conclusion of the SSO


Certification of

Online Notification

(CIWQS)

Verbal

Notification





District PAO (If Public or Media Involved)

Fish and Game (if overflow reaches waterway)

Sacramento County Department of Water Resources

(if discharge to drainage channel or storm drain)


Within 3 business days

Report in CIWQS per MRP.

Online

Notification

(CIWQS)



Online

Notification

(CIWQS)



Online

Notification

(CIWQS)

Certify no SSO’s on

CIWQS System within 30

days of end of calendar

month per MRP.


Certification of

Online

Notification

(CIWQS)

Report on CIWQS within 30 days

after the end of the calendar

month in which the SSO occurred

per MRP.

Online

Notification

(CIWQS)

5-Day Notification


Written

Notification


SECTION 3.0

Overflow Response Procedure

3.1 SRCSD Division-Wide Response

A quick response during any SSO is critical in order to limit impacts to the environment and to protect public health and safety. SRCSD response activities include SSO stoppage containment, notification, and cleanup. In the event of an SSO, SRCSD will formulate response procedures to incidents that are site- and situation-specific. Some site- and situation- specific considerations include, but are not limited to the following:

1. Time of the day/day of the week 2. Location and accessibility of equipment 3. Time of the year 4. Current and projected weather forecasts 5. Receiving water 6. Size and type of sewer 7. Estimated SSO volume 8. Employee availability 9. Equipment availability

Following the completion of SSO stoppage, containment, and cleanup, SRCSD will evaluate the causes of discharge to determine possible improvements to prevent future re-occurrences.

3.2 Response Procedures—SSO Mitigation

3.2.1 Investigate and Assess

After receiving notification from the SRWTP PCC, Interceptor O&M Mechanical Maintenance Supervisor will be dispatched to confirm the SSO. Once confirmed, SRWTP PCC will open a Maximo work order, and begin the notification process outlined in the SRWTP PCC Notification Log located in Appendix C. The Sanitation District Interceptor Superintendent will dispatch the Interceptor O&M Mechanical Maintenance Supervisor (On-Duty) to investigate, evaluate, and photograph the SSO and surrounding area to determine the extent of the overflow and whether additional resources are needed. In the case of a construction-related SSO, the Contractor will work with the Mechanical Maintenance Supervisor and the SSO Response Team to execute the SSO response procedures under SRCSD supervision. In the event that the SSO occurs due to a private industrial user pipeline, the Mechanical Maintenance Supervisor will contact SRWTP PCC, who will contact the Wastewater Source Control Manager, for additional assistance with the response procedures.

The Field Crew Staff and Interceptor O&M Mechanical Maintenance Supervisors are responsible for containment, initial data collection, clean-up, initial sign posting when applicable, and corrective actions. It is important to obtain as much information as possible at the time that the SSO is occurring without precluding mitigation of the SSO.

SECTION 3.0: OVERFLOW RESPONSE PROCEDURE


The Field Crew Staff and O&M Mechanical Maintenance Supervisor/Contractor will:

A. In coordination with Regulatory Compliance staff on-duty determine the magnitude of the SSO. In order to accomplish this, the following information should be obtained:

Is overflow causing a traffic or public hazard such as displaced manhole cover or street flooding?

Is the SSO impacting a structure? (refer to Appendix G—Flooded Structure Procedure and Flooded Structure Reporting Form)

Has the SSO reached a storm water inlet?

Has the SSO reached a waterway?

Is there potential for public exposure?

Does the SSO involve a private/industrial connection?

Initial determinations of the cause of the overflow

a. Is overflow related to construction work? b. Is overflow related to a street collapse? c. Is overflow related to a power outage?

B. Provide initial estimate of overflow rate using pictures and tables (refer to Appendix F—

SSO Flow Estimation Methods, Charts, and Photographs). Ideally, data would be gathered at multiple times during the event (SSO start, middle, and end) as the SSO discharge rate will change over time. The following information may be useful and should be gathered:

Spill Start Time (best estimate based on available information if not known) Interview witnesses if available about the start time of incident

Discharge Rate Dimensions of Overflow (Depth, Width, Etc.) Velocity Photos of Event Diagrams Spill End Time

C. In coordination with Regulatory Compliance staff on-duty, field crew staff and O&M Mechanical Maintenance Supervisor will document all actions with a timeline. Locate SSO by address, cross street, GPS Coordinates, and interceptor structure ID (i.e., manhole ID, cleanout ID, pump station ID, pipe ID, inside structure).

The Sanitation District Interceptor Superintendent and the Regulatory Compliance Supervisor will:

A. Verify the magnitude of the SSO. This includes verification of initial estimate of overflow rate and SSO discharge location.

B. Verify the cause of the overflow and make determinations for further investigation requirements if necessary.


3.2.2 Initiate Traffic Control and Secure Impacted Area from the Public

Traffic control may be needed immediately to protect the public and/or maintenance staff. Typically, immediate traffic control is needed if there is a street collapse or significant depression in the pavement related to the sewer, the manhole is ajar, or the overflow causes street flooding. Traffic control may also be needed to prevent wastewater from further disbursing and to protect the crew while containing the overflow and removing the blockage.


A. Initiate traffic control to prevent entry of vehicles and public into the SSO area.

B. If necessary, use other agencies, including police and sheriff, to ensure proper traffic control (refer to Appendix A—SSO Resource and Reporting Guide). Additionally, there may be instances where it is deemed that the resources needed to adequately provide traffic and crowd control require additional efforts. In these situations, SRCSD may enlist the aid of emergency traffic control contractors. A list of contractors in the area is also included in Appendix A—Additional Emergency Response Contractors.

3.2.3 Contain SSO

Staff responding to an SSO must make every effort to contain the overflow. During dry weather, the storm drain system can be used to store the overflow if it can be plugged downstream of the overflow or if the downstream storm drain pump station can be deactivated. Table 3-1 has examples of some possible options for containing overflows and some of the equipment that is required to contain overflows.

Table 3-1 Options for Containing SSOs and Required Equipment

Examples of SSO Containment Options Equipment Required

Overflow onto ground

Dig earthen trench to contain or divert SSO

Sand bags in gutter

Sand bags/sand

Plastic sheets

Bypass pumps and pipe/hose

Overflow into building

Evacuate affected people

Use sand bags/plastic sheeting if necessary to prevent flow into the building

Avoid electrical shock—turn off power

Sand bags/sand

Plastic sheets

Bypass pumps and pipe/hose



Examples of SSO Containment Options Equipment Required

Overflow into storm drain/drainage way

Contact storm drain agency to coordinate diversion/containment of the overflow

Trace overflow in storm drainage system to downstream end point

Plug all affected storm system outlets and coordinate with Interceptor O&M Mechanical Maintenance Supervisor, Sanitation District Interceptor Superintendent, and Regulatory Compliance Supervisor for strategy to contain spill

Turn off storm water pump station

Plugs

Bypass pump and temporary piping

3.2.4 Correct Cause of SSO

Overflows may occur because of infiltration and inflow (I/I) of storm water into the sewer system. During very large storms, I/I can cause the flow in the collection system to exceed the designed hydraulic capacity of the pipes or pump stations. Under these conditions, it may not be possible to stop the overflow until the flows recede. Interceptors under construction are also susceptible to SSOs from failure of temporary plugs or other devices. Some examples of locating the cause of an overflow, options for reducing and stopping the flow, and items to check at a pump station to identify and correct the cause of overflow are illustrated in Table 3-2.

Table 3-2 Options to Identify Cause and Correct Cause of SSO

Examples to Locate Cause, Stop or Reduce Flow and Trouble Shoot Pump Stations

Lo

cate

Cau

se

of

Ov

erf

low

Check Upstream and Downstream Manholes for SSOs or Surcharging

If Located at a Construction Site

Check with contractor and engineering staff to determine if there are temporary plugs installed at the site

If Located at Siphon or Other Interceptor Structure

Check alarm system for indication of problem; most alarms are

transmitted by SCADA to the PCCS at the SRWTP

Check flow meters and pressure gauges to determine if pumps are operating within normal ranges


Examples to Locate Cause, Stop or Reduce Flow and Trouble Shoot Pump Stations

Sto

p o

r R

ed

uce

SS

O Take Necessary Steps to Stop SSO

Divert upstream flow

Restart pumps or install temporary

Replace temporary plugs, install gates, etc.

If SSO Cannot be Immediately Stopped

Increase containment and

Initiate bypass pumping

Pu

mp

Sta

tio

n (

Me

ch

an

ical)

If Pump Station Does Not Have Power

Connect portable emergency generator or portable bypass pump

Electricians are required to connect a portable emergency generator to the pump station if an electric plug connection is not provided

Check fuel for emergency generator

If a Pump is not Operating Properly

Activate standby pump

Check if valves are open to allow flow to pump

Check fuel for emergency bypass pump

If No Flow or Low Flow to the Pump Station

Investigate interceptor for possible damage or blockage

3.2.5 Post Warning Signs

If warranted, contamination warning signs shall be posted at sewer overflow sites when the overflow is exposed and/or enters a waterway until determined cleaned.


A. Initiate coordination of sign posting activities.

B. Contact EMD to determine additional requirements, if the spill involves discharges of industrial waste.

C. Coordinate with the Director of SRCSD Operations to determine the extent of sign posting efforts.

D. Notify the PAO.

E. Initiate coordination of sign removal after waterway is determined to be clean.



3.2.6 Clean-up Contaminated Area

Washing with clean water or proper disposal of contaminated soil, equipment, and structures will be performed if sewage comes in contact with them. In some cases there may be a need to utilize help from outside contractors to assist in the clean-up procedures. The Sacramento County Environmental Management Department (EMD) may impose clean-up requirements or simply provide recommendations on procedures that should be followed during clean-up activities. A list of clean-up contractors is included in Appendix A—Additional Emergency Response Contractors.

The Field Crew staff and Interceptor O&M Mechanical Maintenance Supervisor/Contractor will:

A. SRCSD field crew staff will initiate clean-up activities. Common clean-up procedures are listed as follows:

Flooded building: follow Flooded Structure Procedure (Appendix G)

Storm Drain/Waterway

1. Pump out wastewater into sewer system 2. Remove debris 3. Wash concrete and contain wash water, pump out into sewer system 4. Remove contaminated soil/plants from the storm drain 5. After the overflow cause has been mitigated and cleaned, remove all

plugs/dams used to contain overflow.

Street/Sidewalks/Driveways

1. Remove debris 2. Wash pavement and contain wash water 3. Remove contaminated water

Soil/Equipment

1. Wash equipment with bleach solution, contain wash water, and pump out into sewer system.

2. Remove or decontaminate contaminated soil/plants.

As needed, the Sanitation District Interceptor Superintendent and the Regulatory Compliance Supervisor will:

1. Contact EMD to determine clean-up requirements.

2. When recommended by EMD that additional resources are needed to adequately provide clean-up activities, SRCSD may enlist the aid of specialty clean-up contractors. A list of contractors in the area is included in Appendix A—Additional Emergency Response Contractors.


3.3 Response Procedures—SSO Documentation

3.3.1 Sample Receiving Water

If an SSO Enters a waterway or drainage channel, Interceptor O&M Mechanical Maintenance Supervisor, Sanitation District Interceptor Superintendent, and/or the Regulatory Compliance staff will:

A. Obtain water samples and transport to the Sacramento Regional Sanitation District’s Environmental Lab (SRCSD EL)4 for testing (refer to Appendix H—SSO Sampling Procedure, Estimating River Flow Rate, SSO Sampling Flow Chart, Chain of Custody Record).

B. If specialty water quality testing is required for those SSOs that involve an industrial connection to the interceptor, the Sanitation District Interceptor Superintendent will coordinate collection and transport of samples with the Regulatory Compliance Supervisor and the Wastewater Source Control Manager.

3.3.2 Data Capture and SSO Documentation

The Field Crew Staff and Interceptor O&M Mechanical Maintenance Supervisor/Contractor will:

A. Assist the Sanitation District Interceptor Superintendent and the Regulatory Compliance Supervisor in completing SSO data capture. Staff may gather the following field data to determine flow volume:

Photos

High water depths

Flow meters and water level sensors located throughout the interceptor systems, including pump stations

Flow meters located in storm water pump stations (if SSO entered storm drains)

B. Initiate documentation of the SSO in Maximo


A. Complete background information for reporting to the appropriate regulatory agencies. The forms include the SSO Incident Report Form (Appendix B) and Notification Log (Appendix D).

B. Determine final overflow volume to determine if additional reporting to regulatory agencies is required and for the SRCSD’s records. Overflow volume can also be estimated by using methods outlined in Appendix F—SSO Flow Estimation Methods, Charts, and Photographs.

C. Verify that appropriate documentation process in Maximo has been initiated. SSOs will also be reported as described in Section 4 of this manual.

4 Sacramento Regional County Sanitation District’s Environmental Laboratory (SRCSD EL) is an accredited and certified lab.



3.3.3 SSO Verbal Notification Requirements

Certain overflows are required by law to be promptly reported to regulatory agencies. Refer to Figures 2-1, 2-2, 2-3, and Section 4—Reporting for SSO reporting requirements.


A. Provide verbal notification to regulatory agencies.

3.3.4 Complete Reports


A. Finalize completion of SSO Incident Report Form and all other Notification Forms.

B. Verify documentation and data tracking has been completed in Maximo. Additionally, a copy of all reports shall be filed in the Operations Support Library.

3.4 Summary of Primary Roles of the SSO Response Teams

A. SSO Response Coordinator/Interceptor O&M Mechanical Maintenance Supervisor – Perform initial background investigation, determine best containment procedures, and take pictures and gather documentation necessary to determine spill quantities, cause, and duration.

B. Field Crews – Mitigate the SSO, perform initial cleanup activities, and coordinate equipment requirements to complete the remediation activities.

C. Regulatory Compliance Staff – Follow regulatory reporting procedures, determine receiving water contamination, determine clean up procedures, collect samples for follow up analysis, determine if warning sign need to be posted and to what extent, and prepare any and all written reports to regulatory agencies.


SECTION 4.0

Reporting and External Notifications

4.1 SSO Categories/Definitions

The following SSO categories are described in the Monitoring and Reporting Program (MRP) of the WDRs, included in Appendix J:

Category 1—Discharges of untreated or partially treated wastewater of any volume resulting from an enrollee’s sanitary sewer system failure or flow condition that:

Reach surface water and/or reach a drainage channel tributary to a surface water;5

Reach a Municipal Separate Storm Sewer (MS4) and are not fully captured and returned to the sanitary sewer system or not otherwise captured and disposed of properly. Any volume of wastewater not recovered from the MS4 is considered to have reached surface water unless the storm drain system discharges to a dedicated storm water or groundwater infiltration basin (e.g., infiltration pit, percolation pond).

Category 2 -- Discharges of untreated or partially treated wastewater of 1,000 gallons or greater resulting from an enrollee’s sanitary sewer system failure or flow condition that do not reach surface water, a drainage channel, or a MS4 unless the entire SSO discharged to the storm drain system is fully recovered and disposed of properly.

Category 3—All other discharges of untreated or partially treated wastewater resulting from an enrollee’s sanitary sewer system failure or flow condition.

Private Lateral Sewage Discharges—Discharges of untreated or partially treated wastewater resulting from blockages or other problems within a privately owned sewer lateral connected to the enrollee’s sanitary sewer system or from other private sewer assets. PLSDs that the enrollee becomes aware of may be voluntarily reported to the California Integrated Water Quality System (CIWQS) Online SSO Database. (not applicable to SRCSD since SRCSD does not have a direct connection to residential, commercial or industrial users)

Figures 2-1 and 2-3 describe the reporting requirements for Category 1, 2 and 3 SSOs.

In accordance with the MRP definitions in the WDRs, online reporting of an SSO occurring

at the private lateral connections should be at SRCSD’s discretion.6 The current reporting procedures adopted by SRCSD include online reporting of SSOs occurring within the

5 Requires special notification procedures, per Attachment A (Page 1 of 5), of the State Water Resources Control Board Order (SWRCB), Monitoring and Reporting Program (MRP) No. 2006-0003-DWQ, (as Amended by Order No. WQ 2008-0002-EXEC and Order No. WQ 2013-0058-EXEC), Statewide General Waste Discharge Requirements (WDR) for Sanitary Sewer Systems. These requirements are outlined in Appendix D. 6 Per Section B.6 (Page 6 of 11) Attachment A of the State Water Resources Control Board Order (SWRCB), Monitoring and Reporting Program (MRP) No. 2006-0003-DWQ, (as Amended by Order No. WQ 2008-0002-EXEC and Order No. WQ 2013-0058-EXEC), Statewide General Waste Discharge Requirements (WDR) for Sanitary Sewer Systems.

SECTION 4.0: REPORTING AND EXTERNAL NOTIFICATIONS


interceptor system. Known SSOs identified at private connections will be documented internally.

4.2 Internal Reporting

4.2.1 SSO Incident Report Form

As noted in Section 3, all SSOs must be tracked in Maximo. The Interceptor O&M Mechanical Maintenance Supervisor will assist Regulatory Compliance staff to ensure that the Appendix B—SSO Incident Report Form has been completed to the extent possible and appropriate documentation recorded in Maximo. Figure 2-3 shows the general procedures that SSO Response staff will follow to ensure accurate and timely completion of the field incident report and online reporting procedures.

4.3 Construction Related SSO

A construction SSO is a spill that results from a failure of some part of the system during construction related activities. Spillage into a temporary storage and conveyance facility (such as vaults, temporary piping, construction trenches, wet wells, impoundments, tanks, etc.) are considered to be part of the sanitary sewer system, and discharges into these

temporary storage facilities are not considered to be SSOs.7

4.4 Category 1 SSOs – Enters Drainage Channel or a Surface Water (Spill greater than or equal to 1,000 gallons)

4.4.1 Immediate Verbal Notification

All immediate notification shall be documented by filling out the SRWTP Operations Support Regulatory Compliance External Verbal Notification Log for Category 1 SSO Events located in Appendix D. Phone numbers are listed on the notification log and in the SRCSD External Contact List for SSO Events located in Appendix L. Sanitation District Interceptor Superintendent and the Regulatory Compliance Supervisor will immediately notify the following agencies:

1. Cal OES), formerly Cal EMA must be notified and Notification Control Number obtained within 2 hours after becoming aware of the discharge of 1,000 gallons or more entering a drainage channel or surface water. The initial verbal report to Cal OES must be updated with substantial changes regarding the estimated volume of untreated or partially treated sewage discharge and any substantial change(s) to known impact(s) as new information on the SSO becomes available. Transcripts of the spill report and Cal OES updates are available on the Cal OES website http://www.caloes.ca.gov/HazardousMaterials/Pages/Spill-Release-Reporting.aspx

under Spill/Release Reporting HazMat Spill Notifications.

a. Cal OES will notify Sacramento County EMD and

b. Central Valley RWQCB

7 Per Section A.2 (Page 5 of 20) of the State Water Resources Control Board Order No. 2006-0003-DWQ, Statewide General Waste Discharge Requirements (WDR) for Sanitary Sewer Systems.

http://www.caloes.ca.gov/HazardousMaterials/Pages/Spill-Release-Reporting.aspx


2. Sacramento County EMD must be notified by SRCSD as soon as practical, but no later than 24 hours after becoming aware of the discharge.

3. Central Valley RWQCB must be notified by SRCSD as soon as practical, but no later than 24 hours after becoming aware of the discharge.

4. PAO if public or media is involved.

5. State Department of Fish and Game (if SSO results in discharges to surface waters).

6. Sacramento County Department of Water Resources (if SSO results in discharges to drainage channel or storm drain pipe).

7. Other Agencies if in their jurisdiction, Appendix L lists external contacts.

8. Additional notifications or resources may be required: The SSO Resource and

Reporting Guide located in Appendix A should be used for verification that appropriate verbal notifications have been conducted.

4.4.2 On-line CIWQS Notification

The MRP specifies that all SSOs that meet the criteria for Category 1 SSOs must be reported to the online SSO system (https://ciwqs.waterboards.ca.gov/) as soon as possible but no later than 3 business days after the enrollee is made aware of the SSO. A final certified report must be completed through the online SSO system within 15 calendar days of the conclusion of SSO response and remediation. The enrollee may update or add additional information to a certified SSO report within 120 calendar days after the SSO end date by amending the report or by adding an attachment to the SSO report in the CIWQS Online SSO database. After 120 days, the enrollee may contact the SSO Program Manager to request to amend a SSO report if the enrollee also submits justification for why the additional information was not available prior to the end of the 120 days. Please refer to Appendix J –

Amended Monitoring and Reporting Program No. WQ 2013-0058-EXEC for mandatory information to be included in Category 1 SSO online reporting and reporting timeframes.

The SSO database will automatically generate an e-mail notification to the RWQCB and the legally responsible officials with customized information about the SSO upon initial (uncertified) reporting of all Category 1 SSOs.

The enrollee shall submit and certify an SSO Technical Report in the CIWQS Online SSO Database within 45 calendar days of the SSO end date for any SSO in which 50,000 gallons or greater are spilled to surface waters. The Technical report must include sampling data. Please refer to Amended Monitoring and Reporting Program No. WQ 2013-0058-EXEC

(section C.5 on page 5 of 11) for mandatory information to be included in the Technical report reporting timeframes.

4.4.3 Written Notification

All written notifications will be completed by the SRCSD Regulatory Compliance Group.

https://ciwqs.waterboards.ca.gov/



RWQCB

5-Day Notification for SSO Category 1: All of the SSOs requiring immediate verbal notification also require written notification to the RWQCB within 5 calendar days of the SSO. Although the MRP section of the SWRCB WDR does not specify this written notification to the CVRWQCB, this is a notification requirement instituted by the RWQCB prior to the WDR adoption and thus continues to be a requirement today.8

Cal OES

30-Day submittal of Section 304: Immediate notification events have to be followed up with a Section 304 Report submitted to Cal OES within 30 calendar days. A blank form is located in Appendix E.

4.5 Category 1 SSOs – Enters Drainage Channel or a Surface Water (Spill less than 1,000 gallons)


All immediate notification shall be documented by filling out the SRWTP Operations Support Regulatory Compliance External Verbal Notification Log for Category 1 SSO Events located in Appendix D. Phone numbers are listed on the notification log and in the SRCSD External Contact List for SSO Events located in Appendix L. Sanitation District Interceptor Superintendent and the Regulatory Compliance Supervisor will immediately, as practical (but no later than 24 hours after being made aware of the spill) notify the following agencies:

1. Sacramento County EMD and;

2. Central Valley RWQCB.

In addition, Sanitation District Interceptor Superintendent and the Regulatory Compliance Supervisor will immediately as practical, notify the following agencies:


2. State Department of Fish and Game (if SSO results in discharges to surface waters).

3. Sacramento County Department of Water Resources (if SSO results in discharges to drainage channel or storm drain pipe).




8 This reporting is also required per Title 40 of the Code of Federal Regulation, Subpart C, Section 122.41 and 122.42



The MRP specifies that all SSOs that meet the criteria for Category 1 SSOs must be reported to the online SSO system (https://ciwqs.waterboards.ca.gov/) as soon as possible but no later than 3 business days after the enrollee is made aware of the SSO. A final certified report must be completed through the online SSO system within 15 calendar days of the conclusion of SSO response and remediation. The enrollee may update or add additional information to a certified SSO report within 120 calendar days after the SSO end date by amending the report or by adding an attachment to the SSO report in the CIWQS Online SSO database. After 120 days, the enrollee may contact the SSO Program Manager to request to amend a SSO report if the enrollee also submits justification for why the additional information was not available prior to the end of the 120 days. Please refer to Appendix J -





RWQCB


4.6 Category 2 SSOs – No Entry to Drainage Channel or Surface Water (Spill greater than or equal to 1,000 gallons)


All immediate notification shall be documented by filling out the SRWTP Operations Support Regulatory Compliance External Verbal Notification Log for Category 2 SSO Events located in Appendix D. Phone numbers are listed on the notification log and in the SRCSD External Contact List for SSO Events located in Appendix L. In the case of a Category 2 SSO, Sanitation District Interceptor Superintendent and the Regulatory Compliance Supervisor will immediately, as practical notify the following agencies:

1. Cal OES, formerly Cal EMA must be notified as soon as possible without substantially impeding cleanup or other emergency measure, but no later than 24 hours after becoming aware of the discharge.

9 This reporting is also required per Title 40 of the Code of Federal Regulation, Subpart C, Section 122.41 and 122.42.




2. Sacramento County EMD, if applicable, must be notified as soon as possible without substantially impeding cleanup or other emergency measure, but no later than 24 hours after becoming aware of the discharge.

3. Central Valley RWQCB must be notified as soon as possible without substantially impeding cleanup or other emergency measure, but no later than 24 hours after becoming aware of the discharge.






The MRP specifies that all SSOs that meet the criteria for Category 2 SSOs must be reported to the online SSO system (https://ciwqs.waterboards.ca.gov/) as soon as possible but no later than 3 business days after the enrollee is made aware of the SSO. A final certified report must be completed through the online SSO system within 15 calendar days of the conclusion of SSO response and remediation. The enrollee may update or add additional information to a certified SSO report within 120 calendar days after the SSO end date by amending the report or by adding an attachment to the SSO report in the CIWQS Online SSO database. After 120 days, the enrollee may contact the SSO Program Manager to request to amend a SSO report if the enrollee also submits justification for why the additional information was not available prior to the end of the 120 days. Please refer to Appendix J –





RWQCB


10 This reporting is also required per Title 40 of the Code of Federal Regulation, Subpart C, Section 122.41 and 122.42.



Cal OES

30-Day submittal of Section 304: Immediate notification events have to be followed up with a Section 304 Report submitted to Cal OES within 30 calendar days. A blank form is located in Appendix E.

4.7 Category 3 SSOs


No verbal notification is needed.


The MRP specifies that all SSOs that meet the criteria for Category 3 SSOs must be reported to the online SSO system (https://ciwqs.waterboards.ca.gov/) within 30 days after the end

of the calendar month in which the SSO occurs (e.g. all SSOs occurring in the month of January must be entered into the database by March 1st). Please refer to Appendix J –



All written notification will be completed by the SRCSD Regulatory Compliance Group.

RWQCB

20-Day Courtesy Notification: All Category 3 SSOs will have a written courtesy notification to the RWQCB within 20 days of the SSO. Although the MRP section of the SWRCB WDR does not specify this written notification to the CVRWQCB, this is a notification requirement instituted by the RWQCB prior to the WDR adoption and thus continues to be a requirement today.

4.8 No Spill Certification

If there are no SSOs during the calendar month, SRCSD Regulatory Compliance staff will, within 30 days after the end of each calendar month, provide a certification in CIWQS that there were no SSOs for the designated month, or certify quarterly within 30 calendar days after the end of each quarter, “No spill” certification statements in the CIWQS Online SSO Database certifying that there were no SSOs for each month in the quarter being reported on. For Quarterly Reporting, the quarters are Q1 – January/February/March, Q2 – April/May/June, Q3 – July/August/September, and Q4 – October/November/December.

4.9 Other Reports

Depending on the magnitude and/or impact of the SSO(s) an additional follow-up report may be prepared to document related activities and address any concerns from SRCSD management and/or regulatory agencies.




4.10 SSO Reporting QA/QC Process

Data collection and documentation QA/QC responsibilities are shared between Interceptor O&M Section and Regulatory Compliance Section. Interceptor O&M Section provides operational maintenance and other relevant information needed to complete SSO reporting and mitigation. The Regulatory Compliance Section is responsible to capture that data, make notifications, and verify that all information is submitted in a timely, accurate, and complete manner to meet reporting requirements. Documentation Checklists are available in Appendix N.


SECTION 5.0

Public Advisory Procedure

5.1 Signage

As needed, sign posting will provide a warning of potential public health risks due to sewage contamination. SRCSD may coordinate with EMD and other regulatory agencies such as the Department of Health Services to determine the need for sign posting. If sign posting is required, the Sanitation District Interceptor Superintendent and/or Regulatory Compliance Supervisor will notify the PAO.

Contamination warning signs will be posted at sewer overflow sites when the overflow is in a public area and/or enters a waterway until the site is determined to be cleaned. The Sanitation District Interceptor Superintendent and/or Regulatory Compliance Supervisor will be responsible for posting. An example contamination warning sign is available in Appendix M.

5.2 Media Notification11

When an SSO to surface waters or public areas has been confirmed, SRCSD will take the following actions if it is determined necessary to notify the media:

1. Mechanical Maintenance Supervisor and response crew verifies SSO

2. Mechanical Maintenance Supervisor informs Sanitation District Interceptor Superintendent and Regulatory Compliance Supervisor

3. Sanitation District Interceptor Superintendent and/or Regulatory Compliance Supervisor informs the Director of SRCSD Operations and/or the District Engineer

4. Sanitation District Interceptor Superintendent and/or Regulatory Compliance Supervisor inform the PAO and will work together to identify who will serve as the point of contact for the media.

Following consultation with the local health department, the Director of SRCSD Operations and/or District Engineer, Sanitation District Agencies may coordinate with the PAO to issue a press release. The press release will identify the issue, the causes, and actions being taken to resolve the issue.

5.2.1 Media Evaluation

Certain situations have been determined to attract media attention when responding, mitigating and completing SSO response. Some of the situations that have attracted media attention are when SSOs effect or are located close to:

Multiple unit/large facilities (i.e. hospitals, schools, large apartment units)

11 The Director of SRCSD Operations will notify the Board of Directors prior (if possible) to all media press releases, if the media is present at a spill, or if the spill is likely to attract the media. See Figures 2-1 and 2-2 for the chain of command for notifying the SRCSD Board of Directors.

SECTION 5.0: PUBLIC ADVISORY PROCEDURE


Group homes or care facilities (i.e. residents with special medical needs or disabilities)

Major roadways, either along the roadway or visible from the roadway (i.e. traffic control measures in place that require road/lane closures, numerous responders and equipment)

Major business closure (i.e. restaurant with numerous patrons)

Parks and recreation areas including bike paths and river trails (i.e. American River Trail, Discovery Park Area)

Near schools and college campuses

Media on-site upon arrival and during the SSO Response Investigation

When these situations are present, PAO should be notified to provide media interaction.

5.2.2 Key Points When Speaking With the Media

In the event that response staff must interact with the media, refer to SRCSD’s laminated News Media Policy card for guidance. Explain that all news media inquiries must be coordinated through the SRCSD PAO. Refer the reporter to a media contact person or call a media contact person directly and ask him/her to contact the reporter directly. If you are unsure who to call, dial (916) 785-4266 with the password 266# and press your number for PAO call back. If response staff must respond to the media directly, it is suggested that the following response is used:

Message for Media: All news media inquiries must be coordinated through the Sacramento Regional County Sanitation District’s Public Affairs Office. I’m happy to provide you their contact information and/or they have been notified of this event and will be on site and/or available for questions shortly.

In addition, the following are key steps keep in mind when responding to inquiries from the media or public (from McELROY COMMUNICATIONS, Ten Brief Keys to Surviving Media Interviews).

A. FOCUS—Have in mind a short, clear central message which takes no more than 10-15 seconds to state. Be able to say it in six different ways, if necessary.

B. BE DECISIVE/KNOWLEDGEABLE/PROFESSIONAL — In manner and appearance, you must create audience confidence in you.

C. BE PLEASANT/FRIENDLY/NON-THREATENING — If they don’t like you, they won’t believe your message. Otherwise, just restate the central theme.

D. NEVER ANSWER HYPOTHETICALS — Restate the facts and emphasize the central theme.

E. NEVER SAY “NO COMMENT” — Make a positive response, even if it’s just to restate the central message. If you don’t know the answer, say so, and promise to find the answer and get back to the reporter with it if possible.

F. BE BRIEF — Don’t give the editors the chance to decide which 10 seconds of your answer they will use. Give them a 10-second answer and leave them no choice,

SECTION 5.0: PUBLIC ADVISORY PROCEDURE


G. BE WARY — Never assume that you can let your guard down because the reporter is “friendly” or has done “friendly” stories in the past.

H. NOTHING IS “OFF THE RECORD” — Don’t use this statement.

I. AVOID JARGON, ACRONYMS, AND TECHNICAL TERMS — Having to explain can sound condescending. Having to explain and not explaining can cost you the audience’s attention and trust.

J. GET A PAO BRIEFING — Get a briefing from the PAO before the briefing and report back afterward on how it went.

5.3 Public Interaction

The public is often interested in overflows and may come to the site to watch cleanup operations or drive through the spill. Every effort should be made to inform and warn the public of the dangers of coming into contact with raw sewage. Access to the affected area should be restricted to authorized personnel only. SRCSD has developed a Sewer Fact Sheet that can be distributed to those members of the public that would like the information. Sacramento County EMD has additional information on flooding and sewage cleanup. SRCSD Sewer Fact Sheet and County of Sacramento Environmental Management Department Flooding and Sewage Personal Protection and Cleanup are available in Appendix M.

In the event that response staff will need to respond to the general public the following message has been suggested:

Message for General Public: All inquiries regarding this event must be coordinated through the Sacramento Regional County Sanitation District’s Public Affairs Office. I’m happy to provide you their contact information and/or they have been notified of this event and will be on site and/or available for questions shortly.

Use the contacts listed on the laminated SRCSD Media Contacts list.


SECTION 6.0

Post-Response Activities

6.1 Corrective and Preventative Measures

SRCSD will conduct a SSO post-incident investigation to identify the necessary corrective actions. This may include hydraulic modeling of the conveyance system to evaluate any capacity or operational issues. Other possible follow-up actions include:

Securing manhole lids CCTV evaluation if other defects are likely Recommending sewer rehabilitation if needed Modifying scheduling of affected sewer for higher frequency maintenance Accelerating planned or ongoing capital improvement projects

6.2 Homeowner’s Follow-up and Insurance Settlement

SRCSD’s insurance carrier will be the lead on any insurance claims on private property. They will conduct follow-up visits to affected homeowners, and will work with the residents on settling insurance claims if the SSO resulted in a flooded home or private property.

6.3 Record Keeping Requirements

Individual SSO records will be maintained by SRCSD for a minimum of five years from the date of the SSO. All records will be made available for review upon State or Regional Water Board staff’s request. All monitoring instruments and devices that are used to fulfill the monitoring and reporting program are maintained and calibrated as necessary to ensure continued accuracy.

As applicable, records that are retained for SSOs can include:

Record of certified report, as submitted to the online SSO database

SSO notification records

Steps taken to prevent the SSO from recurring and an implementation schedule

Work orders, work completed, and any other maintenance records associated with responses and investigations of system problems related to SSOs

Water quality sample records, including the following information:

Date, place, and time of sampling and measurements

The name of the individual(s) who collected the sampling or measurements

Dates the analyses were performed

The individuals who performed the analyses

The analytical method or technique used

The results of such method or technique

SRCSD Historical SSO Map (5 years from present date)

APPENDIX A

REGIONAL SAN PAGE A-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JUNE 2012)

APPENDIX A

SSO RESOURCE AND REPORTING GUIDE

APPENDIX A


SSO Resource and Reporting Guide

If SSO requires. . THEN contact. . AT. .

Safety and rescue Fire Department

(County & City)

County Central (875-5000) Or (875-6900)

Public Health and safety assistance related to:

Traffic or crowd control Evacuations Crime investigation & arrests

Law Enforcement

(Police or Sheriff)

County Central (875-5000) or County Emergency Services (875-6900)

Media notification response for emergencies: - Road closures - Detours - Ensuring posting Notification is initiated For environmental Hazards - Other impacted

Agencies – Public Information Officer (PIO)

* note – contact SDA’s PAO for all Category 1 SSO events

Sanitation District Agency (SDA)

Public Affairs Office

(PAO)

After Hours:

NOTE: Public Affairs Office shall be contacted for all Category 1 SSO events where sign posting and public or media is involved. If no public or media involvement, give courtesy notification during normal business hours.

• Sharon Nichols-Sargeant (SRCSD ) Office: 876-6016 Cell: 202-4512 • Claudia Goss (SRCSD) Office: 876-6058 Cell: 599-2417

Call 875-4266,

Password is 266#, and then enter the number you wish to be called back at.

SSO response support and/or additional resources from SASD

During regular work hours: Control 6 Dispatch (Sewer Maintenance)

And / or

Control 5 Dispatch: (SCADA/Mechanical)

Control 4 Dispatch: (Water Only)

Control 7 Dispatch (Storm Drain Maintenance, Creeks/Channels)

875-6730 (Sewer; SASD)

And / or

875-6914 (Mech) 875-7246 (Water Maintenance)

875-7246 (C&C)

Coordination and monitoring of telemetry alarms in SCADA

Dispatching of mechanical maintenance standby crews

After-hours, weekends & holidays:

Control 30 SRWTP Plant Control Center (PCC)

875-9400 or

875-9406 (PCC)

APPENDIX A


If SSO requires. . THEN contact. . AT. .

Hazmat identification and

Public health issues

Environmental Mgmt. Department - Incident Response Officer Health Department

County Operator 875-6900

Investigation of authority; public or private properties and connections

Evaluation of industrial discharges

Waste Source Control Section (WSCS)

875-6470

Coordination of response resources for a significant overflow (Category 1)

Cal OES (EMA) Incident Number

California Office of Emergency Services (OES) formerly Emergency Management Agency (Cal EMA) (Tabs 8, 9 & 10)

1-800-852-7550 or (916) 845-8911

Containment of SSO on drainage structure Drainage 875-7426 or County Central 875-5000 or County Emergency Services (875-6900)

Containment of SSO on private property Fire Department (County/City)

County Central 875-5000 or County Emergency Services (875-6900)

Oversight of clean-up / or obtain recommended clean-up procedures

Environmental Mgmt. Department - Incident Response Officer

County Emergency Services 875-6900

Coordination with County resources for: - Investigation and/or prosecution activities

when spill results in private or public property damage.

- Clean-up of a flooded structure

George Hill Company (Insurance Claims) Claims Manager: Randy Rendig Consolidated Facility Services

(916) 859-4800 or

(916) 859-4811 (916) 454-4419

APPENDIX A


Additional Emergency Response Contractors Blue text = Currently under contract with SRCSD

IF SSO

Involves. . If SSO requires. . THEN contact. . AT. .

Flooding

Bypass Pumping due to flooding

Express Sewer & Drain , Rancho Cordova, CA

(916) 410-2779

Rain For Rent, Stockton, CA (530) 662-1024

Fox Loomis Inc., Sacramento, CA (916) 383-2140

Blueline Rental, Sacramento, CA (916) 922-1300

Impacts to roadways

Traffic Control Farwest Safety Inc., Lodi, CA (209) 339-8085

National Trench Services (916) 387-6300

Flooded Structures or temporary containment

Cleaning Services

Consolidated Facility Services, Sacramento, CA

(916) 454-4419

George Hill Company (Insurance Claims) (916) 859-4800

Flooding

Sand Bagging after SRCSD and satellite resources have been

used.

Reed & Graham Inc. Sacramento, CA (916) 381-9900

Hasties Sand & Gravel, Sacramento, CA (916) 361-2760

McMaster-Carr (bags only) Santa Fe Springs, CA

(562) 692-5911

Damages to pipe, pipe blockage, etc.

CCTV/cleanup services

Nor Cal Pipeline (916) 442-5400

National Plant Services (925) 262-7366

Advanced Pipeline Inspection Technology

(916) 381-7272

Reaches surface water

Lab testing and lab sampling of

industrial/commercial waste

WSCS (Private Connections) - Sacramento County

(916) 875-5000

Lab testing of domestic sewage

SRCSD Laboratory (916) 622-1231

Immediate repair to sewer

infrastructure

Mechanical Equipment Rental

NEFF Rental, Sacramento, CA (916) 381-2500

Blueline Rental LLC, Sacramento, CA (916) 922-1300

SRCSD B-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX B

SSO FIELD CREW DATA COLLECTION FORM

AND

SSO INCIDENT REPORT FORM

APPENDIX B: SSO FIELD CREW DATA COLLECTION FORM AND SSO INCIDENT REPORT FORM

B-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

SSO FIELD CREW

DATA COLLECTION FORM

SRWTP [MC 99-003]



Phone: (916) 875-9000

FAX: (916) 875-9068

This Field Crew Data Collection Form is to be complete as soon as possible upon arrival on site by the Field Crew staff and

Supervisors. This form should be completed for all SSOs that occur throughout the Interceptor system.

Who contacted the crew:

Time crew was contacted:

Names of Field Crew Responders:

Date / Time of arrival to spill location:

Spill Location / Address:

What type of Facility did the overflow occur at?

□ Interceptor Structure □ Construction Site □ Private Development or Business

□ Pump station □ Gravity Sewer Interceptor □ Street/Curb and Gutter

□ Paved Surface □ Force main □ Unpaved Surface

□ Manhole □ Other

Brief description of location:

Spill Discharge Information:

Has the spill discharged into any drainage channels?

□ Yes □ No

Has the spill discharged into any surface waters?

□ Yes □ No

Has the spill discharged into a storm drainpipe?

□ Yes □ No

If the spill was discharged into a storm drain pipe, was it fully captured and returned to a Sanitary Sewer System?

□ Yes □ No □ N/A

Please explain discharge location:



What is the probable cause of the overflow?

□ Air relief valve/Blow off valve failure □ Siphon Problem/Failure □ Flow in excess of interceptor capacity

□ Root Intrusion □ Rainfall exceeded Design □ Debris (Add type in notes)

□ Pipe Structural Problem/Failure □ Operational Error □ Vandalism

□ Construction Diversion

Problem/Failure □ Damage by others (add

details in notes) □ Pump Station Problem/Failure

□ Other:

Additional Notes:

Immediate Spill Response Actions Taken:

Were Clean up Measures Taken? □ Yes □ No

If Yes, select from the following:

□ Disinfected area □ Flushed area □ Hydro/Vac (pit , lift station, culvert,

or flood clean up)

□Other (info in additional comments) Were Interceptor Facilities Inspected

to Determine Possible Cause? □ Yes □ No

Was Traffic Control Implemented? □ Yes □ No

Was Flow Restored? □ Yes □ No

Were Signs Posted to Warn of Any Contamination? □ Yes □ No

If posted, list the location(s) of posting:

Additional Comments:

What Corrective Measures were taken?

□ Repair Pump Station □ Removed Blockage □ Repaired or Replaced Pipe

□ Maintenance Schedule Adjusted □ Added to Preventative Maintenance Schedule

Other:



What is the estimated total spill volume?

What is the overflow rate (gpm)?

Was any of the spill recovered and returned to the system?

□ Yes □ No

Was the spill likely over 1,000 gallons? □ Yes □ No

Was the spill likely over 50,000 gallons? □ Yes □ No

Were there any witnesses who wanted to give helpful information?

□ Yes □ No

If yes please list name (s) and contact information:

Any other important information?



SSO INCIDENT REPORT FORM

SRWTP [MC 99-003]



Phone: (916) 875-9000

FAX: (916) 875-9068

This Sanitary Sewer Overflow Incident Report Form is to be complete by the O&M Supervisors,

Regulatory Compliance Sr. Engineer or On-Duty Staff. This form should be completed for all SSOs that occur throughout the Interceptor system.

Contact Information is available in Appendix L

Fields with * after them are required for online reporting to "save work in progress" or "submit draft"

Fields with ** after them are required for online reporting to submit "ready to certify" report

1. General Information

Representative filling out this form

Name:

Title:

Phone:

Date filing report:

Pictures taken? □ Yes □ No

If Yes, include time and location of pictures taken as an attachment

2. Overflow Physical Location Details

*Interceptor Location Name:

Address (if available)

Street Number / Name:

City / Zip:

Cross Street:

*GPS Coordinates1: Latitude: Longitude:

3. Overflow Type Determination

*Overflow Starting Location Type

□ Gravity Sewer Interceptor □ Construction Site □ Street/Curb and Gutter

□ Interceptor Structure/Manhole □ Forcemain □ Unpaved Surface

□ Private Development or Business □ Paved Surface □ Pump Station

□ Other

*Include detailed description of starting location:



Spill Details

*Number of Spill Appearance Points:

*If multiple spill appearance points, list spill appearance point closest to the

anticipated failure point:

List interceptor location name and location description of additional

appearance points:

**Overflow Final Discharge Location Type

□ Drainage Channel □ Private Property □ Storm Drainpipe

□ Other Temporary Containment

System □ Surface Water □ Curb & Gutter/Pavement

If Storm drainpipe, was the spill fully captured and returned to the sewer system?

□ Yes □ No

Include detailed description of ending locations:

4. Estimated Overflow Volume

Use Appendix F – Flow Estimation Methods, Charts and Pictures to assist in determining SSO volume

Method of Estimating Volume:

Provide diagrams and/or photographs of spill incident. Include details that will help explain how overflow volume was determined and give details where additional spill appearance points were located:



*Estimated Volume of Overflow Released at Time of Report: (gallons)

If spill has the potential of reaching a waterway, follow typical spill notifications for Category 1 SSO.

**Estimated Volume of Overflow Released at End of Incident: (gallons)

Date:

Time: (24- Hour Format)

*Estimated Volume of Overflow Discharged to Specific Locations (gallons)

Drainage Channel:

Surface Water:

Storm Drainage Pipe:

Other Temporary Containment System:

Private Connection:

Discharge to Land:

**Estimated Volume of Sewer Overflow Recovered and Returned to System From Specific Locations: (gallons)

Drainage Channel:

Surface Water:

Storm Drainage Pipe:

Other Temporary Containment System:

Private Connection:

Discharge to Land:

5. Time of Overflow Incident

*Estimated Date and Time When SRCSD Was Notified of The Overflow (From PCCS Notification Form)

Date:


*Estimated Overflow Event Starting Date and Time

Date:


*Estimated Operator Arrival Date and Time

Date:




**Was the Overflow Event Ongoing at Time of Report?

□ Yes □ No

If yes, how long is the incident expected to continue?

**Estimated Overflow Event Ending Time

Date:


Estimated Flow Rate of Overflow: (gallons per minute)

6. Typical Spill Discharge Immediate Notifications:

Expected Category 1 SSO - Entered Waterway or Drainage Channel

Complete Appendix D – Notification Log for Category 1 SSO Events (Within 2 Hours)

□ Yes □ No

Contacted:

Office of Emergency Services:

□ Yes □ No (if greater than or equal to 1,000 gallons)

Regional Board: □ Yes □ No

EMD: □ Yes □ No

PAO: □ Yes □ No

Sent Notification to Regional Board (Within 24 Hours)

□ Yes □ No

Expected Category 2 SSO - Over 1000 gallons and No Waterway Entry

Complete Appendix D – Notification Log for Category 2 SSO Events (Within 24 Hours)

□ Yes □ No

Contacted:

Office of Emergency Services: □ Yes □ No

Regional Board: □ Yes □ No

EMD: □ Yes □ No

PAO: □ Yes □ No



7. Special Case Spill Discharge Immediate Notifications:

*note all contacts listed in Appendix L

Storm Drain Channel or Temporary Drainpipe

Operations Support, Regulatory Compliance notified Sacramento County Department of Water Resources □ Yes □ No

**Directly to Surface Water

Operations Support, Regulatory Compliance notified State Department of Fish and Game □ Yes □ No

Date:


Person Contacted:

**Name or description of initial receiving water

Name or description of secondary receiving water

If SSO Entered a Structure Located Within City of Sacramento

Courtesy notification to the City of Sacramento Sewer Maintenance Dispatch □ Yes □ No

Fairbairn Water Treatment Plant Control Room or Sacramento River Water Treatment Plant or City Operator Notified □ Yes □ No

Carmichael Water Dispatch Notified □ Yes □ No

Regional Water Quality Control Board Notified □ Yes □ No

If SSO Occurs in The Folsom Outfall and has the potential to reach Folsom South Canal

City of Folsom Notified □ Yes □ No

Arden Cordova Water District Notified □ Yes □ No

Bureau of Reclamation Notified □ Yes □ No

SSO Occurs at a Private Connection

WSCS Notified of spill □ Yes □ No

WSCS, Regulatory Compliance notified Owners and City Officials □ Yes □ No

Date:


Name or description of building

SSO Impacts Contributing Agencies

Contributing agencies notified of SSO □ Yes □ No

Other:



8. **Overflow Cause

□ Rainfall Exceeded Design Criteria □ Vandalism □ Pump Station Problem/Failure

□ Pipe Structural Problem/Failure □ Siphon □ Root Intrusion

□ Air Relief Valve (ARV)/Blow-off

Problem/Failure

□ Flow in Excess of

Interceptor Capacity

□ Debris (Construction, Rags,

etc.)

□ Construction Diversion □ Operational Error □ Other

Additional Notes:

Where Did The Problem Occur:

□ Air Relief Valve (ARV)/Blow-off □ Force Main □ Gravity Mainline

□ Manhole □ Pump Station □ Siphon

Additional Notes:

**Was there measurable precipitation during the 72-hour period prior to the overflow?

□ Yes □ No

If Measurable Precipitation Occurred Prior to the Overflow, Provide Estimated Storm Size:

□ 1, or 5 years, specify: _______ □ 50 years □ >100 years or unknown

□ 10 years □ 100 years □ Not Applicable

If Overflow Was Due to a Pipe Structural Problem/Failure Provide Pipe Details

Pipe Diameter: (inches)

Pipe Material:

Estimated age of pipe: (years)



9. ** Overflow Response Activities

**Were Clean Up Measures Taken? □ Yes □ No

□ Flushed area □ Disinfected area □Hydro/Vac (pit clean up, lift

station clean up, culvert clean up, flood clean up)

Were Interceptor Facilities Inspected to Determine Possible Cause? □ Yes □ No

Was Flow Restored? □ Yes □ No

**Were Signs Posted to Warn of Receiving Water Contamination? □ Yes □ No

If posted, list the location (s) of posting:

Was Public Affairs Office (PAO) Notified? □ Yes □ No

Was the Environmental Management Dept. (EMD) Notified?

□ Yes □ No

**When Was the Spill Response Completed?

Date:

Time (24 Hours Format):

10. ** Corrective Measures Taken:

□ Removed Blockage □ Repair Pipe □ Repair Pump Station

□ Facility/Structure Added to

Rehabilitations or Replacement Plan

□ Maintenance Schedule

Adjusted

□ Facility/Structure Added to

Preventive Maintenance Program

□ Other:



11. Water Quality Analysis

** Were Samples of The Contaminated Receiving Water Obtained?

□ Yes □ No

If samples were obtained list the location(s) in relation to point of entry.

If Samples Were Obtained Using Handheld Meter, Was The Meter Calibrated in The Field?

□ Yes □ No

If samples were obtained who obtained the samples?

□ Regulatory Compliance Staff □ WSCS □ O&M Staff/Crew

**What Parameters Were Water Quality Samples Analyzed for:

□ Coliform □ Ammonia □ BOD5

□ pH □ Other

** What are the Field Testing Water Quality Results:

Coliform: Ammonia: BOD5:

pH: Other:

** Water Quality Testing Results Were Reported to:

□ Regional Water Quality Control

Board

□ No Water Quality

Samples Taken

□ Not Applicable to this

Overflow

□ County Environmental

Management Department □ None Were Reported

*Contact person who can answer specific questions about this SSO:

Contact Person Phone Number:

12. Additional Remarks:

SRCSD C-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX C

SRWTP PCC NOTIFICATION LOG FOR SSO EVENT

SRWTP PCC IMMEDIATE

NOTIFICATION LOG

SRWTP [MC 99‐003]


Elk Grove, CA 95758‐9550

Phone: (916) 875‐9000

FAX: (916) 875‐9068

This PCC Immediate Notification Log is to be completed by the SRWTP PCC staff on‐duty during an SSO event. This form should be completed for all SSOs that occur throughout the Interceptor system.

Today’s Date:

Your Name:

Date / Time of Event:

Location of Event:

Did initial notification indicate that spill May have reached

waterway? □ Yes □ No

Duration of Event:

Estimated Quantity of Event:

Description of Event:

Person who made the notification:

Date / Time the PCC was notified:

Internal SRWTP contact name:

Date / Time this individual was reached:

O&M Sanitation District Interceptor Superintendent

Gary Bailey

Work Day 875‐9238 Or On‐Call Staff

Cell 215‐2628

Date and Time of Call:

Contact Name:

Comments:

O&M Support, Regulatory Compliance

Senior Engineer – Anna Johnson

Work Day 875‐9198 Or On‐Call Staff

Cell 539‐0540


Contact Name:

Comments:

O&M Managers

Glenn Bielefelt

Work Day 875‐9089

Cell 591‐0909

Michael Melady

Work Day 875‐9444

Cell 204‐6171


Comments:

O&M Support

Principal Engineer – Mitch Maidrand

Work Day 875‐9083

Cell 698‐0293


Comments:

cc: G. Bailey, M. Melady, G. Bielefelt, A. Johnson, M. Maidrand

SRCSD D-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX D

SRWTP OPERATIONS SUPPORT

REGULATORY COMPLIANCE

NOTIFICATION LOG FOR CATEGORY 1 SSO EVENTS

NOTIFICATION LOG FOR CATEGORY 2 SSO EVENTS

Appendix D

Regional San Page D-2 SSO Response Plan for the Interceptor System

EXTERNAL VERBAL NOTIFICATION LOG for

CATEGORY 1 SSO

SRWTP [MC 99-003]



Phone: (916) 875-9000 FAX: (916) 875-9068

This Verbal Notification Log is normally completed within 24 hours by the O&M Support - Regulatory Compliance staff on-duty for all Category 1 SSOs (i.e. an SSO of any volume that enters a waterway, drainage canal, or storm drain that was not fully recovered) after Regional San’s Public Affairs Office has been contacted. Unless otherwise noted, the area code for all phone numbers listed is 916.

If an SSO entered a waterway (i.e. drainage channel and/or surface water), and is greater than or equal to 1,000 gallons, after Regional San became aware of entry:

Within 2 hrs Notify Cal OES (formerly Cal EMA) For any SSO that enters a waterwat of any volume:

Within 24 hrs verbally notify Ayda Soltani at 464-4634

Location of SSO

Date, Time, and How SRCSD Became Aware of SSO

Date, Time, and Duration of SSO

Person Making Notification

SSO Entered a Waterway ≥ 1,000 gallons?

Yes No If Yes, notify A, B, C, and D

SSO Entered a Waterway ˂ 1,000 gallons?

Yes No If Yes, notify B, C, and D

A. California Office of Emergency Services (Cal OES), formerly California Emergency Management Agency (CalEMA) (Must be Notified Within 2 Hours) (Submit follow-up Section 304 Report within 30-days)

1-800-852-7550 or 845-8911 (Cal OES will notify EMD and RWQCB)

Date & Time of Call

Name of Cal OES Contact

Cal OES Control No./Comments

B. Sacramento County Environmental Management Department (EMD) (Must be notified as soon as practical, but no later than 24 hours after becoming aware of the spill) Call County Central to page EMD on-call staff (875-6900)

Date & Time of Call

Name of Contact (or Voice-mail)

Comments

C. Central Valley Regional Water Quality Control Board (RWQCB) (Must be notified as soon as practical, but no later than 24 hours after becoming aware of the spill) Ayda Soltani (464-4634)

Date & Time of Call


Comments

Appendix D


D. Other Possible Notifications

If SSO Entered Surface Water - Contact both 1 & 2

1. California Department of Fish and Game Carol Oz: (work day: 358-2918, cell: 747-5226) 2. Voluntary Spill Notification Program Fairbairn WTP (808-3120) or Sacramento River WTP

(808-4961) or Sacramento City 311 (264-5011)

Date & Time of Call

Name of Contact (or Voice-mail) Carol Oz – Environmental Scientist

Comments

Date & Time of Call


Comments

If SSO Entered Storm Drain Sacto. County Dept. of Water Resources Ken Ballard (work day: 874-7173) or

Sean Daneluk: (work day: 874-8326, cell: 203-5421)

Date & Time of Call


Comments

If SSO Entered Folsom South Canal - Contact all 3

1. City of Folsom Todd Eising (351-3502, cell: 337-3439) or Vaughn Fleischbein (351-3415) 2. Arden Cordova Water District Paul Schubert (cell: 801-3658, home: 361-7657) or if no voice contact

within 5 minutes (1-800-999-4033) 3. Bureau of Reclamation Michael Biever (work day) 989-7170 or (after-hour) 402-4678

Date & Time of Call


Agency/Comments

Date & Time of Call


Agency/Comments

Date & Time of Call


Agency/Comments

Additional Notes:

Appendix D


Other Applicable Scenarios (see Appendix L)

City of Folsom Todd Eising (351-3502, cell: 337-3439) or Vaughn Fleischbein (351-3415) or Greg Buletti (496-0429) City of Sacramento 24-hour 311 Operator 808-5011 City of West Sacramento Dan Mount (work day: 617-4862, cell: 825-5986) or Operation Desk (617-

4868) or after hours Dispatch Center (372-3375) SASD 24-hour Sewer Dispatch (875-6730) City of Citrus Heights Chris Fallbeck (work day: 727-4904) or Armando Velasquez (work day: 727-

4725) or 24-hour Operator (727-5500) City of Elk Grove Sean Gallagher (work day: 687-3041, cell: 209-608-3114) City of Rancho Cordova Cyrus Abhar (work day: 851-8801, cell: 496-6657)

Date & Time of Call


Agency/Scenario/Comments

Date & Time of Call



Date & Time of Call



Date & Time of Call



Date & Time of Call



Date & Time of Call



Additional Notes:

Appendix D

Regional San Page D-5SSO Response Plan for the Interceptor System

EXTERNAL VERBAL NOTIFICATION LOG for

CATEGORY 2 SSO

SRWTP [MC 99-003]



Phone: (916) 875-9000 FAX: (916) 875-9068

This Verbal Notification Log is normally completed within 24 hours by the O&M Support - Regulatory Compliance staff on-duty for all Category 2 SSOs (i.e. an SSO that is greater than or equal to 1,000 gallons that does not enter a waterway) after Regional San’s Public Affairs Office has been contacted. Unless otherwise noted, the area code for all phone numbers listed is 916.

If an SSO is greater than or equal to 1,000 gallons and does not reach a waterway, drainage canal, or storm drain, after Regional San became aware of entry:

Within 24 hrs verbally notify Ayda Soltani at 464-4634

Location of SSO

Date, Time, and How SRCSD Became Aware of SSO

Date, Time, and Duration of SSO

Person Making Notification

SSO Entered a Waterway? Yes No If yes, do not fill out this form, refer to External Verbal Notification Log for Category 1 SSO

SSO Entered a Storm Drain Pipe? Yes No

If SSO Entered a Storm Drain Pipe, was it Fully Recovered?

Yes No If no, do not fill out this form, refer to External Verbal Notification Log for Category 1 SSO

Central Valley Regional Water Quality Control Board (RWQCB) (Must be notified as soon as practical, but no later than 24 hours after becoming aware of the spill) Ayda Soltani (464-4634)

Date & Time of Call


Comments

Sacramento County Environmental Management Department (EMD) (Must be notified as soon as practical, but no later than 24 hours after becoming aware of the spill) Call County Central to page EMD on-call staff (875-6900)

Date & Time of Call


Comments

If SSO Entered Storm Drain Sacto. County Dept. of Water Resources Ken Ballard (work day: 874-7173) or

Sean Daneluk (work day: 874-8326, cell: 203-5421)

Date & Time of Call


Comments

Appendix D


Other Applicable Scenarios (see Appendix L)

City of Folsom Todd Eising (351-3502, cell: 337-3439) or Vaughn Fleischbein (351-3415) or Greg Buletti (496-0429) City of Sacramento 24-hour 311 Operator 808-5011 City of West Sacramento Dan Mount (work day: 617-4862, cell: 825-5986) or Operation Desk (617-

4868) or after hours Dispatch Center (372-3375) SASD 24-hour Sewer Dispatch (875-6730) City of Citrus Heights Chris Fallbeck (work day: 727-4904) or Roger Underwood (work day: 727-

4815) or 24-hour Operator (727-4770)

City of Elk Grove Sean Gallagher (work day: 687-3041, cell: 209-608-3114)

City of Rancho Cordova Cyrus Abhar (work day: 851-8801, cell: 496-6657)

Date & Time of Call



Date & Time of Call



Date & Time of Call



Date & Time of Call



Date & Time of Call



Date & Time of Call



Additional Notes:

SRCSD E-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX E

EMERGENCY RELEASE FOLLOW-UP NOTICE REPORTING FORM

(SECTION 304 REPORT)

APPENDIX E: EMERGENCY RELEASE FOLLOW-UP NOTICE RESPONSE FORM (SECTION 304 REPORT)

E-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

EMERGENCY RELEASE FOLLOW-UP NOTICE REPORTING FORM (19 CCR 2705)

A

BUSINESS NAME:

County of Sacramento

Sanitation Districts Agency - SRCSD

FACILITY EMERGENCY CONTACT/PHONE NUMBER

SRWTP Plant Control Center / (916) 875-9400

B

INCIDENT DATE:

TIME CAL OES WAS NOTIFIED

(24 HOUR TIME)

CAL OES

CONTROL NUMBER

C

INCIDENT ADDRESS LOCATION:

CITY/COMMUNITY

COUNTY ZIP

D

CHEMICAL OR TRADE NAME:

CAS NUMBER:

CHECK IF CHEMICAL IS LISTED IN 40

CFR 355, APPENDIX A

CHECK IF RELEASE REQUIRES NOTIFICATION UNDER

42 U.S.C 9603 (a)

PHYSICAL STATE CONTAINED:

SOLID LIQUID GAS

PHYSICAL STATE RELEASED:

SOLID LIQUID GAS

QUANTITY RELEASED:

ENVIRONMENTAL CONTAMINATION:

AIR WATER GROUND

OTHER DRAINAGE INLET

TIME OF RELEASE:

DURATION OF RELEASE:

E

ACTIONS TAKEN:

F

POSSIBLE HEALTH EFFECTS (Explain Your Response. Also Complete Section H, COMMENTS)

ACUTE OR IMMEDIATE:

CHRONIC OR DELAYED:

UNKNOWN:

G

ADVICE REGARDING MEDICAL ATTENTION FOR EXPOSED INDIVIDUALS:

H COMMENTS (Indicate Section A Through G and Item)

I

CERTIFICATION: I certify under penalty of the law that I have personally examined and am familiar with the information submitted. I believe the submitted information is true, accurate, and complete. REPORTING FACILITY REPRESENTATIVE (NAME):

SIGNATURE: DATE:

DISTRIBUTION: COPY - Certified Mail to: Chemical Emergency Planning & Response Commission (CEPRC) 1 Copy – Ops Support Files Local Emergency Planning Committee (LEPC) 1 Copy – Ruben Robles ATTN: Section 304 Reports 1 Copy – Glenn Bielefelt

3650 Schriever Avenue 1 Copy – Gary Bailey Mather, CA 95655 1 Copy – Mitch Maidrand

1 Copy – Anna Johnson

APPENDIX E: EMERGENCY RELEASE FOLLOW-UP NOTICE RESPONSE FORM (SECTION 304 REPORT)

SRCSD E-3 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

CAL OES REPORTING FORM INSTRUCTION

GENERAL INFORMATION

Chapter 6.95 of Division 20 of the California Health and Safety Code requires that written emergency

release follow-up notices prepared pursuant to 42 U.S.C. 11004, be submitted using this reporting form. Non-permitted releases of reportable quantities of Extremely Hazardous Substances (listed in 40 CRF 355, Appendix A) or of chemicals that require release reporting under Section 103(s) of the Comprehensive

Environmental Response, Compensation, and Liability Act of 1980 (42 U.S.C. 9603(s)) must be reported on the form, as soon as practicable, but no later than 30 days, following a release. The written follow-up report is required in addition to the verbal notification.

Ensure that all information requested by the form is provided as completely as possible. Prepare one (1) report form for each reported chemical released. If the incident involves a series of separate releases of chemical(s) at different times, the

releases should be reported on separate forms.

INSTRUCTIONS – EMERGENCY RELEASE FOLLOW-UP FORM Block A – Fill in:

Name of the business Name and phone of contact person (who can provide detailed facility information)

Block B – Fill in:

Date of incident Time verbal notification was made to Cal OES Control number, provided by Cal OES, when notification was made Enter the control number in the space provided

Block C – Fill in:

Location release occurred Street address City or community County and zip code

Block D – Provide:

Name of specific chemical released. Include the chemical or trade name and the Chemical Abstract Service (CAS) number. Check all categories that apply.

Best available information on quantity, time and duration of the release.

Block E: Indicate all actions taken to respond to and contain the release as specified in 42 USC11004(c). Block F: Check the categories that apply to the health effects that occurred or could result from the

release. Provide an explanation or description of the effects in the space provided. Use Block H for additional comments/information if necessary to meet requirements specified in 42

USC11004(c). Block G – Include:

Type of medical attention required for exposure to chemical(s) released Indicate when and how this information was made available to individuals exposed and to

medical personnel, if appropriate, as specified in 42 USC11004(c). Block H: List any additional pertinent information Block I: Type name of the facility representative submitting the report, include the official signature, and

date that form was prepared

SRCSD F-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX F

SSO FLOW ESTIMATION METHODS,

CHARTS, AND PHOTOGRAPHS

APPENDIX F: SSO FLOW ESTIMATION METHODS, CHARTS AND PHOTOGRAPHS

F-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

SSO Flow Estimation Methods

A variety of approaches exist for the estimation of the volume of a sanitary sewer overflow. This appendix documents four methods that are most often employed. 'Other methods are also possible. The person preparing the estimate shall use the method most appropriate to the SSO in question using their judgment. In any event, every effort shall be made to make the best possible estimate of the volume. Method 1: Measured Volume

The volume of some small spills can be estimated using this method if it is not raining. In addition, the shape, dimensions, and depth of the spilled wastewater are needed. The shape and dimensions are used to calculate the area of the spills and the depth is used to calculate the volume. Step 1: Sketch the shape of the contained sewage

Step 2: Measure or pace off the dimensions.

Step 3: Measure the depth in several locations

Step 4: Calculate an average depth for the entire area by adding all measured depths together and dividing

by the number of measurements taken.

Step 5: Convert the dimensions, including depth to feet.

Step 6: Calculate the area using the following formulas:

Rectangle Area = length x width

Circle Area = diameter x diameter x 0.785

Triangle Area = base x height x 0.5 (for a gutter see figure below)



Step 7: Multiply the area times the depth

Step 8: Multiply the volume by 7.5 to convert it from cubic feet to gallons

For a stain on a hard paved surface, measure the surface area and use 0.0026 ft (1/32 in) as the depth. Method 2: Duration and Flow Rate Calculating the volume of spills where it is difficult or impossible to measure the area and depth requires a different approach. In this method separate estimates are made of the duration of the spill and the flow rate. The methods of estimating duration and flow rate are: Duration: The duration is the elapsed time from the start time to the time the spill stopped.

Start time is sometimes difficult to establish. Here are two approaches: For very large overflows, changes in flow on a downstream flow meter can be used to establish the start time. Typically the daily flow peaks are "cut off' or flattened by the loss of flow. This can be identified by comparing hourly flow data.

Conditions at the spill site change with time. Initially there will be limited deposits of grease and toilet paper. After a few days to a week, the grease forms a light colored residue. After a few weeks to a month the grease turns dark. In both cases the quantity of toilet paper and other materials of sewage origin increase in amount. These changes with time can be used to estimate the start time in the absence of other information. Sometimes it is simply not possible to estimate the start time.

End time is usually much easier to establish. Field crews on-site observe the "blow down" that occurs when the blockage has been removed. The "blow down" can also be observed in downstream flow meters.

Flow Rate: The flow rate is the average flow left in the sewer system during the time the spill stopped. There are three ways to estimate the flow rate:

Open Channel Flow: Often overflows run into nearby ditches, channels, gutters etc. Flow can be quantified by measuring the cross-sectional area and velocity of the flow. Measure the depth of water and dimensions the channel. Then measure the velocity by dropping a tennis ball or other floating object and measuring the time it takes to travel a set distance. The resulting velocity measurement will be in feet per second. Several measurements should be taken during the duration of the overflow as conditions are likely change. Calculate the formula using the following formula:

Flow (Q), ft3/sec = Velocity (V), ft/sec X Area (A), ft2



Pump Stations: Stormwater and sewer pump stations often have flow or pump run time data available through a SCADA system. Pump curves may need to be obtained to determine the flow rates. The flow rates can be used to determine flow volumes. SSO Flow Estimation Pictures: Pictures presented in this appendix show the sewage flowing from a manhole cover for a variety of flow rates. The observations of the field crew are used to select the approximate flow rate from the chart.

Flow meter: Changes in flows in the downstream flow meters can be used to estimate the flow rate during the spill (better for large SSOs), Estimate based on up-stream connections: Once the location of the spill is known, the number of upstream connections can be determined from the field books. Multiply the number of connection by 200 to 250 gallons per day per connection or 8-10 gallons per hour per connection, or other flow rates that are consistent with an agency's data for its connections. The volume of small spills can be estimated by visualizing the amount of water in a bucket or a barrel. A bucket contains 5 gallons and a barrel contains 50 gallons. Observe the spill area and then estimate the total volume. If the spill is larger than 50 gallons, try to break the standing water into barrels and then multiply by 50 gallons.

Once duration and flow rate have been estimated, the volume of the spill is the product of the duration in hours or days times the flow rate in gallons per hour or gallons per day.



Disclaimer: This sanitary sewer overflow table was developed by Ed Euyen, Civil Engineer, P.E. No. 33955, California, for County Sanitation District 1. This table is provided as an example. Other Agencies may want to develop their own estimating tables.

TABLE 1

ESTIMATED SSO FLOW OUT OF MH WITH COVER REMOVED

24" FRAME 36" FRAME

Water Min. Sewer Water Min. Sewer

Height above S S O FLOW size in which Height above S S O FLOW size in which

M/H frame Q these flows M/H frame Q these flows

H in inches in gpm in MGD are possible H in inches in gpm in MGD are possible

1/8 28 0.04 1/8 49 0.07

1/4 62 0.09 1/4 111 0.16

3/8 111 0.16 3/8 187 0.27 6"

1/2 160 0.23 1/2 271 0.39

5/8 215 0.31 6" 5/8 361 0.52 8"

3/4 354 0.51 8" 3/4 458 0.66

7/8 569 0.82 10" 7/8 556 0.8 10"

1 799 1.15 12" 1 660 0.95 12"

1 1/8 1,035 1.49 1 1/8 1,035 1.49

1 1/4 1,340 1.93 15" 1 1/4 1,486 2.14 15"

1 3/8 1,660 2.39 1 3/8 1,951 2.81

1 1/2 1,986 2.86 1 1/2 2,424 3.49 18"

1 5/8 2,396 3.45 18" 1 5/8 2,903 4.18

1 3/4 2,799 4.03 1 3/4 3,382 4.87

1 7/8 3,132 4.51 1 7/8 3,917 5.64 21"

2 3,444 4.96 21" 2 4,458 6.42

2 1/8 3,750 5.4 2 1/8 5,000 7.2 24"

2 1/4 3,986 5.74 2 1/4 5,556 8

2 3/8 4,215 6.07 2 3/8 6,118 8.81

2 1/2 4,437 6.39 2 1/2 6,764 9.74

2 5/8 4,569 6.58 24" 2 5/8 7,403 10.66

2 3/4 4,687 6.75 2 3/4 7,972 11.48 30"

2 7/8 4,799 6.91 2 7/8 8,521 12.27

3 4,910 7.07 3 9,062 13.05

3 1/8 9,604 13.83

3 1/4 10,139 14.6

3 3/8 10,625 15.3 36"

3 1/2 11,097 15.98

3 5/8 11,569 16.66

3 3/4 12,035 17.33

3 7/8 12,486 17.98

4 12,861 18.52

4 1/8 13,076 18.83

4 1/4 13,285 19.13

4 3/8 13,486 19.42



The formula used to develop Table 1 for estimating SSO’s out of maintenance holes without covers

is based on discharge over curved weir -- bell mouth spillways for 2” to 12” diameter pipes. The

formula was taken from hydraulics and its application by A.H. Gibson (Constable & Co. Limited).

Example Overflow Estimation: The maintenance hole cover is off and the flow coming out of a 36” frame maintenance hole at one-inch (1”) height will be approximately 660 gallons per minute.

FLOW OUT OF MH WITH COVER REMOVED (TABLE 1)

This sanitary sewer overflow drawing was developed by Debbie Myers, Principal Engineering Technician, for Ed Euyen, Civil Engineer, P.E. No. 33955, California, of County Sanitation District 1.

Height to be measured



Note: This chart is based on a 7/8-inch diameter pick hole Disclaimer: This sanitary sewer overflow table was developed by Ed Euyen, Civil Engineer, P.E. No. 33955, California, for County Sanitation District 1. This table is provided as an example. Other Agencies may want to develop their own estimating tables.

TABLE 2

ESTIMATED SSO FLOW OUT OF MH PICK HOLE

Height of SSO Height of SSO

spout above FLOW spout above FLOW

M/H cover Q M/H cover Q

H in inches in gpm H in inches in gpm

1/8 1.0 5 1/8 6.2

1/4 1.4 5 1/4 6.3

3/8 1.7 5 3/8 6.3

1/2 1.9 5 1/2 6.4

5/8 2.2 5 5/8 6.5

3/4 2.4 5 3/4 6.6

7/8 2.6 5 7/8 6.6

1 2.7 6 6.7

1 1/8 2.9 6 1/8 6.8

1 1/4 3.1 6 1/4 6.8

1 3/8 3.2 6 3/8 6.9 Unrestrained

1 1/2 3.4 6 1/2 7.0 M/H cover will

1 5/8 3.5 6 5/8 7.0 start to lift

1 3/4 3.6 6 3/4 7.1

1 7/8 3.7 6 7/8 7.2

2 3.9 7 7.2

2 1/8 4.0 7 1/8 7.3

2 1/4 4.1 7 1/4 7.4

2 3/8 4.2 7 3/8 7.4

2 1/2 4.3 7 1/2 7.5

2 5/8 4.4 7 5/8 7.6

2 3/4 4.5 7 3/4 7.6

2 7/8 4.6 7 7/8 7.7

3 4.7 8 7.7

3 1/8 4.8 8 1/8 7.8

3 1/4 4.9 8 1/4 7.9

3 3/8 5.0 8 3/8 7.9

3 1/2 5.1 8 1/2 8.0

3 5/8 5.2 8 5/8 8.0

3 3/4 5.3 8 3/4 8.1

3 7/8 5.4 8 7/8 8.1

4 5.5 9 8.2

4 1/8 5.6 9 1/8 8.3

4 1/4 5.6 9 1/4 8.3

4 3/8 5.7 9 3/8 8.4

4 1/2 5.8 9 1/2 8.4

4 5/8 5.9 9 5/8 8.5

4 3/4 6.0 9 3/4 8.5

4 7/8 6.0 9 7/8 8.6

5 6.1 10 8.7



The formula used to develop Table 2 is Q=CcVA, where Q is equal to the quantity of the flow in

gallons per minute, Cc is equal to the coefficient of contraction (.63), V is equal to the velocity of the

overflow, and A is equal to the area of the pick hole.13 If all units are in feet, the quantity will be

calculated in cubic feet per second, which when multiplied by 448.8 will give the answer in gallons

per minute. (One cubic foot per second is equal to 448.8 gallons per minute, hence this conversion

method).

Example Overflow Estimation: The maintenance hole cover is in place and the height of water coming out of the pick hole seven-eighths of an inch in diameter (7/8") is 3 inches (3”). This will produce an SSO flow of approximately 4.7 gallons per minute. FLOW OUT OF VENT OR PICK HOLE (TABLE 2)

This sanitary sewer overflow drawing was developed by Debbie Myers, Principal Engineering Technician, for Ed Euyen, Civil Engineer, P.E. No. 33955, California, of County Sanitation District 1.

13 Velocity for the purposes of this formula is calculated by using the formula h = v squared / 2G, where h is equal to the height of the overflow, v is equal to velocity, and G is equal to the acceleration of gravity.

Height to be measured



Reference Sheet for Estimating Sewer Spills From Overflowing Sewer Maintenance Holes All estimates are calculated in gallons per minute (gpm)

Disclaimer: This overflow simulation may appear differently from those in the other systems because of the manhole lid pick configuration. Manhole lids with single or multiple pick holes may appear differently during overflow conditions. However, the volume of exfiltration and the footprint of the wet area should appear relatively the same under similar slope conditions.14 Note: For a stain on hard, paved surface, use 0.0026’ (1/32”) as depth in volume calculation (per trial and error experimentation by SPMUD).

14 Overflow Simulation Courtesy of Eastern Municipal Water District.

SRCSD G-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX G

PROCEDURE AND REPORTING FORM

FOR FLOODED STRUCTURE

APPENDIX G: FLOODED STRUCTURE PROCEDURE AND FLOODED STRUCTURE REPORTING FORM

G-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

Flooded Structure Procedure

Overview Policy SRCSD will cover the expense incurred by residential and commercial customers for

clean-up and damage resulting from a sewer overflow when caused by:

a main line stoppage within SRCSD owned pipelines,

SRCSD maintenance activities, or

other SRCSD owned facility failure. Minor County Risk Management Office will work with the District’s Claims Administrator, Clean -Up George Hills Company, to authorize all expenses. & Damage Cost Example: Water and debris clean-up for one - two rooms Major Same as minor clean-up.* Clean-Up & Damage Example: Cost Carpet replacement, furniture and/or structural damage

*In certain instances District insurance adjustors may require approval from the Board In This Below is a list of topics contained in this document: Document

Topic See Page

Responsible Supervisor Responsibilities 3

Completing ―Flooded Home Report‖ Form 5

Concurrence 6

APPENDIX G: FLOODED STRUCTURE PROCEDURE AND FLOODED STRUCTURE FORM


Responsible Supervisor Responsibilities

Incident Only – No damages are evident or customer advises that they will handle any

minor clean-up. The SRCSD Responsible Supervisor will complete Section A of the Flooded Structure

Report Form to include details on the incident, including confirmation that the customer is not requesting assistance in the comments section. A copy of the incident report is to be sent to Risk Management for filing in a database as an ―incident only‖ entry. (Customers have 6 months to file a claim with the District after the date of the incident. By filing the incident in the Risk Management database, the date of the incident can be confirmed and this will set the 6-month time limit.)

Minor The SRCSD Responsible Supervisor will determine who is responsible for the overflow Damages clean-up and inform the customer that the District’s claims administrator has been

contacted for the handling of the claim. George Hills Company will contact the customer, assist the customer in completing the claim, and handle clean-up responsibilities. Follow the steps listed below:

Step Action

1 Contact George Hills Company to report incident.

2 Complete appropriate documentation to determine responsibility for overflow and clean-up. Share documentation with George Hills Company representative.



Major If the overflow has caused major damage, the Responsible Supervisor will Damage immediately call the SRCSD Public Affairs Office and contact George Hills Company

(see contact information below). Requires If the overflow requires restoration OR results in customer relocation, the Duty Restoration Supervisor will immediately call George Hills Company and the SRCSD Public Affairs or Customer Office. Contact information is below. Relocation

Contact Phone

SRCSD Public Affairs Office 1. Claudia Goss

Cell: (916) 599-2417

Office: (916) 876-6058

2. Nicole Coleman

Cell: (916) 704-5502

Office: (916) 876-6246

George Hills Company

(916 ) 859-4800

(If after hours, the after-hours call service will take the information and contact an on-call adjuster to respond.)

APPENDIX G: FLOODED STRUCTURE PROCEDURE AND FLOODED STRUCTURE FORM


Completing ―Flooded Structure Report‖ Form

Completing Follow the guidelines listed below: Report

Step Action

1 Responsible Supervisor will:

Complete ―Section A‖,

Give original copy to Administration to fax to Risk Management

2 Responsible Supervisor will:

Add comments in the ―Log‖ section of the SSO work order created in MAXIMO :

in ―field‖… enter…

―Comments‖ Date and Time George Hills Company was contacted

3 Risk Management will:

Work with George Hills Company to authorize payment to janitorial/restoration contractor and property owner.



Flooded Structure Form Call # _______________

Report # _____________

SECTION A Claim # ______________

RISK MANAGEMENT: 700 H STREET, SUITE 7650 SACRAMENTO, CA 95814-1280

FAX TO: RISK MANAGEMENT 876-5156

DISTRIBUTION: FAXED: DATA ENTRY:

COPY RISK MGMT. – MAIL CODE 09-5650 DATE: DATE:

COPY Special Projects Manager BY: BY:

COPY Records and Research Manager

COPY DIVISION FILE IU300.000 COPY SRCSD Regulatory Compliance

NOTE (1): COUNTY & CONTRACTOR TO MAKE NECESSARY COPIES FOR FILES

DATE: TIME: SRCSD REPRESENTATIVE:

PARCEL #: CREW:

RESIDENT: PROPERTY MANAGERS:

ADDRESS: __________________________________________

STREET CITY, STATE AND ZIP CODE

PHONE:

ADDRESS: __________________________________________

STREET CITY, STATE AND ZIP CODE

PHONE:

CLAIMS ADMINISTRATOR CALLED/TIME:

CAUSE OF FLOODING:

LOCATION / SEWER: [ ] STREET [ ] REAR EASEMENT [ ] MAIN LINE

[ ] SERVICE LINE [ ] DOUBLE-WYE [ ] MANHOLE # TO

DAMAGE: [ ] BLACK WATER [ ] GREY WATER [ ] FRESH WATER EST. OVERFLOW (gal)____________

COMMENTS:

BACKWATER VALVE: [ ] RECOMMENDED [ ] NOT RECOMMENDED [ ] REFUSED

[ ] FORM TO OWNER [ ] MAILED

CLEANING SERVICES: [ ] REQUIRED [ ] NOT REQUIRED [ ] MINOR INCIDENT DOCUMENTATION ONLY

[ ] CUSTOMER DECLINED PROFESSIONAL CLEANING

PREPARED BY SUPERVISOR: MANAGER APPROVED:

SRCSD H-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX H

SSO SAMPLING PROCEDURE

ESTIMATING RIVER FLOW RATE

SSO SAMPLING FLOW CHART

CHAIN-OF-CUSTODY RECORD

APPENDIX H: SSO SAMPLING PROCEDURE, ESTIMATING RIVER FLOW RATE, SSO SAMPLING FLOW CHART, AND CHAIN OF CUSTODY RECORD

H-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

SSO Sampling Procedure, Flow Chart, Estimating River Flow Rate and Chain of Custody Record

Sampling for Coliform (Total & Fecal), BOD and Ammonia

1. Put on all required personal protective equipment including latex gloves and eye protection. 2. Use the 100 ml. sterile container for coliform samples, the 1-liter bottle for BOD, and a sulfuric acid

(H2SO4) pre-preserved 250 ml bottle for ammonia samples provided in the sample kit or supplied by the lab and do the following:

Collect four sets of samples for each incident: upstream, entry point, downstream, and at the

location of overflow. The responder should use their judgment to determine locations to sample that are representative of the impacts to waterways and document the sampling locations.

A set of samples consists of one 1 liter bottle for BOD, one H2SO4 pre-preserved 250 ml bottle for ammonia, and one 100 ml bottle for total and fecal coliform.

All samples are grabs and are collected at 6” below the surface. Samples shall be placed in coolers on blue ice and samples shall be taken to lab within 6 hours of collection time.

3. A Sample Cup on a Stick has been provided to each SSO Response (Team) Vehicle and should be

used when collecting samples at areas that are not easily accessible otherwise. If the location is easily accessible you can use the 1-liter bottle to collect the sample to pour into the 100 ml coliform sample bottle and the 250 ml ammonia sample bottle, then refill the 1-liter bottle for the BOD sample.

4. Get into position to collect the sample. If the sample location is a small creek, try to collect the sample

from the middle of the creek. The sample cup or bottle should be facing upstream when collecting the sample. If the location is a river, try to take the sample on the same bank as the discharge point, where the flow is representative of the river, where the sample can be taken without compromising the safety of the sample collector.

For spills estimated to be 50,000 gallons or greater that reach a waterway, sampling must be

conducted as soon as possible but no later than 4-6 hours after initial notification of the spill. 14

If there is not a safe place along the waterway to sample at the spill location, document why the sampling could not be conducted at that location, estimate the flow rate of the waterway, determine a safe location downstream to sample, and use the flow rate to determine when to sample at the alternate sampling location. See “Estimating River Flow Rate for Sampling Collection” page H-4 of this section for additional details. The responder should take into account slowdowns, pond areas, partial dams, or obstructions.

5. Once in position to collect the sample, use the sample cup or the 1-liter bottle. Face upstream and

lower the sample cup or bottle below the water surface, then sweep the sample cup or bottle upstream and out of the water.

Be careful not to disturb the bottom sediment. If present, avoid sampling surface debris or surface scum layer by agitating the sample area

surface before collecting the sample.

14 The 2013 MRP requires sampling be conducted within 48 hours of spill notification for spills in which 50,000 gallons or more reach a waterway.



6. The first sample bottle is normally the coliform sample. The coliform sample bottle is a 100 ml bottle

that has a fill line to indicate the desired sample volume and a little tablet inside. The lid is often difficult to open, but once the lid is opened, the inside surface of the bottle or

lid should not be touched. Fill the sample bottle up to just over the line, taking care to keep the tablet in the coliform

bottle. (If the bottle is filled to high, just pour out a little water, making sure that the tablet does not escape.)

Replace the lid securely and lock the lid in place with the custody latch.

7. Next is the ammonia sample. The ammonia sample bottle is a 250 ml nalgene bottle pre-preserved with enough H2SO4 to preserve the sample.

Be careful. This bottle contains H2SO4 (Sulfuric Acid). Open the lid and take care not to touch the inside of the bottle or the inside of the lid. Fill the sample bottle up to the shoulder allowing an air space. Replace the lid and check that it is secure.

8. Lastly is the BOD sample. The BOD sample bottle is the 1-liter bottle.

Open the lid and take care not to touch the inside of the bottle or the inside of the lid. Fill the sample bottle up to the shoulder allowing an air space. Replace the lid and check that it is secure.

9. Complete all sample bottle labels and chain of custody (COC). Sample bottles should be labeled with

location, date, time, and sample collector’s initials. An example of the COC is included in this appendix.

10. Put your water samples in a cooler on blue ice and deliver to the lab ASAP. Samples must be tested

within 6 hours of sample collection.

11. The laboratory must be notified before samples are delivered to ensure lab personnel are available to receive and set-up the samples for analysis. Use the following table as a guide for whom to call depending on day and time of delivery.

Note: If the designated Operations Support, Regulatory Compliance staff cannot be reached within 30 minutes, call WSCS for water sampling.

Important Phone Numbers for Sample Collection and Drop Off

WSCS Contact Numbers Lab Contact Numbers Business Hours (07:00-16:30) weekdays Business Hours (07:00-15:30) weekdays

Charlie Duty 876-6984 / 709-3977 Mike Cook 875-9027

Neal Stallions 875-6656 / 709-3994 Lucy Boehm 875-9020

Reception 875-9000

After Hours (15:30-23:30) any day or weekends

After Hours (16:30-07:00) any day or weekends Swing Shift Standby

Cell Phone

662-1231

County Central 875-5000 After Hours (23:30-07:00) any day or if no one

else can be reached

PCC 875-9400



Estimating River Flow Rate for Sample Collection

If the river cannot be accessed at the spill location, river speed can be estimated by throwing a floating object (leaf, stick, etc.) into the flowing water and timing how long it takes for the object to travel a set distance.

River Speed can be determined as follows:

(

)

1. The distance used for the equation can be measured using a tape measure or approximating

the distance by pacing the distance (1 pace ≈ 3-3.5 feet).

a. Choose a distance of 10, 20, or 30 feet in order to make conversion calculations easier

to work with.

2. Mark the beginning and ending points of the measured distance and drop the floating object

upstream from the beginning point.

3. Start the timer when the object passes the beginning marker and stop the timer when the

object floats past the ending marker.

a. If the spill is to a river with National Oceanographer and Atmosphere

Administration (NOAA) monitoring, river speed can be verified later or checked at

www.CNRFC.noaa.gov/ when you have computer access.

4. Once the river speed is estimated, an accessible sampling point downstream should be

determined using Google maps or GIS.

5. The river distance to the accessible sampling location downstream can be measured (or

estimated) to determine the time required for the spill to reach the new sampling location.

To determine water slug travel time to the safe sampling point, convert the speed to

feet/minute as follows:

(

)

Divide the distance by the water speed to get the travel time of the water slug as follows:

Example Calculation:

If the distance measured is 10 feet and it took 2 seconds for the floating object to travel the distance then the speed would be:

(

)

.

Then convert the speed to feet/minute as follows:

If the next safe sampling location is 1 mile (5280 feet) downstream then it will take the slug of water

minutes to get to the sampling location.

http://www.cnrfc.noaa.gov/



SSO Sampling Flow Chart

APPENDIX H: SSO SAMPLING PROCEDURE, SSO SAMPLING FLOW CHART, CHAIN OF CUSTODY RECORD


File: SRCSD EL C-O-C, Rev 06-15-2012

SRCSD ENVIRONMENTAL LABORATORY 8521 LAGUNA STATION ROAD, ELK GROVE, CA 95758

(916) 875-9000 FAX (916) 875-9069

California DHS ELAP Certification #1100

Sacramento Regional County

Sanitation District CHAIN-OF-CUSTODY RECORD

Customer Name SRCSD OPS Support – Regulatory Compliance Hazardous Waste PO#

Customer Address 8521 Laguna Station Road Unknown Material WO# Customer Phone # (916) 875-9198 Mail Code: 99-003 CONTRACT LAB INFORMATION. Turnaround Requirement

Program Name Interceptor SSO Response Ship To: Normal (21 Days) Lab Program Coord. Mike Cook Phone # 875-9027 Ship Date: Rush: Sampled By Phone #: Courier: Other: Lab Receiving After Hours Cell Phone: (916) 662-1231

LIMS # (Issued by SRCSD EL)

SAMPLE COLLECTION INFORMATION

# Containers

Matrix*

Analyses Requested QA/QC Requirements

Date

Time

Type

Sample Location(s)

Field pH

Field Temp

Total, Coliform

Fecal, Coliform

Am

monia, N

H3

BO

D

Lab Standard

Com

posite.

Grab

Special (see attached)

Remarks/Notes

Please use additional dilutions to Get a coliform number rather than a “<” or “>” value Ammonia Samples Preserved in the Field *Matrix: P = Potable Water; W = Wastewater; A = Ambient Water; G = Groundwater; S =Soil: B = Biosolids; I = Industrial; O = Other (specify in remarks)

Relinquished By Date Time Relinquished To Date Time Transportation/Shipping Information

USPS UPS FedEx Tracking # Other:

SRCSD EL – Sample Receiving Documentation

Container intact Yes No Correct container Yes No Field preserved Yes No Custody tape intact Yes No Cooled Yes No Temp. Blank Yes No ( °C) Comments: Sample Distribution: Lab bench Ice Chest Walk-in Cooler Shelf # Disposal date Disposed by (Init.) C-O-C Distribution Date: By: Lab Admin File Prog./Proj. Mgr. Lab Prog.Coord. Delivery Courier Pick-Up Courier

SRCSD I-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX I

SSO RESPONSE EQUIPMENT CHECK LISTS

APPENDIX I: SSO RESPONSE EQUIPMENT CHECKLISTS

I-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

The following equipment is to be maintained and carried by Interceptor O&M Field Crew and

Regulatory Compliance Staff:

Interceptor O&M Field Crew Checklist - SSO Response

Equipment yes/no?

Maps or Other Street Guides GPS (Maps of Facilities, Water Resources Storm Drainage Maps) SSO Response Manual / Procedures SSO Response Field Booklet Extra Forms ( Field Crew Data Collection Form, SSO Incident Report Form Flooded Structure Reporting Form, SSO Field Report and Notification Form Writing Supplies (Writing Pads, Pens)

Basic SSO Containment/Cleanup Tools (Sand Bags, Rubber Mats, etc.) Standard Tools in O&M Trucks

Public Safety Equipment Caution Tape Contamination Warning Signs

Personal Protection Equipment (PPE) SRCSD Uniform, ID Badge, Hard Hat, Safety Glasses, Steel Toed Boots, Rubber Boots, Safety Traffic Vest Gloves (Leather and Rubber) Gas Testing Equipment

Additional Helpful Equipment Extra Batteries Portable Lighting (Spotlights and Flashlights) Cell Phone 100' Tape Measure Digital Camera Radios

APPENDIX I: SSO RESPONSE EQUIPMENT CHECKLISTS

SRCSD I-3 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

Regulatory Compliance Staff Equipment Checklist - SSO Response

Equipment yes/no?

Maps or Other Street Guides GPS (Maps of Facilities, Water Resources Storm Drainage Maps) SSO Response Manual / Procedures SSO Incident Report and Notification Form SSO Sampling Procedure, Flow Chart and sample Chain of Custody Record Writing Supplies (Writing Pads, Pens)

SSO Sampling Equipment 4 Sterile Sample Containers ( 1 liter) (BOD) 4 Pre-Preserved (H2SO4) Sterile Sample Containers (250 ml) (Ammonia) 4 Sterile Sample Containers (100 ml) (Coliform) Extra Sample Containers for Additional Samples Cooler Ice or Dry Ice Blank Laboratory Chain of Custody Forms Grab Sample Poles Sampling Labels, Indelible Ink Pens Wipes and Sampling Procedures

Personal Protection Equipment (PPE) SRCSD I.D. Badge, Hard Hat, Steel Toed Boots, Rubber Boots, Safety Glasses, Safety Traffic Vest, Gloves(Leather and Rubber)

Additional Helpful Equipment Extra Batteries Portable Lighting (Spotlights and Flashlights) Cell Phone 25' Tape Measure Digital Camera

SRCSD J-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX J

MONITORING AND REPORTING PROGRAM

FOR STATEWIDE GENERAL WDR FOR

SANITARY SEWER SYSTEM

APPENDIX J: MONITORING AND REPORTING PROGRAM FOR STATEWIDE GENERAL WDR FOR SANITARY SEWER SYSTEMS

J-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

























SRCSD K-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX K

SRCSD INTERCEPTOR FACILITY LIST

AND FLOW MONITORING MAP

APPENDIX K: SRCSD INTERCEPTOR FACILITY LIST AND FLOW MONITORING MAP

K-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

Active SRCSD Interceptor Facility List

The most recent list of active SRCSD Interceptor Facilities is located on the Interceptor O&M SharePoint site.

Facility Number

Facility Name Comments

FM003 SRWTP South Trunk Inflow Flow Meter

Located in SASD manhole 119-011-004.

FM066 SRWTP Central Interceptor Inflow Flow Meter

Located in manhole N21-MH0005A.

FM067 SRWTP City Interceptor Inflow Flow Meter

Located in manhole N25-MH0015A.

FM075 SRWTP Laguna/Elk Grove Trunk Inflow Flow Meter

Located in SASD manhole 117-016-009.

FM166 City Interceptor Air Intake Structure Flow Meter

Located by City of Sacramento Sump 21.

FM339 SRWTP Central Trunk Inflow Flow Meter

FM692 McClellan Flow Meter

N04 Rio Linda Wastewater Treatment Plant

(Abandoned)

N11 City Interceptor Valve Structure

Located in Combined Wastewater Treatment Plant site. Maintained by the City (City Account).

N12 City Interceptor Oxygen Structure

Located on Combined Wastewater Treatment Plant site. (916) 442-1008

N13 City Interceptor Air Intake Structure

Located on Freeport Blvd across from Bing Maloney Golf Course.

N15 Northeast Siphon Inlet Structure

Enter at 1000 River Walk Way. Located immediately south of the entrance gate to the Northeast Pumping Station.

N16 Northeast Siphon Outlet Structure

Located on the north side of Mira Del Rio Drive, west of 9539 Mira Del Rio Drive.

N17 Dry Creek Interceptor

N18 Decommissioned CL2 Site SASD owns station and pipes. We have telemetry equipment at this site.

N19 Arden Sewage Pumping Located behind Jack in the Box. L/M N17-MH0015A,



Facility Number


Station & Force Main Disch. N19-MH0006B. Phone (916) 925-3108

N20 Arden Force Main Oxygen Structure

Located on west side of South Watt Avenue, 900' South of Jackson Road. (916) 381-7437

N21 Central Interceptor

N23 Folsom Interceptor

N24 Northeast Interceptor Gravity sewage pipeline transmitting sewage flows from Northeast and Arden areas to the SRWTP.

N25 City Interceptor

The interceptor begins at the City Interceptor Valve Structure within the Combined Wastewater Treatment Plant, heads east to the Southern Railroad property; then along the railroad property southerly to Interstate 5; then paralleling Interstate 5 to the S

N27 Sump 55 Located on the east side of Gloria Drive between 43rd Avenue and Fenwood Court. Maintained by the City (City Account).

N28 Sump 119

Located at the southwest corner of South Land Park Drive and Seamas Ave, near the Combined Wastewater Control Plant. Maintained by the City (City Account).

N29 Sump 2 (dry water) Located on the block bounded by 10th Avenue, Riverside Boulevard, 11th Avenue and I-5. Maintained by the City (City Account).

N31 Pioneer Reservoir (City of Sacramento Owned and Operated)

N32 Natomas Interceptor

Gravity and force main sewage pipeline transmitting sewage flows from the Natomas, North Highlands, Rio Linda & Linwood areas to the Arden Pumping Station.

N33 McClellan Interceptor Gravity pipe line transmitting sewage flows from the Sanitation District 6 area to the Arden Pumping Station.

N35 Sump 76 Sewage Pumping Station & Force Main

N36 Sump 82 Sewage Pumping Station & Force Main


K-4 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

Facility Number


N37 Folsom East Interceptor

N38 Bradshaw Interceptor Sections 1-8

N39 Laguna Interceptor

N40 Iron Point Sewage Pumping Station/Water Facility

Located on the south side of Iron Point Road at Buckingham Way. (916) 984-6259

N41 City Water Line to SRWTP (Potable Water)

N43 Roseville Road Sump Dump Site

N46 Folsom South Force Main

N47 Aerojet Interceptor

N50 South River Sewage Pumping Station & Force Main

N51 New Natomas Sewage Pumping Station & Force Main

N52 Power Inn Sewage Pumping Station & Force Main

N53 Van Maren Sewage Pumping Station & Force Main

Facility code S126 was previously used for this station. Also named Van Maren Lift Station. (916) 726-4073

N55 Southport Gravity Sewer

N56 Upper Northwest Interceptor Section 9

N57 Upper Northwest Interceptor Sections 1-6

OLDTP Highland Estates Sewage Pumping Station and TP

(Abandoned) Responsible for property

S23 County Sanitation District 2 Sewage Pumping Station



Facility Number


S30 Old Natomas Sewage Pumping Station & Force Main

Located north of intersection of San Juan Road and Airport Road, east side of Airport Road. L/M 225-077-001, Disch. N17-MH0039E. NOTE: 319196 Phone: (916) 419-9660

S33 Cordova Sewage Pumping Station & Force Main

Located at the former Cordova Treatment Plant, Northwest off Coloma Road to west end of Chase Drive. L/M 056-023-010, Disch. S33-MH0005A. Phone (916) 363-3854

S57 Northeast Water Well 1

S58 Northeast Water Well 2

S62 Northeast Storm Drain

S63 Northeast Sewer Pumping Station 1

S68 Northeast Sewer Pumping Station 2

S94 Sacramento Regional Wastewater Treatment Plant (SRWTP)

Treats wastewater from the greater Sacramento area

X009 SRWTP Outfall

The most recent map of SRCSD Maintained Facilities is available on the Electronic Document Site as File: 10013213.



SRCSD L-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX L

SRCSD EXTERNAL CONTACT LIST FOR SSO EVENTS

APPENDIX L: SRCSD EXTERNAL CONTACT LIST

L-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

REGIONAL SAN EXTERNAL CONTACT INFORMATION:

(ALL NUMBERS USE AREA CODE 916 UNLESS OTHERWISE NOTED)

REGIONAL SAN

SRWTP Plant Control Center 875-9400, 875-9406 Sanitation Districts Agency Public Affairs Office (PAO) Sharon Nichols-Sargeant (work day) 876-6016, (cell) 202-4512 After Hours - To Reach On-Call PAO Staff

o Dial 875-4266 o Password 266# o Enter Call Back Number

REGULATORS

California Office of Emergency Services (OES) formerly, Emergency Management Agency (Cal

EMA): 1-800-852-7550 or 845-8911 Regional Water Quality Control Board: 255-3000, (general number) 464-3291 Ayda Soltani, 24 hour contact (916) 464-4634 Sacramento County Environmental Management Department (EMD) Chris Pace – Supervising Environmental Specialist (work day) 875-8457 Jack Bellan – Environmental Specialist III (work day) 876-7560 County Central – (after hours) 875-6900 Kelly McCoy – Program Manager (work day) 875-8414

Sacramento County Department of Water Resources (DWR) Ken Ballard (work day) 874-7173 Sean Daneluk (work day) 874-8326, (cell) 203-5421 For response related support 875-RAIN (7246)

State Department of Fish and Game Carol Oz – Environmental Scientist (work day) 358-2918, (cell) 747-5226 The Bureau of Reclamation Michael Biever – Natural Resources Specialist (work day, switchboard number) 989-7170 After hours: 402-4678

RELATED AGENCIES

Regional San Satellite Agencies: City of Folsom - Todd Eising (351-3502, cell: 337-3439) or Vaughn Fleischbein (351-3415) or

Greg Buletti (496-0429) City of Sacramento - 24 hour (24/7) 311 Operator: 808-5011 City of W. Sacramento – Dan Mount (work day) 617-4862, (cell) 825-5986 or

Operation Desk 617-4868 or after hours Dispatch Center 372-3375 Sacramento Area Sewer District – (24 hr. Sewer Dispatch) 875-6730

City Contacts: City of Citrus Heights – Chris Fallbeck (work day) 727-4904, (cell) 770-7175 or Armando

Velasquez (work day) 727-4725 or 24-hour Operator 727-5500 City of Elk Grove – Sean Gallagher (work day) 687-3041, (cell) 209-608-3114 City of Rancho Cordova:

o Cyrus Abhar – Public Works Director (work day) 851-8801, (cell) 496-6657 Water Suppliers: Arden Cordova Water District: (8 am – 5 pm, front desk) 852-8563

o On-Call Treatment Plant Operator 715-9519 o Travis Anderson – Water Supply Superintendent (office) 635-1867 ext. 11, (cell) 796-6091 o Paul Schubert - Manager: (cell) 801-3658, (home) 361-7657 o Customer Service: (800) 999-4033

Voluntary Spill Notification Program:

o Fairbairn Water Treatment Plant: 808-3120 o Sacramento River Water Treatment Plant: 808-4961 o Sacramento City 311: 264-5011

Per letter from City of Sacramento to SRCSD dated 12/10/2010. This program covers:

1. Carmichael Water District (Bajamont Water Treatment Plant on the Lower American River). 2. City of West Sacramento (Bryte Bend Water Treatment Plant on the Sacramento River). 3. City of Sacramento (Fairbairn Water Treatment Plant on the Lower American River and the Sacramento

River Water Treatment Plant located downstream of the American River confluence). 4. SCWA and EBMUD (joint intake structure on Sacramento River).

SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

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APPENDIX M: SRCSD SEWER FACT SHEET, EMD FLOODING & SEWAGE PERSONAL PROTECTION & CLEANUP, AND CONTAMINATED WATER SIGN

M-2 SRCSD

SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

SEWAGE FACT SHEET Frequently Asked Questions Regarding Contact with Sewage Q: What is sewage? A: Sewage is the water carried out of your home or business through your washing machine, toilet or drains in your sinks, bath tubs and showers. Q: Where does the sewage go after it leaves my home? A: Sewage is carried through a complex network of buried pipelines and pump stations to the Sacramento Regional Wastewater Treatment Plant in Elk Grove. The wastewater is treated and safely returned to the Sacramento River. Q: How does sewage get out of the pipes? A: Sewage can get out of Regional San’s pipelines in a number of ways including a power outage at a pump station or another system malfunction. Q: What should I do if I spot sewage on the ground? A: First, you should avoid contact with the sewage. It may contain contaminants that are harmful to your health. Please keep children and pets away from it as well. To report sewage coming out of sewer manholes and/or pipelines, call the 24/7 Sewer Dispatch line at (916) 875‐6730. Q: What if I have come into contact with sewage? A: Sewage can carry disease‐causing bacteria and germs; therefore, after coming in contact with sewage you should thoroughly wash all potentially exposed areas with warm water. Clothing that has come in contact with sewage can be washed in the washing machine with normal laundry detergent, and footwear can be washed with warm water and soap. According to the Sacramento County Health Officer, most of these micro‐organisms will die within 24 hours of exposure to air. Exposure to sunlight will also kill them very quickly. Any fruit or vegetables that have come into contact with sewage should not be eaten and should be disposed of in the garbage. Q: How do I clean up sewage in my home? A: The Sacramento County Environmental Management Department has information on how best to cleanup sewage. For more information, please visit: http://www.emd.saccounty.net/EC/Documents/SewageSpillsProtectionandCleanup.pdf Q: Whom can I call for additional information? A: If you have further questions regarding the health effects of exposure to sewage, please consult your doctor.

For more information about Regional San, please visit www.regionalsan.com

http://www.emd.saccounty.net/Documents/Info/EC/Water/SewageSpillsProtectionandCleanup.pdf

http://www.srcsd.com/

APPENDIX M: SRCSD SEWER FACT SHEET, EMD FLOODING & SEWAGE PERSONAL PROTECTIVE & CLEANUP, AND CONTAMINATED WATER SIGN

SRCSD M-3 SSO REPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

Countywide Services Agency Environmental Management Department Environmental Compliance Division

Elise Rothschild, Chief

County of Sacramento

Bradley J. Hudson, County Executive

Bruce Wagstaff, Chief Deputy County Executive

Val F. Siebal, Department Director

FLOODING AND SEWAGE SPILLS PERSONAL PROTECTION AND CLEANUP

HEALTH RISK AND PERSONAL PROTECTION

Flood waters can often contain sewage, so personal protection and cleanup are a concern in both sewage spills and floods. The immediate human health risks of a sewage spill are disease transmission from pathogens in the sewage to people coming into contact with the sewage. The possible pathways of disease transmission are: swallowing and breathing, or cuts and abrasions in the skin. The best method to avoid exposure to pathogens is to stay away from the sewage. If there is contact with the sewage, or contact is needed to proceed with cleanup, use rubber boots and rubber gloves for protection.

CLEANUP

INSIDE THE HOME

Keep children and pets out of the affected area until cleanup has been completed. Wear rubber boots, rubber gloves, and goggles during cleanup of affected area. Remove and discard items that cannot be washed and disinfected (such as

mattresses, carpeting, carpet padding, rugs, upholstered furniture, cosmetics, stuffed animals, baby toys, pillows, foam-rubber items, books, wall coverings, and most paper products).

Remove and discard drywall and insulation that has been contaminated with sewage or flood waters.

Thoroughly clean all hard surfaces (such as flooring, concrete, molding, wood and metal furniture, countertops, appliances, sinks, and other plumbing fixtures) with hot water and laundry or dish detergent.

Help the drying process by using fans, air conditioning units, and dehumidifiers. After completing the cleanup, wash your hands with soap and water. Use water that

has been boiled for one minute (allow the water to cool before washing your hands). o Or you may use water that has been disinfected for personal hygiene. Use a

solution of 1/8 teaspoon of household bleach per one gallon of water. Let it stand for 30 minutes. If the water is cloudy, use a solution of ¼ teaspoon of household bleach per one gallon of water.

Wash all clothes worn during the cleanup in hot water and detergent. These clothes should be washed separately from uncontaminated clothes and linens.

APPENDIX M: SRCSD SEWER FACT SHEET, EMD FLOODING & SEWAGE PERSONAL PROTECTION & CLEANUP, AND CONTAMINATED WATER SIGN

M-4 SRCSD

SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

Wash clothes contaminated with flood or sewage water in hot water and detergent. It is recommended that a Laundromat be used for washing large quantities of clothes and linens until your onsite waste-water system has been professionally inspected and serviced.

Seek immediate medical attention if you become injured or ill. OUTSIDE THE HOME

Keep children and pets out of the affected area until cleanup has been completed. Wear rubber boots, rubber gloves, and goggles during cleanup of affected area. Clean up sewage solids (fecal material) and place in properly functioning toilet or

double bag and place in garbage container. On hard surface areas such as asphalt or concrete it is safe to use a 2% bleach

solution, or ½ cup of bleach to five gallons of water. Have your onsite waste-water system professionally inspected and serviced if you

suspect damage. If you have a water supply well that was covered by flood water it should be

disinfected and purged. Wash all clothes worn during the cleanup in hot water and detergent. These clothes

should be washed separately from uncontaminated clothes and linens. After completing the cleanup, wash your hands with soap and water. Use water that

has been boiled for one minute (allow the water to cool before washing your hands). o Or you may use water that has been disinfected for personal hygiene. Use a

solution of 1/8 teaspoon of household bleach per one gallon of water. Let it stand for 30 minutes. If the water is cloudy, use a solution of ¼ teaspoon of household bleach per one gallon of water.

Seek immediate medical attention if you become injured or ill. OUTSIDE PUBLIC AREAS Avoid contact with sewage if possible. If the area is a high public use area such as a park and school, it should be posted with “Keep Out Sewage Contamination” signs until cleaned up. Once the floodwaters recede and the area dries out, the health risks are significantly lowered, as sunlight and drying eliminate most of the possible infectious germs contained in sewage. Grass and soft surfaces that have been flooded with sewage are safe to use once they have dried out and visible garbage has been picked up.

If signs are posted relating to sewage spills, keep out of the posted area until signs are removed.

For additional information call the Sacramento County Environmental Compliance Division at (916) 875-8400.

1/3/2012 BM:gfb W:\DATA\FORMSARCHIVE\WP\SEWAGE\FLOODING & SEWAGE SPILLS PROT AND CLEANUP.DOC

APPENDIX M: SRCSD SEWER FACT SHEET, EMD FLOODING & SEWAGE PERSONAL PROTECTIVE & CLEANUP, AND CONTAMINATED WATER SIGN

SRCSD M-5 SSO REPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

SRCSD N-1 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

APPENDIX N

SRCSD SSO QA/QC DOCUMENTATION CHECKLIST

APPENDIX N: SRCSD SSO QA/QC DOCUMENTATION CHECKLISTS

N-2 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

QA/QC Documentation Checklist for SSO Reporting Category 1 – Entry to Waterway

Documentation QA/QC should include, but is not limited to, the following documentation checklist:

SRWTP PCC Notification Log for SSO Events (Appendix C)

Notification Log for Category 1 SSO Events (Appendix D) o Verify the date, time and proper notifications were documented. o Cal OES must be contacted by SRCSD within 2 hours of becoming aware of discharge

of over 1,000 gallons. Verify time against PCC Log. o EMD and RWQCB must be contacted by SRCSD within 24 hours of becoming aware of

discharge. Verify time against PCC Log. Cal OES verbal notification transcripts of the spill report and Cal OES updates

are available on the Cal OES website http://www.calema.ca.gov/HazardousMaterials/Pages/Spill-Release-

Reporting.aspx under Spill/Release Reporting HazMat Spill Notifications.

Cal OES Notification Verification o If the spill is greater than or equal to 1,000 gallons within 24 hours verify that Cal OES

was notified within 2 hours of becoming aware of the discharge to drainage channel or surface water.

SSO Field Crew Data Collection Form (Appendix B) o Photos (check for time and location when photos were taken) o Sketches or other information

SSO Incident Report Form (Appendix B) o Photos (check for time and location when photos were taken) o Sketches, drawings, other notes o Explanation of how SSO was estimated or calculated

RWQCB Written Notification o Verify that 5 day written notification provided to RWQCB

Cal OES Section 304 Report o Verify that information is correct, update to date, and Cal OES Control Number is

recorded. o Submitted within 30 days of SSO Event

SSO Submitted to CIWQS Reporting System (https://ciwqs.waterboards.ca.gov/) o Verify that the information submitted, matches the information collected in the PCC

Notification Log, Field Crew Data Form, Incident Report Form and the Notification Log, the above mentioned forms.

If discrepancies are found, note the discrepancies, investigate and resolve.

SSO Sampling Record, verify information on Chain of Custody (COC). o Review sample results and keep lab report in the SSO Report File.

Report SSO to Jack Naves to Update 5 year Historical SSO Map o Information should include Date, Location, Cross Streets, SSO Category, Total Volume

(gal.), Volume Recovered (gal.), % Recovered, and Volume to Surface Water (gal.).

If SSO results in a flooded structure, verify that Flooded Structure Form (Located in Appendix G) was completed and submitted to Risk Management.

http://www.calema.ca.gov/HazardousMaterials/Pages/Spill-Release-Reporting.aspx

http://www.calema.ca.gov/HazardousMaterials/Pages/Spill-Release-Reporting.aspx



SRCSD N-3 SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

QA/QC Documentation Checklist for SSO Reporting Category 2 – No Entry to Waterway and 1,000 gallons or greater



Notification Log for Category 2 SSO Events (Appendix D) o Verify the date, time and proper notifications were documented

Cal OES, EMD, and RWQCB must be contacted by SRCSD within 24 hours of becoming aware of discharge. Verify time against PCC Log.



RWQCB Written Notification o Verify that 5 day written notification provided to RWQCB

Cal OES Section 304 Report o Verify that information is correct, update to date, and Cal OES Control Number is

recorded. o Submitted within 30 days of SSO Event


Notification Log, Field Crew Data Form, Incident Report Form and the Notification Log, the above mentioned forms.

If discrepancies are found, note the discrepancies and investigate.

Report SSO to Jack Naves to Update 5 year Historical SSO Map o Information should include Date, Location, Cross Streets, SSO Category, Total Volume

(gal.), Volume Recovered (gal.), % Recovered, and Volume to Surface Water (gal.).

If SSO results in a flooded structure, verify that Flooded Structure Form (Located in Appendix G) was completed and submitted to Risk Management.



N-4 SRCSD SSO RESPONSE PLAN FOR THE INTERCEPTOR SYSTEM REVISED SEPTEMBER 2013 (SUPERSEDES JULY 2012)

QA/QC Documentation Checklist for SSO Reporting - Category 3





RWQCB Written Notification o Verify that 20 day courtesy written notification provided to RWQCB


Notification Log, Field Crew Data Form, and Incident Report Form, the above mentioned forms.

If discrepancies are found, note the discrepancies and investigate.

Report SSO to Jack Naves to Update 5 year Historical SSO Map o Information should include Date, Location, Cross Streets, SSO Category, Total

Volume (gal.), Volume Recovered (gal.), % Recovered, and Volume to Surface Water (gal.).


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