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The Right Care at the Right Time:Are Retail Clinics Meeting a Need?Alliance for Health Reform Briefing | Washington, D.C. | June 18, 2012
Manish Oza, M.D.Regional Vice President and Medical DirectorWellPoint, Inc.
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Program Design
Viral
Disruptive
Innovative
Unconventional base on past programs
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Introducing LiveHealth Online
Online care and wellness services... Powered by WellPoint’s LiveHealth Online
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PC2
Other Specialiste.g., Pharmacist
Subscriber + Family(includes primary health
Decision maker)
Health Educator
Electronic Data
Home CareProfessional
Social Worker
Retail HealthClinics/Urgent Cares
Behavioral HealthSpecialist
Internal & ExternalPhysician
Nurse
Bringing it all together with Patient Centered Primary Care (PC2)
Expanded Access
Real Time Disease Management Gaps in Care alerts
Predictive Modeling
Exchange of meaningful information
Aligned Incentives Avoidable ER visits
Engagement in DM/CM
Use of Generics drugs
Patient Satisfaction
Use of in Network doctors and facilities
