OutlineOutlineWelcomeAgendaWarm – Up

◦IntroductionsContent

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Access to Information

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Learning Moments

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Rules

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Perception

Audience

Productivity

Rules

Focusing on the

Tools

Access

Productivity

WHAT IS SOCIAL WHAT IS SOCIAL MEDIA?MEDIA?

What is Social Media?What is Social Media?

Definition?◦Content Produced by the Public◦Tools used to get Content out

What’s the difference between this media and media 10 years ago?

•Static•Not Interactive

V.S.

•Changing/Sharing•Collaborative

WHY SOCIAL MEDIA WHY SOCIAL MEDIA IN TRAINING?IN TRAINING?

Why Social Media in Why Social Media in Training?Training?What can it do?

◦Dissolves the barrier between the learners and the instructor

◦Continuing conversations◦Goes beyond the classroom◦Supports communities of learners◦Meet learners where they are◦Can help learners be aware of their own

learning process◦Additional support for new learning◦Helps the training department in

informal learning

WHICH WHICH TOOL TOOL AND AND CHOOSING WHICH ONE CHOOSING WHICH ONE TO USE AND TO USE AND WHENWHEN??

Which Tool and Choosing Which Tool and Choosing which One to Use and When?which One to Use and When?

MicrobloggingCommunitiesCollaborative EditingJournalingOther tools?

When to use them?◦Fit Instructional Goals◦Know your Audience

GETTING STARTED GETTING STARTED WITH SOCIAL MEDIAWITH SOCIAL MEDIA

Getting Started with Social Getting Started with Social MediaMedia

See handout…Main points?

◦Lots of facilitation from the trainer◦Making learners work together◦Provide practice opportunities◦Make it painless and positive for

them◦Walk the talk

DISADVANTAGES OR DISADVANTAGES OR ISSUES?ISSUES?

Disadvantages or Issues?Disadvantages or Issues?MotivationLearning curvesAudiencesDon’t focus on the toolManage change

SummarySummary??Better transfer of learningMore engagementGrowth of a learning communitySupport of informal learning

WHAT IS SOCIAL WHAT IS SOCIAL LEARNING?LEARNING?

What is Social Learning?What is Social Learning?

What is learning?◦Learning encompasses retention and

transfer of new information, regardless of how its gathered

What is Social Learning?What is Social Learning?

Issues of learning in organizations?◦Making it relevant◦Recognizing when learning is

happening

What is Social Learning?What is Social Learning?

Definition:◦Watching and talking with and living

alongside one another◦Can’t learn by yourself◦With the learner in mind

WHAT’S THE WHAT’S THE DIFFERENCEDIFFERENCE BETWEEN BETWEEN REGULAR/TRADITIONAL/REGULAR/TRADITIONAL/FORMALFORMAL AND AND SOCIAL SOCIAL LEARNING?LEARNING?

What’s the Difference What’s the Difference Between Between Regular/Traditional/FormRegular/Traditional/Formalal and and SocialSocial Learning? Learning?What does

regular/traditional/formal learning look like?

WHAT DOES SOCIAL WHAT DOES SOCIAL LEARNING LOOK LIKE?LEARNING LOOK LIKE?

What Does Social Learning What Does Social Learning Look Like?Look Like?

LEARNING

SOCIAL LEARNING: SOCIAL LEARNING: “HOW TO DO THINGS”“HOW TO DO THINGS” VERSUS VERSUS “HOW TO GET “HOW TO GET THINGS DONE”THINGS DONE”

Social Learning: Social Learning: “how to do “how to do things”things” Versus Versus “how to get “how to get things done”things done”Formal training = ?

◦“How to do things”In between formal training = ?

◦How to get things done”

WHAT’S THE FUTURE?WHAT’S THE FUTURE?

What’s The Future?What’s The Future?Technologies changingUse same skills with new toolsTrainers need to learn how to get

things done to relate to employees

Shorter formal events, spaced further apart

More involvement of trainers in between formal events

Questions Or Comments?Questions Or Comments?

Thank You!

Credit: Jane Bozarth