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© NASW December 2003 Presented by NASW HIV/AIDS Spectrum: Mental Health Training and Education of Social Workers Project THE ROLE OF SOCIAL WORK IN MEDICATION TREATMENT ADHERENCE: HIV/AIDS AS A CASE STUDY FACULTY: Susan Gallego, LCSW Director of Client Services, San Francisco AIDS Foundation (San Francisco, CA) Brian Giddens, ACSW, LICSW Associate Director, Social Work, Univ. of Washington Medical Center (Seattle, WA) Susan Haikalis, ACSW, LCSW Executive Director, Community Health Resource Center (San Francisco, CA) MODERATOR: Evelyn P. Tomaszewski, MSW Project Director, NASW HIV/AIDS Spectrum Project (Washington, DC) January 29, 2004 1
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© NASW December 2003

Presentedby

NASWHIV/AIDSSpectrum:

Mental HealthTraining andEducation of

Social WorkersProject

THE ROLE OF SOCIAL WORK INMEDICATION TREATMENT

ADHERENCE: HIV/AIDS AS ACASE STUDY

FACULTY:Susan Gallego, LCSW Director of Client Services, San Francisco AIDS Foundation (San Francisco, CA)Brian Giddens, ACSW, LICSW Associate Director, Social Work, Univ. of Washington Medical Center (Seattle, WA)Susan Haikalis, ACSW, LCSW Executive Director, Community Health Resource Center (San Francisco, CA)

MODERATOR:Evelyn P. Tomaszewski, MSW Project Director, NASW HIV/AIDS Spectrum Project (Washington, DC)

January 29, 2004

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n Define adherence and understand theimportance and challenges of medicationadherence;

n Review key concepts to ensure culturallycompetent practice;

n Understand the unique role of social work inpromoting adherence;

n Learn how to apply ADHERE, a model forapplication of adherence strategies.

OBJECTIVES

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n Welcome and Introductions

n Key Concepts and Definitions

n Role of Social Work

n Defining Adherence

n Substance Use and Mental Health Issues

n Challenges and Determinants of Adherence

n Questions/Answers [email protected]

n ADHERE Model

n Questions/Comments

n Closing and Evaluation

AGENDA

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bio (biology)refers to thephysical andmedicalaspects ofourselves

psycho(psychology)refers to theemotionalaspects of ourlives

social refers tosocio-cultural,socio-political,and socio-economic issues

spiritual refersto the waypeople findmeaning in theirlives

BIO/PSYCHO/SOCIAL/SPIRITUAL

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n There are a variety of cultural experiences(gender, ethnicity, sexual orientation andage)

n Some aspects of culture and enduring(values and world views) while other aspectschange (idiomatic expressions, style ormode of dress)

n People identify with multiple culturalidentities

DIVERSITY IN PRACTICE

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Refers to the process by which individuals andsystems respond respectfully and effectively topeople of all cultures, languages, classes, races,ethnic backgrounds, religions, and otherdiversity factors in a manner that recognizes,affirms, and values the worth of individuals,families, and communities and protects andpreserves the dignity of each.

CULTURAL COMPETENCE

Cite: NASW Standards for Cultural Competence, 2001 6

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Discuss with the client:n What are their primary cultural beliefs and values?

ß Individualism versus collectivism

ß What is their concept of time

ß How do they view or conceptualize disease?

ß What are the cultural beliefs about the cause andtreatment of disease

ß Is there a historical context of culture and healthcare(that may lead to mistrust)?

ß For example: Tuskegee syphilis study or bloodbanks’ refusal to accept blood from MSMs

WORKING WITH DIVERSE POPULATONSEXAMPLES OF CULTURALLY COMPETENT

PRACTICE

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3%

2%

1%5%

6% 8% 8%

14%

14%

39%

Mental Health Health Child Welfare/FamilySchool Social Work Aging AdolescentsAddictions International OtherMultiple Answers

SOCIAL WORKPRIMARY PRACTICE AREAS

Cite: NASW (PRN1,3, 2000) 8

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“THE ROLE OF SOCIAL WORK INHEALTHCARE PROVISION”

Social Worker

Physician

Nurse

Pharmacist

Other Providers

Assessment and

Treatment Planning

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n To be in a state of adherence; fidelity; steadyattachment

n To follow a prescribed course of action

ADHERENCE

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n Reduces morbidity and mortality bysuppressing viral replication to as low aspossible for as long as possible. Improvesimmune system functioning and increasesCD4 levels

n Reduces the emergence of resistance andcross-resistance to medications

n Improves the quality of life for clients livingwith HIV/AIDS and other chronic illness

WHY IS ADHERENCE SO IMPORTANTFOR PERSONS LIVING WITH HIV/AIDS?

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UNDERSTANDING HIV/AIDSPROMOTES ADHERENCE

n The virus mutates rapidly and may becomeresistant to the drugs

n Successful adherence (95-99%) to beconsistent.

n Ensure use of 3 drug combination therapy ofHighly Active Antiviral Therapies (HAART)

n Work with health provider to monitor statusand change regiment if needed

Viral load is the best predictor of diseaseprogression. The goal is to maintainundetectable level of viral load (<50)

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n Continued drug/alcohol use after infection withHIV

n Substance use may significantly impact themedication schedule

n Persons actively using, as well as those inrecovery, are also faced with other challengesassociated with HIV/AIDS

SUBSTANCE USEAND ADHERENCE

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n Many providers believe substance abusetreatment must be initiated prior tobeginning HAART

n Clients in recovery may relapse

n Recovery is a life-long event

n Client capacity to remain clean and soberprovides opportunity to build on currentcoping mechanisms and daily routines

CLINICAL ISSUES

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n Many clients with HIV/AIDS experience mentalhealth concerns that affect their day-to-dayfunctioning

• Adjustment issues• Depression• Feeling anxious

n Other clients may be diagnosed with mentalhealth problems that emerge as a result ofstressors of a diagnosis of HIV/AIDS or otherlife events

• Mood and anxiety disorders• Adjustment disorders• Post traumatic stress

MENTAL HEALTH

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n A comprehensive assessment will take intoaccount presenting issues, longevity ofsymptoms, family and social history,substance use and psychiatric history

n Cultural perspectives of coping withchronic illness must be considered

MENTAL HEALTH CLINICALISSUES AND ADHERENCE

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•Chronicity of illness

•Presence of symptoms

•Changes in symptoms

•Frequency of dosing

•Convenience/inconvenience

•Complexity/difficulty

•Number of medicationsprescribed

•Side effects

•Perceived efficacy of drugs

•Degree of behavior changerequired

•Client culturaland health beliefs

•Client/providerrelationship

•Mental health orsubstance abusehistory

•Life stressors

Cite: Linsk and Bonk, 2000

Individual andIndividual andFamily ContextFamily Context

CHALLENGES TO MEDICATIONADHERENCE

Disease FactorsDisease Factors Treatment Regime Treatment Regime

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•Access tomedication•Access tosupport•services•Economicresources

•Personal support

•Support forcaregivers

•Relationship withhealth provider

•Social care: Casemanagement,psychotherapy

•Support groups

•Clients culturaland health beliefsand practices

•Provider/capability building

•Engaging client

•Maintaining therelationship

•Ensuring clientunderstandsimplications ofadherence

•Empoweringclient role inselecting therapies

•Use of AdherenceModel

Cite: Linsk and Bonk, 2000

Access/ResourcesAccess/Resources Social SupportSocial Support Adherence TechniquesAdherence Techniques

DETERMINANTS OFSUCCESSFUL ADHERENCE

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n Often primarily in caregiver roles rather thanonly patients/clients

n Women may share their medications, oftenwith children

n Women frequently have other priorities:

WOMEN AND ADHERENCE:WHAT DO WE NEED TO KNOW?

ÿ Care givingÿ Housingÿ Parenting

n Limited social support system of their ownn Best support is other HIV positive women’s

network

ÿ Foodÿ Income

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CASE OF TERESA

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You are a social worker staffing the “drop in” clinic at a tri-county community health clinic.You have just met Teresa for the first time, and she appears anxious and extremely gaunt.During the initial tells you that she has been living in the homeless shelter for two weeks, havingleft he home to get away from her abusive partner. She then explains the shelter staff told hershe needed to see a doctor in order to continue staying at the shelter. As you ask her more questions about her health history, she starts to get agitated and tells you,“I know I’m sick and that no-good boyfriend of mine probably gave me this.” She then tells you she is so stressed at times she gets chest pains. Teresa also discloses that she has AIDS, andused to see an “AIDS doctor” in another state who, “kept telling me I had to take all sorts of pills.” You notice that Teresa has what appears to be old “track marks” on her arms. When you ask Teresa about how she has managed to support herself, she shrugs and says, “whatever ittakes.” When you ask about other supports or family, you learn that her mother threw her out whenshe learned Teresa had AIDS, forcing Teresa to leave behind her (then) 3 year old daughter. Teresasays she is 26 years old and used to have in a childcare center. When you return to the interview room (after stepping out to see if the doctor is still available), Teresastartles awake, and apologizes and says she just gets so tired sometimes and it is happening more and more. Before she walks into the exam room she stares down at the floor and starts crying. She states, “I’m so sick and so overwhelmed.”

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A A AASSESS

D D DDIALOG

H H HHOLISTIC

E E EEMPOWER

R R RREINFORCE

E E EEVALUATE

ADHERE MODEL (1)

(1) © NASW, 2003 21

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ASSESSAssess client knowledge and readiness.n Knowledge level of HIV/AIDS and related

drug therapies.

n Is information accessible and linguisticallyappropriate

n Culturally competent assessments

n Use the stages of change to help clientunderstand his/her readiness

ADHERE MODEL

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n What are your short and long term goals fortreatment?

n Tell me what you know about HIV/AIDS. Whatare your current medicines and medicationdoses (including non-HAART medicines)?

n What do you feel or believe about the servicesof your current HIV treatment?

n Tell me about how you have made decisions inthe past? Who helps you with these decisions?

n Where and who do you draw your personalstrengths from?

Cite: Despotes, J. , et. al (2003)

SAMPLE ADHERENCEASSESSMENT CHECK-LIST

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Begin or restart amedication schedule

Plan how theywill fit

medicationsinto their daily

schedule

Talking with theclient about living

with HIV/AIDS

STAGES OF CHANGE BEHAVIOR

Main

tenan

cePlanning

andPreparation

Contemplation

Pre-Contemplation

Action

Source: Prochaska & Di Climente (1986); NASW (2002)

Begin to considermedications

Addressbarriers to

takingmedications

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Dialogn Dialog with your client(s) about their health

belief and options.

n Clarify possible consequences of non-adherence

n Inform of costs and relative benefits

n Review the purpose of HAART and names ofeach medicine

n Review side effects and self-care strategies

ADHERE MODEL

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DIALOG WITH CLIENTS ABOUT THECHALLENGES AND BENEFITS OF

ADHERENCE

n Improved health andenergy

n Minimize episodes ofhealth problems andside effects

n Clinical results (CD4 ↑,viral load Ø)

n Possible reduced side-effects

n Achieve other personalgoals

n Increased side effectsof medications

n Pill burdenn Challenge to daily

routinen Disclosure issues

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HolisticA holistic approach includes culture

n Think environmental

nWork with clients to identify adherence“social support list”

n Share resources to help with all aspects ofadherence (e.g., mental health services, childcard, support groups, financial assistance)

ADHERE MODEL

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n My Eating Habits

n My Sleeping Patterns

n My Daily Commitments

n My Regular Exercise

n My Social Supports

n My Financial/LegalSituation

n My Housing Situation

FITTING TREATMENT INTOOUR LIFESTYLE: A WORKSHEET

(when and how many times a daydo you eat)

(when, how often and how long yousleep)

(include paid employment, childcare, volunteer work or school)

(walking, aerobics, dance or goingto the gym)

(include your friends, family partner,spiritual organization or supportgroup)

(include all related issues, such asincome, insurance, citizenship orprison)

(stable housing, safety orhomelessness)

Cite: AIDS Action Committee MA (2003) 28

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Empowern Empower all clients to implement action plan

nWork with clients to identify cues, remindersand current activities (e.g. television or radioprograms or current daily self-care regiments)that will increase adherence success or helpprepare them for medications

n Strengths based focus

ADHERE MODEL

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nOutline daily schedule (meals, activities)nMatch treatment plan with habitsn Utilize timed reminders (watch, phone, friend,

TV, beepers, timers)n Use pill boxes, individualized pre-packagingnMake plan for weekends, holidays,

“exceptions”n Identify community resources that “fit” the

clients schedule; work with current resourcesto accommodate clients work schedule.n Promote client – centered contracting

HIV AND ADHERENCEEMPOWERING CLIENTS AND SYSTEMS

TO CREATE SUCCESS

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Reinforcen Reinforce strategies, reassess successful

options, and revise as neededn Reinforce the message that the ADHERE

Model is client-centered: the clientdetermines strategies that work best for themn Reeducate as neededn Acknowledge that medication side-effects can

create adherence challengesn Review and reinforce wellness plans

ADHERE MODEL

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EvaluateFor a client who has not yet chosen medical treatment

n Complete an “adherence checklist”n Help client to assess the relative benefits and costsn Assess current perception of health status

For a client who is currently on HAART:

n Review with your client the treatment plann Ask directly, “How are you currently coping with this

plan?”n Complete an adherence checklistn Ask your client to be specific regarding non-

adherence

ADHERE MODEL

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IndividualizedIndividualizedAdherenceAdherencePlanningPlanning

Access to Access to ResourcesResources

Use of Use of Adherence Adherence

ToolsTools

Culturally Culturally Competent Competent

ServicesServices

Mental Health Mental Health & Substance & Substance

AbuseAbuseServicesServices

Strong Strong ProviderProvider

Capability Capability BuildingBuilding

Support Support SystemsSystems

Nutritional Nutritional CounselingCounseling

ADHEREADHERE

Client-CenteredClient-Centered

AIDS Action 2001 33

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Thank you for yourparticipation.

Please remember tocomplete the evaluation

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Acuff, C. et at. (1999) Mental Health Care for People Living with or affected by HIV/AIDS: apractical guide. Research Triangle Institute: NC.

AIDS Action Committee of Massachusetts (2003) Talking with your Healthcare Provider[online] Retrieved from http://www.aac.org/site/PageServer?pagename=info_doctor

AIDS Action (2001) A Guide to CBO Adherence Programs Washington, DC: Author

Coping with Hope: HIV/AIDS Treatment Decisions/Adherence. (2001) [Multiple authors].Center for Mental Health Services (CMHS) Mental Health Care Provider Education inHIV/AIDS Programs. Rockville: MD

Corbin, J. and Strauss, A. (1988) Unending work and care: Managing Chronic Illness atHome. Jossey-Bass

Despotes, J., Noel, E., Novak, E., and Farrington, B., (2003) Adherence Counseling: A ClientCentered Approach. Midwest AIDS Training and Education Center. Chicago, IL.

HIV/AIDS, Mental Health, and Substance Use: An Integrated Response. (2002). [Multipleauthors]. HIV/AIDS Spectrum: Mental Health Training and Education of Social WorkersProject, National Association of Social Workers, Washington, DC.

Linsk, N., and Bonk, N., (2000) Adherence to Treatment of Social Work Challenges. InHIV/AIDS in the Year 2000: A Sourcebook for Social Workers. Lynch, V. (editor), Allyn andBacon. Needham Heights: MA.

NASW Standards for Cultural Competence in Social Work Practice. (2001) NationalAssociation of Social Workers. Washington, DC:author.

National Association of Social Workers (2003). Practice research network survey project 2:Final report. Washington, DC: Author.

Paterson, D. (1989) In Abstracts of the 6th conference of retroviruses and opportunisticinfections. Chicago, IL. January 31-February 4, 1989. Abstract No. 92.

Prochaska, J. O., and DiClemente, C. C. (1986). Toward a comprehensive model of change.In W.R. Miller and N. Heather (Eds.) Treating addictive behaviors: processes of change (pp.3-27). New York: Plenum Press.

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References

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In reproducing this material, please contact NASW.

Credit as follows: NASW HIV/AIDS Spectrum: Mental HealthTraining and Education of Social Workers Project (2003)[Multiple Authors] National Association of Social Workers (NASW),Washington, DC.

Developed under contract with the Center for Mental HealthServices (CMHS) of the Substance Abuse and Mental HealthServices Administration. United States Department of Health andHuman Services, Rockville, MD. Contract #280-01-8055. A specialthank you to the authors of Coping with Hope: HIV TreatmentDecisions and Adherence: A Multi-Disciplinary Mental HealthServices Curriculum. (2000) developed through support of thefederal Center for Mental Health Services, Rockville, Maryland.

This publication may not be reproduced or distributed for a feewithout the specific, written authorization of the NASW HIV/AIDSSpectrum Project.

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