The Role of Sustainability

Leaders in an era of Change

Aglaia NtiliManaging Director, Sustainability Knowledge Group

Global CSR SummitFebruary 17th-18th 2017

Taj Lands End, Mumbai

Change

Forces of disruption & megatrends

Responding to

disruption is critical:

-Everyone is affected

-Easy to

underestimate the

pace of change

-Smart strategy and

execution are not

enough

EY, 2016 3

Global megatrends

Highly interrelated

Broadly grouped into

trends reflecting

changes in the

status and

expectations of:

-Individuals

-Global economy

-Environment

KPMG, 2016 4

The role of Sustainability Professionals

A great Sustainability Professional is someone whocan think like a combination of:• Chief marketing officer• Chief Financial officer• early-stage entrepreneur• Politician; and• top strategy consultantwho very specifically understands and appliessustainability to the culture of the organisation athand.

http://greeneconomypost.com/search-chief-sustainability-officer-11260.htm#ixzz2u4rR22YW

The role of Sustainability Professionals

6

CSO

Pwc, The sustainability Executive Profile, 2015

Sustainability Professionals: responsibilities

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Sustainability Professionals: responsibilities

Pwc, The sustainability Executive Profile, 2015 8

The CSR Salary Survey , Acre, 2016

Sustainability Professionals: core competencies

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Communication: The key skill

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Aglaia is the Managing Director of Sustainability Knowledge Group, providingSustainability and CSR advisory and training services at international corporate level. Sheis the founder of CSR Coaching, supporting professionals in Corporate Responsibility andSustainability, and the founder of the CSR & Sustainability meetup, the 1st and only openplatform to support active learning and knowledge sharing on CSR and Sustainability inthe UAE. Aglaia is the Chair of the UAE Chapter of the International Society ofSustainability Professionals (ISSP), the only professional body for Sustainable Professionalsin the region .

With nearly 15 years of experience in the fields of Sustainability Strategy, Reporting, Training, CSR Programs,Stakeholder Engagement, SROI, Quality, Performance, Environmental Management and SystemsImplementation, Aglaia has made important contributions as a practitioner, trainer, coach and advisor.

To date, she has trained over 450 professionals from the Middle East, Europe, Asia, Africa, and North Americaon sustainability topics including: Strategy, Reporting, CSR Programs, Stakeholder Engagement, SROI, Quality,Performance and Environmental Management. She has led Sustainability projects in Construction, Consulting,Banking, FMCG, Education, Local Authorities, Oil & Gas, Telecommunications, Pharmaceuticals, NGOs,Cosmetics, Technology, Shipping, Facility Management, Concessionaire and Hospitality

Aglaia developed the Middle East and Greek local standard version of GRI G3.1, G3.1 & G4 Bridging Moduleand G4 Training for local providers. Her qualifications include: MBA• MSc in Total Quality Management &Business Excellence • ISO 9000 Lead Auditor • EFQM Accredited Excellence Assessor • Institute ofEnvironmental Management & Assessment (IEMA), Global Reporting Initiative (GRI), Institute of Leadership &Management (ILM) approved trainer.

Aglaia Ntili

11

Aglaia Ntili

Managing Director

Sustainability Knowledge Group

M: +30 6972031126, +971 553231190

Email: aglaia@sustainabilityknowledgegroup.com

Thank You!