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The Role of the Office of Clinical Affairs in Dental Education
Joseph M. Vitolo, D.M.D., M.S., Ph.D.Director, Advanced Care Clinic
Director, Advanced Education in General DentistryMarquette University School of Dentistry
Three distinct clinical areas:
1. Emergent Care
2. Special Needs
3. AEGD Residency Program
The Advanced Care ClinicMarquette University School of Dentistry
Advanced Care Clinical Faculty
Dr. Ximena Meza
Dr. Patrick Longo
Dr. Hermes Hoffman
Dr. Charles Kosowski
Dr. Agnes DomagalaAssistant Clinical Director
The Role of the Office of Clinical Affairs in Dental Education
The Office of Clinical Affairs is responsible for maintaining quality patient care while optimizing the clinical experience for students and graduate residents within the College of Dentistry. Services include but are not limited to providing quality assurance, resolving patient issues, maintaining infection control, insuring regulatory compliance and fiscal oversight.
UKCD Mission Statement&
Commission on Dental Accreditation
CODA: Quality Assurance
“A cycle of PLAN, DO, CHECK, ACT that involves setting goals, determining outcomes, and collecting data in an ongoing and systematic manner to measure attainment of goals and outcomes. The final step in quality assurance involves identification and implementation of corrective measures designed to strengthen the program.”
Taken from the CODA Accreditation Standards for Dental Education Programs
CODA: Educational Environment
• Comprehensive, Patient-Centered Care • Critical Thinking • Self-Directed Learning• Humanistic Environment• Scientific Discovery and the Integration of Knowledge• Evidence-based Care• Assessment• Application of Technology • Faculty Development • Collaboration with other Health Care Professionals• Diversity
Adapted from the CODA Accreditation Standards for Dental Education Programs
Quality Assurance Assessments
Taken from The University Of Kentucky, College Of Dentistry 2011-12 Clinic Manual
Quality Assurance
•Standards of Care for the Dental School
•Clinic Operations: Guidelines & Forms• Comprehensive Patient Care Manual• Clinic Manual
•Produce/Collect Quality Assurance Data
•The development and planning of all clinical programs
•Oversee the development and maintenance of the clinical affiliations
The Office of Clinical Affairs
• Clinical Services • New Patient Screening• Clinic Operations
• Maintenance of Equipment • Fiscal Oversight
• Clinic Revenue/Expenditures• Discount Reports
• Faculty Credentialing• Licensure• Drug Enforcement Agency
• Compliance Requirements• CPR• OSHA• EPA Audits of Labs• HIPAA
The Office of Clinical Affairs
The Office of Clinical Affairs
The Office of Clinical Affairs
• axiUm Utilization• Patient Records• Records• Data Mining
• Personnel
• Facilities/Physical Plant• Dental Labs• Housekeeping/Maintenance
“……..and other duties.”
• Mentorship/Faculty Development
• Physical Plant
• Esprit de Corps
• Identify issues requiring immediate attention.
• Become familiar with the UKCD and its culture.
• Meet with existing committees (i.e. Quality Assurance, Clinical Services, etc.) to determine the current state of affairs.
• Establish communications with students, residents and faculty.
• Maintain an ‘Open Door’ policy residents and faculty.
• Ask many questions and try to not reinvent the wheel.
The First 100 Days
Thank you