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The secret to happier staff and saving money lies in scheduling.

Date post: 18-Jan-2017
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DAY 5 work wee k for F&B? no way!
Transcript
Page 1: The secret to happier staff and saving money lies in scheduling.

DAY5workwee

kfor F&B?

no way!

Page 2: The secret to happier staff and saving money lies in scheduling.

Brought to you by

Page 3: The secret to happier staff and saving money lies in scheduling.

And these guys…

Page 4: The secret to happier staff and saving money lies in scheduling.

Staff is 80% part-timers who are students.

Has about 180 staff across 4 outlets, and 130 of them are under 23.

Josh Bell

Part-Timer Maestro

Page 5: The secret to happier staff and saving money lies in scheduling.

Staff is mostly young people.

Everyone gets the same starting pay and increments only come from completing lessons at “Spiffy University”.

Abhishek C. George

Dean, Spiffy University

Page 6: The secret to happier staff and saving money lies in scheduling.

A large percentage of Greendot’s staff is older, local workers.

Justin Chou

Auntie Whisperer

Page 7: The secret to happier staff and saving money lies in scheduling.

Here’s how they keep staff happy

Page 8: The secret to happier staff and saving money lies in scheduling.

And save on labour cost

Page 9: The secret to happier staff and saving money lies in scheduling.

1.Have a 5-day work week for full-timers

Page 10: The secret to happier staff and saving money lies in scheduling.

At Spiffy, if they:Leave policy

DAYSa

week

= claim back

6 DAY1of

leave

work

Page 11: The secret to happier staff and saving money lies in scheduling.

And if they:

x 4

(1 month)

=extra +4

of leave

1DAYSa

week

6work

DAYS

dayof

leave

Leave policy

Page 12: The secret to happier staff and saving money lies in scheduling.

So technically they can:Leave policy

(every month)

=

MONTHS

LEAVE

x

popular with young people

3DAYS

a week

6work MONTH

S

9

Page 13: The secret to happier staff and saving money lies in scheduling.

2. Have super efficient scheduling

Page 14: The secret to happier staff and saving money lies in scheduling.

At GYG’s Central Business District outlets, short shifts help to save labour cost.

Page 15: The secret to happier staff and saving money lies in scheduling.

This is a typical day:

OPENING: 3 - 4 staff

LUNCH: 15 - 16 staff

AFTERNOON: 4 staff

DINNER: 6 staff

Page 16: The secret to happier staff and saving money lies in scheduling.

3. Rethink your shifts

Page 17: The secret to happier staff and saving money lies in scheduling.

“I believe split shifts are a horrible way to do

things…

Page 18: The secret to happier staff and saving money lies in scheduling.

Split shifts leave employees with no life. Employees with no life are horrible employees.

They have no zest for life, which means they don’t give a shit about you either.”

– George, The Spiffy Dapper

Page 19: The secret to happier staff and saving money lies in scheduling.

Want more F&B tips from people in the industry?

Visit iCHEF’s Facebook pagewww.facebook.com/ichefsg


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