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University of Colorado August 1, 2012 Shelton Waggener Senior Vice President, Internet2 The Shi/ To Services: IT’s Role Transforming Higher Educa=on
University of Colorado August 1, 2012 Shelton Waggener Senior Vice President, Internet2
The Shi/ To Services: IT’s Role Transforming Higher Educa=on
• 20 Years in private sector – Sybase, Octel, Lucent • CIO of the INS Division at Lucent from 1998-‐2003 • Joined UC Berkeley in 2003 to build Research CompuOng, CIO from 2005-‐2012
• Chair of UC Systemwide CIO organizaOon • Board Member, Kuali FoundaOon, Kuali Ready • Recently appointed as SVP of Internet2, NET+
About Me
2 – © 2012 Internet2
Above-‐Campus Services Shaping the Promise of Cloud CompuOng for Higher EducaOon by Brad Wheeler and Shelton Waggener
Illustra4on by Randy Lyhus ©2009 EDUCAUSE Review, Nov/Dec 2009 CreaOve Commons 3.0 Shelton Waggener
Change is Difficult
4 – © 2012 Internet2
Amazing Time of Change
Pedagogy & Digital
GlobalizaOon
Technology Leap
Funding Models &
Supply Chain
5 – © 2012 Internet2
Scale – Like we have never seen
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The power of scale
Source: hcp://www.developertutorials.com/tutorials/miscellaneous/the-‐technological-‐underpinnings-‐of-‐the-‐cloud-‐793/
7 – © 2012 Internet2
EducaOon at Scale
Yesterday
• Single Campus with up to 1,000-‐100,000 students
• Courses with 10-‐1,000 concurrent students
• InsOtuOons with physical presence in one state & few satellite locaOons countries.
• Physical locaOons augmented by digital models
Tomorrow
• Single InsOtuOons with 1M+ learners
• Courses with 1M+ concurrent parOcipants.
• InsOtuOons with physical locaOons in 50+ countries.
• Partnerships abound • Choice dominates
8 – © 2012 Internet2
The Future is Here -‐ Now
“This is a Tsunami…the potenOal upside for this experiment is so big that its hard for me to imagine any large research university that wouldn’t want to be involved.”
Richard DeMillo, Director, the center for 21st Century UniversiOes at George Tech. New York Times, July 17, 2012
9 – © 2012 Internet2
Amazing Time of Change
Pedagogy & Online
GlobalizaOon
Technology Leap
Funding Models &
Supply Chain
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Higher EducaOon Finances impacted by the global, federal and state level…
Global
Federal
State
Personal Resources
The most serious recession since the Great Depression – which has lasOng global economic effects The US federal fiscal deficit is large, and does not converge for > decade States have large structural deficit, there is a long queue of underfunded “mandates” (K-‐12, infrastructure, pensions) Personal Debt for educaOon now larger than all but housing -‐ >$1 Trillion US Dollars.
We face a new reality . . . 11 – © 2012 Internet2
Amazing Time of Change
Pedagogy & Digital
GlobalizaOon
Technology Leap
Funding Models &
Supply Chain
12 – © 2012 Internet2
It is an online world
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Amazing Time of Change
Pedagogy & Digital
GlobalizaOon
Technology Leap
Funding Models &
Supply Chain
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GlobalizaOon – It Isn’t only online that’s making the world smaller
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Amazing Time of Change
Pedagogy & Digital
GlobalizaOon
Technology Leap
Funding Models &
Supply Chain
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VirtualizaOon+ Mobile = DisrupOve Cloud
120 Million Tablets in 2012
3 Million iPads in 90 days in 2010
3 Billion Smartphones in 2014
> 1 Trillion objects at Amazon
Facebook trending to 1 billion accounts
17 – © 2012 Internet2
2014 What does Higher EducaOon IT look Like?
Outsourced?
Core or Context?
Distributed or Centralized?
Buyer or Builder?
Smaller?
Bypassed?
Indispensible?
Irrelevant?
Inward or outward Facing?
Invisible?
Transformed! 18 – © 2012 Internet2
Are Your Staff Ready For Services?
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Have you considered what your department/organizaOon/funcOon looks like in three years? Five years?
What type of skills will your team need to enable your insOtuOon to adapt and
thrive given all these changes?
QuesOons
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“…we are seeing the early emergence of a meta-‐university – a transcendent, accessible, empowering, dynamic, communally constructed framework of open materials and plavorms on which much of higher educaOon worldwide can be constructed or enhanced.”
EDUCAUSE Review, May/June 2006, p. 30.
Charles M. Vest President Emeritus, MIT
21 – © 2012 Internet2
Everyone tries to solve problems but ulOmately we are just pulling against one another
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NET+ Cloud Service Market Size
“Cloud Compu=ng Market Will Top $241 Billion in 2020”
Forester Research 2012 “Sizing the Cloud”
Read more: hcp://www.cloudtweaks.com/2011/04/cloud-‐compuOng-‐market-‐will-‐top-‐241-‐billion-‐in-‐2020/#ixzz1ztNyMzj
23 – © 2012 Internet2
The Internet2 Net+ Approach Coordinate exis=ng Internet2 beyond & network ini=a=ves • Develop a technical and business model for above-‐the-‐network services
• Leverage the network, middleware iniOaOves and federated authenOcaOon within a unified services organizaOon
Develop new programs with third-‐party vendors exploring: • AlternaOve specificaOons • Interoperability requirements • Service level definiOons • Business services and pricing models
24 – © 2012 Internet2
Scope of NET+
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NET+ Service Development
Internet2, service provider, and university studies an offering to determine whether suited for a NET+ service
Sponsor and group of universiOes work with service provider and Internet2 to define the NET+ service
UniversiOes begin using the NET+ service and conOnue working with Internet2 and service provider to develop it further
NET+ service open to eligible universiOes and quarterly Advisory Board meeOngs conOnue informing roadmap
Research Evalua=on
Service Valida=on
Early Adopter
General Availability
26 – © 2012 Internet2
Internet2 NET+ Services: Fall 2012
Research & Evalua=on Service Valida=on • Microso/ -‐ Big Data Genomics • Microso/ – Big Data “Long Tail” • HP – High Performance Cluster • eText 1: Coursload/McGraw-‐Hill • eText 2: CourseSmart/Pearson • CenturyLink-‐Savvis (Linux Servers) **
• Crashplan – (Remote Backup) • Dell – (Virtual Desktop) • Pearson eText (Volume Discount) • SHI – (Linux Servers) • Splunk – (Big Data Analy=cs So/ware)
RED: NEW Open for Sponsor / SV campuses GREEN: NEW-‐ Team in place. BLACK: Open for Sponsor/ SV Campus
27 – © 2012 Internet2
Internet2 NET+ Services: Fall 2012
Early Adopter General Availability • Amazon AWS (Cenic) • Aastra (Voice over IP Phone) • Desire2Learn (Lecture Capture) • Evogh (Desktop Video Conference) • Instructure (Canvas LMS) • Solu=on Design Group
• Box (File Collabora=on) • Comodo (Web/Personal Cer=ficates • Adobe (Connect) • DuraSpace (Research File Storage) • Merit Storage (File Storage) • Merit Email (Email Service) • Merit Maillist (Email List Manager) • Duo (Two Factor Authen=ca=on) • SafeNet (Two Factor Authen=ca=on)
RED: NEW Open for Sponsor / SV campuses GREEN: NEW-‐ Team in place. BLACK: Open for par=cipa=on
28 – © 2012 Internet2
Service ValidaOon Process
ROADMAP: TECHNICAL FUNCTIONAL
SECURITY: STANDARD ASSESSMENT
CONTRACT: LEGAL
BUSINESS
DEPLOYMENT: DOCUMENTATION
SUPPORT
NET+SERVICE 1. Service Tuned for HE 2. Quarterly Plan 3. Security InformaOon
Published & Peer Reviewed. 4. Master Contract: Provider &
Internet2 in Place 5. Customer Contract: Campus
and Internet2 in Place 6. Waterfall /Special Pricing 7. Best PracOces and FAQ 8. Crowd Sourced Support 9. SLA and EscalaOon 10. Exit Strategy
Essen4al Tool for the New Normal
• Achieve more… • Serve our mission… • Favorable economics (over Ome)… • Align insOtuOon to external environment…
30 – © 2012 Internet2
CreaOve Commons 3.0 Shelton Waggener
